Yooo! First time here and what a great time! My man Courtney, took care of me, 5 star dine. He was helpful and kind, a burrito Connoisseur. Burrito was packed so full, I ate, now I'm A master chewer. Thanks so much bro. I'll be back soon. Burritos so big, you could ride them to the moon! read more

Do not buy from here, chipotle is a much better option. I bought a burrito and a bowl. The tortilla for the burrito was pretty much raw and the bowl went bad the next day even after putting it in the fridge overnight, it is likely not freshly prepared. Never again! read more

Every time I put a mobile order in it's never ready when I arrive they barely start making it when I get here and the reason I do a mobile order is because my lunch time is limited. This isn't the first or second time this has happened by the way and I hate writing bad reviews but this is getting ridiculous read more

Love Freebirds and they didn't disappoint. While they weren't busy, no one in line and just one table seated, I did have to wait about five to be greeted and place my order. Other than that, great experience. Consistent in food and taste which is why I love them. Plus the option of non-cilantro rice. hahahaha read more

This place is so insanely mid. I'd say about 75% of my burrito was rice. The flavor itself tasted almost identical to Taco Bell. If I wanted a shitty burrito, I wouldn't have paid $14 for one.... and with less flavor. This place has gone downhill. I remember actually enjoying the burritos from this place. Don't go to this place if you want to enjoy your meal. read more

No chicken, at all. No white meat, no dark meat. Sour attitude. Dead vibe. Downright bad! read more

We went here last night because we were bored and didn't have anything in the house to eat. We were also lazy and didn't want to make anything. My husband had a coupon that he could use where he got a buy one get one free deal. To be honest, I am normally a chipotle kind of girl, however, I was surprised to see all the options that Freebirds had. I really liked the vegan chorizo and I like that Freebirds had a large variety of sauces to choose from. Other places like chipotle do not have as much of a variety when it comes to sauces. I was not able to really take in the ambience of the restaurant because we just did takeout. However, everyone at the restaurant was really nice. I would definitely go here again. It has a lot of options for people with different dietary restrictions and needs and it's an overall healthy meal. Also, if you get the bowl, it lasts for more than one meal. At least it did for me because the bowls are pretty big. read more

This STEAK burrito was dry, full of rice and black beans. This is the worst tex- med food i have every had. The queso was cold and clumpy. Would never have this food again. read more

Freebirds World Burrito - Tex-Mex Near Me - Austin, Texas

I decided to order Freebirds for dinner The burrito was 25$ and I was still hungry after .. I was shocked to see a itty bitty baby burrito ... read more

This message is for Mr. Thomas Lane. GET RID OF THE IDEA TO DO AWAY WITH THE TRAYS FOR DINE IN!!!! I eat in regularly with chips and a dip and a drink. I can't carry all of that without a tray. Everything else is amazing and I will continue to eat here but seriously sir that is an unpractical idea. read more

Great place to eat! Back in 2020 I came in for a burrito and the manager treated me to a special I was sucker punched from behind by some coward with brass knuckles. The staff laughed as the watched my head was hit b4 I could even protect myself. Then some woman is laughing as Im carted away. Too bad for you guys we know where he lives now and we came back that same month. Have a big texas time read more

I worked here as a shift lead, and boy oh boy, I don't recommend eating here. They were recently sold to Sun Holdings Company, and ever since then (and before), their priority is money. They don't care about the food or the customers. It's all about making the food more expensive, and the ingredients cheaper. Trust me, do not go here. read more

Why so expensive? Chipotle is way less expensive and better. Plus the employee made more clanking noise sweeping than I could take. I almost went insane! read more

I had a really good experience here, in large part because the service was so friendly. I was having an off day, and they were so nice and made me feel better. The food, as always, was really good. It is a bit on the pricey side, though. I paid almost $11 for a burrito and drink - with a 30% off coupon! Oof. read more

I know inflation is driving cost up, and I expect that. But for costs to go up and then get a serving this size is frustrating. I got hit with inflation and shrinkflation at the same time. I told the server when she started the order that I was only going to get rice, chicken, and sour cream, but this is still the portion she gave me. Won't be back because I was still hungry after I got done eating this 1/3 of a bowl. read more

Freebirds World Burrito - Cauliflower rice, chicken, sour cream - Tex-Mex Near Me - Austin, Texas

I don't get it. I tried to give them another chance and but yet again they fail. I don't understand inconsistent way they are doing things here but I guess I tried to give the a chance. read more

