Great service. I ran in there with limited time and the sales rep at the counter was really nice…read moreand accommodating. He helped me put the cigars in the box and made it look nice as this is a gift. This is definitely a customer friendly spot.

I really enjoy coming here. The service is usually warm, friendly and non-judgemental. The soda…read moreselection changes quite often and is inexpensive. They have a great variety of kratom-related items and are the most affordable that I have seen in any head shop yet. They sell decent quality charging cables and power supplies that will do nicely for most smartphones and vapes. Lastly I would love to mention that they sell and replace small lithium ion batteries for vehicles. Cheers

Update: confirmed they were Lafufus but good quality! Will hold me over until I get a Labubu :)read more

Really good shop! They have this mango ice cream made with real fruit, and you can actually taste…read morethe freshness in every bite. It's super refreshing, not overly sweet, and has that natural mango flavor that feels authentic. The texture is smooth and creamy. Definitely one of the best fruit ice creams I've tried here. Great service and value for money! Highly recommend -- must try!

The guy behind the counter was kinda rude but you can totally get any flavor VAPES I meam if you…read morehave the stamp card its a go otherwise they might not want to help you- so better bring that card but they got fogers geekvape fums you name it they have it flavors for days!!

Huge selection and good variety but high priced. Service was good as I had questions about pipes.read more

I live 45 minutes away but I usually drop by to get a few sticks whenever I am in town. I purchased…read more3 sticks that was recommended by the store attendant. I'm a seasoned cigar vet that's been smoking for over 20 years and just wanted something new. After paying close to $100, I go home and decide to fire one up. I cut my cigar with a double guillotine and there's this long, fine, orange plastic strand that popped out. As I examined it further, I pulled it out and realized it was plastic deeply embedded in the filler. That strand was connected to another one so I pulled that one out too. I tossed it out of concern for my health and I immediately called the shop. No answer so I left a voice mail explaining what had happened and asked to be called back. That didn't happen. Given I had positive experiences up to this point, I thought I'd give them one more opportunity to address the situation. I called again and got someone on the phone. I explained that I found plastic embedded in one of the cigars I bought there and that I was concerned that maybe they were sold a bad batch from the manufacturer and it could be a health risk to other customers. The gentleman, although professional, did not come across as overly concerned. He just apologized and after I went into my concern about the health risk again, it wasn't until then that he asked me which cigar I bought. We then ended the call with not much else offered than his awareness. I don't expect a shop to throw out a whole box of cigars on account of my word but I do expect them to do something or atleast convey they are taking my concerns seriously. I thought at the very least, he could've offered a store credit, offered to inspect the box himself or something but the response I got was that he was unbothered. Maybe they will take action but the lack of certainty and dismissive tone is why I won't be returning. They give good service and everyone I have encountered in that shop has always been polite and respectful but this has created a trust issue. Getting bad batches is out of the shop's control but how a shop responds is. If you go here, I think you'll be fine but should you notice anything, flag it immediately.

First time after a long day at work. Service was aaah nobody really said do you need help or…read moreanything the gentleman that was there was just smoking his cigar minding his own business didn't know he worked there - didn't really show customer service at all - the place was nice and relaxing but service needs some work I my opinion . Even though I mentioned Thai was my first time been there the guy was there didn't even acknowledge it.

I like this place and very friendly and doesn't burn a hole in my wallet…read more The smoke is top quality and lasts a long time.

Been here a whole two times and both times disappointing…read more Bought a pen, stopped working within a few days. Got a torch and he recommended a butane can to fill it with... he refilled it at the store with a different can, and the can he gave me does not even fit. I'm not coming back to be dissatisfied a third time.

Got a cherry ice nicotine vape pen there, and it was the worst vape I ever tried in my life…read more Tasted like cough syrup, I asked them please return for a different one, and he just said no. Wouldn't go back there again. Not good customer Service in my opinion.

Been going here for a while. Really like how chill the environment is. They also have so many silly…read morepipes lol

As a steady loyal customer, Cameron (hope I spelled that right, sorry in advance) and Sam have…read morebuilt something truly special in Fremont. As someone who deeply values community and personal wellness, I was blown away by the level of compassion and expertise they bring to their tech headshop. They are incredibly knowledgeable and go out of their way to ensure you're getting exactly what you need. They carry a great variety of wellness products, and their pricing on these important items is some of the most competitive I've seen. It is clear that Cameron and Sam are in this to support their customers and uplift the community, rather than just making a quick buck. If you appreciate a fantastic selection, fair prices, and owners who treat you like a neighbor, this is absolutely the place to go.

