My husband and I just bought our first home together and the place had tile, carpet, and laminate. We were pretty adamant about getting all hard flooring, and were referred to Today's Friendly Flooring by our realtor. Awesome referral btw... We met Jason and got along well right away, he was super friendly and to be honest wasn't trying to sell us on flooring at all (no pressure from him whatsoever), just the facts, and answers to my questions, which made me feel super comfortable. Despite my indecisiveness, Jason, AND my husband, remained patient throughout, and I finally settled on a flooring that I loved. FYI, if you're going to pick your flooring off a sample, please look up pictures of what a whole room looks like with it before making a final decision. This move alone helped me rule out some that I thought I loved, and finally pick the perfect flooor for us. However, it was not without some difficulty ... before doing hardflooring throughouout, we had to get approval from the downstairs neighbors per the HOA. Having had bad experience with the prior tenant, they were reluctant to agree and required certain underlayment to provide further sound absorption. Jason was very helpful with this part and provided the best options out there to the owners, which they were satisfied with. In the end, we are one pair of happy customers!! We chose a luxury vinyl from Paradigm called Citadel. Check out the before, during, and after photos!! read more

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A++++ Cannot say enough wonderful things about the team at Friendly Flooring. My partner and I reached out to FF as the first step towards renovating our older home. We first visit the showroom where Brock helped us pick out a couple samples. Miles came to the house to measure and review the project. There can be lots of surprises when lifting old floors in an old home and Miles was very honest and thorough about the process so we were not to feel misled if we came across any issues. We deeply appreciate his honesty and integrity. Erik the installer and the entire team were so kind and communicative each step of the way. Our floors and baseboards were completed much quicker than I had anticipated and look absolutely gorgeous. Loved working with them on this project and look forward to them coming back to help us demo and remodel the bathroom in the near future. read more

Started my search for installing new flooring in my my home on Yelp and read a lot of reviews. Due to high star rating and good reviews from so many, I chose Friendly Flooring. The FF Team did not disappoint. Not wishing to bore with too many details, I will say this. I had a wonderful experience over all. The price / contract was reasonable. First time remodeling, so not much to compare it to. From beginning to end the FF Team listened to me, responded respectfully, quickly and truly did their best to provide exceptional service. The FF Team responded to hiccups in the process with a "we will make it happen and we will make sure you are happy" attitude. And they did. Work done included Stairs and upstairs flooring from carpet to Vinyl, as well as a bathroom remodel. Each and every person that worked in my home was very pleasant to deal with and appeared to be well skilled in what they performed. Everything turned out beautifully. I will be recommending FF for anyone looking for similar remodel needs. I will upload photos soon. read more

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Nice people. Very helpful. They allowed us to bring home the display sample to make sure that it matched. We went to this business after going to numerous corporate flooring companies. After spending $3600.00 the only snag was that the flooring wasn't delivered to the escondido distribution warehouse like they said it would be but instead delivered to Kearney Mesa. This was very inconvenient with the added cost of gas now to the total price. In addition, the plastic vapor barrier that we purchased wasn't at the Kearney Mesa location with the flooring. We had to make an extra trip to San Marcos to pick this up. Overall a good purchase with some inconveniences. If they weren't so attentive and responsive, it would have gone sideways. I would recommend them but would advise using caution and confirm that everyone is on the same page! read more

We worked with Friendly Flooring to redo the floor of our new house. From the start, they were very professional, knowledgable, and helpful. Jason helped us with the quoting process and then Tony came and did the measurement. Tony spent time and explained to us different options and pros/cons for different types of flooring. Once everything is done, Jason sent his team to start almost right away. Throughout the work, we got daily updates and if we have questions, they spent time explaining to us. Everything looks great at the end! We definitely recommend them! read more

