The arrangement was absolutely beautiful! I see other comments about shipping, but mine got there in around a week so they must have fixed it! The selections were all different and beautiful and my mom truly enjoyed the Mother's Day arrangement I got her! Great value for what I paid!! Thank you Peter for reaching out to me to make sure everything went well and giving me some back story about how the business came to fruition!! Sincerely, Christina Russell read more

I just received my second order and could not have been more satisfied with the product, customer service and delivery time. Ordered both from the pet collection and flower bouquets. They are beautiful. I can't wait to see the reactions from my family, especially the pet ones. read more

While the product is creative and beautiful, shipping is extremely slow and costs more than the actual cards. If you plan to send a get well card, they'll recover before they receive the card. read more

Their shipping times are unnecessarily long and your card will probanly not be delivered on time. There is no reason that I can see why it takes so long and they have no excuse. Don't recommend. read more

I bought the Christmas tree to either be a hostess gift and a table decoration or to keep in the hotel room to make it more festive for us. The hostess already had a centerpiece but the four of us sat together putting together the the Christmas tree and it was absolutely charming both to do it and to see it done. My post office managed to bend the exterior package but it didn't damage anything on the interior since it was in two sturdy envelopes. I bought the flower bouquets for my mother and sister before but this was the first time I actually got to enjoy one myself. I disaasembled it and saved for next year. It packs into a suitcase so easily. read more

FreshCut Paper - Xmas tree dramatically backlit - Cards & Stationery Near Me - Concord, Massachusetts

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Overpriced and very small for the mini's. I ordered the kittie christmas tree (mini) and my aunt could hardly see it or the kitties because it was so small. Won't be buying anything else. read more

12/02/2025 I have been ordering beautiful cut out Paper Flowers for years from this company. The people that receive these cards are so amazed by their uniqueness and beauty. They will last forever, just stand them up and wait for your family and friends to be amazed. I just ordered 10 to be sent out for Christmas. I made an error and Claudia, one of the call center employees, helped me to clear up my mess. She went on her computer, found my basket with the 10 items and we went through them and their mailing addresses one by one. She worked very diligently, and intently to ensure each card was with the proper salutation card. She is very patient, knowledgeable, and friendly. She was very apathetic during our 30 minute conversation. What a wonderful representative for this company. Try them, I promise you, you will not be disappointed and the person you send to, will be overjoyed. read more

BUYER BEWARE! MY STORY IS IN THE MESSAGE THAT i SENT THEM, HERE IS A COPY OF MY WORDS! I am writing to formally express my dissatisfaction with your business and to file a complaint with the Better Business Bureau regarding my recent order. I purchased an elaborate Easter arrangement to serve as a centerpiece for my mother-in-law's dining table. I was expecting the centerpiece, but it hasn't arrived yet, and I have just been informed it will not be delivered today. As a result, it will be absent from the dinner table tomorrow, disappointing my family's holiday celebration. This situation has caused considerable frustration, and I feel compelled to take further action. You advertise Easter products for the upcoming Easter holiday, but the original arrival time changed from yesterday (04.03.2026) to 04.06.2026. I plan to submit an official complaint and will also write a negative review detailing my experience to inform potential customers. Additionally, I intend to share this incident on social media platforms to raise awareness. Teresa Hetland read more

FreshCut Paper is an online brand that sells paper floral arrangement cards. They have both every day and holiday themed bouquets. I love this company! I have been sending these cards out as gifts for birthdays and holidays and everyone I've given them to is always so happy and impressed. I have called them on the phone and the customer service is amazing as well. They were so nice and helpful when I accidentally put the wrong address on a card. They corrected it right away and sent me an email confirmation. I always utilize the option to have the company send the card to the recipient. You can also send the cards to yourself to mail out but I'd rather they do it for me. I also like that they have a feature to choose a later date to mail out the card. Very helpful for me to be able to plan ahead. In my experience, delivery has been very fast. The one critique I do have is that they give you a discount on buying multiple cards only if they are mailed to one address. I hope they change that as it would be nice to get a discount when sending to multiple recipients. Overall, this is a great product and wonderful company that's brought so much cheer to my loved ones. Highly suggest! read more

I thought this would be a fun new thing to send my Mom for Mother's Day. I placed the order on May 3rd. At that time (and still) their website said orders placed by May 5th WOULD arrive in time for Mother's Day. It is now 6 days later and according to the tracking info, my order has not even shipped yet, so it is likely not going to make it anywhere close to the promised delivery date. When I called to ask about this I got a recording saying I should e-mail if it's "urgent." When I emailed I got a terribly unhelpful response that I soon realized was generated by AI. I'll be requesting a refund and would suggest others don't engage with this company. Horrible customer service and they're farming out "solutions" to AI bots that don't work. read more

