Got a cherry ice nicotine vape pen there, and it was the worst vape I ever tried in my life…read more Tasted like cough syrup, I asked them please return for a different one, and he just said no. Wouldn't go back there again. Not good customer Service in my opinion.

Been going here for a while. Really like how chill the environment is. They also have so many silly…read morepipes lol

Update: confirmed they were Lafufus but good quality! Will hold me over until I get a Labubu :)read more

Really good shop! They have this mango ice cream made with real fruit, and you can actually taste…read morethe freshness in every bite. It's super refreshing, not overly sweet, and has that natural mango flavor that feels authentic. The texture is smooth and creamy. Definitely one of the best fruit ice creams I've tried here. Great service and value for money! Highly recommend -- must try!

I love coming in here and getting a welcoming vibe from the music to the workers in the back. They…read moreare super helpful when I was trying to get new things for my vape - opening items to make sure I got exactly what I'm looking for. They even hook it up if what they have is not up to par and special order from their other locations so they can have what I need on hand for my next visit. They got a great selection of things. The parking is on the side of the building where there's a bunch of other home in the wall shops, so there's plenty of spots available. Their hours of operation work great too because they open earlier than most other smoke shops and close late.

Best smoke shop in town! The customer service is top-tier; the staff is incredibly patient,…read moreknowledgeable, and never tries to upsell you on things you don't need. They genuinely care about finding the right product for your vibe--I'll definitely be back." THEY also have the best prices!! I recommend everyone to come here trust me you won't be disappointed!!! Best customer service and prices!! ​

I really enjoy coming here. The service is usually warm, friendly and non-judgemental. The soda…read moreselection changes quite often and is inexpensive. They have a great variety of kratom-related items and are the most affordable that I have seen in any head shop yet. They sell decent quality charging cables and power supplies that will do nicely for most smartphones and vapes. Lastly I would love to mention that they sell and replace small lithium ion batteries for vehicles. Cheers

They're selling fake geeks bars do not buy here 38 for a fake one that's diabolical. I verified the…read morecode on the geek bar website and the code was already verified that means it's counterfeit PERIOD. Highly recommend not buying here stay safe yall

If I could give Mikes Bong shop #2 zero stars I absolutely would. Today I spent $45 on a torch that…read morelitteraly was broken out of the box. When Inshowed up 5 minutes later to return it? They rurudely declined and told me the employee I bought it off went home for the day and I needed to speak with him. Fast Forward tonight, The Big Arab guy who works in the middle of the night not only doesnt offer me any solution but embarrassingly calls me a liar saying the item wasnt broken. I spend THOUSANDS of dollars at this smoke shop and this place will not see 1 PENNY of business from myself or family ever again. That guy doesnt belong in a customer service position. Ive managed multi million dollar retail venues and that guy wouldnt be caught dead working for me. Do yourself a favor, Mike, you change your image anand rise above the other grimy smoke shops in Oakland and make real money? It starts within. You need all new staff, with a cohesive level of customer service accross the board. Any repretable manager would of gladly exchanged that torch out for one of equal or lesser value, sent the broken one back to the manufacturer and get it sorted out through them. Instead youve lost my business and Im taking how your employee treated me tonight personally by making sure I tell ass many people possible that Mikes Bong shop employess are better extortionists then any sort of professional organization.

They do require a face mask and are asking the customers to enter the store one at a time. They…read morehave been putting a table in front of register so that 6ft is maintained most of the time. They wipe the countertops tables refrigerator and lottery table down throughout the day and have hand sanitizer for the customers to use.

Great store and amazing selections! Highly recommend to check it out. The workers are very…read moreknowledgeable on everything.

The service is lovely. They don't really keep product visible so call first to check stock so you…read moreknow they'll have what you're looking for.

Awesome people, eclectic merchandise, wonderful for browsers , and curiosity seekers. Found Rumph…read moremugs.

Cool shop. Friendly service. Lots of interesting items to browse. I bought a 1950's-era…read moreWestinghouse fan.

Just called to ask if they had an item. A lady picked up gave me the answer with a bit of an…read moreattitude. I plan on going there since I can't find the item elsewhere nearby but didn't appreciate the negativity

Came here to redeem my lottery winning of $11 and a free play. I only got the free play and didn't…read moreget my money. If you come here to redeem make sure the guy gives your money, they're trying to scam people out of their money. They also don't even open the store on time.