We first heard about Friendly Flooring from a neighbor. It turned out that nine of our neighbors had used Friendly Flooring and every single one had only the best things to say. Also, their homes all looked amazing. Jason came to our home almost immediately after we contacted him for a quote. Initially we were only planning to do a select few rooms that had water damage, but after talking with Jason and how reasonable his prices are, we decided to do our entire home. Jason gave us ideas of what is in style as well as what would look good in our space. We went into the showroom where Brock was extremely knowledgeable with all of the products. Brock was very honest about what would be durable for our situation, what works best for stairs, etc. He even steered us away from some of the more expensive choices in favor of ones that were more suitable for us. Jason was so kind as to introduce us to a couple of kitchen designers, we really clicked with one of them and hired them to do our other repairs. Jason worked closely with them and made sure that the material and colors complemented each other and that the work was done timely. The workers were phenomenal. They worked very fast and precise. We removed as much from the floor as we could but they didn't mind moving furniture at all. They were friendly, experienced, trustworthy and included us in the process for the couple of questions they had. We are extremely impressed with their work. I've honestly never had a better experience than this. Even the quote I was given at the beginning was the exact amount I paid. There weren't any hidden charges that can often occur. I definitely recommend Friendly Flooring to anyone who's looking for great quality and pricing. read more

Brock was great! He helped us pick out a floor. It was easy working with them and they delivered fast.

We had a dismal experience with them! First note they have shipping charge of $99.00 per order, which they do not disclose upfront until you get the invoice. So make sure to factor that into your cost which can add on a additional 30% to the cost and unheard of in this day of Amazon. Second, when we went into the store, we were very clear we needed 75 square feet, which is what we were charged for but it turned out each box only had 74.1 feet which put us just short of what we needed. Bad enough we had to reorder more and they were "so kind" as to reduce the aforementioned shipping charge to $30 and refund our $15 extra dollars we spent on the missing 3 square feet. I paid the 2nd invoice Tuesday and they promised to have it to us by that Friday, (the first order came the same week) and we had to put everything on hold as we needed it to set the vanity in place in our Master Bathroom. That following Monday they texted and said it would be delayed until the upcoming Friday, again another delay and THAN on Friday they contacted my contractor, (I had given up working with them by then) and said it was delayed until Wednesday! It showed up unexpectedly late Tuesday, 2 weeks after I paid the invoice, with no text/call or anything, pure luck we happened to check our front porch. The mirrors I ordered from Istanbul, Turkey came in 4 days with NO shipping charge and were 3X as heavy. Their cacophony of errors cost us time, 2 + weeks and money though luckily our awesome contractor, James Stephens by the way if you need a great contractor, rearranged his and his Teams schedule to accommodate with little or no extra charge. There is more to the story and not good, but lets leave it that their service is terrible, misleading and expensive in this day of age. Thank goodness they did not do the installment, I cannot even imagine what a nightmare that would have been. read more

Stop looking for a flooring company. Go to Friendly Flooring and ask for Tony. Seriously, I mean it. Stop worrying about choosing a flooring company and just go to Friendly Flooring. You couldn't ask for a better experience. From day one Tony and company have done an incredible job assisting us with our flooring purchase and installation. Friendly, courteous, informative and no BS. Just a top-notch experience from start to finish. And did I mention that our new wood floors are gorgeous?(Kudos to their installer Eric who is a master at paying attention to details). Thanks again Friendly Flooring and Tony and Eric! read more

Friendly Flooring - Flooring Near Me - San Marcos, California

I contacted them on 4/24 about flooring installation. On 4/25, the owner Jason, said he could make it on 5/1 12pm-1pm. He also texted me and said him or his GM would reach out because he had some questions about the project. They never called me. I even texted him several days later and reminded him I was still waiting on a call. I didn't receive a response text or a call. He never showed up on 5/1. At 2:39pm, I messaged him about our 12p-1pm appointment. The message shows as "read" yet he never even bothered responding. I went back and saw all of their negative reviews. I guess I'm glad they were a no call/no show. I'm sure I would have regretted it if they had done the work. read more

