A belated Thanks! Early April I was up against time regarding my 1987 Nissan 300 ZX. I had been to four local smog locations recommended through the BRP program for California. All 4 did not want to deal with this generating stress and doubt. Through the BRP program I found F&P COMPLETE Automotive located in Pasadena. And from my initial phone call there was a great relief. Brian Quinn answered professionally, confidently and personally. Along with answering every time I called. What a difference already! I felt confident from the start. I explained my situation and he said he could get it done. Even up against time to get it done. This customer service made / makes all the difference. They went beyond the smog fix to repair other items a 1987 Nissan can produce. Fabulous! Grateful every time I get in the car! Fremont and Perdon along with repairing my smog situation honoring and applying the BRP program provided by the state. Complete professionals led by Brett Quinn. Outstanding experience! Many Thanks! Len Michael 818.367.4320 read more

I've been to many auto repair shops over 25+ years and this is one of the best out there. Talk to Brett and get really amazing service!

I have had the worst experiences in the past year or two. I'm on my 18th move, I brought a car for them to check out to make sure it was in a good condition for me to purchase. I explained that I would be moving into the car. The guy at the counter said it was good and that it was a good purchase. Here we are now, 5 check engine lights, to find out that my piston is misfiring. Had they thoroughly checked the car, I wouldn't have bought this car and now I'm freaking out about a breakdown in the new car that I'll be living in. Thanks a bunch! read more

Purchased 2019 Lexus ! Week later check engine light and brake support malfunction light came on ! I called Steve which all he did was reset ! I told him it will come back on he said it shouldn't if it does he'll help as much as he can ! Well the light came on and is still on ! I text him for advice Steve said to take to dealer ! As a car business you should make your customer happy ! Car should have been taken care of by Steve but he left me hanging ! A VERY UNHAPPY CUSTOMER! I'm very upset , disappointed! Beware when u purchase a vehicle from them ! I should not be in this position read more

Excellent service. Happy to go back. Brett the Service Manager took great care of my truck and had my vehicle returned to me in timely fashion. Thank you Brett and Fremont and Purdon. Best, Brady B read more

This is the one, transparent pricing (displayed to the left when you come in) and Brett is a rock star. Also, if you're a woman who's struggled with finding a trustworthy mechanic this is the one. Thank you for fixing my issues and offering options based on my budget, came back for oil change and when I'm feeling fancy, will check off the other lesser items. Thanks! read more

I took my car to the body shop for a bumper and grill replacement, I received a quote from Mike, the price was okay, I agreed , I also asked for my car to be painted but was advised against it, said it would be about $6,000 I was told that the body shop could touch up the paint, and give it a good buff, I said okay. My problem is that the work was just okay, the body shop did a subpar job leaving knicks throughout the exterior, wax around my headlights. The car was presented to me while in a shaded area, so it appeared to be fine until I put the car in the sun, to take a good look, I was promised the car in two days, they didn't have it ready, called me with excuses that the part wasn't there, when I was told by Mike that he ordered the parts the day after we spoke, and confirmed the appointment. So disappointed with the work read more

My car was rear-ended in December and I went to a couple places before I met with Mike to get a quote. His rates were the most clear & reasonable and he ultimately made a daunting process so much easier with great communication and excellent work. I highly recommend working with Mike and the autobody crew at Fremont & Purdon! read more

I bought a used Camry from the Fremont & Purdon location near LAX just before Christmas, 2025. The owner, Steve, has a repair shop & autobody shop in Pasadena. It was a real good experience. The day before I looked at another Camry he had but didn't like it. But he had just got in this other Camry that had been owned by one of his long time customers. Steve did a fantastic job cleaning it up and it's been a great experience ever since. Steve is a real good guy too. If you're looking for a car, I really recommend contacting Steve and seeing what they have at his LAX location. read more

Wandered in here while cursing DMV for insisting I take a 2 year old BMW in for a smog check because it came from out of state, while also cursing the silly accident that left the bumper a mess... After outrageous estimates from BMW and other places, Steve Jabourian and his colleagues casually mentioned they do body work too. No hard sell. Just amazingly kind, courteous, professional service. They had the car for a few days and even provided a rental car so there was no shlepping to another location or arranging a pick-up from a friend. Easy peezy. 3 days later the car was back, damage repaired perfectly and the embarrassingly filthy car had been cleaned to boot. These guys are awesome, do not go anywhere else. read more

