I have had the most amazing experience with this team and their care. They go above and beyond from the office to the counselors. Gina is a gem and I am so grateful for her guidance through this process. read more

Terrible customer service, not professional the staffs are straight up RUDE, especially Karina they should fire her, you can't ask them questions, she will tell you stop talking or just being rude and hang up the phone. Also they drop you from the class so they can over charged you, do not go to this program. read more

Gloria is the ONLY reason I don't recommend this place is for this one employee. Gloria seems to get away in BULLYing clients!!! She ignores requests for schedule, hangs up calls, puts you on hold for ever then hangs up on you!! She is the most stressful communicator and takes advantage of the hard times we are going thru!!! She ignored my request for a simple schedule numerous times!!! Stay away if she is working as she can drive you to drink!!! I feel bad for anyone who has to have an interaction with as client or coworker in this office! Sad. read more

Gloria needs to be fired if she hasn't already. She purposely makes you miss your sessions just so she can charge you for the make ups. I had to pay more at the end of my program just because of her miscommunications. I felt so taken advantage of when I was at my lowest. Robin is great though! read more

They will kick you out of the class for no reason and you can't get back in. Causing another infraction in your schedule making you to pay more. At least $800. This is the worst for-profit, private rehabilitation company. They are not affiliated with the federal government. They make their own rules and because of the circumstances, you have to pay for them regardless if justice has already been served. read more

Gloria and Maria are the sweetest! Also, Karen is the greatest counselor e v e r :') love this place! And the takeover has been nothing but the best. Thanks High Gain for making my DUI not so miserable. read more

If you were anything like me after your first (and your last) DUI you were scared, overwhelmed with information, confused and wondering how you ended up in this shameful predicament. Let me tell you, look no further, you've come to the right place with High Gain. I live in Woodland Hills, and there were several First Offender programs within a couple of minutes of my house, but after reading the Yelp reviews, I decided to give High Gain a chance, despite the 40 minute drive. I figured if I didn't like it, I'd go to one of the places in Canoga Park. After the first class, it was crystal clear I came to the right place. What sets these folks apart from the other places? It's very simple: THEY CARE. I cannot tell you the horror stories I heard from other folks that had attended other programs around town. During my intake interview with Steve, the first words out of his mouth were "How are you doing with all of this?". I was taken aback. They get it, they've been there, and they care. Been in boring Defensive Driving classes? Don't expect to get that here. Dennis teaches the class and I can honestly say I looked forward to every one of them and ALWAYS got something out of it. You will learn how to leave your shame at the door, learn what got you into this mess, and more importantly, learn tools to keep you from getting into this mess again. You'll have a good laugh every time and more importantly, you will truly get something out of it. Bottom line: there is no better place to go. Unlike other places that want to process people in, and process them out to make a buck, these folks truly care about your well being. You are in good hands with High Gain. read more

Dennis, the teacher, was amazing. Funny, witty, informative, intelligent, and most importantly realistic + understanding. He made a horrible experience a lot easier. Very grateful for him. As for the front office..needs some work with customer service. Patience + kindness goes a long way when dealing with clients paying a large fee to enroll in these classes... read more

Absolutely the only and best option when it comes to dealing with your DUI court ordered classes. They make it as fun as can be and the teacher/mentors are genuine. Dennis is a stand up comedic genius vintage rockstar that keeps it real and Jane is like the mom you never had. S. read more

Your Money and their location is the reason they're still in business. Horrible front office, soulless management, did have one good councillor. DON'T ask for financial evaluation or ask for a low-income rate (which they have to give by law) they will give you the boot so fast... they can get another to take your spot that can pay the full amount. I got the boot from there for financial hardship, their still required to offer the class, its court ordered, however they seem to be able to do as they please and get around that requirement. I've read these other reviews on this place most are made up of course, boggus as their mission statement. Stay Away ! read more

If you are shopping for the right DUI program - high gain project is the right place to be . I was expecting some weird people reading me lectures and making me even more ashamed of myself getting in this whole DUI story . It turned out to be fun and painless . Of course no matter how funny the jokes are , and how charismatic the coach is - it is still the last place where you wanna spend your Monday night , however if you are in that position - you have no choice . The lectures are pretty informative and entertaining . Dennis is a funny guy and the rest of the staff is very helpful and supportive . Thank you for walking me through this BS and now it is up to me to hold myself accountable and never see you under the same circumstances stay safe and don't drive to the drink , everybody read more

Everyone here is pretty nice. The instructor might pick on you here and there so just keep your sense of humor. Everyone goes thru a rough time when they're dealing with the law, drug/alcohol addictions and it's not always fun to deal with the consequences, but the classes are really not that bad. They do get repetitive, but it's a good experience. The location is old and not the best (it can get stinky and hot), but again, it's not that bad. It's a good place to get empathy and talk to people who understand what you're dealing with. In the end, those people are there to help you so appreciate their time. read more

Even though I was pissed about getting my DUI, doing my alcohol education classes here makes the time enjoyable. The staff is friendly and Dennis, the instructor, is hilarious yet informative. Great discussions that make me actually want to participate instead of sitting in the back of my class slumped in my chair. Highly recommended!!! read more

If you find yourself in a DUI situation on the west side, do 2 things: 1) enroll yourself at High again, and 2) honestly look inward and re-evaluate your relationship with alcohol Regarding #1, you will not be disappointed. Each staff member is highly knowledgeable and extremely caring. I likely would not have made it through another program successfully, due to the problems I was having, but they kept me on track with personal attention and care. read more

