1. Gary Mann Jewelers

    1. Gary Mann Jewelers

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    Philadelphia, PA

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    Gary Mann Jewelers

    4.0 (42 reviews)
    Closed 11:00 am - 3:00 pm
    Updated 2 months ago

    Services - Gary Mann Jewelers

    Jewelry repair

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    Reviews With Photos

    Custom made diamond ring!!!
    Amy V.

    When we were planning to get engaged we were so excited but had no idea what kind of ring we had wanted. We had a budget and some family diamonds we were interested in using. Norma and Gary created an absolutely stunning diamond ring for us!!! They took the time to understand my lifestyle and built a ring that was perfect for busy hands (cooking, gardening, etc.), and something that is uniquely me. I can't stop looking at how beautiful (and sparkly) it is. Their professionalism, expertise and warm and caring demeanor made it a fabulous experience. Thank you Norma and Gary!!

    Amanda O.

    My fiancé and Gary worked together to design my beautiful engagement ring. It's even better than I imagined. Gary was very flexible when it came to getting my ring resized. This ring is gorgeous. I would highly recommend him! Gary got this done during a pandemic which makes this even more impressive.

    Lilia M.

    Gary and Norma are absolutely precious, just like all the beautiful jewelries in their store. My husband and I bought our wedding bands there two years ago. Gary and Norma were very helpful with finding the rings for us and designing them to fit our needs. We are very impressed by Norma's taste in jewelries and Gary's craftsmanship. Today, we went back to get my rings resized. Again, Gary was very patient in helping me to find the right size and he did a wonderful job resizing them and making them look brand new. I trust Gary Mann Jewelers in their 30+ years of expertise and I would highly recommend them to anyone who is looking for a great customer experience, a long-lasting business relationship, and unique jewelries that are different from mass produced ones.

    2 lost star sapphires.

    While it is reassuring to see that so many of these reviews are glowing, they tend to revolve around satisfied couples, creating wedding and engagement rings. In contrast, this is my very different story. In my (experienced) opinion, Gary treated me strangely and was inexplicably careless with my fine, heirloom jewelry. I trusted him to "remodel" a 2.5 carat, vintage, diamond ring. He seemed dismissive of my design suggestions and even turned down my offer to check his progress, to confirm that "we were on the same page". At last, he presented the finished ring to me. I was appalled to see that a visually substantial diamond, was missing! He then had the the nerve to be argumentative and blameless. Though he fixed and finished the ring and I paid him all that he requested, I feared then and know now, that I need to take it elsewhere for a more refined job. Careless. During the many corrective visits I made to his store, he was full of excuses and evasive, never apologetic. Even insinuating that vintage jewelry was a bother. Wish he had stated that from the start. I noticed he was disrespectful to his partner, Norma, when she offered some suggestions that aligned with my own. I felt badly for her as Gary simply shut her down. On one occasion, I tested a theory and brought my husband to the shop. I was not surprised to find that Gary was much more professional with my husband along... Sound familiar ladies? Even more embarrassing, was the failed repair to my vintage, ruby and star sapphire, cluster ring. I dragged it back to him on three successive occasions to simply be sure that the stones were secure within their prongs. After his first attempt, they were still loose. After the second attempt, they were still loose. On the occasion of the third attempt, I paid him for his work and accepted the ring. Surely, such a basic repair was now successful? When I happily wore it to a dinner out, a week later, I was horrified to find that two of the star sapphires fell out and were lost forever! I sent him an angry text explaining what had happened and he sent me a voicemail response asking "what could he do to help?". Well Gary, even a child would know to offer to replace the lost stones and refund my money for the lousy repair that compelled me to visit your store three times. Remarkably, you did not! Sounds unbelievable right? I couldn't make this stuff up! Can't wait to read the excuses.

    Gabi K.

    Gary and Norma are both so great! Gary worked with my fiance to create the most perfect ring for us. He took into account every single detail we envisioned and truly created exactly what we wanted. The experience could not have been better. We will definitely be coming back for our wedding bands + beyond!

    Ring designed by Gary and me with tanzanite and pink gold
    Sonia L.

    Gary made a beautiful ring for me 15 years ago and when I went back to him to help me design a gorgeous 25th wedding anniversary ring I knew that I could expect creativity, patience and fair pricing. I love my ring. His creations in his store are the most beautiful that I have seen in the entire Philadelphia area -- and I looked around!

    Custom Engagement Ring by Gary Mann, 2015

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    Business owner information

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    Norma M.

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    Page 1 of 2

    Ask the Community - Gary Mann Jewelers

    Review Highlights - Gary Mann Jewelers

    My boyfriend (Rob) worked with Gary and Norma to pick out an engagement ring, and it is beyond perfect!!