I discovered Freebirds in the early '90's, years before they came to Austin, and I was hooked. I'm pretty sure they're the only reason I survived college. When they finally opened up in Austin, I was over the moon, and the Hancock restaurant became my favorite. But then they did away with the taxes-included-in-prices bit (thanks, Oklahoma). And they stopped with the punch-cards that could net you a free t-shirt. Prices kept going up, and quality fell behind as they started adding way too many options to the menu and trying to be less weird and more fancy. And finally they did away with my beloved wheat tortilla. It came back briefly, but the reprieve didn't last long, and my burrito's just not the same without it. To completely ruin my life, though, they started forcing guacamole on those of us who don't want meat in our burritos. I was feeling nostalgic and decided I could deal with their inferior tortilla options just this once, and I made the mistake of ordering the same burrito I'd been ordering for 30 years; only this time I didn't want to leave the sofa. To my horror, every inch of my once favorite burrito was contaminated with green mush (aka guacamole). According to the delivery app, menus are provided by the stores, and this menu said nothing about ruining everything with guacamole. Fortunately, the delivery app people have me a full refund, but no amount of therapy is going to wipe the trauma of biting into a mush-filled tortilla. We had some good years, Freebirds, but I'm afraid I'm gonna have to file for divorce. I hardly recognize you anymore, and I just can't handle your betrayal. read more

Thought I'd try Freebirds since I was already in the area, and I was pretty disappointed. First of all, their servers were rude and not helpful. He answered my questions in a condescending tone and did not look like he wanted to be there. He then proceeded drop the fillings of the burrito on their tray (which I don't even know if it's clean), pushed it back onto the tortilla and wrapped it. They also charge an extra $1.50 for a couple pieces of potatoes which didn't even look fresh. On top of that, the cashier treated the customers like children. Probably better to go to other burrito/bowl places in the area since Austin has a lot of good ones. read more

Deserves 0 stars. Now I will have food poisoning. I waited 30 minutes all for the burrito to not be cooked correctly. read more

Freebirds World Burrito - RAW!!!! don't ever eat here. - Tex-Mex Near Me - Austin, Texas

South Lamar location Use to be a fav go to when we were in a hurry. Last night we went service has slumped. The food serving trays were down to the bottom -almost empty and employees were just standing around. The young woman who served us acted like we were imposing on her when we asked to add chips to our order!! The tables were not clean. Idk what's going on here but it's not work, cleaning or good customer service. read more

Came here for the first time with friends and i payed $15 for a bowl, drink and chips. Price didn't really bother me and i know there is inflation and stuff. But the amount of food they put in my bowl was absolutely insane. Should have just gone to chipotle for the same price and they would have filled it up so much more. I don't know if it shows in the picture but the amount of food was ridiculous. read more

Freebirds World Burrito - Tex-Mex Near Me - Austin, Texas

I used to frequent this location back in the early to mid 2000's all the time. I would eat there almost on a weekly basis back then until I moved away. Now I'm back all these years later and thought I would give this location a long awaited visit. I did visit after the lunch rush was over and the ingredients did look like they needed some "freshening up". However the preparation didn't look too much out of the ordinary and the burrito was put together well enough. However, after digging into it I was noticing how flavorless it was and the fact that it was basically room temp. The rice was a starchy flavorless blob, the meat was hardly noticeable and neither the salsa or death sauce were very apparent either. It was definitely not at all as good as I remembered. For $10 you can find a lot better burritos at numerous Food trucks and taco stands around Austin. I'll give them another try during the lunch rush since I'm so nearby, but this visit was a 2 1/2 star experience. read more

Haven't been here for a while so thought I would give it a try again and wow, just bad. Tiny meat portions. Tasteless chicken was dry and had been clearly sitting for hours. Nothing in my bowl Was even warm, much less hot. Rice was crusty and scraped off the bottom of the serving dish. Guac mush poured out of a bag and extra charge. Don't think I'll ever be back after that. read more

Free birds food is always good! No complaints there- but this is more of a customer service/ hygiene complaint Whether you have short hair, long hair, red hair, or blue hair is totally up to you. BUT For those of us with long hair, I think the point of wearing a ponytail when you work in the food industry is so that your hair doesn't hang down over the food. So, when your hair is in a "side pony" inches away dangling above my food you are preparing... cmon now. I'm paying $15.00 for a meal and still tip, so it would just be courteous to not have to worry about hair being in my food. That's all! Hopefully this is an easy to resolve issue with this location. read more

Freebirds is far from what it used to be but I'm okay with where it is now. I know Chipotle has been the biggest challenge for this franchise but I grew up with Freebirds in College Station and it has always been a staple. I'm almost more inclined to order on my phone at this location. The woman I see making ticket orders is far faster than those who make burritos for the line. Always! However, I'm happy to say that Freebirds tastes almost as nostalgic as I remember (except without all of the shiny tin-foil animals/objects strung onto the walls). read more

