I've had them for years and they always provided excellent service. If you follow their policies,…read moreyou will get good serive.

If I could give 0 stars I would!!! I've been a customer for our auto ins for years, I had left them…read morein the early 2000's and came back in 2022, they are a bit pricey but I was ok with that since they offer the higher limits. Whelp the most awful Thing happened 12/17/25, I was in a horrible accident & my truck was totaled! I gave Wawanesa grace since it was coming up on the Christmas holiday but once 2 weeks passed and no response from adjusters I started to worry as the rental coverage is only for 30 days & I had no vehicle that was being repaired! Well my Worst nightmare came true! The total loss adjuster assigned to us was dragging her feet, never contacted my finance company even though she lied to me on several occasions that she had!! I she had told me over the phone on a Thursday that I would have a check the following Monday & that day came & was gone & it took another 10 days to actually get our funds due us to go replace my vehicle! I would call my finance company daily to see if they've given the payoff to my Ins company & for 2 weeks was told they have not been contacted!! Of course my rental ran out, Wawanesa refused to extend even though THEIR incompetent adjuster didn't follow thru & I literally was doing all the leg work to get my payout to purchase a new vehicle! I ended up paying out of pocket a total of 10 days at $50 a day, thank goodness the rental provider extended the rate to me or I'd be out more money due to Wawanesa's failure to do their job! As of today our loan check to our finance company has still not been recd, it's been since 01/24. So not only did Wawanesa force me to incur over $500 in charges for a rental, my credit is also taking a hit !! I am so disappointed & have left msg for managers with no return call or explanation! I am shocked at Wawanesa & so upset that we pay our ins policy, mind you it's not cheap in CA & with the way things are in the world with ins right now & then to be treated with such arrogance as if we are asking for a favor!! If I could take my business elsewhere right now I would but again the state of our ins premiums in CA it's not easy to move to another ins provider with the same coverages. I feel stuck & not happy at all! I would never recommend Wawanesa ever again!! Wawanesa do better, train your total loss adjusters to have better customer service skills & to return calls to customers & to do THEIR jobs!!! I don't know how many days I spent on the phone leaving msgs, calling my finance company, calling the adjuster back to be lied to & in the end what I was trying to prevent, happened!! Do not go with Wawanesa!! Btw I was not at fault & had major neck, back & arm Injuries all the while dealing with MD appts, therapy, PTSD from The accident & hiring an attorney due to the other party (at fault) not having enough coverage to pay off my vehicle & then I had to deal with the stress Wawanesa caused me. I was literally in tears daily trying to contact anyone at Wawanesa to help us!! I am thankful to be alive, but not thankful for the stress caused by my own insurance!! Go elsewhere!! Not worth the headache they cause their own insured!

I was with this insurance company for years, they managed all of our extensive insurance needs…read more Until a couple of years ago, in my opinion, they just stopped caring about my business, they wouldn't help me renew my policies, and became very rude and unprofessional. As we began moving our policies elsewhere we found several errors including being under-insured, improperly covered and in my opinion general incompetence by their agents. We have finally moved our nearly two dozen business, personal and auto policies to other companies that actually want our business and can properly manage our needs.

Ron Villarin is hands down the best Insurance broker I have ever worked with. His knowledge,…read morecaring attitude and attention to detail is incomparable to any other! I will always refer people to him, and I think he is a great asset to Teague Insurance Agency. Harper Steele

Thank you so much to Jose quevedo !!! I moved over to…read morefreeway insurance after using another company for a previous car and could not recommend Jose more strongly , he's honest , hardworking , reliable and the whole way through consistently followed up to make sure my experience was great , Thank you Jose - and please I hope the team at Freeway insurance pass this on?? Thanks!! Rhiyen S

I usually never give a review but I have to make sure this place gets one because they are so…read moreamazing. I came in from another insurance to look for a Quote and I was paying so much money at my other insurance, not just that they are open early and ready to help with all my questions. No other insurance had explained coverages to me like Freeway Insurance Agent. The Manager Yasmeen is so welcoming definitely don't look elsewhere this is the place to get Insured. Thank you.

Steve has helped me multiple times now & he is great! I can always count on him to help me its…read morefantastic! Hes nice, timely & just easy to reach! Thanks Steve!! 1 (858) 565-6695

Steve is awesome! So helpful and attentive! Highly recommend! He answered any and all questions I…read morehad.

very disrespectful and talked down to me not only that and the girl that works there was just…read moregiving people an attitude and he didn't really explain anything to me when I first applied about the policy I felt really disrespected

The owner has a really bad attitude and is extremely rude. He literally yells at his clients. Their…read moreprices are higher than all other similar businesses in the area. Look elsewhere, there are so many business like this one that are very polite and way cheaper.

Today was one of those days that I could not be happier to have had AAA. One of our cars went down…read morefor some unknown reason and would not start up. It was stuck in my driveway, thankfully as we had driven it an hour away the previous day. It is a wonder that we did not get stranded on the other side of town. Thankfully, having AAA made getting our car towed to the shop, such a breeze. The quality of service when we call to get it towed and was top notch as we were handled with promptness and professionalism. Anyone who ever has had to have their car towed, knows that it could cost a pretty penny for just one towing. Cover yourself with AAA. It is well worth the value and will save you in the long run. It covers towing, gas refill, flat tire repair and also beneficial discounts when traveling. This is easily a win-win situation hands down a must have. As a mom traveling with my children a lot, I could never see myself not having AAA. You're welcome. Thank me later.

I'm here for my yearly registration renewal. Can't believe for the state of California I have to…read morepay $465 per year for my truck which is 2004 but I love having AAA and I've been a member for 40 years.

BE AWARE!!!! She is known to help elders with insurance policies but be aware as she and her staff…read moremisinformed clients. She takes advantage of elders that is unfamiliar with the English language so that she can sell/change to new policies with higher quotes stating that the current policy is non renewable due to age of driver.

I've been with Theresa for a couple of years now, she has been great with us! (: . I love that I am…read moreable to call her cell for any questions/concerns. Bonus that there is also an online portal with her.

Aaron and his team provided awesome and attentive service. Knowing there is a live team here in…read morecentral San Diego that I can go to if any question or concern, gives me peace of mind with all of my insurance needs. Plus, I was able to save on my auto and home insurance!

My most recent experience with insurance quote from Yolanda was horrible. She was pretty…read morecondescending and made me feel as if Geico didn't even want my business. Had Geico for awhile. They have been getting worse and worse over the years so I moved my 7 cars and 3 houses from insuring with them to USAA. I had just about maxed out all the coverage on my vehicles and was giving Geico over $10,000 a year. I won't be referring them to anybody until things change with the company and they start helping out military members like myself again. TOO EXPENSIVE, BAD CUSTOMER SERVICE!

Wow, What an amazing experience, I never though getting insurance could be so easy…read more Karman ( the manager) was a true pleasure she has a way of assessing your needs and putting you in exactly the right product for you. She also has a way of explaining things so even I could understand them. It is funny I drive by this little building every day on my way to school and never notice it till a friend told me about it and now I will never go any where else ....... She is that good ......

Great customer services I got really good help, found the right insurance great place I recommend…read moreanyone who needs good insurance affordable insurance come to this place

Nice & Professional people , Phyllis & Yvette will do all they can to help you get the best rates &…read morecoverage . I would recommend this agency for sure . If you do ridesharing they are your solution

Yvette has been taking care of my auto/renters insurance for many years. She always goes above and…read morebeyond to take care of insurance needs. She is very professional and knowledgeable. I highly recommend her!!