STAY AWAY FROM THIS COMPANY! DONT WASTE YOUR TIME OR MONEY!!!! I would give negative stars if I could. I ordered on 5/4 (my birthday) after seeing the website said shipping deadline was 5/5. Also, their website faqs say orders ship in one day. I will include a picture showing this. I got an order confirmation 3 days later which is two days after advertised shipping time. Still never got a shipping confirmation but held out hope. My mistake On 5/9 morning I contacted them to cancel said order which had not yet shipped and I confirmed this first by tracking which only stated label created. Then I contacted the post office itself and confirmed that they were not yet in possession of the item. I requested that the order be canceled since I have no use for it after Sunday and they had falsely advertised the shipping deadline or I never would have ordered. They care so little about customers that they don't even respond and instead send a useless AI response. I then got a response from a Carol who was probably just another bot. She offered to refund the shipping fee. How is that an adequate solution. Just cancel the order as requested ‍. She tried to lie about it being shipped blaming the post office. I responded to that email calling her out on her lies. I have not received a response. They falsely advertised, they lied about the shipment, and simply assumed I'd be foolish enough to not do research before contacting them. All this while using a common trick among businesses with terrible customer service which is to create a shipping label and leave it at that. Creating a label doesn't constitute an actual shipment I am including pictures of their own policy they don't honor and my communication with them. Notice the AI response instead of actual help. They claimed to be unable to cancel because it had been shipped which I proved to be a lie and I filed a complaint with the better business bureau and the attorney general and will refuse delivery. They suddenly shipped it last night after I called them out on their lies. It will be promptly returned and if they even attempt to not refund it or withhold the shipping fee. They will be in big trouble since the sale was based on fraud! They are scam artists!!! Stay away!!!!! read more

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The idea is nice. Colorful well thought out design. Please consider .marking outside of envelope, "DO NOT BEND OR FOLD". Post office destroyed mine by jamming into my post office box. read more

What a joke. My first (and only order), enticed me with one free card. Then, to find out they sent the unused card to the recipient of the initial card?? WHAT?? And I was told this was by design and I was to click somewhere that the free card to be sent to me. What a bumbling idiot company!! read more

Ordered with plenty of time to arrive and paid a fortune for expedited shipping. Checked DHL three weeks later - they created the tracking number but it appears nothing was actually sent. This is either an outright scam or....nah, let's just call it what it is...a scam. Learn from my mistake and save your money! read more

love the cards! delivery and customer service are top notch. my mom loved her cards, can't wait to order more, what a unique gift

I bought a card for my mother-in-law for Mother's Day. She received it yesterday and loves it. It's huge and beautiful. I'm happy with the purchase. read more

Typical Facebook ad - borderline scam. The paper flower arrangements are expensive (and don't include shipping cost) but they looked nice in the ad and delivery in time for Mother's Day was promised as long as the order was placed by May 5th 2025. I placed my order on May 3rd - two days before their Mother's Day delivery cut off. They didn't even ship it until May 7th and of course it won't be delivered until Monday May 12th. For the cost of the shipping charge they could have sent it via USPS Priority Mail and it would have arrived as promised but they didn't. This was the final straw for me purchasing ANYTHING from a Facebook ad and I certainly won't be ordering from this particular company again. read more

Although I love their products my recent purchase left me feeling upset. I ordered for my son & DIL's anniversary, to be sent to them. They mailed the card to me. Now I either have to pay shipping again or try to deliver myself. I wasn't happy. read more

Card was not pictured with common objects to show scale, and the card I got was TINY -- not suitable for my purpose, but I had to use it anyway, because I had no time to order an alternative. Embarrassing! Besides that, the opening mechanism doesn't work flawlessly. Not suitable to send to an elderly person. Expensive garbage! My fault for ordering from misleading website without reading the bad reviews on Yelp! read more

FreshCut Paper - Card with dollar bill for size comparison. - Cards & Stationery Near Me - Concord, Massachusetts

I ordered these after seeing an ad however once the product arrived they were very disappointing. They looked much better in the ad. The company offers a 7 day return policy from delivery. I did contact the company and when no response was given I returned it in the original mailer sent to me. The refund was not in full as they previously stated. Be aware even if buyers pay postage the company will not refund the purchase price. Will Not Order again and Can Not Recommend this Company based on this Incident. read more

Today is Mother's Day. I ordered ahead of time in APRIL! To make CERTAIN that it would get there by today. NO. It is not. I checked on the package as well--label created, waiting for reception. There is no excuse for this. read more

this is not a good company to choose for timely delivery They use AI to respond to emails. And live representatives make false promises. I would not order from this company read more

I'm not sure how I feel just yet about this company. I found them through Facebook placed my order was provided a fedex tracking number just for kicks I clicked the link and on fedex website it states order cancelled by sender. On their website freshcutpaper.com it says that the delivery failed. How is that when it was cancelled before getting to fedex. Chat option is nothing but AI robot said I had a 15 minute wait to reach an agent well it's been 45 minutes I've been sitting on this chat with it open so I don't miss am agent and still no reply or response. Called the 8332332737 number and it's like a regular set up voice mail doesn't sound like a business answering service. Says they open at 9am tomorrow but it's the weekend and Mother's Day is Sunday and now I have no gift for my mother. I'm upset to say the least but we shall see what becomes of this issue. I will be back to provide additional information and details. Let's see if the owner reaches out to me! read more

