Disappointed in the service tonight. I went on 11/26/19 around 5:30 and the cashier was rude. I had a free 8 oz, my daughter had a stuff a cup, and my daughter's boyfriend had a stuff a cup as well. I understand that each transaction with a discount must be ran separately and I was fine with that. But I was not okay with her snatching my debit card each transaction. I fill my yogurt cup up a decent amount, but all I get is yogurt, no toppings. The rude cashier proceeds to tell me that I cannot fill my lid with yogurt, that it must be able to stay in my cup. But, if you were to remove my lid, my yogurt does in fact stay on my cup. She claims that it was her manger's policy, but the tone and attitude was unnecessary. I visit Freeze Frame very often (I am obsessed with the orange sherbet) and this was the very first time anyone has informed me of this policy. read more

We had such a great time taking our nephews to this little frozen yogurt shoppe. They have a great variety in the flavors, and they also have sorbets for people who might be allergic to dairy. They have cookies and brownies to put at the bottom of your bowl, waffle cone bowls, and more toppings than you can count. They have heated sauces, to include Nutella! Warm Nutella on cheesecake froyo, to die for. And they also serve espresso and other coffees. The staff are very friendly and help you if you need it. They offer discounts for students and military. They have a big window where you can sit and people watch while you enjoy your yogurt. Definitely worth a stop! read more

I love this place! The goods are great. The staff is amazing. The place is perfectly located. After coming daily for several weeks I have yet to run out of options to select from. The wall art and maps are a blast to look at. They have indoor and outdoor seating. Plus if you come often enough you rack up free stuff!!! read more

I love this place. The vide is amazing and I love that there is the option to buy artwork from local artist. The flavors are amazing and I love the variety of toppings you can choose from. On crowded days it can be hard to find seats but this place is so worth it!! read more

Not a bad place, but not any better than your typical froyo place. Good flavors and toppings, but doesn't stand out.

Simple and easy access to a lot of flavors and toppings. Student and Military discounts (10%). Definitely recommend.

I'm not a big fan of the yogurt here, it had to much of an icey taste.. But it is a great ambiance, outside seating, ect..

Thankfully there are many seats outside to sit. There are many flavors and all so refreshing and tasty. My husband and I also enjoyed how there are many toppings available as well. It's your typical Sweet Frog, Tutti Frutti, fro-yo place but with a hipster-ish twist. The ceiling fan is amazing and fits well with the interior. They have waffle bowls and fresh cookies available to add to your bowl. My husband got the Key Lime Bar, Tahitian Vanilla, Cheesecake; I got the Mountain Blackberry, Coconut, and Espresso. It was refreshing and surprisingly filling! Great dessert after eating lunch in downtown. read more

Near the register, they have a small crock-pot full of gooey Nutella - I'll be back!

In town just for a few days and tried to go here twice each time around 9:15pm. Already locked up and staff cleaning. Hours on yelp should be updated. read more

This is probably my favorite yogurt shoppe in the Columbus downtown area!! Reasonable prices, so I always buy way more than I can eat. That flaw lies completely on me. -AB read more

Took the kids in because Chill wasn't an option that day. The toppings are about the same but the selection was more sorbets and fruity flavors rather than yogurt type things. It was slightly more expensive also but friendly staff and pleasant atmosphere. read more

This is the best place to get frozen yogurt in Columbus. It's in a convenient location, the prices aren't bad, they give a military discount and best of all, the yogurt is delicious. I wouldn't say I'm a fro-yo expert but after trying some from Cherry Berry, I can tell a huge difference in taste. I also love that this is locally owned and therefore the experience is a bit more personal. The atmosphere of the restaurant is awesome. I love the furniture and exposed brick. It's definitely unique. I love that they showcase local artists. The interior is clean and doesn't feel sticky like a lot of ice cream/yogurt places do. I definitely recommend. :) read more

My friend and I stop here each time we have a girls night. The staff is always friendly and the inside of shoppe is really neat. I love the exposed brick. Lots of seating inside and outside. Do yourself a favor and try a slice of cheesecake next time you visit. I like putting oreo pieces and hot fudge on top. You won't be disappointed! read more

So many different flavors and toppings! They even had a dairy free option for those with lactose intolerance. The restaurant and outdoor seating was all clean and well maintained. The sugar free vanilla was delicious! read more

Toppings were along the lines of Chill or any other yogurt shoppe, but what shone here was the service. When we walked in we were greeted by the cashier and asked if we had been there before. When we replied in the negative she explained how everything worked and handed us some sample cups. The yogurt was good; I'm more of a sorbet person and they had a couple of good choices. I got the watermelon/pink lemonade swirl and it was delicious! We will be back! read more

Good yogz. Tried putting Nutella on my yogurt and it was really good. It was my first time having Nutella.

Went for some dessert and this was the nearest place open on Easter. Good place with a lot of choices. It was good but a little expensive. I don't think it differentiates itself from any of the other self serve yogurt places I've been to. It's good but not great. This 3 stars read more

I visited this business yesterday for the first time, and I LOVED the Kiwi Strawberry sorbet, as well as the selection of toppings to compliment it, however.... when I walked in, the manager gave me a look of disgust as if I did not belong there or maybe I was interrupting her in the middle of eating HER frozen yogurt as I walked in while she was adding toppings to it. I spoke, she did not greet me. I finished with my order, placed my cup on the scale and she said nothing! She rang me up, I gave her my card, she handed it back and said nothing... again! She did not give me my receipt, it printed and I had to grab it from the machine myself. She walked off and said nothing else. One of the worst experiences I have EVER encountered at such a nice business establishment. I seriously contemplated not going back at all, and encouraging my co-workers not to return either. I did go back today hoping to speak to someone regarding my horrible experience, and surprisingly today was completely different. There was another lady that assisted me today, she said her name was Monica, and she was the sweetest. Thank you Monica for providing me with a completely different experience today, you ROCK, and so does the froyo! :) read more