FLAGSHIP* SHOP SERVICE * Flagship Meaning - A product or…read moreservice that is functional, beautiful, perfected over the years By Andrew Laboy April 3, 2026 Integrity, commitment, honesty, and customer service. These qualities are the facets that reinforce my trust and brand loyalty. For the past decade, despite living 45 minutes away, I've preferred driving or towing my car there instead of using a nearby mechanic. Even on the most hectic of days, the front-desk staff always welcome you with a cheerful smile. The BOSS, Howard, is very kind and will recommend only the necessary actions that you must take to fix or maintain your car. FROM THEIR OWN WORDS: Fair Repair Auto Care is dedicated to helping our community keep their vehicles running smoothly while saving money. We understand how essential your car is for daily routines, whether it's taking children to school or commuting to work. That's why we're here for all your maintenance and repair needs--from oil changes and brake service to engine and transmission repairs or replacements.

I had my oil changed here before and they did not put oil back in my car after draining the old…read moreoil. My engine locked up on me due to lack of oil and the company blamed me; stating that I "burned out the oil". No, my father was a mechanic and he warned me about oil burning out of a car blue or black smoke coming out of the exhaust and you can smell it in the AC ventilation system. Neither one happened because I didn't have any oil in the engine.

Excellent service with a smile. Knowledgeable staff. I recommend this business for auto repair for…read moreforeign and domestic.

My daughter's alternator stopped working. My husband used to be a mechanic, so he started…read moreresearching the job. We are 3.5 hours away and it requires removing AC lines to get to it, so we opt to take it to a shop. We take it to Christian Brothers to have it replaced. They quoted $2500 to do the job which my husband stated was very high. We called a different shop and asked for a quote. They quoted $1300. As we were discussing towing her car to the new shop, Christian Brothers, stated they would match the new quote. While we were suspicious about this, we accepted. They called the next day trying to say they were worried they would break the AC line removing it and wanted my husband to approve a $700 increase to the quote, just in case. Nope. He gave them multiple suggestions on how to remove it without breaking it and told them to call us if they did break it. They didn't end up breaking it. When we got the bill it had unapproved charges on it. They did remive them after we pointed them out. Fast forward 4 weeks later, her car starts acting like the alternator is failing again. We have it towed back to the shop. We only took back there since they did the previous work and it was under warranty. Now apparently the crank shaft is leaking on the serpentine belt causing it to slip. They quoted us $1000. We just got the bill and again it was more than the quoted price and not just a little bit, $500 more. If it wasn't for my husband's car knowledge my poor daughter would have been taken to the cleaners by this shop. I don't want anyone else to have to deal with this.

Ron was awesome! He helped diagnose my car and handle a minor issue that i thought would be a major…read moreone. Great Customer service on his part!

Don't waste your time, This is the worst business I have ever dealt with, Talked with Ben who told…read moreus we needed a rebuilt transmission, after a month, many lies and unreturned phone calls we got car back. Car would not stay in gear, called back , needed a torque converter, another 3 weeks of lies and unreturned phone calls, My next call is to the corporate office. Save yourself the time and headache

I have been attempting to pick up my vehicle for 3 weeks. I keep calling and no one answers. I show…read moreup to the building and no one is here. This is extremely unprofessional, I'm just trying to pick up my vehicle after I already paid for services. Please give me a call back

They did warranty work on my truck back in April, faulty part and now no response to messages. Was…read moretold they would call me in a week and haven't heard back in over 5+ weeks. Call everyday and leave messages. I would NOT recommend this place! Very poor customer service the last month. I heard they are out of business, I'm sure they will open under another name. Still wouldn't recommend them. Should have made good on your current customers instead of screwing them!

Very polite and honest. I had a 2008 civic with a bad ac compressor and they quickly diagnosed the…read moreissue and were upfront about the costs and options.

For months we had trouble with the trunk lid popping open on our Honda Accord when we'd go over a…read morebump or railroad tracks, and it was difficult to get the trunk lid to stay latched. Finally we had to use a bungee cord to keep the trunk lid down. We took our car to Paul's Automotive and they were able to order and install a new latch and now we are happy to be able to use the trunk without fear of it popping open. Paul's Automotive is a place to go for a lot more than an oil change or a "Check Engine" light. They definitely can take care of all your car care needs!