I only let them touch my car! I've been coming to F+P for 3+ years now, and my family has been bringing all of our cars here for 5+ years. Steve, Brett, and Paul are all amazing and they treat their customers like family. They have worked with my insurance for repairs and they always communicate with me. Their pricing is reasonable too! We've purchased 4 used vehicles from F+P and they have all been really solid investments. I told Steve I was looking to purchase a used car and he helped me find exactly what I was looking for. Erick just took over their sales department and he has years of industry experience! I highly recommend! read more

I can't recommend this shop more highly. Fair pricing, quick turnaround, and unsurpassed concern for customer satisfaction. Brett is a customer service rock star! When there was an unexpected problem with my repair, he called to see if I wanted to come to the shop so he could show me in person what was the issue and to discuss options. That's something that's unprecedented in my lengthy auto repair experiences. This will definitely become my go-to shop down the road. read more

In January 2023 I didn't know what I was getting into when I purchased a 1977 Chevy van off eBay. Turns out there's a lot of mechanics unwilling and or unable to work on an old van that needs a lot of love. I had two instances where I had my van in this shop. The first was to get it going which they did, and then once I got things going and could drive it around a bit, I learned that the previous owner took off all the smog stuff and that this stuff was hard to find. After months of searching and talking around I got most of what I needed. Heres where Brett and Sean were amazing. They helped me cross the finish line by recreating the smog system to stock standards. They helped me remove and replace the old exhaust manifolds and stuck in smog things. They were patient with me and were able to get the van to pass smog. What I like about working with this shop is that Brett is nicely communicative and honest. Sean was diligent in getting my smog system rebuilt. When it comes to what I was looking to do with the van, this was a wonderful place to go as they got my van up and running. When I went to smog the van for the state, the smog guy said that the person who reinstalled my smog system did an excellent job!! Thank you guys for working on my van and getting it up and going!!! read more

My husband and I have been taking our cars to Fremont & Purdon for years. Excellent costumer service, quick turnaround, fair pricing. Steve and his crew go above and beyond! read more

I've been going here for my car services since I moved to Pasadena. The body shop and regular car maintenance services have always been great. They price fairly, are kind, and explain things clearly. I appreciate that they go above and beyond; they don't have to, but they do. Every interaction has always been respectful as well. Honestly, I don't go anywhere else because this shop is amazing. They are also certified, which I originally found through the state website, giving me peace of mind each time I have to go in. read more

I am so grateful I was referred by Carmax to take my car here. Jeff and his team took care of my car immediately after bringing it in. At first it was apparent that my battery needed to be changed, but more issues were addressed and they were transparent about everything. Battery acid had leaked onto other parts and I was told I would need a new starter. I was stressing at how much the cost was going to be. But to my surprise, Jeff was able to get everything under warranty too! I am SO grateful for that! I will definitely be taking my car here for any repair and maintenance. Thank you guys! read more

