Yelp asks what went well? Everything! Submit project and received prompt initial response. Keep in…read moremind this is a Saturday, emergency project. As soon as he could, he called he back to say that he could be here in 30 minutes. He came in and found the issue in no time. He identified, diagnosed and correctly fixed the problem with the igniter in minutes. He even had the right part to plug in not be wired outside the unit as previously done. There was no emergency charge. The quality, great value and excellent service was top notch. As I tend to find a quality company and continue to use always going forward, UrBest will be my HVAC service! Thank you!

Donnie has been our go-to for years, and he's truly the best. After our home flooded in April, we…read moreturned to Urbest for a full system replacement, and Donnie and his crew were incredible from start to finish. They listened to our needs, guided us through some unexpected bumps, and made sure our new hybrid system was the most effective choice for our home. Professional, reliable, and always willing to go the extra mile! Donnie and his team have definitely earned our trust as our lifetime HVAC partner.

Any business can sell you anything, but the true measure of ANY business is where are they if you…read moreneed a follow-up for any reason. Due to the extensive amount of water many if us experienced recently (2025), we wanted to have our Heat Pump/Air unit checked before we started it this year (our basement had a large amount of water) Air Care was here for us in a very short amount of time and they took care of everything for us, over and above what they would have needed to do, AND at an extremely reasonable price. Seth was our Technician and we appreciated his attention to detail, thank you sir!!!! I HIGHLY recommend Air Care if you need this type of service; in my opinion, I don't know how any company could exceed the quality and value they provide.... no hype, just the honest truth!

We recently had a problem with the AC & today Mr. Brat Lovall came to fix it. I asked him if the…read moreleak from the basement ceiling was caused by the AC too as the plumber didn't give me a satisfactory explanation. Mr. Lovall was so helpful. After checking to make sure it's not caused by the AC, he checked bathtub place & patiently showed me where the water could leak from, where the bathtub is situated if I looked from the basement up. He showed me the possible material, its name, where to find it, to seal the leaking place. Not many people did an extra thing like this for customers especially when it doesn't relate to their duties. Also he was very polite, patient & nice when answering my questions & concerns. I talked to quite many technicians, plumbers from ID to OH & now KY, Mr. Lovall is of the few most helpful, professional & nicest ones. (I talked on the phone with Mrs. Carla - the receptionist twice. She was very nice too!). I definitely recommend this company to any one!

The team at Falls City was very professional. Sean (the owner) took the time to explain what he…read morewas doing and why. I felt like he was worried about my home comfort more than I have ever though about. I recommend having Falls City to work on all my friends and family's heating and cooling system. -Daniel

This is an incredible family owned company. The owner is very honest, respectful and tells you…read moreexactly what the problem is. His employees are also very well mannered and respectful. They fixed my plumbing problems and showed serious empathy for a personal problem I was having. It is a privilege to do business with people that actually care about their patrons and not just the money. This is my second or third time using this company . If I could, I would leave them 10 stars

I was referred and given a # to Tim Strong aka (The Sewer Doc) I called him and he quoted me…read more$120.00 to snake a line. I wasn't aware at the time that his Facebook page clearly has it stated he will clear any line for $79.00 I discovered that after he came to my house and ran a snake one time (one time only) and did not clear the drain and charged my Dad $80.00 for this and said I should have called Tom Drexler!!! When I called Tim to discuss this he talked to me like a three year old and was very unprofessional!!!! Conclusion I was over charged to begin with then had piss poor service for him to charge me what he advertises to clear a drain anyways!! I'm out 80 bucks and still have to hire a plumber to clear the line!!! I would never recommend this man to anyone.

