Sergio is the best! Old-school barber shop offers hair cuts and hot shaves..the works. Check it out…read morehe's been here for years and still going.

My 1st time going and it was the worst mistake even he didn't do what I asked with my beard I'm so…read morehurt I paid 50.00 bucks wish I would've just waited

I took my uncle today. But my husband had been going to this barber shop since the 90's. Once my…read moreson came it was the only place he would go to too. We love all the barbers. Today we had Luke and he did a great job. My uncle said it was like when we first started to get his hair done. Luke took the time to make sure he was happy w the cut. Felt that he listened and then followed through. They've update some of the furniture. It's nice comfy chairs while you wait for the barber or your husband. The price was like old times too my uncle said only $14 for senior cut. It was a great experience and I think he'll be going back.

Someone hung up on me when I called to ask if their business was open on weekends. Their business…read morehours weren't visible on Apple Maps. I initially called to leave a voicemail through their phone number, and I didn't expect someone to pick up at around 4 in the morning. Again, their business hours weren't to be seen on Apple Maps. They also had no website. I only had one question in mind. And that question was basically if they were open on the weekends. Afterwards, I would have told the employee a thank you, and then politely hung up the phone. That would be all. Simple answer and done. Not have someone hang up on a customer for asking a simple question because it's unclear on the map. You know, I've been there a couple times, if memory serves. Very friendly atmosphere with trained barbers. It disappoints me how someone would just hang up on me for asking a simple question. Not good customer service this time! Absolutely disappointing! Also, please update your business hours online, so that way you don't cause confusion every single time. I'll still give you guys a chance. The place isn't bad. It's just that I dealt with horrible service over the phone. Please do better. I know you guys are better than this. Thank you.

My husband went there over the weekend and for $30.00 received the worst haircut of his life. The…read morewoman was new (or so the owner said) and she gave an amateurish haircut they any 5 year old could have done. I'm sorry how would the owner have let this happen???? My husband will go elsewhere next time.

Worst haircut I've ever received. I called to ask if it could be fixed and was hung up on. Called…read moreback again they hung up called a 3rd time and someone yelled bathroom in Spanish in my ear and hung up. I had given the barber a $5 tip on top of the $30 haircut. I was professional and courteous and in return was treated extremely rude. Is it because I am a Transgender male. It seems like my haircut being messed up was on purpose because why was the response this way. I paid for a service and was not pleased with the service so why did they feel the need to laugh and continuously hang up on me.

The Barber did horrible job. They messed up my hair line. I asked for a fade and they pretended to…read moredo it. I called back so to ask if they could fix it and they hung the phone on me. This is the worst experience I have ever had. And I traveled a very long way hoping that I get the same treatment and the same hair cut I got before. But that was not the case.

We took our son here to get a haircut the last week in February. The previous haircut (NOT done…read morehere), the barber had cut his hair so unevenly and it was growing out terribly. Little dude needed it to be fixed, ASAP. We looked up places near us, and thankfully found this little gem. Called ahead, and they said they had time immediately so we drove on over. There were only two people working there that day, and the gentleman who I spoke with on the phone ended up cutting our sons' hair. I believe his name is Carl, but please forgive me if I am wrong. His chair is the first one when you come in on the left. He listened to what we wanted, was so good with little man (aged 4) and had such a natural rapport with him. He made the haircut such a breezy process and FINALLY his hair was even again! It was a perfect cut, and very reasonable ($13). It has been two months, and it is growing out the way it should be. We will be back, once the world is back up and running due to current quarantine but I really wanted to show 5 West some love!

Yes. One bad egg can ruin it for everyone. Brought my toddler there for a cut today. Would've been…read morehis fifth cut if I did not walk out. I believe the guys name was Rob (if he even gave me the right name) I can't remember because I was too pissed off. Right away when I asked for him not to be buzzed I wanted a scissor cut the back n forth started. Told me he was not able to use scissors on a kid because they move too much and it's dangerous. (I get the worry) Mr Pete did his first haircut (who was awesome) he used scissors no problem. Then two other awesome ladies did his hair as well no issue. My son definitely felt the negative energy already and acted on it. I should've trusted HIS instincts immediately. He knows who he doesn't like. Then he proceeded to tell me my son had too many cowlicks. He has ONE in the back of his head which is a swirl most boys tend to have. The rest I explained is because he went to sleep with wet hair and his natural wave took over. Starts cutting my son's hair without even a spritz of water. Gets annoyed when my son drops his binky. I then sat him on my lap and tried that way, and the frustration grew. I asked him can you still cut it fairly long if you used the buzzer and he replied that's what I've been trying to tell you. Um, sir, no you weren't. You had negative energy from the start and then told me I was being rude since I arrived. Anyone that knows me knows that is not my MO. I took my son and left. Now he has a wonderful cut. That was done WITH SCISSORS BTW! My son didn't like your attitude and neither did I! Never going back! Also stop smoking in your building it smells putrid in there. I'd love to give the others who we've worked with 10 stars but this jerk deserves zero. If you don't like your job do something else.

Every two weeks-Monday evening, I visit North Gate Barbershop in Commack and leave ennobled by…read moretheir service. Through the artistry of Lana and Eddie, my experience as a customer feels closer to that of a patron. Just as experimentation and reflection are bridged by discipline, their service shapes my understanding of character. In Lana's care, there is a depth to every interaction that comprises an inquiry and discovery of music, books, travel, and culture. Her cutting is always on point, matched by her warm presence. I recall the first time waiting and observing her work. The variety of styles-the low taper fade with a modern pompadour, the modern side part taper, and the executive contour style-all showed a mark of variability that suited her patrons in both professional and casual settings. When I wanted to keep the hair long in the front, she recommended a scissor-cut slick back with a low taper using a 1.5 guard. She took the time to break down the different hairstyles and tailored the cut exactly to my preference. Where Lana grounds her artistry with warm, meticulous guidance, Eddie's quality complements her with an enamor for history, current events, and art. Eddie helped me understand how different styles work when dimensions are proportioned well. He educated me on the basic anatomy of a haircut, which made me appreciate the uniqueness of a style-balancing the varying dimensions of the front, the top, the temple, and the parietal ridge. Both Lana and Eddie cut masterfully in multiple styles. Their conversations extend their craftsmanship, defining North Gate Barbershop as a crucible where a cut is proportioned to your character, the true signature of its patron.

I have been getting my hair cut at this barber shop for 15 years and it's always been a pleasure…read morewalking through there doors .The owner Aurthor who is a complete gentleman has always given me a fantastic haircut,I highly recommend this shop to all my friends and they have never been disappointed. Take my word you can't find better in Commack.

Best haircut on LI... Roman and the guys rule... Awesome environment as well... I wouldn't dream of…read moregoing anywhere else...

Mike consistently gives my son quality haircuts. We have been going to him for years and always a…read moregreat experience. He is punctual, friendly and listens to what my son wants without fail. I highly recommend him and his staff! And just an FYI this is under new ownership

It's the best barber shop ever.I have the best haircut.I'm giving this barbershop the best review.read more

Absolutely the best! Make sure you have alittle time, because the take great attention to detail…read more But you come out feeling and looking like the best you. 24 bucks for a haircut and a beard shape up. I have a long thick beard, so that is an absolute bargain. The owner has been cutting hair in this area for a very long time, so his reputation is impeccable. Best barber for miles around, I assure you!