I lucked out in coming here. I had done no prior research and assumed that every DUI class (or, alternatively called "Camp DUI" by Dennis) was the same. I learned from the 'vets' of other places that other programs can be fairly onerous and entirely boring. Everyone that works here is incredibly kind and helpful. They are flexible and work with your schedule. The way this place is structured is not in such a way that forces you to "admit" alcoholism, or any other problem, but give an honest reflection on your relationship to drugs and alcohol. It is by no means a condescending dynamic, and no assumptions are made as to your being or not being alcoholic. Best of luck ! read more

The first word that comes to mind about this organization is the word "SUPERB". Everyone is immensely helpful and no one is judgmental. The atmosphere is warmly friendly while at the same time exuding a very healthy helpful "no nonsense" approach. Once I had finished my course, I returned weekly of my own volition. In essence, I have not missed one of my Saturday morning classes in six months - I fully intend to continue indefinitely. It has become an important part of my lifestyle. Although the whole organization is first class, the one stand out that keeps me returning week after week is the Instructor, Dennis. He truly makes me think. He makes me examine the ways and means of my choices. He educates me to processes occurring to which formerly I had been blind - either by default or choice. He offers me new directions. He solidly addresses the nuts and bolts of DUIs as well - a knowledge that I was naively and sorely missing. In short, I cannot speak highly enough of this clever impish solid professor whose knowledge and compassion seem boundless. (He is an excitingly artistic creative drummer as well!!! ;-)) Choosing this admirable organization will never leave you with regrets, impatience or doubts. Do it! read more

Can't say enough good things about the classes Dennis runs, and how he turns you quickly away from the shame of a DUI and helps move you forward in a positive way. Never thought I would say this about DUI school, but it was a fun process while making serious points. Onward! read more

Ok so as far as DUI classes go, I think this one is pretty good. It's in a super convenient right off the metro line at Santa Monica Pier exist (last one)! The guy who teaches the class is this witty washed up hippy with a good sense of humor, he's extremely informative, and the time doesn't go by too slow. I'd pick this one! Good luck and sorry you're having to got thru this!!! read more

This place is wonderful, they actually care about you. They don't shove program down your throat, they treat drinking and driving as the problem and focus on treating that problem. Come here with an open mind, no need to be defensive, and you will actually learn a lot about yourself and even ENJOY your time here. Thank you high gain! read more

Completely rude and unprofessional - stay away! Hung up on me for simply inquiring about a program. I'd avoid at all costs, complete asshole with zero sympathy. read more

This is a good program with great counselors. They are friendly considerate. I was happy I enrolled in this program

when i started calling around for places to do my "classes" this was the only place that would see me the following day. Every where else had a 1-2 week waiting period for an appointment to sign up. They have mostly afternoon-evening classes, with 1 Thursday AM and 1 Saturday AM class. this was the only place i found that let you do 2 classes per week which meant doing 12hrs would take only 6 weeks. the classes were lead by a guy named dennis, he is nice, funny, and made the class informative and entertaining. Not the biggest fan of the office staff. read more

unlucky me ended up with a DUI but luckily I ended up at this High Gain in Santa Monica for my 10 week mandatory course: AB-541. I called around to other locations but it was Steve, that lured me to this location. He was highly articulate, kind and patiently worked with me to get me enrolled, despite my bad attitude and denial. Once I started the classes, I went in with a grudge and walked out of the first class completely satisfied. It wasn't 1/2 as horrible as anticipated. The instructor Dennis is a cool cat who brings knowledge, experience and humor to class as an addict/alcoholic himself. He makes everyone feel equal as if we're all in the same boat. Doesn't matter if you blew a .08 or .90 BAC, either way, you're in this class. The upside is, you'll learn shit you never new and you won't feel like such a loser. The classroom is spacious with bright windows that open and a/c. There's a 20min break and plenty of close-by fast food, good food, jamba juice, coffee,... After this class is an AA meeting for convenience of racking up those required hours. The teacher of this AA mtg is Wayne and he's soulful, compassionate, wise. Yes, this High Gain location turned my frown upside down. read more

This is the best place to go if you have a DUI. All the staff really do care. The location is great, right next to the 3rd Street Promenade. If you just got a DUI and you haven't been sentenced by a judge yet but want to get started call these people! read more

Very pleased with this program! The instructor is Dennis, a great guy with an awesome sense of humor (you will laugh during each class) and a passion and talent for what he does. The classes offer a solid set of skills you can use to avoid another dui. I met some really cool people in the program. It was a very diverse group of people with a common denominator, drinking and driving. Also, I have Borderline Personality Disorder and PTSD. That was addressed in my private meetings with staff and during group meetings. I found myself in an incredibly supportive environment. They were truly invested in me getting better and offered solid advice and support. I received genuine, heartfelt concern for my well-being.., at a DUI school! 5+ Stars! read more

unbelievably helpful! Would highly recommend ADC many times over!

I can not say enough about every person involved with this program. Everyone is genuine, caring, loving, supportive, and truly here for the best interest of their clients.They value honesty and are always willing to help out their clients in any situation which may arise in preventing one from making a scheduled class. High Gain Project has a very clean, well set up facility. Parking is right next door, 90 minutes free! It is adjacent to the third street promenade and just a fantastic program in all. I have completed an 18 month course with them, and I will still continue to go back in to socialize, that is how caring and open everyone involved is. I can't thank the employees of High Gain Santa Monica enough.. As they helped me to transform my life. There is no other program to compare, and I have done different programs as I have 3 D.U.I. offenses. THANK YOU HIGH GAIN SANTA MONICA. I LOVE YOU ALL. read more