I go to this place for my vice ("Zyn" pouches) and herbal energy drinks. I used to come here quite…read moreregularly when my wife was using "vape" so I'd come purchase her nicotine solution & paraphernalia for her vape device. On the topic of paraphernalia; rather unfortunately & regrettably I cannot partake in cannabis until I retire from work. (6yrs, 7mos, 14 days - not like I'm counting or anything. LOL) They have any & every kind of vaporizer, bong, pipe, dab, rolling papers, blunt wraps. I mean they have IT ALL. In other words, excellent selection and rather large inventory. The pricing is VERY fair and reasonable, one of the reasons why I've remained a customer for years. Even present-day in our "YUGE" economy that is allegedly so great (it's not) and prices are supposed to be going down (they're not) - High Tech Head Shop keeps prices really reasonable. The customer service - top notch, always has been. It's usually one of two guys, been the same two guys for a number of years. They're both super helpful, really knowledgeable about the various products. I usually chat with the guys when I'm in there, because they're both hella cool & seem very much invested & genuinely interested in seeing to their customers needs/wants. Don't waste your time at ratchet smoke shops. Come to this place for all your vices!!

This is a review of my first experience and purchase from Smoker Broz smoke shop. Just in case…read moreanyone doesn't want to read my entire review to decide if you want to give Smoker Broz your business, I'll start by saying OVERALL, I'd recommend this smoke shop to anyone interested in getting things you might be looking for at a smoke shop POSITIVES- Looks like every other decent smoke shop I've been to. Most importantly they had exactly what I was looking for- Geek Bar (disposable Vapes). They had one of my top 3 favorite flavors so tbh I didn't care to look at the other flavor options or anything else in the store haha. Sometimes GeekBars are hard to find in the bay with the different smoke laws in every city so I was really stoked to see they had plenty in stock. They charged me $40 for one Geek Bar/Vape. That's the most I've paid for a vape but I wasn't surprised. Everything is MORE expensive nowadays. I'm used to paying $35. Nbd. I'm not mad about an extra $5 dollars- as long as they got Geek Bars im a happy customer!!

From the owner: Best deals got everything you need We deliver just call Open Everyday 8am-2am deals for first time…read morecustomers

If I could give Mikes Bong shop #2 zero stars I absolutely would. Today I spent $45 on a torch that…read morelitteraly was broken out of the box. When Inshowed up 5 minutes later to return it? They rurudely declined and told me the employee I bought it off went home for the day and I needed to speak with him. Fast Forward tonight, The Big Arab guy who works in the middle of the night not only doesnt offer me any solution but embarrassingly calls me a liar saying the item wasnt broken. I spend THOUSANDS of dollars at this smoke shop and this place will not see 1 PENNY of business from myself or family ever again. That guy doesnt belong in a customer service position. Ive managed multi million dollar retail venues and that guy wouldnt be caught dead working for me. Do yourself a favor, Mike, you change your image anand rise above the other grimy smoke shops in Oakland and make real money? It starts within. You need all new staff, with a cohesive level of customer service accross the board. Any repretable manager would of gladly exchanged that torch out for one of equal or lesser value, sent the broken one back to the manufacturer and get it sorted out through them. Instead youve lost my business and Im taking how your employee treated me tonight personally by making sure I tell ass many people possible that Mikes Bong shop employess are better extortionists then any sort of professional organization.

They do require a face mask and are asking the customers to enter the store one at a time. They…read morehave been putting a table in front of register so that 6ft is maintained most of the time. They wipe the countertops tables refrigerator and lottery table down throughout the day and have hand sanitizer for the customers to use.

I'm in town for work and needed to stop somewhere, found this shop on maps. Super clean, chill,…read moregreat prices and selection. Highly highly recommend to anyone in the area, best shop in town

The service is lovely. They don't really keep product visible so call first to check stock so you…read moreknow they'll have what you're looking for.