It was almost impossible to find a qualified person to install my Hallman Industries Italian range…read more So, last February, I was extremely grateful that Mr. Calvert decided to do the job for us. I found him by calling a high end appliance store. I bought my range at Home Depot, but the box store did not have anyone on staff to install this kind of range. Mr. Calvert and his helper did a good job putting the range in place. But, he failed to calibrate the gas flow. I texted him after and explained that I'm burning food, that the gas flow is too high, and I need his help. The range cost almost $5000. It replaced a Frigidaire Gallery dual fuel range. I never burned any food on my Frigidaire Gallery range, but I burn food all the time if I don't continually shut off the burners while I'm cooking with the improperly installed Hallman range. I reached out to Mr. Calvert by text, asking him to please come back and calibrate the range that he installed. Mr. Calvert did not respond to my text. I left a voicemail on his phone, and Mr. Calvert did not respond to my voicemail. He stranded me. I contacted Hallman Industries and was informed the installer was supposed to calibrate at installation. Mr. Calvert should have known that. So I question his technical skill. I learned from the manufacturer that I should not calibrate the system on my own because you need a micro screwdriver and if you make a mistake, it is a very expensive mistake. I was told to call a different appliance company that services Hallman Industries' products. The strange thing is I had called Hallman Industries many times to find an installer last winter, but received no help. Currently, I am being referred to Mr. Appliance. I'm hoping that this will be the answer to the problem. I love to cook, but it's really hard to cook when you need to keep shutting the burners off to avoid destroying the food. I give Calvert Contracting one star because Mr. Calvert should have calibrated the burners on installation. He did not. Then, he ignored my text messages and my voicemail. I would've respected the company more if he called and said he doesn't know how to calibrate gas burners -- and that's why he didn't do it. Then, if he had referred me to someone else, I would've been happy.

Several years ago we purchased a replacement built in Microwave Oven from Bonny Castle Appliance…read more When it was time to deliver the purchase the installer sent by the business was Todd from Calvert Contracting. He carefully covered the counter top and went right to work removing the old microwave and installing the new one. He found that our builder/electrician had taken some shortcuts that were not acceptable so he made the changes on the electrical box and the venting as part of this installation. Wonderful job! This past week we replaced our double built in ovens. The purchase was made at Chenoweth Appliance. When the purchase was made the salesman scheduled the installation with their installer. Surprise! Todd from Calvert Contracting arrived on schedule with our new ovens. He brought with him padding to lay on the floor while removing the old ovens. While he was doing the removal his assistant was off loading the new ovens. The team of two worked well together in the lifting out and the fitting in of the new oven. Once again Todd found our builder/electrician had not installed the correct box to plug the oven into. No problem, he made the necessary change and also built up the insert area so this oven would vent correctly. Another wonderful job! In visiting with Todd we found he had not changed what store he works for. Turns out he installs a variety of appliances for several different stores in the Louisville area. We would welcome him back on any installation.

Outstanding Sales and service, We have a Carrier Hybred, If it ever gos bad,we will get another in…read morethat line. from Murrys. You couldnt ask for any body more honest. Great people to use for your heating and air. Fast Service. From Curtis Moore

AMAZING SERVICE. My house ac went out during these long days of 90 degree weather. I live alone…read morewith two dogs and all three of us were cooking in the worst way. I was referred to murrys heating and air because of past experiences with friends and their known fair prices and honesty. After calling in I saw a tech not a day later at my door ready to help. Shook hands showed him in and before I knew it i heard ac running again!! I could not be more pleased and more excited to recommend Murrys to anybody with heating and air to anyone in need of their kind of services. Hands down the best company in town. My pets and I happy and comfortable in our cool ac filled home thanks to Murrys

I have used Kerry forever. He and his crew have been the best! I always refer him to anyone I…read moreknow. Thanks for always being there in times when I needed you all!

Me: "Please clean up when you're done. I can't get to that part of the yard from my wheelchair."…read morePlumber: "Yes sir." They didn't clean up their mess!

After an initial mix-up, one of the owners, Eric, came out to the house and diagnosed dangerous…read moreproblem with our furnace, which was causing carbon monoxide to infiltrate our house. He reached out to my home warranty company and was able to get a completely new furnace for me and my family. Eric explained what needed to be done, and answered any questions I had. All technicians wore masks the entire time and respected my house and my time. Would use again, and am contemplating having them update my air conditioning system this summer!

The owner, Buddy, was disrespectful and abusive. The tech told me the unit wasn't cooling so he…read morewould need to report to the warranty company and then come back to repair after the secretary called to schedule. She didn't call and when I called the report on file said the unit was fine. Buddy told me that NO unit would ever cool under 70 degrees. He was very belittling. BEWARE of this company. Oh! Buddy, here is a photo of a unit that CAN cool below 70.