I visited Precision Watches looking for a pre-owned piece after spotting a Breitling Navitimer on…read moretheir website--which is impressive in its own right. Upon entering, I was greeted by Maddy, who ended up being my personal guide throughout the entire visit. Given that they're an authorized dealer for heavy hitters like Rolex, Tudor, and Omega, it makes total sense they maintain a secure, high-touch environment rather than letting visitors wander freely. Maddy took me up to the second floor where their pre-owned selection is housed. Wow, what a setup! Having around 100 pre-owned watches under glass was a pleasant surprise; most authorized dealers keep only a handful on-site and store the rest off-premises. Maddy was exceptionally patient as we pulled several pieces to try on. When none ended up being quite the right fit, she brought me back to the main showroom to explore new pieces from Tudor and Omega (since Precision isn't a Breitling dealer). The facility itself is gorgeous. The entrance features a double-glass secure vestibule with a buzz-in system. The main showroom is impeccably laid out with distinct brand spaces, and the floor-to-ceiling windows flood the entire space with natural light. Even though it sits right on busy Route 309 in Lower Gwynedd, the acoustics inside make it dead silent--you don't hear a sound from traffic. The only reason for the 4-star rating instead of 5 is the complete lack of post-visit follow-up. I left my name, phone number, and email expecting at least a quick note or periodic check-in. Instead, it's been total crickets over the last few weeks. With such a high level of concierge service in the showroom, a brief follow-up text acknowledging the visit or keeping me in mind for future inventory would have made the experience seamless.

Maddy and Alan delivered as usual with the new add to my collection + part exchange. The trade…read moreprocess was fast and they offered me fair pricing for the piece I was parting with. Go see the team @ Precision Watches for outstanding service and personal attention to building the collection you want, not what they want to sell. Thanks team.

What a great store and a wonderful owner. Beautiful stuff there! I've been there before and I…read morealways felt comfortable. I brought my Rolex in today with an issue. He refused to charge me. I gave him $40.00 just because I liked being in his presence He was so honest! Every experience there is just wonderful. I'm not in the market for Jewelry right now but I will be and I won't go anywhere else.

I couldn't be happier to recommend Beifeld Jewelers! My relationship with them goes way back to to…read morewhen they were on 8th Street and I have been delighted with everything they have ever created for me and for my family members They are consummate professionals, going the extra mile to ensure that every last detail on every piece of jewelry is absolutely perfect. I value them highly, not only for their design expertise and ability to find perfect "needle in a haystack" diamonds, but also for their total commitment to integrity, transparency and fairness.

Called Koehler's to inquire about pricing for watch battery replacement and adding links. They…read moreinformed me that both jobs were $15 each and that if I came by they could do them on the spot. I needed the watch done by Friday, so I went right over. The store wasn't very busy when I walked in around 11am on a Tuesday, but they got more busy as I was there. Someone immediately went to retrieve Jim, who seems to be the resident watch repair expert. I shared with Jim a little background about how I inherited the watch, what I needed done, and why I needed it done. He immediately started working on it. After about 15-20 minutes it had a new battery and the right amount of links added to get it to fit my wrist. When I asked where I could pay, Jim told me it was on the house. I was not expecting that at all, but it was obviously greatly appreciated. I guess that's the kind of personal touch and service you get from a family run business who view you as a neighbor and not just a customer. I don't have a lot of jewelry needs in my life, but I know where I'll be going the next time I do. Thanks Jim and thanks Koehler's Jewelers!

I had a Concord Saratoga SL in for repair. I hadn't worn the watch in a long time and the battery…read moreleaked on the silver and gold bracelet and inside. They cleaned the watch as best they could without causing damage to this $3500 watch. I also had my Cartier Tank watch inspected and cleaned. I trusted them with my $15k Cartier. I didn't put a price tag on the repairs since when working on precision time pieces you don't bring them to a mall kiosk

"I reached out to Andrew regarding a watch listed on his website. After discussing the total cost…read moreand the value of my potential trade-in, we quickly reached a mutually beneficial agreement and scheduled an appointment at his office. Overall, it was an exceptional experience characterized by fair negotiation and highly personalized service." Highly recommend. Eric,