No accountability, Paul (low level tech) is an incompetent employee and Steve is an incompetent businessman if you want mansplaining, getting ripped off, and accusatory insults then go here! Story as follows: No stars if I could, please avoid this place at all costs!! Im an experienced manual driver (over 10 + years) and I never had an issue with mishandling my clutch. I drive manual because the smoothness and the experience of it makes driving much more enjoyable, so I intentionally drive stick shift. So I buy a Honda Fit last year manual, it already had almost 100,000 miles on it and then the clutch blew out. It's never happened to me before and even Brett was like "really? That's impressive" because it's something that normally happens. So I take it in and they es gave me a rather large invoice. I got a better deal from my usual go to mechanic. So as I was getting ready to get it towed out of there Brett convinced me to leave it and fix it cuz they matched the price. So they fixed it and I drove off and it was ok. I did notice the car drove differently and there was some leakage. I took it back and they basically mansplained to me that the AC does that. Mind you, it was so much liquid!! These guys had an excuse for everything!! Nothing is ever their fault. Because they are cheap. Just a few months later I start having trouble with my car again. I have since moved away from Pasadena but I had it tow it to them because of the clutch parts warranty. It was no surprise that they said it's my fault, that either someone was using it as a race car or someone new was learning on it, all this accusatory things from Paul. He even said when I first brought it in that I claimed that I didn't know what a clutch was??? Wtf!!! Of course I know what it is, and why would you bring this up if you want me to get my car fixed there! It pissed me off so much. Without Brett they basically will lose all business. Brett, you deserve better than this!! So they were trying to charge me another grand for the clutch part saying it's a good deal, such BS. Clutches don't go out that quick. Even a below average driver takes years to blow through the clutch. Steve the owner even secretary bet odds about me to me when he said to another colleague: "I bet the way that girl is driving she'll be back in a few months" what kind of professional says that? Much less to the customer?? He told me this out of spite.. I was dreading getting it towed to them because I knew they were gonna screw me over. They can send photos and post photos all they want but all of that is irrelevant because if it was installed incorrectly, of course there will be damages. The damages originated with them. I'm in so much shock with how much attitude I've received from them, they really need to re-train everyone, Steve needs a masterclass on how to talk to customers, I predict this place won't be around for long, I got screwed over once, not gonna let it happen again!! Please please ignore any response back and take your business elsewhere! This is not professionalism. If you do happen to find yourself here, please compare prices because I guarantee you that this place will overcharge you buy a lot!! Head to speedy transmission in Van nuys. Unbeatable prices and the owner Ralph will work with you.!! Update: Steve literally said over the phone that what Paul said was totally inappropriate, trying to blame me and coming up with all the excuses as to why the clutch was burned. Well guess what there is a whole world of wonderful mechanics out there that work nicely with me tell me precisely what's wrong and give me a fair price and they said that they will not use aftermarket parts like YOU GUYS did, so I'm so happy I got my car towed away from you guys. I'm seriously telling the public please do not go here and get a second or third opinion it will save your wallet.!!!!! PS: "look in the mirror"? Are you ten years old. Two other mechanisms have said the parts are crap. So as an experienced lady driver don't ever screw me or another woman AGAIN!!!! Yu don't even have five stars. So sit down read more

I have been on the market looking for a reliable commuter vehicle. And came across a fairly priced deal. The salesman Erick is very professional and very helpful with all of my needs. He wasn't pushy by any means, and very knowledgable. I would recommend this business to anybody, for any car purchasing needs. Great people! read more

This is without a doubt the very best place I have brought any vehicle. I began bringing my Subaru to Steve years ago and he and his crew always took the time to thoroughly check the problem and advise of any possible issues and then explain in great detail while showing you on your car what the issue is. After moving I brought my Subaru to another place and they killed my car. I wish I had made the effort to travel back to Fremont and Purdon. After recently moving back to the area I brought my current vehicle a 2008 4Runner to them about a worrisome clicking noise coming from the wheel well. The new crew Steve has built is outstanding. Brett is an absolute professional and is a pleasure to work with. He is super friendly and embraces the culture of putting the customer first. I cannot recommend this business enough for any car issues! read more

This was my second time there and I am very impressed with how they handled and took care of my car - both times! No wonder they've been in business for as long as they have been. Fantastic customer service, timely and overall just great. Nothing negative to write here. I don't ever write reviews but thought this deserved one. If anyone in the Pasadena area needs a good mechanic go there. Highly recommend it! Thanks Steve and Brett for being awesome at your jobs! Holly I read more

I had a phenomenal experience with Fremont & Purdon and was blown away by their expertise, tenacity and friendly communication throughout. I was in an auto accident in November 2020 and used another repair shop via my insurance for the repairs. When I picked up the car, the car was running so loudly I could barely hear the radio. It also felt different and slightly unsafe when driving. I'm not mechanically minded, and could never put my finger on what exactly in the car felt off, so I took my car to Fremont & Purdon for a second opinion. Right away, Fremont & Purdon discovered that my axle was bowed from the accident, causing an expensive issue with the transmission. F&P took the reigns and worked directly with my insurance to get everything resolved (and paid via insurance). Steve, Erick and the team were always two steps ahead of the process and communicated with me throughout. I am eternally grateful, they saved my Subaru! read more