Jason's team did another satisfying job on our floors! They gave us an estimate of 3 days but they got it done in 2 days. Our entire staircase and downstairs area had carpet replaced with waterproof vinyl. Arturo, Victor, and the rest of the team went above and beyond in getting the floors done, moving our things, and cleaning up after they were done. A great company to work with. read more

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The person in the shop was really nice and helpful. However, the guy who came to my home wasn't very knowledgeable so I didn't go with them. read more

We hired Friendly Flooring to install new flooring throughout our home due to a flooding. They PROMPTLY delivered their services, did an EXCELLENT job installing the tile and made it EASY FOR US. Above all, Jason and his subcontractors truly are FRIENDLY. I kept telling him that they are true to their name. read more

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We shopped around for several floor vendors, but Mr. Miles Low from Friendly Flooring was by far the most knowledgeable, efficient and courteous representative we talked to. The quality of the flooring was fantastic, the installation was professional and the project finished ahead of schedule and on-budget. Highly recommended if you are in the market. read more

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Brock had great old-fashioned customer service. He's great at what he does, very personable!

Wow !! This company is really responsive. There sales reps are very knowledgeable and follow thru which is HUGE. The workmanship is excellent and would definitely use them for future projects read more

Friendly Flooring - Beautiful floors super happy !! - Flooring Near Me - San Marcos, California

While I love the flooring itself It was disappointing how they left our house a mess after installation and we had To hire a handyman because they will not re hook up washer and dryer . However they will disconnect it. To me if you disconnect why can you reconnect . We have used other flooring places in the past that have reconnected our washer and dryer. While new floors are nice it's overwhelming to Come back to the disarray and the mess. If you use are using friendly flooring make sure to really reAd contract. Ok read more

Very rarely will you come across people who make you feel listened to, cared for, and valued...and the whole team at Friendly Flooring is made up of people like this: hardworking and patient folks who treat you well and demonstrate the core values of customer service. From start to end, I felt assured that Jason and his team had my best interest in mind, and they offered solutions and options when I was stuck. These guys bring with them so much experience- they've seen everything so they're able to overcome any problem with a clear plan. Miles was my rep, and from the moment I met him, he offered straightforward, no BS guidance and recommendations. He was upfront with me about costs, materials, and logistics- when we ran into issues, he helped me think of alternative options. Heck, he was still responding to me while he was on vacation- these guys truly go above and beyond. Miles was right though- if cost is important to you, just know that FF may not be the lowest priced option out there, but for the quality and customer care, you're getting a helluva deal. At one point, I had to pause installation due to HOA issues and some personal matters, so it was the perfect storm and I felt like the sky was falling all around me. Eric and Johnny were the contractors who did the actual demo and install, and they were incredibly patient and understanding when I asked them to stop work abruptly. But more importantly, they were there to pick me up and offered kindness when I needed it most. Life happens, and when things didn't go according to plan, the FF team helped me pivot, and we ultimately got the job done (and done beautifully, too!). If my experience is any indication, you're getting so much more than quality materials and years of experience with FF. This team stands out from the crowd because they treat their customers like family and do what it takes to help you. Look no further- FF is a gem, and you won't regret choosing them. read more

Tony, David and Jacob were wonderful to work with. Tony came out promptly and did an estimate for our 2 floor areas. His estimate was similar to others I had contacted but I chose Friendly Flooring due to their many other positive recommendations on Yelp. Within a short timeframe, David and Jacob visited my house and started the the installation work that same day. I learned that our floor was atypical as they were glued down. I've personally installed 3 other bedrooms but glad I listened to and hired Friendly Flooring as there were many unforeseen problems my experience did not cover. David has 40 years or so experience with floors installation so he knew just how to correct for the issues my floor had - and without undue cost. This team was the right installation group for my needs. Call for an estimate-they're worth your time. read more

