1. Franlob General Services

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    Upper Marlboro, MD

    Franlob General Services

    5.0 (1 review)
    Open Open 24 hours

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    9 months ago

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    Millennium Pools & Spas

    Millennium Pools & Spas

    3.9
    (63 reviews)

    We've used Millennium Pools to open, close and service our pool (as needed) for approximately the…read morelast five years. After having poor experiences with some of their competitors, I've been very pleased with their professionalism and attention to detail while still offering competitive prices. I appreciate their work order reports and the very detailed pictures that they include. I also wanted to call out two of their employees, specifically -- Nahum and Miguel. This year, due to all of the snow, our pool cover caved in and the pool cover pump accidentally pumped out most of the pool water before we discovered it. That, coupled with lots of leaves in the pool, made for a much more difficult opening this year. Nevertheless, Nahum and Miguel went the extra mile to get the pool to open very clean and clear. They spent extra time but did so with a very positive, helpful attitude that I appreciated. I would highly recommend them.

    Update: After posting this review, Millennium Pools reached out to us and worked with us on an…read moreupgrade we were considering for our pool. We appreciate that gesture and their willingness to address some of our concerns. While our original experience and the delays remain unchanged, it is only fair to acknowledge their effort to make things better. After more than six weeks, our pool liner project is still not complete because Millennium Pools has measured the liner incorrectly multiple times. We are now waiting for a third liner and hoping it finally fits. To make matters worse, the company removed our old liner and left our pool empty and without a liner for two weeks while we wait for the replacement. What should have been a routine liner installation has turned into a lengthy and frustrating process. The company has offered no discount or compensation for the delays, inconvenience, or loss of use of our pool, despite the fact that the mistakes were entirely their own. We have spent tens of thousands of dollars with this company and expected better service, communication, and accountability. Based on our experience, we cannot recommend Millennium Pools.

    The HotTubMan

    The HotTubMan

    4.4
    (9 reviews)

    Brian The HotTubMan is amazing! My older model hot tub had been out of commission for years and he…read moremade it like new. Cracked wet ends, dead pump and control panel. He helped me assess whether it was more cost effective to repair or replace. He came out, fixed everything up and the total came in below estimate! His troubleshooting is incredible. When a later problem with the lights watchdogged the control board he diagnosed the problem to a single fuse over the phone. He sold me the fuse and showed me where to install it. The whole problem was found and fixed in the same day. Brian is smart, efficient and dependable. I highly recommend The HotTubMan!

    Brian and his crew are absolutely the best! I most highly recommend The Hottubman LLC for service,…read moreprofessionalism and fair pricing. It was going to be three weeks for before Brian's crew were available. My tub was leaking, the pump wouldn't cycle, and the weather was going to be below for several days in a row. If the hoses froze, our expensive hot tub would be ruined! Brian walked me through exactly what to do to fix the leak and where to go to get a small enough heater to keep the hoses warm. When my service day came, Eric was right on time, checked the service panel as a matter of practice finding a loose wire and then was able to replace the pump even though near impossible to get to location. Even if I have to wait a month for an appointment, I won't use another hot tub repair company.

    Kleen Pools

    Kleen Pools

    3.7
    (3 reviews)

    If you're in the market for a pool installation or renovation company, congrats you just found the…read moreperfect fit! Our pool has damaged from a tornado and we were recommended to contact Swimstyle for repairs. We're sure glad we did. From the very beginning Nancy was very helpful guiding us through the quoted repairs, options available, and providing coping and liner samples. Joe was excellent in fielding renovation questions, typically providing email responses within just a few hours. Israel leads a team of Rockstars performing all the renovation work like a symphony of artists. Professionalism through and through! Perhaps the single most meaningful act was that of a simple one. We have a young daughter and at the end of each work day, unasked a member of the Swimstyle Team would re-setup the pool safety fence. This mindfulness for the safety of our daughter was very much appreciated and heartfelt. We can't recommend Swimstyle strong enough, you'll be very pleased with the staff and services they provide. There retail storefront, Arundel Pool & Spa would mirror similar experiences and associated feedback. All the best, Sal

    AWFUL experience. We had so many issues with the opening of our pool. When we talked to numerous…read morepeople they all had different stories. A lot of he said she said why things were not done but never took responsibility. One person told me the pool was too cloudy to put the Polaris in and do a cleaning. Then another person told me we told them not to put the Polaris in and they did do the cleaning. But you said the pool was too cloudy to do the cleaning and put the Polaris in. So something just doesn't add up. The one person's solution was for us to pay them to come and do a cleaning at their normal rate.

    Mazariegos Brothers

    Mazariegos Brothers

    5.0
    (4 reviews)

    Choosing Mazariegos Brothers to renovate our pool was the best decision I made as a pool owner…read more From the very moment we first met Elmer, and he proposed his solutions, we knew we would be in good hands. In fact my review today is to convey to other perspective customers that Mazariegos Brothers truly performed beyond every expectation. I believe much of our great experience was because of Mazariegos' culture of caring and appreciating their customers. Elmer was onsite everyday to follow-up with the crew and keep us posted on the next day's events. The workmanship and attention to every detail was outstanding, and at the end of the day the crew left the worksite better than when they arrived. A+++ to Mazariegos Brothers. Thank you for taking great care of us!

    What we thought would be an easy project to replace a skimmer, turned into a major project when we…read morefound out we had several leaky lines in our pool pipes. We ended up deciding to replace all the pool pipes and deep end drain. During the process, we also decided to replace several concrete pool deck slabs. Magerrios Brothers were awesome during this whole process and pivoted with us when we made the changes. Jason Fach was our project manager and was super responsive with any questions or concerns. All the people we dealt with were friendly, professional, and helpful to make this an enjoyable process. The project is now complete. The pool is closed for winter so we'll find out how well the pipes work in the summer time but all the pressure testing went well. The concrete slabs look great. We wish we could have done the whole pool deck since now we have weird patches with new versus old, but that was all we could do at the moment. We look forward to contracting again with Magerrios Brothers to renovate the inside of the pool and hope to get Jason again for our project manager.

    Franlob General Services - poolservice - Updated July 2026

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