Today is Sat and they opened at 12:00, already a line forming outside...I was 5th. They are alway friendly, I placed my order on the kiosk and watch as they make my bubba tea. A yummy treat for the sudden heat! And I can enjoy it chilling at the zen tables or on my way read more

Fresh Rolls - Coconut Strawberry Swirl 椰子莓莓,Iced Matcha Latte 抹茶拿铁,Taro Bubble Milk Tea 芋香奶茶 - Bubble Tea Near Me - Fayetteville, North Carolina

Girl who made it did a really good job and definitely put her elbows into it. I honestly thought it would be busier than it was but we were the only people there. The icecream is pretty cheap too read more

Fresh Rolls - Bubble Tea Near Me - Fayetteville, North Carolina

Fresh Rolls - Disappointing Experience I had a really frustrating experience at Fresh Rolls. I ordered the "Go Bananas" ice cream rolls, and nowhere on the menu did it mention that it would be covered in chocolate--inside and out. I'm allergic to chocolate, so this was a serious issue. After waiting 15 minutes for my order, I received an ice cream that I couldn't even eat. When I pointed this out, all I got was a simple "sorry" with no offer for a refund or a remake. It wasn't until I asked for a refund that they finally agreed, and even then, it took an additional 5 minutes just to get the manager to process it. Between the long wait, the lack of clear menu descriptions, and the poor customer service, this was an extremely disappointing visit. I won't be coming back. If you have food allergies or dietary restrictions, I'd recommend being extra cautious here! read more

Quality ice cream. Small quint place, that does a bit of everything. Their rolled ice cream is pretty good, and they were quick as well. Some of these 1 stars are beyond me. May the Lord bless them read more

Fresh Rolls - Cookie Monster and strawberry delight! - Bubble Tea Near Me - Fayetteville, North Carolina

Ice cream was pretty good. The worker had no energy though, and looks like she doesn't wanna be there. Not anything wrong with it as the food still came out good. When I asked questions she did not answer. (Could possibly be due to language barrier) overall though service was fast and ice cream was tasty. read more

They have really good ice cream rolls places in Raleigh. This is the only one I've seen around here so it's pretty good for what it is. Ice cream was delicious! These are both small sizes as well. Service is a bit slow as the young people working there move a little slowly but that's okay if you're willing to wait a bit. Like 15-20 minutes maybe? We were the second customers in before two larger groups entered and we had to wait a while. Take advantage of the fact that you can see them roll your ice cream for you! I recommend coming here for their ice cream rolls! read more

Fresh Rolls - Gone bananas - Bubble Tea Near Me - Fayetteville, North Carolina

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Such a cute little spot! The ice cream rolls were amazing! Young man working. Friendly. Took about 5 minutes for him to make & it was fun -sitting at the viewing area-watching him make it for us. Cute little date activity. My daughter and I came to have a little sweet treat here. I would love to try their teas also. They had lemonade, smoothies, slushies, milk tea, & fruit tea also. So many options. Very clean inside. Highly recommend read more

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My son and I love to come to this place. What a treat?! Drinks and desserts are on point! The workers are kind, quick and they put care into their creations. Also they have a rewards system. Must try! read more

Fresh Rolls - Menu - Bubble Tea Near Me - Fayetteville, North Carolina

I used to live in North Carolina. I would come here almost everyday. The service, amazing. The place was clean and they let you watch the ice cream rolls be made. I love the boba my all time favorite and I've tried many. read more

The prices for the boba drinks are good and I really enjoy the standard milk tea they have. The shop seems very clean. I haven't tried the ice cream yet but this is my favorite boba spot and I always try to go when I'm on the Ramsey side of town. My only complaint is their customer service does leave a lot to be desired. It feels like they don't want to be there and I get that too because I also work in the service industry but at least fake it till you make it a little, ya know? Maybe get some background music going on inside to liven things up. read more

I have been going here for a while now. The ice cream is so good, and I love their boba and drinks! A year back, the workers were pretty bad. Very slow, bad attitudes. Now they seemed to have hired better people. I'm greeted every time I walk in by the friendly workers. This place is criminally underrated, the raspberry fruit tea is the bomb!!! read more

Hey everyone, they are trying so hard to make this work. The concept is great, and the treats (ice cream and etc) are great, and the young folks working are working so hard... but it also has its hurdles. It takes a while to make your ice cream rolls... so stop complaining that it takes a while. That's part of the idea, is that you watch your ice cream being made instead of just seeing the toppings poured on. Give it a try, watch the process, chill out and enjoy it. read more

I been to this place a few times and it's been good but today I don't know what they got going on. I literally got there at 3:35/6 it was 4:07 and I still haven't got my order those kids in there move SOOOOO SLOWWWWW it was frustrating! And the female in there you can tell she sit behind the counter a lot she had to keep looking at the board for what she was making and ask the other guy. Luckily I love this type of ice cream and it's good otherwise I wouldn't come back based upon how slow they move up in there. read more

The service was poor, we walked in, and we're not welcomed. We stood around until someone came over and asked what we wanted. One of the three of us got their ice cream and finished it before the other two got theirs. Not impressed. Ice cream was decent but I probably won't come back. Wasn't worth the wait. read more

Yummy Bubble Tea and Ice Cream. Service has always been excellent for me. They even keep my order cold while I go to Ross.

Waited 45 minutes for boba. They let me order boba and then told me they have none so I had to get a different type. The drink was too icy and definitely not worth the price. No one seemed motivated to work and the place was extremely dirty. Do not go here. read more

Came in at 7:26 when they close at 8 and watched them refuse service to multiple people because they were done taking orders and closing. Proceeded to ask my group if we were missing anything and if not we need to leave. Very rude and slow workers will not be returning read more

Atmosphere was so bland! When you walk in the people do not greet you. The staff did not communicate at all. They moved like robots. A customer came in behind us and waited 15 mins to order while the staff walked around and ignored him. I gave 2 stars because my kids like the ice cream rolls. Other than that I'll be finding another place to go to . read more

Fresh Rolls - Mint chocolate chip cookie roll ice cream - Bubble Tea Near Me - Fayetteville, North Carolina

They take really long to complete simple orders even when there are no customers there. It will take over 30 minutes just for a drink. And the restaurant is dirty also. read more

If you are on the north side of Fayetteville (or anywhere in Fay for that matter) and in the mood for a sweet treat like rolled ice cream or boba tea, please try this place! Delicious, prices are comparable to other establishments like this, and lots of options. read more

Fresh Rolls - Cookie Monster - Bubble Tea Near Me - Fayetteville, North Carolina

Horrible service, dont talk or greet you when you walk in. Waited 10 mins to be asked at the cash register: "what do you want," when I asked for boba they told me they didnt have any. I mindlessly waited for something they did not have and wasted my time. Had it been told to me as soon as I walked in, there wouldnt have been an issue. read more

Customer experience was lack luster. The energy of the place seemed very sterile and uninspired. I was able to look past the mediocre customer service because the variety was expansive and the place looked well maintained. I received my milk tea and the boba quality was the worst I've experienced. Some were stale and a horrible mouth feel, the drink itself was entirely too sweet (given I did not adjust the sweetness level as it was my first time there and figured their normal way would suffice... it did not). I had a few sips and the rest was trashed smh! For the price you pay here, make the extra effort to drive a bit further for boba tea worth the expense and have a much more enjoyable experience. read more