October 29, 2025 Second transaction with Andrew.... another…read more5-star experience! A gorgeous, MINT condition Rolex Submariner with a Green ("Starbucks") Bezel! All I had to do was ask Andrew to procure one, and in a couple of days, he obtained a virtually brand-new Submariner with the coveted green bezel that keeps perfect time--and has the box and all the papers. Andrew smoothly adjusted the band and explained every nuance of the Rolex so that I would have the best experience with my new watch. Plus, Andrew's price was absolutely fair for this timepiece. As excited as I am to have this AMAZING and GORGEOUS watch, I remain equally impressed with Andrew's resourcefulness, candor, honesty, fairness, knowledge, outstanding level of service, friendliness, and passion for watches. He should be YOUR "watch guy," as he is mine. Five stars all the way! === October 21, 2005 First experience with Andrew and Sansom Watches! 5-Star! Excellent experience selling a luxury watch! Andrew is honest, fair, very knowledgeable, and quite personable. I received a very fair price for a gold Cartier tank watch. I'll be back to buy a Rolex from Andrew. Thanks, Andrew for the terrific help and great service!

I've been going to Time After Time for years replacement batteries. The past few I noticed they…read moredidn't last very long. I just went to Montgomeryville Mall to find the location was closed. On my way home I passed a very old clock/watch store, so I stopped. Not only did I learn the current battery was the wrong size, no wonder it didn't last long, but I paid $8.00 opposed to T&T's $15.00 they cleaned and waterproofed at no charge!

Customer Service is terrible. Ordered a watch online and have not received any updates. Tried…read morereaching out through email, Instagram and even on the online chat box and still haven't gotten a response. It's been three days already.

Kind and very helpful staff. I just came in to have my wife's rings cleaned and some jewelry fixed…read more Will definitely come back again.

Had several watched repaired. I needed links removed and batteries replaced. The service was…read morecompleted on site as I waited. The price was reasonable. The staff is polite and professional. I highly recommend May Jewelers.

I foolishly removed the back plate of the watch to clean it and was unable to get it back on. I…read morewent to Fast-Fix to have the back reattached. The woman working the shop was very helpful and kind. She not only put the back on, but she changed the band to a new one I bought on Amazon. Their website said it would cost about $10, but I was given the services free of charge! Highly recommend.

Needed my engagement ring sized down, and they were able to get it done within two hours., Even…read morethough they were pretty busy for a Monday. These Service representatives are friendly, and knowledgeable, Eden was friendly and professional. Price is reasonable and the work is exceptional. Will be back if I need anything further. Thanks for your help Scott

Went in to get a battery installed on a watch. I had been a loyal customer years prior at the…read moreoriginal location but had not purchased much in the way of jewelry in years (wife insisted no more). Yet when it came time to pay they said it was free for such a loyal customer. I dint know when my next jewelry purchase will be but I do know that it will be at Marks

We went to Marks Jewelers in Cherry Hill yesterday and had a great experience! We decided to stop…read morein to try on and look at different wedding band options. We were greeted and helped by Melissa. She was very personable, patient, and had great recommendations matching my engagement band. She also took a lot of time with my fiancé finding the perfect band for him as well. We weren't expecting to buy the rings yesterday, but we ended up finding bands we loved with her help! We purchased our wedding bands due to the exceptional quality, customer service, and competitive prices of Mark's Jewelers! We will be back again for future jewelry needs!

I had misplaced the links to my Fossil watch 3 years ago and finally found them. I went to my…read moreregular jewellery store, Jems,Jewels,and Gold to have a link added to my Fossil watch. When I went to pick it up it fit perfectly with the added link, but I still have to throw it back in my drawer and can't wear it, much to my disgust!! Do you know why??? I had mentioned to Karen that I wanted the battery changed, and somehow that was overlooked! How do you pride yourself on being a watch repair store, and hand someone back a watch that has a dead battery? I am disabled and can't drive, so who knows when I will get to wear my watch again. I am just furious.

I was looking for an engagement ring for my fiance, I told Matt what I could afford and what I was…read morelooking for. He found the diamond I wanted and helped me pick the setting that would blow my love's mind. It did. I will definitely go back to Jems, Jewels, and Gold. Thanks so much.