I have been to Fremont & Purdon four times this year and they have come through for me every time. The first time I came to them was because I ordered tires from Tire Rack and they were the highest rated shop where the tires could be shipped to and installed. They also removed the fog on the headlights of my 2004 CRV and the difference is incredible. Second time was for a regular oil change and check up. Third and fourth times were due to stalling issues because my car is older. Turns out my car needed both O2 sensors replaced within two weeks of each other (just my luck!) and they were able to get everything finished in about 24 hours both times. Easy to deal with and a fair price. Will be back again. read more

Quick background: I first came to Fremont & Purdon (F&P) back in 1996 when I was fresh from college and driving a 1971 Opel. I loved that Opel yet she needed a lot of work and F&P saved me with that Opel. My parents then "upgraded" me to an '81 Thunderbird which - surprise! - had issues, and back I came to F&P. I remember working with Steve - who is still there - and he treated me like a brother, and even let me use a loaner car while mine was being worked on at the time. Super up-front, honest, professional, and friendly are how would describe the team at F&P then and now. The T-Bird died on me and I bought my first ever new car in 1998, and then moved to Northern California. That ended my frequent trips to F&P. I would always refer friends and family to F&P based on how consistent the service was for me, and I stand by this endorsement...these guys are solid! Fast forward to 2015, and my mother needed AC work on her Mazda3. My mom still lives in Pasadena-Altadena, and I immediately thought of F&P. I called and I spoke to Steve. I told Steve I was "that guy" with the Opel and Thunderbird from the 1990s...and he remembered me! During my next trip into town, I brought my mom's Mazda in for AC service and everything worked fine. I told Steve I'd post a positive Yelp review too, so this is LONG overdue. Since then, I've been nudging my mom to go to F&P because I know they would treat her fairly. Mom is older and keeps forgetting. I was just in town to visit my mother and the "check engine" light was on and I wasn't going to rely on my mom's tactics of doing nothing or going to another place for service. I went to F&P, they did a diagnosis, and it was the fuel pump. I was given a sound and thorough explanation on what needed fixing, and I'm grateful that mom's car was fixed. Just like always, the team at F&P was professional and courteous. I was happy to see that things never changed over at Fremont and Purdon. THANK YOU, I will insist that my mother takes her Mazda over to F&P for any future service. read more

Fremont & Purdon Auto Group was referred to me by my roommate, who has been taking many of his cars here for years. He told me that Steve always takes care of him for any of his car issues. I took my Mercedes in after my brakes were FAR overdue. It was Friday mid-day and I was getting ready to go to Coachella for the weekend. I didn't think there was any way I would be able to take my car on the trip. Steve immediately checked out my car without an appointment and he said he could have the pads and rotors replaced that day and would have my car ready for me in a few hours. He even stayed late on a Friday for me to pick up the car when it was finished. Highly recommend this place and Steve won't lead you wrong. Definitely a 5-star rating from me. read more

Fremont & Purdon Automotive Group - Auto Repair Near Me - Pasadena, California

Great service and they are amazing at communicating. For sure recommending this place to everyone. read more

Usually buying a car is a traumatizing experience but not this case. Rubi and Steve was wonderful. Negotiations was quick and painless and the car was beautiful. I definitely recommend buying a car from them. I'm a happy customer. read more

I was dealing with triple a for over a week with a faulty battery that kept dying on me. After dealing with Hassan at Action Towing (absolutely worst experience ever), 3 visits from Action Towing and refusing to replace the faulty battery, I was told I had an electrical leak some where, that a mechanic needed to figure it out. I took my car to F&P, Eric was extremely helpful. I explained what I was told, they kept the car overnight to see what the issue was. The following morning I got a call saying that there was nothing wrong with my car and the battery wasn't fully charged (if at all) when Action Towing replaced it. They charged the battery without incident. I haven't had any issues since and they didn't charge me a dime for their service. Thank God there are still people and business' out there that are looking out for the consumer. read more

