Bill and Avery came out for a heating appointment in the middle of winter without booties for their…read morefeet and to protect my cream carpet. Cut the screens to all my vents despite me saying that wasn't the issue just to later find the issue and not apologize for the inconvenience and BILL then throw the used booties i handed to him on my floor ! very unprofessional !

These guys are FANTASTIC! My furnace had a cracked heat exchanger so I called few places. All…read morewere a ridiculous cost, except JR Swanson. Their price was 1/2 the price of others. Also, when I spoke to Ryan, he set up the replacement the day after I had him look at the old furnace. No hesitation and amazing quality work. Their installers were friendly, fast and did high quality work. I would recommend them, without exception, to anyone in need of HVAC work/ service.

We have been working with Towlson as our plumbing and HVAC go to since moving to Tonawanda…read more Within the first month of moving in, we experienced a sewer line issue due to the house having been vacant for nearly a year. Towlson responded quickly, and resolved the issue efficiently and affordably saving us a ton of headaches in the process. We have had them run preventative maintenance on the HVAC system a couple of times in the last five years. They've been able to keep our aged AC compressor running efficiently, saving us thousands in repair and replacement costs in the process. When we had a concern about the dehumidifying unit, they came out, made adjustments and corrected a potential issue quickly and cost effectively. Couldn't make a higher recommendation for a company that provides prompt, high quality services and shows they want to work with customers, not just process work and bill jobs. Special kudos to Eric who has responded to a number of our service requests. Great guy - good customer service skills, and very conscientious of the home and property while working.

Called them two different times after hours, very pleased with them. Chris was very professional.read more

I COULD CRY WITH HAPPINESS. These guys are honestly the best people you could have working on your…read morehome. As I sat in a Starbucks parking lot, borderline in tears because nobody was able to come out and look at/fix our wiring issue; I called these guys and I am SO THANKFUL that I did, because they didn't blink twice. They knew how to handle it all and did it sooo quickly. I will now only be using them for these things. Super reliable, fast, and priced right. THANK YOU!!!!

Other than a slight scheduling issue they showed up and completed the job in a couple hours with…read moreminimal disruption to power. Worker was pleasant and knowledgable to the task. Cost was on par with most others but after putting the job out on Yelp this company got back with a quote which was accurate in about 15 minutes. Won't hesitate to use them for other projects.

Needed some oultlets uodated and a new outlet for a light fixture. Quick response and professional…read more Thank you for your work!

Came out quickly and fixed the issue with a faulty receptacle. Much appreciatedread more

We hired Peer Plumbing for a complicated plumbing issue in our home we purchased last year. When we…read moremet with the owner, he was super professional and knowledgeable, and I still stand by that. He suggested some easier and inexpensive fixes for some venting issues in our home. The work was done quickly and without issue. They also replaced a corroded Y joint in our main plumbing stack. It was done quickly, efficiently, and inexpensively. No issues there. Where things went sideways was when we had an issue with our main drain line. We had sewage backing up in our basement and lots of sewer gas, which was concerning. Other plumbers who weren't the owner were sent to our house and snaked the line. They had to come back 4 times because they didnt scope the line first as they should have to identify the true issue. Each time they came back, they also made a huge mess, tracking the sewage through my house. If I only had to deal with this one time because they fixed it the first time, it probably wouldn't have been as annoying, but this combined that they repeatedly had to come back because they didn't take the time to properly identify the issue FIRST and then do what they needed to was upsetting. Furthermore, Amy, the person who handles the phones is extremely unprofessional and really doesnt understand the concept of being in a customer service position. She was audibly annoyed with me when we were waiting to pay our invoice until the issue was fully resolved. She is blunt, rude, and just not what I would expect from a company that is so highly rated. You may be able to have a very good experience with this company, but the inconsistency in service is an issue that the owner should look into to improve his company. I would also make sure you push for more communication about what is being tested and the scope of work completed as they were lacking in this regard as well.

I would give these guys more than 5 stars if I could! I have used them twice in an emergency, one…read morefor a back up in our basement the Sunday after thanksgiving and the other for a clogged drain and stuck tub faucet before an inspection. In both cases, they were able to show up within hours of me calling and they were able to address and fix all issues. Pricing was extremely reasonable as well, I was actually pleasantly surprised when I got the bill in both cases. 10/10 would recommend.

Amazing! Honest, they never try to over quote you. They are very fair priced, and they come right…read moreaway. Not next week, they prioritize YOU. This is the ONLY COMPANY I will use professionally and personally.

Hot water tank replacement. Quick, courteous and friendly response. Special thanks to Bonnie for…read morealways providing excellent support. Service was efficient and effective. Final cost a bit lower than expected! So far, quality of installment is great. No fuss, no muss.

We decided it was finally time for central air and ended up needing to upgrade our 1971 furnace to…read moreaccommodate it. From the very first phone call to set up a consult the office staff was super friendly. Then Rex came out to our house and went over everything with us, he answered every question and concern we had and seemed like he really knew his product and what would fit our needs. The installers were friendly and efficient, it took 2-3 days to complete the job, which included adding another air return and moving heat vent. We've had a few questions since having the job completed and when we call they're always so helpful, including the lady helping me trouble shoot getting the a/c unit turned on for the first time this year since I couldn't remember how to get it out of its winter shut off. I always recommend frontier.

We decided to change our hot water heater from electric to gas. We called Frontier. Because we live…read morein a mobile home they asked us to sent pictures of the old heater and the space that was available. We did this in the morning. They quoted us a price and that afternoon the heater was here. The installer came and installed it. Things went smoothly until we had high winds that night and the pilot light blew out. We relit it and didn't think about, things were good. But wait, then we noticed that the water wasn't hot enough and ran out quickly. They came out again and determined it was a defective valve. With Covid etc, we couldn't get a new valve. Ok, then how about replacing the heater? No, can't get another one! Then Rex showed up! He thought we might have a leak somewhere. He checked every faucet and valve in our house. Then he thought about crawling under the house to see if there was a leak. By now it was dark and cold! Sure enough the leak was under the house! He couldn't fix it that night. But, his crew was here the next morning. Within an hr we were fixed and had hot water again. we can't say enough good things about this family run company! They are TERRIFIC!

Creekside Power literally saved my mother $12,000 today!…read more This is who you need to call for your repair and/or electrical needs!!! I called for service and Shawn came out and fixed my generator in 30 minutes, while he was working I questioned him on my mom's issues because she was advised by several companies that she needed to replace her generator....well Shawn fixed it in 15 minutes! Efficient, timely & friendly - Support small business Could Not Be Happier You will not be disappointed!!!