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Beautiful and vibrant colors. Excellent idea They are gorgeous, my mom loves it. Always fresh and they will Never die like real flowers.. read more

These flowers turned out beautiful and perfect for my Mom on Mother's Day!! She was extremely happy with the beautiful flowers and even better they don't die or wilt so she can keep them forever!! read more

The service is terrible. I ordered something late last Monday night. I did not notice anything about expedited delivery until after I checked out. I sent a request to upgrade and received several communications saying that I should cancel order and re do it. NOT an option. I asked if it would reach by Mother's day and was told that they would "release" immediately. I asked what it meant but was given an obscure answer. I asked if bottom line it would arrive. The agent said yes they thought so. IT DID NOT! It arrived today. 3 days after Mother's Day. I will never use the direct service again. Such bad service for a beautiful product. read more

how damn embarrassing! I don't get anything for mother's day, and that's still better than a paper bouquet unless my first grader makes it by hand! read more

Your sales would increase dramatically if you would eliminate the complicated order form presented to possible new customers. I love your product but could not get to order form, sorry. read more

The product is as cute as it is a new and clever idea. It was on time and the operator was really interesting and helpful. I am planning to keep a few on hand. Love this business! read more

When I placed the order on 4/2 it stated that orders are shipped the next day! It didn't ship until 4/5! My mother in laws birthday is 4/7 and it's going from Ga to Fl and won't be arriving until 4/8! I paid for 3-6 day shipping which was almost the amount of the card and if my math is correct 4/8 is 7 days! So now it's being delivered a day late! It wasn't until after I ordered it that I noticed I could have gotten it on Amazon with free shipping and delivery in one day! I am beyond furious and I won't be ordering from this company again! read more

Love , love , love my Fall Fresh Cut flowers. They give a beautiful presence of the season and always look " fresh cut". .! Highly recommend them!! read more

My sister still has not received the item I ordered for her 14 days ago. I called last week and spoke to.a very nice representative. I took her advice, and waited a day or two to see if it would arrive. When it didn't arrive, I called back and spoke to another very nice representative who sent an expedited replacement via FedEx. Today I called to check on that order, and was informed by Claudia that it was being processed and I would have the tracking info soon. When I expressed surprise that I wasn't fulfilled yet, Claudia said that the company hours are Monday through Friday and said, "we are not Amazon". Never implied that this company was Amazon. I feel I have been patient and kind with everyone I spoke with, but admittedly a little frustrated today. I don't know why this representative felt the need to same something like that. I seriously hope their phone calls are recorded "for quality purposes". The other two representatives were very understanding and helpful. Claudia needs to take a lesson in customer service from her colleagues. read more

I spent over $200.00 on 3 separate orders. The 1st one arrived right away, the 2nd took longer and the 3rd was ordered 11 days ago and still has not arrived. When I contact the co they respond with the incorrect order number and tell me it has arrived. ​ read more

What a fun surprise! My sister sent me a bouquet and now I'm excited to send them to my friends for birthdays, thank yous, thinking of you, housewarming... Unique and lasts longer than flowers - I've had mine for months and people notice and ask about it. Thanks for making my gift giving easy and fun! read more

I saw a mini-sized bouquet at a friend's house and loved it so much that I ordered them as wedding favors for my 60 guests. I put one at each place setting and a few scattered around (restrooms, etc.), and they were a big hit! I had some left over and spread them across a windowsill in my sunroom and they look fabulous. I also have a regular-sized bouquet now, too. The quality of the cards is excellent - sturdy, well-made, and easy to send through the mail. When I go home for the holidays, I'm going to bring some as gifts as they will take up almost no room in my luggage. read more

Love love love this product! I received a beautiful "bouquet" of flowers that lasts forever - in the mail - from a daughter who lives miles away. Every time I look at it I think of her! Now I'm having fun treating others! read more

I've been happy with using Fresh Cut Flowers for past orders. This Halloween season, I wanted to send my grandsons a Halloween card and decided to use Fresh Cut Flower. BIG MISTAKE! I ordered the card on October 25th and was immediately charged $30 on my credit car. During the ordering process, NOTHING alerted me to the fact that this Halloween card I was not going to be processed until October 28th! AND nothing made me aware that the actual Halloween card would not be delivered until November 4!!! WHY did they not tell me when I was about to place the order, that it wasn't going to be delivered by Halloween! I will probably never use this company ever again! Lesson learned! read more

Got one of these floral "arrangements" at a wedding and absolutely love it. is the most beautiful and simple way to spruce up any space

I sent my mom these flowers for Mother's Day and she loved them! I accidentally entered in the wrong shipping address but I called their customer service and they were super nice and fixed it for me right away. read more

Ordered for Mother's Day with plenty of time, but got there 5 days late. It was missing the physical card that I paid for and I was just charged an additional amount of $4.85. Customer service is non-responsive. I would not recommend. I will not buy from them again either. *****FAIL**** read more