It was that time of year for renewing the registration for 2009 Acura. I usually go to another spot but due to time constraints I found this spot. The parking lot is deceiving because there are a lot of cars and the garage is also full of cars being worked on. I walked in and Eric stepped right in to his customer service. He promised it would take about 15 mins and it actually took 10mins. He asked me prior to getting the smog check that if the car had any service lights. This happened many moons ago and the place took my money after stating that my car didn't pass. This place is legit and honest. You could definitely count on them. read more

It is so hard to find honest car mechanics that you can trust. We have bought both of our cars to them & the work was swift, fairly priced, and you feel confident that they are doing there best to give you a honest diagnosis and keep the cost as low as possible. We highly recommend them to anyone looking for excellent service! read more

Fantastic personalized service. My lexus car hood was painted and looks like new! And Nick shined up my headlights. I didn't realize that the dusty yellow film on them was decreasing the clarity of my view. Now they are beautiful, like new, and he added this service at no charge. Nick is very personable. This family business provides excellent service. I am so glad i found them! Theresa read more

I purchased a 2002 Toyota Camry. Erick responded quickly to my inquiries and scheduled an appointment. Erick was friendly and knowledgeable. I noticed that the seat was stuck, and they repaired it at no additional cost. read more

I brought my 86 Mercedes SDL here a few months ago for a fixing and repainting of a badly dented quarter panel. I was concerned it wasn't going to match the rest of my car since the rest of the paint was faded and I voiced that concern, but George not only did great body work that matched the other side perfectly but very artfully chose the color and blended it into the rest of the car balancing not looking out of place and at the same time looking like new. Steve also gave me a very fair price for all of that (and I'd asked around a BUNCH). I highly definitely recommend them for any body work you need. read more

Was able to schedule online for my smog check, and everything went smoothly car was done within the hour. Great communication and very professional. Highly recommend, I've visited the shop before and always had a pleasant experience. read more

Do not bring your car here!! I called and told them my check engine light was on. Jeff told me to bring the car in and they would take a look at it. Dropped the car off around11:30AM, received a call with their diagnosis at around 4PM. After finding out what they discovered, I got another estimate that was HALF the price of what they quoted me. Went in to get my car and they charged me $148!!! They never said a word about charging me for an estimate, never called to check with me first to give me the option to decline. If I had known it would cost $148 just to diagnose my car, I would have never done it. Very very shady business!!! Stay Away!!! read more

I had called these guys to get an oil change and AC recharge and they were able to get me in the very next morning. The employees are very nice and respectful. I didn't feel like they were gonna play me (a young female college student who's not from LA) which is hard to find in a male dominated industry. They explained everything to me in a matter that I can understand and wasn't degrading either. Everything was at a reasonable price just as well:) read more

Absolute gem here. Steve has been operating on my families cars for about 10+ years and he has NEVER failed us. The work they put into the cars here shows that they truly care about our issues and satisfaction. I had someone vandalize my car and immediately took it into the shop. My car looked brand new once it was repaired! I also bring in my project car for its needs to. Nothing but good experiences with Steve and his crew here!! LADIES also this is a GREAT place to come in if you're having trouble finding a reliable and honest mechanic. 10/10 read more

I called the shop before taking my car in and was immediately impressed by the quick response. I took my car and within 20 minutes my tire had been patched. The workers were so nice, friendly, and helpful! I will definitely be returning. It's hard to find good mechanics and fast service so I'm glad to have found this place in my neighborhood! read more

I have CarMax extended care and this was one of the recommended places I bring my car for service when my check engine light came on. I was able to make an online appointment. The staff is friendly and knowledgeable. Their wait area is clean and inviting. I will definitely use their services again in the future! read more

I am having an oil change today. Steve has been taking care of my cars for several years. I recently had some major engine work done and they did a good job. I have also recommended them. They are friendly and respectful and explain everything they are going to do before the work is done. They give 10% discount for AAA members which I use. I'll be back again for my next oil change. read more

Fremont & Purdon Automotive Group - Auto Repair Near Me - Pasadena, California

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Genuinely pleased with the way I was treated as a single lady with a small dog in a bag who knows jack about cars. Their receptionist was incredibly welcoming and kind, the mechanics seemed to know their customers names and individual cars and I only came in for a smog check. Would come back again for more work if needed! read more