    Mentioned in 26 reviews

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    Marchi

    Marchi

    4.9
    (77 reviews)
    $$

    John is not only an incredibly talented designer and jeweler, he's an even better person. I feel…read morethere's sometimes a stigma that jewelers can be pushy or quick to apply pressure. John is not this way. He truly cares about his customers needs above all else. He is as kind, caring and genuine as they come - a rare breed. By no means though do i want to under shadow is incredible talent. The engagement ring John designed for Jenna is nothing short of spectacular. John used a family heirloom diamond to create the ring of Jenna's dreams. He created the ring carefully, efficiently and just as precisely as we had discussed during our design session. Whether you're a seasoned Jewelry shopper or someone with limited knowledge, John is your guy. I can't recommend him highly enough. Thank you John for the incredible experience.

    I spent $2000 on a ruby and diamond pendant and the gentleman told me to come back if my wife wants…read morethe chain longer. She wore it once or twice and I never went back to get the chain lengthened as I no longer worked in the city due to COVID. We went back to work this spring and I figure I can get him to make good on his word. Then after spending $2k he tries to chisel me for another $40 for an extension that he promised he would do as a courtesy if we needed to make an adjustment to the chain length. I can get a $40 extension anywhere. Then he gets nasty and belligerent with me. Not a good move John. Sorry John. Your loss, not mine. Maybe you can learn something about how to deal more courteously with your customers. I will gladly take my business elsewhere.

    Bario Neal Jewelry

    Bario Neal Jewelry

    4.3
    (66 reviews)
    $$

    The website says "open for walk-ins" and "inclusivity at every step," but that was certainly not my…read moreexperience. My partner ((L)GBTQ) and I walked into an empty Bario Neal to see engagement rings at 11:45am. We were told that an appointment was coming in at noon but with three sales people loitering around the spacious and empty store we didn't think much of it, especially because we came prepared. We came with a list of the four rings we wanted to see to be efficient. I was surprised that despite claiming "we strive for inclusivity at every step, from a non-gendered design ethos and comprehensive sizing," the store only had small ring sizes to try on, with almost none of the engagement rings fitting on my ring finger. I'm a trim 5'6 cis woman hoping to try on more feminine rings: if you struggle to be inclusive of me I doubt anyone who is more gender expansive than myself, or even someone with a more full figure or is plus-sized would have a much better time. The scheduled couple walk in at 12:15, a man in a literal yacht club quarter zip and a petite woman with a balayage. The woman working with us lit up and rushed over to say "hi!! My name is Meghan, welcome!" We were ushered out of there so fast our heads spun. We realized that Meghan didn't even bother to introduce herself to us. If your business does not want walk-ins just say it. Don't be wishy washy. And don't claim to be radically inclusive if you don't have at least a second size of sample rings. I'm not going to bother wondering if they were less bullish for my business than a man's in a yacht club quarter zip, but I wouldn't be surprised if they were.

    My partner and I had an appointment here, we had found it from an Instagram ad. They have some…read morereally cool and funky pieces in the store to try on. My partner wants a sapphire, and not everywhere has these gemstones ready to try on. The rep that helped us was very nice. The pricing seemed a little on the high end, but it's a boutique. We didn't end up buying anything, but overall, good experience!

    Harry Merrill & Son

    Harry Merrill & Son

    4.8
    (77 reviews)
    $$

    I have been working with them for over 20 years. I would not go anywhere else. They are trustworthy…read moreand professional. Besides that they are incredibly nice people!

    It has been quite a while since I have written a review, but I could not pass up the opportunity to…read moreshare what a wonderful experience I had at Harry Merrill & Son... After nine years, I *finally* decided to propose to my girlfriend, and as any guy would, I wanted both the ring and the experience to be as special as possible. I started out at two local jewelers recommended to me, but each left me feeling like I just went to the big box jeweler that begins with the letter 'K' in the malls across America. Each tried to sell me a premade ring and said they could "modify" it to "make it custom" if I wanted. No thank you! I then went to Harry Merrill on the recommendation of a family member and met Rob and Nicole. What I experienced there was something entirely different. Starting with the stone(s) and building the setting, Rob advised on what would make the best ring, took the time to answer my 101 questions, and listened to everything that I wanted. I must add that I am pretty OCD about purchases that are much smaller than this, so you can imagine what I put Rob through! He was patient and kind the entire way and gently guided me in a direction that I did not think I wanted to go in at first, but looking back I am incredibly glad I took his advice. Once everything was set into motion, Nicole stayed in contact every step of the way and was so accommodating when I had questions or had to pop in to make a change, which there were numerous instances of. What I proposed with is a one-of-a-kind piece that is timeless, elegant, and stunning. My fiancée absolutely loves the ring, as do I. Whether it is an engagement ring or an everyday piece, do not overlook Harry Merrill & Son; if you do, you will be missing out on both bespoke quality and a 10/10 experience... We cannot wait to go back in and design our wedding bands!!

    Gary Mann Jewelers - jewelry - Updated July 2026

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