I can't say enough good things about this place! Honest team, friendly service and great…read morecommunication. Called them to try and troubleshoot some issues I was having with my AC, and wheel bearings. They were helpful over the phone and in person. They were also able to replace my ABS sensor. Keith and Michael especially, communicated with me about pricing estimates, when the parts would be there, and provided me with updates when needed and when the parts were delayed. They didn't nickel and dime me for each little thing- very fair pricing. They were flexible with me around my schedule. Great service, I'll be using this shop for any future car needs. 10/10.

my regular guy was inconveniently between shops at the end of summer when the silver truck was…read moredriving poorly. the engine would wind up something fierce but didn't transmit those revolutions to the wheels. sounds like a job for Transmissions Unlimited..! but NOPE! bad slip yoke, bad bearing up front, bad rear CV-axle, sketchy brakes, and the AC compressor is shot - not sure why it was still blowing the coldest of all airs, but it was wrecked none the less and stealing all the power. after assessing the suggested repairs I elected to have them fix the the drive line stuff while I took care of the bearing and made arrangements for the AC - so no cold air during the warmness :-( everything seems to be in good order a month later and I'm mostly okay with that even though it was a little spendier than I expected (not unreasonable since I didn't have to dink around getting filthy and using coarse language after working my regular job all day) and it was done by the weekend despite coming from the KC MO FoMoCo plant which left me with just the wheel bearing to do, easy peasy... so when I got the AC taken care of that shop found a holed transmission line that was discharging into a mostly concealed cavity in a cross member hiding the leakage (it's a Ford so this type of thing isn't a complete surprise) but it was leaking and a little low on fluid and I kinda think a transmission shop could have noticed that while they were noticing the brakes and the bearing and the slip yoke and the CV shafts and the brakes and stuff...

I originally booked this appointment based on the positive reviews and called beforehand to confirm…read morethat my vehicle could be diagnosed in a timely manner so I could plan transportation accordingly. The appointment was scheduled through my warranty company for an electrical issue involving my car's radio volume. I arrived at 11:15 a.m. and chose to wait at the shop because I had already missed a day of work and had taken an Uber from 45 minutes away. I was told the diagnostic test would take a couple of hours. By 3:30 p.m., I still had not received any update on my vehicle. I noticed my car had been sitting for some time, and when I asked what had been found and whether I could review the diagnostic estimate being sent to my warranty company, I was not provided any clear information. After asking multiple times for an update and a timeline, Matt, the store manager, became condescending rather than addressing my concerns. The owner, Jade ("J"), then joined the conversation. Instead of providing answers, he appeared unsure of the status of my vehicle and had to ask his staff what was going on. He then asked me to step outside, despite the fact that I had remained calm, respectful, and was simply seeking information about my vehicle after waiting for several hours. Outside, the owner stated that he felt "uncomfortable." I found this troubling, as I had not been loud, disrespectful, or confrontational. As a black man this is definitely not ok. Rather than acknowledging the lack of communication, the wasted workday, and the inconvenience of being without transportation, my concerns were dismissed. The conversation became more uncomfortable when the owner raised his voice. I calmly asked him not to do so, and although he later apologized, the overall experience left me feeling disrespected and unwelcome. My frustration was never about the repair itself. It was about the poor communication, lack of transparency, excessive wait time, and the way I was treated when asking reasonable questions about my vehicle. Based on this experience, I cannot recommend this business.

Made appointment have F1 fluid added to my Maserati which I gave them make model and year while…read moremaking appointment and explained in detail on phone just as I did with service manger upon arrival. You put car on lift and add fluid located on top of F1 pump, remove cap then pump in fluid which i had fluid and small portable pump. I had new Container of CHF 11S fluid which is commonly used in maserati garages, container said power steering fluid which is 100 % hydraulic fluid and can be verified easily on line. Manager tells me its not correct fluid then prints out different model of my car showing plug for transmission claiming I did not know what I was talking about. Had I spoke with mechanic which I guess he was a want to be mechanic would had been no issue! So they refused to work on my car Highly don't recommend this place at all highly incompetent.