Great company, Howard and Nicole are friendly and professional owners.. they gave us a written bid…read morefor a good price, completed a complicated tile repair/install project as agreed and did a great job.. highly recommend them. Pat & Ken Falcone

We experienced minor water damage in our master bath and opted to replace the LVP flooring with…read moretile. Instead of having a restoration company do the repair, we decided to seek out a tiling specialist and stumbled across Harold White here on Yelp. From beginning to end, the process was seamless. Shortly after we contacted them, Nicole White came out and provided us with an estimate that was fair and very competitive. Come install week, Nicole was very communicative and everything went off without a hitch. The team showed up every day on time and there were no surprises. The work is quality and precise, the workspace was left clean, and everything looks fantastic. We are so glad we found Harold White and had them do all the work. We would 100% recommend.

I can't say enough good things about our experience with JM CUSTOM TILE. What a gem!! Jody came…read moreafter a job for an estimate and was able to give me a quote then and there. I received estimates from two other companies that took days to give me final numbers. His was the most reasonable (the price did go up with items not listed on the initial quote, ask for the full price on ditra and baseboards if you do your floors) Jody was very thorough and put so much effort into our floors. He gives you quality work. You really can tell he cares about the job at hand. I will definitely hire him again in the future and would recommend them to everyone.

Jody installed tile for me in 2022. I called him back this year to install some more tile in the…read morebedroom and it seamless where he stopped and started the new tile. His service is very high quality.

Service person listened to my requests and answered my question. Preformed very professionally…read more Explained what work he did and what supplies and parts were used. I feel I got a job well done and cost was reasonable.

Excellent experience thus far for the following reasons:…read more 1. SERVICE 2. DIAGNOSTIC ANALYSIS 3. TRANSPARENCY 4. CLEAR COMMUNICATION 5. REPAIR OPTIONS WITH ELIGIBLE DISCOUNTS 6. PUNCTUALITY 7. THOROUGH EVALUATION We met with the following specialists: SEAN O'HARA (AC repair) - AC stopped emitting cool air. Fixed issue w/ filter repair. ALFRED BIRNHAUPL (AC leak repair) - Fixed pipe leak from AC and completed comprehensive assessment of our dysfunctional zoning system. DOMENICK ALONGE (project manager) - Reviewed findings from Alfred, provided detailed indication of issues and resolution options with several quotes. Here's why our experience has been superior to previous companies: All three specialists were not only punctual, friendly, and courteous, but they took their time to evaluate our issues in CLEAR layman terms corroborated by photos, and showing us exactly where the problems were in person. We previously obtained a quote from a large corporate company and was left feeling dumbfounded and stressed as they described the nature of our problem in engineering, technical jargon that made absolutely no sense, including astronomical quotes without explanation of the work entailed. We continued experiencing intermittent issues with our AC and heater so we called Friends & Family based on their excellent reviews. This time around, with Friends & Family, we left feeling knowledgeable and reassured, with reasonable quotes including various discount eligibility. We didn't feel pressured by them to choose one route vs. the other; rather, gained the information we needed to make an informed decision that would prevent such issues in the future. Overall, their attention to detail, ability to explain the issues and resolution routes in simple, concrete terms, were far superior than the preceding company. They exceeded our expectations and we much appreciated their patience and openness to answering all our questions. I also want to mention that I was gardening when SEAN was fixing our AC. He saw me struggling to dig a hole for my plant and volitionally offered to help me. He took the extra time to dig the hole for me, exemplifying his genuine kindness and generosity! Similarly, my kids were running amuck and screaming and shouting while I attempted to maintain a conversation with ALFRED. He was very understanding and continued to engage in conversation, appearing unbothered by the chaos with a pleasant disposition. Lastly, DOMENICK was appointed on the day of our son's birthday. He related to us interpersonally and even helped assemble my son's new Radio Flyer bike! I told him that Sean also helped me garden and we laughed about how Friends & Family is a "one-stop shop." Given everything I mentioned, we're excited to have our overdue AC/heater system fully repaired by Friends & Family. We can't wait for our longstanding issues to be behind us, and we anticipate leaving an updated review once the work is complete!

What started as a simple vinyl flooring job for my rental, turned into an absolute nightmare once…read morewe discovered rotted sub-flooring, a broken toilet flange, and a whole list of surprises hiding underneath. But JCL Flooring handled every single curveball like true professionals. Their installers were fantastic -- skilled, patient, and completely unfazed by the mess they walked into. They didn't cut corners, they didn't complain, and they made sure everything was repaired the right way before moving forward. The quality of their work shows in every detail.

3.5/5 JCL has been…read moreresponsive UNTIL we started and his crew did some of what we asked for in terms of tile installation in our bathroom. This 4 star review is just for the tile installation as everything else was lowkey a nightmare. We had talked about everything we need done in our restroom and Julio said it's possible. First day, one of his guys shows up and had no idea what we wanted and said some requests were impossible so he went home and more guys came back the next day. There was a huge miscommunication with every person that has shown up to our home, with guys even not coming at all unless I called Julio. We had asked for the tub to get new caulking and silicone and were under the assumption that he would remove the old one, dry it out, reinstall, etc. but he just added a new layer on top. By the 4th day of this I knew no one was coming so I ended up finding other contractors. They also hooked up the pipes in our vanity and the hot and cold water are swapped, and it started leaking. Sadly I feel like I was naïve to think one flooring company can do everything I requested and the work should have been split between other contractors.