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    Freeride Bike Repair

    5.0 (1 review)

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    3 years ago

    Helpful 6
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    Bike Town

    Bike Town

    3.3
    (18 reviews)
    $$

    It's been about 2 years since I took my Jameson in for service…read more I wrote their first review. I had such a bad experience this time and I won't be returning. I took my bike in and talked to a lady named Audrey. She wasn't very personable from the beginning. She told me a tune up was $105.00, I had to ask her to repeat that number. Then she told me it would be a week before someone called me to tell me what needed to be done to the bike. I didn't ask but this place has changed hands from the two guys who were the original owners when they were in downtown Rock Hill. Riverwalk is more of an upscale location and they can probably run the business this way. They are overcharging and underserving. What a business model? I was told to take my bike to Dicks Bike Repair in Pineville so I did. Full service tune up for $75.00 and back in two days.

    This store is awful and the employees are rude. The website and voicemail recording hours are…read moremisleading. Even in Yelp the manager said the hours are 10-6pm. They both say they are open on the weekends but in actuality only sales are open on the weekends- they fail to mention no tech including minor adjustments. It would have been nice to get this information before I drove an hour round trip. On top of that, when I pointed this out to the employee he was rude and condescending. He made excuses and then told me good luck when I said I would go to the Trek Store in South CLT instead. They saw be struggling with a young child to get him and the bike back in the car and wouldn't allow either of us to use their restroom even when I purchased a helmet. On the flip side, the Trek Store in South Charlotte tuned my son's bike on the weekend for no cost and offered to load and unload the bike without me asking. And they had clean restrooms. The tech was cheerful and helpful. I would always recommend South Charlotte Trek store over Bike Town.

    Freeride Bike Repair - bike_repair_maintenance - Updated August 2026

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