Jason and his team renovated our house in Encinitas top to bottom in Oct-20. Scope of job: - Hardwood flooring throughout the whole house - 3 bathrooms - Laundry room remodel - Fireplace remodel We had a great experience working with Friendly Flooring. Jason was fair about all the cost overruns and rarely charged for small changes. The job took longer than we had initially budgeted for and Jason was great in sending cleaners to our house to make it more livable during the construction process. We also got to know Jason's son Brock who is a super nice kid and always added some comedic relief! All the guys were very nice and respectful and Jason and his team did a great job of communicating the schedule with us as well as working around our baby's naps (even though this slowed down the process). Please give these guys a call if you are looking to upgrade your home. Who knows, Jason might even invite you to play pickle ball! read more

From start to finish, we had an excellent experience with these guys. From Miles coming to take measurements, walking us through the process, being patient with us as we chose a floor type to Manny and his team installing the floor efficiently and with great detail, we really enjoyed our experience with Friendly Flooring. We're very lucky to have a company like this local here in San Marcos. If you're looking for new flooring, you will not be disappointed by these guys. Thanks again! read more

Friendly Flooring - Living Room - Flooring Near Me - San Marcos, California

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I have to update this review already! If I could add more stars, I would. The day after my gorgeous floors were completed, we had a broken pipe that caused water damage in a bathroom. I was in tears and Jason reassured me that there was nothing to panic about and that he would take care of it. Sure enough, he sent someone out the next business day to replace the flooring and my bathroom looks brand new again. 10/10 service, 10/10 workmanship, 10/10 everything. I'm a customer for life! Thanks, Jason! read more

Larry and Manny were always communicative, flexible, and accomodating. They were fast and efficient with the install. They listened to our requests and addressed all issues. Love our new flooring! read more

I haven't had a chance to personally thank Jason and his team for their hard work... And want to make sure to give them all the kudos in the world. Firstly, we had a terrible experience with another tiler but Friendly Flooring came through and saved the day! They picked up the work that the previous tiler left sloppily behind and made everything 10x better! I'm sad that we didn't know about the Friendly flooring business sooner! Their work far exceeded the previous tiler and Jason, Alfonso and guys stood behind their work all the way through. Jason was the nicest, stand-up and truly professional business owner. Not to mention funny as heck! I can't begin to thank you enough Jason!! We know who to recommend and call for all of our future home renovations. Wishing you and your family and crew all the best!!! read more

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Placed a order with Brock very helpfull I kept in touch with him through text messages he responded to my text every single time. He even responded after hours which was awesome since most places do not. Very helpfull, good looking out Brock... read more

Our experience was wonderful from the moment we walked into the showroom. Brock was our initial contact, and he was friendly and knowledgeable. Once we decided on the materials, Tony contacted me for measurements and provided an estimate quickly. I knew we were in good hands with Tony from the moment I spoke with him - he was clear and concise regarding the process, not to mention friendly. He was patient when we needed to reschedule because it conflicted with another project that took longer than expected. The installation went just as smooth, the installers were professional and also friendly. :) They did a fantastic job. We could not be more pleased with the service received from start to finish. So I can honestly say this company lives up to their name! Thanks Brock, Tony and crew! read more

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Update: after 6 weeks of me reaching out to them and getting no response only when I wrote this review and reached out to the BBB did Jason finally have his scheduled reach out to me. I never heard from Jason personally until the day he finally had a subcontractor come out and fix his peoples mistakes. I was then asked several times to take down my review, but I feel that all should be warned of the lack of communication once the flirting has been installed. While yes the problem was fixed I could not recommend this company to anyone as a referral based on the lack of communication. I can understand being busy and needing time, that should be communicated and a date and time should be set. I now have the name and card of the man who came in Jason's place and should the need arise I will utilize his services as he was very responsive and quick to take care of it! I had them install my flooring last year, it was beautiful work and I left a glowing review. One year later and my floor in the kitchen is starting to lift and buckle. August 8,2022 left a message at the office for Jason to call me to get it fixed, he did not return my call. I called again on August 13,2022 and left a message with the sales girl in office and received no response. August 15,2022 I texted Jason about not getting a call back he said he would have Norma get a hold of me and put me on the schedule in two weeks. I had to text again on Sept 2 as I had not heard from Norma. She did finally call me Sept 3 left a message, I tried to all her back immediately and she did not return my call me back. I called the next week again and still no return call. Sept 17, I texted Jason again, not very please try and told him it was unacceptable that I didn't get a call back and it had been a month since I brought attention to the issue of the floor. He never responded to me but I did get a call from Norma on Sept 18 she set it up for them to come take care of my floors on Wed Sept 21, she let me know Wednesday when they were supposed to be showing up that they wouldn't be able to come and could they come Saturday between 9-12. I said they could come at 9, I had plans Saturday. She said she would confirm and get back to me, she never did. I texted Saturday morning at 8 am to confirm and she said it wouldn't be at 9 but hopefully by 11. I asked her to ha e Jason call me because this is unacceptable and over a month since I've brought this to their attention. She never responded. Beware of using this company as they do not uphold their warranty and they don't work with you in a timely fashion. Currently I have buckling floors that are now causing damage to me cabinets! read more