All I gotta say is the tall (6-foot plus) skinny tattooed guy frickin' rocks! I stopped in here w/ a friend for some din-din, this guy helped build our 3-taco and beef nacho dinner and did a superb job! He added all of our requests in plentiful fashion, didn't skimp on anything, and made it our way right away. No, it's not BK, but you can call him the Tattooed Taco Tex-Mex Artist, or The Macho Nacho Maker. He was funny and accomodating, we definitely had to tip well due to the excellent customer service. I absolutely love their BBQ salsa, I can drink it w/ a straw. Holy cow that Super Monster Burrito ($12.69) is larger than a Great Dane and will last you for days. Freebirds rocks! read more

Freebirds World Burrito - Macho Beef Nachos - Tex-Mex Near Me - Austin, Texas

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Torn. I love freebirds burritos but this specific location have seen little concern of pandemic protocol. On two occasions, first an employee serving food without properly wearing a mask, second visit watching patrons breathing over the food. Pedantic? Possibly. Considering others? Absolutely not. read more

Freebirds World Burrito - Tex-Mex Near Me - Austin, Texas

Ordered at 4 on a Friday afternoon, super friendly and attentive staff. No wait, all ingredients stocked and fresh. Glad I ignored the bad review on maps lol. Ty read more

Travis was super helpful and knowledgeable about everything on the menu and helped me make the perfect bowl. I had only been to Freebirds once a long time ago and him taking my order turned what would have been an okay visit into a great one. Thanks for the great service Travis! read more

Love the food. Wish their website would honor Favorite locations when trying to order a delivery. From an address on East 6th, you get the South Congress location, slightly shorter as the crow flies but a much longer drive then from Hancock, because they don't have to cross the river driving from Hancock. read more

Now they've discontinued the whole wheat tortillas! Everything I used to like about this place, they kill or get rid of, one at a time. read more

Some of the best "made-to-order" burritos in Austin. It's kinda sad it lost its "specialiness" since being took over by a corporation. Half the fun was going to see who was working behind the counter. Anyway, the burritos are awesome and the staff is super-friendly. I love that they have a habanero sauce to add to your order. The serving sizes are always ginormous and very filling. They have added a bunch of new items, including a "meat-free" chirizo option. No other burrito place compares to the variety and taste I get from Freebirds. read more

I got the order delivered but the amount of meat on my burrito was really lacking. Almost none. Most of the other ingredients were lacking as well except refried beans. It was basically a big bean burrito. At the price I paid the meat should be the majority makeup of the burrito read more

Some people love this place but I just don't get it. This was my first time here and everything on the line is so processed it tastes funny. The chicken is pressed and formed breasts which is the lowest quality you can get and the texture is not good. I don't think they make anything in house I think they just heat and warm things up. The cheese comes out of a bag it's just not that good. At least this company should use whole muscle meats instead of the inside of a chicken nugget. Not this franchisees fault but not for me. read more

Freebirds World Burrito - Steak and chicken Bowl Combo - Tex-Mex Near Me - Austin, Texas

Freebirds is a fast food chain that gets 5 stars for their consistency, endless vegan options, and great service at this location! I've been to this location multiple times and they've always given me great proportions, tortillas on the side of my bowl, sauces free of attitude and charge. Their sauces are so vegan friendly! The staff is knowledgeable on what is vegan and what isn't, which was great. My favorite is the vegetarian and tempeh bowl. The vegetarian bowl has guacamole included and the tempeh bowl has tempeh included and guac is extra. Get a side of chips or tortilla to compliment your Freebird bowl! Freebirds is delicious, healthy, and conveniently located next to HEB so you can walk your food baby off. read more

Freebirds World Burrito - Vegan Freebird bowl! So much to add and a lot of their sauces are vegan! - Tex-Mex Near Me - Austin, Texas

Chipotle could never. I got a cayenne tortilla freebird with Spanish rice, refried beans, beef, guac, crunchy tortilla strips and lots of spicy tomatillo sauce. So good! read more

They served me raw chicken!!! That's very dangerous and outrageous!! I ordered a chicken burrito bowl and after eating a few bites, I noticed the chicken was raw! I looked through the rest of my bowl and I noticed more and more pieces of raw chicken! I'm extremely outraged and worried for my health! read more

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I go to this store/doordash about once every two weeks and every time I go in the employees are always so kind and seem like they enjoy working there :) today I ordered on the app and apparently the doordasher who picked it up ate my burrito lmao, but customer service was very helpful and gave me some rewards for the inconvenience even though they were at the airport. My burritos are also very good most of the time, only comment I have is that sometimes when the steak is towards the bottom of the batch it has a bit of a rougher texture and taste but nothing terrible at all. Overall a good store with very good people! read more

Very horrible customer service. At one point there was a young lady talking to me with her back facing me.

It had been a while since I ate here, so we decided to go have some burritos. The burrito was over filled with rice and not not enough protein. The service was good. read more