Roland and the crew are top notch in all categories. Service, bike and merchandise selection,…read moreadvice, you name it. Very well-stocked in brands like Vittoria, Lezyne, Tifosi, Skratch, and Look. Also, a Boyd Wheels dealer. I can't say enough kind words about Charlotte's oldest family owned bike shop.

The people I talked to, both on the phone and in person were courteous, friendly and expert. The…read moreperson I spoke to over the phone knew immediatley what size bike I needed based on my height and checked the manufacurer's site for availability. I decided to visit the shop since I had some questions about the bike. I ordered the bike on Tuesday, it was ready on Friday and I picked it up on Saturday. I especially liked their website where they list all of the bikes available by manufacturer and type (i.e. mountain, road, hybrid, etc.) I was able to pick out the bike I wanted and the price I paid was the MSRP on the website - no markup; and the price included assembly. I also get a free tuneup within 3 months of the purchase. Also, my receipt says that new bikes come with a lifetime adjustment package, which includes adjustments on gears, brakes, wheel alignment, etc. Overall it was a very pleasant experience and I would recommend the shop to anyone looking to buy a new bicycle or have their old one tuned.

The place was actually hard to find despite the super clear google maps directions. I blame the odd…read moresignage (one shirted dummy, seated; words at the top of a window which are largely covered by an awning; text atop that awning with a different name on it!) as I definitely saw and identified the location to the left and the two boutiques to the right as I ride right past this main event. I literally thought this place was a vintage shop based on the branding I could see and the TIKI STATUE in the main window display. The location itself was neat and clean, and totally packed. I was impressed with all of the inventory they had. That said, I didn't know what some of it was and I couldn't tell what a lot of it cost. Clarity of labeling is important to keep things from feeling like clutter and to allow customers to help themselves. Also, I just didn't really feel the love which tells me that at this location customers do have to help themselves. I came by to see what the place was all about and what kind of services were offered but didn't really find that out. Did speak with someone who appeared to be working and it looked like there was a huge shop area in the back but I didn't really get a sense for what was going on, what was available, who would be helping me/my new baby girl (haven't named her, yet), etc. I'll definitely check them out again if/when I've got something specific going on, but this visit felt pretty average. If you're going to help me with my wheels, I want to feel like you love her, too. Even if she's been around the block a time or two!

great guy fixed my bike well.read more

Great store. Everyone is extremely helpful!! Bike…read moretechnicians are fast and very knowledgeable.

Excellent experience at Trek Bike Store! The staff was incredibly friendly, knowledgeable, and…read morepassionate about cycling. They took the time to answer all my questions, helped me find the right bike for my needs, and made sure everything was properly fitted and adjusted before I left. The store was clean, well-organized, and stocked with a great selection of bikes, accessories, and gear. Looking forward to coming back for future rides and maintenance!

This bike store is one of a kind! They are so helpful and go beyond the call of duty to help you…read morefind the bike of your dreams!

Skyler, Tyler, Leo, Kyle....sorry if I left someone out. There are very few businesses with such…read moretop notch employees. Thank you all for your professionalism and skill in stopping what you were doing to fix my bike and getting me back on the greenway. To any one reading this, you cannot find in the Charlotte/Matthews area a better place to service or buy a bike.

Early review but with this start the odds are looking real good. Dropped my older bike off for…read moreupgrades and left w a free 12 pack of twisted tea, a very reasonable estimate and equally reasonable turn around time. I don't get my luck on scoring the beverages but I'm enjoying the buzz after a very bad bike shop experience (name withheld to protect the shameless) "elsewhere" across town. Don't waste your time "elsewhere". Visit Spoke Easy and enjoy the buzz!

Great service and best bicycle mechanics in the city! Always good vibes and dollar bush lights on…read moreThursday kill

The Charlotte Recyclery is really not a safe environment for small children being left alone…read morewithout their guardians present. Bicycles are donated by total stranger's and sometimes we don't know the hidden illegal substances that are left behind. Bicycles they sell staff doesn't check them thoroughly. Hidden drugs are a concern in my mind because I was doing a tear down on my bicycle and I found white powder illegal drugs inside of the handlebars when I was changing my my handlebar grips. The restroom is usually dirty. The sink they constantly wash bicycle grease down it. Customers never know what kind of chemicals are left on the bicycles that are donated those chemicals can be dangerous to touch. Bicycles here can usually be stolen we never know where the bicycles come from. People's personal information such as their names are on a sign up sheet up front for anyone to access. They really don't use a filing cabinet for your names and addresses. The employees are shady around young children and I just don't care to be a part of the environment any longer.

The is a great place where you can find excellent opportunities to purchase gently used bikes that…read morehave been restored with care for a good price. The staff here are friendly and knowledgeable about bikes and have a good variety to fit any type of need. I highly recommend them if you're looking for bikes for any type of situation.

Seriously great! I noticed that the petals weren't working with the wheels on a Sunday afternoon,…read moreand all the other places were closed. I called the bike medics immediately, and they got back to me within an hour. They were patient with my questions and concerns, and they gave me a reasonable quote as well as an explanation of what I could expect. They were able to accommodate my schedule on a Sunday afternoon ( I got lucky on such short notice: if they're busy, they're busy! No big deal) with little hassle. After Andrew was done with my bike, he explained everything that he had done, which included advice for when I should get wheels change, maintenance, all that stuff. I had no idea! My bike rides super smoothly now! I cannot stress enough how Andrew genuinely seems to enjoy his work and that he's great with sharing his wealth of knowledge! I'm going to go to them in the future with all my stuff!

Andrew and his team are bike angels! I purchased my very…read morefirst mountain bike off Let-go and didn't realize all the little issues it had and hardware that was missing. After going to a few bike stores about the problems it had, everywhere wanted to charge me a ton and said they couldn't help me on parts. I felt so down in the dumps about my purchase but he kept my spirits up AND fixed all the little issues it had. He is a wonderful down-to-Earth spirit and I'm so happy to have been able to work with you. Thanks so much y'all

They are so knowledgeable! Always go there for my SuperSix Evo tuneups. Great sales and service…read morestaff. Service always looks busy which is a good sign!!

This review is for the service as I have not purchased a bike from bicycle sport yet…read more So I was out on the trails at airline bike park trying to get a couple of late afternoon runs in before the rain hits this weekend and I popped a flat. With the bike sitting all winter, my sealant had completely dried out, and so I was forced to retreat, back to the house. However, on my way back home, I remembered that my neighborhood bike shop is sometimes open around this time so I decided to test my luck and see if I could stop by for a quick repair. When I pulled up to the store, the parking lot was packed, so I assumed the store was open, but when I walked in with my bike, I realized that they were having a reception for an upcoming, charity bike event, and the store was actually closed. However, there was one gentleman still behind the service counter, working on a bike. So after I explained to him that I simply needed a tire repaired, he decided to help me out. What started as a quick repair on my front tubeless tire ended up being a full refill of sealant in both my front and back tire. He also checked out my gears and brakes and recommended that I bring the bike back in to have the chain and cassette serviced. While I was standing at the counter, waiting for my tires to be completed, another one of the store owners, walked over and invited me into the bike reception and encouraged me to grab a couple of pieces of pizza. I thought this was pretty dope because the bike reception was mostly roadies, and I'm a mountain biker. Typically, the two crowds don't mix, but I appreciate the hospitality. This is my second or third time getting service work done at the store and each time has been a great experience. I would definitely recommend them if you're looking for service with a personal touch!