Friendly Flooring - Flooring that is lifting and a simple fix would have helped! - Flooring Near Me - San Marcos, California

I am giving Friendly Flooring five stars because we can't give anymore than that. We had three flooring contractors provide quotes and even though Matt and Jason's bid was a little higher we felt that they were the best. We didn't want any shortcuts taken on this project, as it was a major renovation for us. Matt was very accommodating with setting up our initial estimate with our busy schedules. We gave them an idea of what we were looking for material wise and Matt showed up on a Sunday afternoon with a car full of samples. When he did his walk through he was very detailed and knowledgeable. There was no feeling of being rushed to do the job immediately. Fast forward two weeks later and multiple questions answered we set a date. We originally set our start date for Wednesday but Matt's team asked to start a day earlier. This was actually perfect for us as we had some unexpected delays with our floors being uneven during the initial demolition. It ended up adding an additional day to our timeline. All in all it took a little under 5 days to complete our flooring project. We did a full renovation of our floors from carpet and old linoleum to luxury vinyl planking. The color we picked out was perfect and the baseboards look great. The flooring team (Ricardo, Roy, and Diego) were extremely polite and did an excellent job with the time and small space that they had. I felt comfortable with the team and everyone involved. We were constantly being informed of updates and any issues. I definitely recommend Friendly Flooring to anyone. We will definitely be coming back for our next project, the bathroom! Thank you again to Matt and the team! We love the floors and appreciate everyone's hard work. read more

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They saved the day!! After another contractor abandoned our job for a bigger one, we we're left camping in our living room with furniture in the backyard and a mess in our master. Jason got a crew out the next day and got us back on track! We were so happy with Eric and his helper that we scheduled with Jason to finish the rest of the house. So happy we did, I just wish we could have worked with them from the start! Night and day from the other company on how they treat their customers. We went from a nightmare to a very easy process of getting our flooring. Highly recommend read more

Friendly Flooring - Flooring Near Me - San Marcos, California

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Friendly & Elite Flooring did a "excellent" job on purchasing all of the flooring, baseboard & round material and they did an "magnifico"installing the COREtec HD Plus 7 Flooring, 5 1/4" white baseboard, & the white & brown round. Thank you for assisting with me moving furniture! Overall: my better half & I are 100% satisfied customers!!! Gentlemen, Thank you for everything! Really! Thank you!!! read more

Friendly Flooring - Dining room & entire home (2,361 sq ft)COREtec HD Plus 7.Smoked Rustic Pine.Outstanding Material!Awesome installation!Arturo,Edward&Ritchie. - Flooring Near Me - San Marcos, California

