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    Free People

    4.4 (7 reviews)
    Closed 11:00 am - 7:00 pm
    Updated 3 months ago

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    Dana Point Nursery

    Dana Point Nursery

    4.4
    (113 reviews)
    3.2 mi
    $$

    Wow! What an awesome day! I can't just narrow it down to a…read morefew words because everyone there was so kind very helpful. They had a lot of knowledge and it was a beautiful day just to walk around and smell the flowers and look at the different kinds of plants and listen to the bells trimming what a great selection and a beautiful experience. Thank you very much Brooke for a great day and memories for my dad and me. Off to Idaho we go, but as soon as we can come back, you can bet we're gonna stop by again. Have a beautiful and blessed day and thanks again

    I am a long time resident of Dana Point and love to support local, family run businesses…read more Unfortunately, my experience with Dana Point Nursery has been consistently disappointing, and almost entirely due to customer service. Over the years, I have found the owner, Brooke, to respond to most requests with some variation of "no." Do you carry a particular item? No. Can you order something specific? No. Can I exchange something? No. Can I return an item I purchased just a few hours earlier? No. The most recent example was a simple request for a 10-gallon plastic pot. Last week, I was told they were out of stock and to come back after Friday. When I returned this weekend, they still didn't have one. While walking through the nursery, I noticed a used 10-gallon pot and asked whether I could buy it. The answer was no, and I was told to come back next week. The problem wasn't that they were out of stock. Businesses run out of products all the time. The problem was the complete lack of initiative to help solve the customer's problem. A simple offer to order one when I first visited, or even an attempt to suggest an alternative, would have turned a frustrating experience into a positive one. Instead, I went to Armstrong and bought what I needed there. What makes this particularly disappointing is that Dana Point Nursery depends on the support of the local community. Most people want to support independent businesses, but customer loyalty is earned through helpfulness and service. Unfortunately, after several experiences like this, I have decided to take my business elsewhere.

    Photos
    Aug 18, 2022
    Aug 18, 2022
    Plant
    Plant
    This is the start of a beautiful swallowtail butterfly that is munching away on the fresh parsley I planted.

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    This is the start of a beautiful swallowtail butterfly that is munching away on the fresh parsley I planted.

    Free People - womenscloth - Updated July 2026

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