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The Friendly Flooring team was a breeze to work with from start to finish! On our first visit, we found Brock to be knowledgeable, helpful, and not pushy as we explored the showroom. There were so many choices of high-quality flooring options and Brock pointed out some he matched our taste and offered for us to take samples home to check-out our favorites in our house. Brock checked-in on us after a few days to see if we had any questions and offered to come out and measure our flooring needs. When it came time to order, we were impressed to see the pricing was competitive and the turn-around time to receive our new floors was fast (about a week - even around the holidays). Our contractor requested that we use his specific sub-contractor for the installation so while we didn't have the Friendly Flooring team complete the installation, I would have no reservations to do so in the future. Impressed with their professionalism and product and will surely be back for our future flooring needs! We absolutely love of our floors! read more

Friendly Flooring - Flooring Near Me - San Marcos, California

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We called Friendly Flooring to inquire about putting new floors throughout our home . Keri called us and was quick to respond to our questions and came to our house to give us a free estimate. She was super friendly and definitely an asset to this company. We would refer them to friends for sure. - Susan B read more

Working with Jason to redo our entire downstairs flooring (white oak engineered wood with porcelain in the bathroom and laundry room) was an amazing experience. Competitive pricing, great communication, quality work. Thumbs up all around great experience. read more

My husband and I recently bought our very first home together and wanted to update it. After talking to many flooring companies we decided to go with Friendly Flooring and are SO happy we did! Jason is very responsive and has the best customer service and within just a week and a half they replaced 1600 sqft of old carpet and tile with new beautiful LVP. Friendly flooring also re-did our master bathroom with the most beautiful tile and we couldn't be happier! The customer service with Friendly Flooring is hands down the best! They made sure to clean up after too which is something I appreciate. Thank you to Jason and Miles and all of the staff at Friendly Flooring for making our new home so beautiful! read more

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Jason and his team transformed our old dated fireplace into an amazing upgraded industrial farmhouse magnolia style look in two days! Amazing! Highly recommend his team!!!! read more

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Man. These guys are awesome. From start to finish. They did everything they could to give us the right price, color and space to decide. Miles was awesome to work with and the owner was just a call or text away with any answers. The installers got here early on time and very respectful. Any questions along the way were answered, they even came down to spring vally from Escondido. I really can not say how much I would refer these guys. Floor looks awesome; wife is happy. What else can we ask for. Thanks guys. read more

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This place was very efficient and helpful. We had some flooring that needed to be replaced and I wasn't sure if our same LVT would be in stock. Brock was great and he gave us expedited service. read more

Huge inventory of flooring made it easy for us to find what worked best for us. The installation was quick and looks better than we expected. Good value and Jason and his team were great to work with. Will will be using them for our future flooring needs. read more

Friendly Flooring - Flooring Near Me - San Marcos, California

Jason and his team are literally the best, we had such a great experience working with everyone. The thing that really stood out to us besides how friendly everyone really is (now I get how they came up with the name), is the amazing communication, positivity and customer is always right attitude. Long story short, we had started renovating our whole home and things went south with our shady contractor (8 weeks in and all that was completed was the demo). I started looking around on yelp and found Jason and Friendly Flooring. I had him stop by (he literally came an hour or two after I contacted him) to give me a quote to install our luxury vinyl flooring downstairs, carpet on our stairs, and hardwood upstairs. His quote was very competitive so we decided to go with them and his crew got started shortly after. Little did I know, Jason is also a general contractor. We told him what happened with our previous contractor and he swooped in with a great quote to finish the remainder of the job in record time. He had multiple workers at the house everyday and we were able to move in weeks later. His guys completed 3 bathroom remodels for us, did our kitchen backslash, painting and built me my dream fireplace. Everything was done with such attention to detail, we are so impressed. We will work with Jason on all of our future projects and would refer him to everyone we know. They are truly a gem in this business. read more

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Loving our revamped home thanks to Jason, Dean, Donnie, Arsen, and Manny. We had our floors, fireplace and kitchen renovated. We couldn't be happier with final outcome. There were unexpected delays initially due to COVID and project management issues from a former employee, however once Jason took over, the process became seamless. Jason and Dean's responsiveness and commitment to customer service is unparalleled. Since spending more time at home is the new normal, I can say it is more relaxing and aesthetically pleasing thanks to this crew. read more

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