Thanks for a great experience looking forward to the next appointment. Beautifully done and…read morefriendly staff

Absolutely love Luxe Lash! The stylists are so friendly and the atmosphere is so inclusive. From…read morethe moment I contacted Lauren for an appointment, to the stylists working on me, the customer service experience was impeccable with extreme professionalism. I had ton of questions for my fair skin and I felt listened too and I am thrilled with my eyebrow and lash results. It's very clear everyone takes pride in what they do. Highly recommend the team at Luxe Lash

My name is Xaymara Rodriguez and I have been an Amazing Lash Member for several years. I've been…read moreserviced at multiple location throughout NJ and some out of state for last minute appointments. In all my experiences I've never been so frustrated with a location as I have currently grown to with the Lawrenceville, NJ location. As you can see, this is my second review for this location. And I'm glad I never deleted the first one as I was asked to do by management after being giving a small "gift". I am automatically charged $119.99 every 31st (or last calendar day of each month) as my monthly membership. Additionally I get add-ONs (6D Volume/sometimes I request a master stylist) in the amount of approximately $50-60 (tip included) so I'm spending approximately $220-230/month on lash services if we're doing the math, that's going for 2 refill appts a month: $119.99 monthly membership charge+ Master Stylist Fee (2x/month) + 6D volume (2x/month) + tip of $20-30 (2x/month) depending how good my tech is. Recently, I noticed I was charged $239.98 on May 31st. from Lawrenceville, NJ Amazing Lash location. I called and informed the girl on the phone that I was over charged and wanted to know if she could look into it, she stated on her computer screen my account had only been charged $119.99 and a "manager would get back to me" but she couldn't say when, maybe a time or even a day as to when a manager would be available. Understanding it was Memorial Day, i left it alone and I tried again the very next day, twice. No update. No phone call. No manager available. Just no help. I tried AGAIN yesterday, and got the same response. I have one concern with this part: So basically Lawrenceville has been operating for the last 3 days with no management or supervisor on site? So the business is running itself? The lash techs are making their own decisions and the young girl at the front desk who NEVER KNOWS A DAMN THING? So who is running this place?? Because I've waited 3 days to hear back from a manager. Moving on, I was scheduled for an appointment at 11:30am on the same day I was charged, May31st. I called at 9:30am. After I told the girl on the phone about my situation and she gave her favorite line "I can have a manager contact you" she asked if I was still coming in for my appointment and I replied, "I'd prefer to postpone it until we get this issue figured out" and I said that because how the hell can a company expect me to spend more money with them when I feel like they just overcharged me and had no way to help me figure it out? A person is supposed to just keep dishing out money without resolve?! But to make it worse, her response was to remind me that I'd be charged for canceling! I know the policy. But that pissed me off. I'm telling you there's an issue regarding my money and you're reminding me that if I don't show up for my appointment that you're pretty much gonna take more of it. So had I taken my appointment I would've been charged almost $300 in ONE DAY for lash service? That's unreal and unacceptable. So this is it. I will NEVER go back there. I've already emailed this exact issue corporate and let them know about how unprofessionally run this place has been. And it's sad because a lot of the negative reviews sound exactly like some of the stuff I've not only seen but have witnessed myself. To the managers at this location: Please do better. Do better in being proactive in customer service and satisfaction. At the least Be available! You're absence and your staffs complete disregard for quality customer service is a direct reflection of YOU! Please do not respond to this review with the same copy and paste responses giving me an email address and telling me to call so we can resolve the problem because I've tried that route already and I can see that's how you tend to amend the situation after people have to vent on Yelp and drag your business to the public. Keep your apology. It's useless here. You are playing with peoples time and money. Two things I personally do not take lightly. To the young girl at the front desk: I know you try to act professional but I am also aware of how you handled customers, cutting people off while they're talking just to tell them you'll have a manger contact them is still UNPROFESSIONAL. You put no real effort into helping customers and it shows. Especially in these reviews. But hey, you still got your job so I guess that's all that matters. In conclusion, I came to my on resolution: Screenshot my bank statement. Contacted my bank to dispute. Going in person to cancel my membership. And they will never hear from me again.

Sept 24, 2021 I went in for a hybrid set. I spent 4 hours and $154 dollars and they don't even look…read morelike a damn classic set. I had a brand new tech but where is a supervisor to check work?! I looked better walking in I have sparse lashes ...today at 2 I return and I'm hoping someone knows how to properly do lashes or just give me my damn money back

Denise was absolutely amazing! I got my eyebrows and eyelashes tinted and laminated! They look dark…read moreenough, but looked so natural and so amazing. The whole experience was great! Highly recommended!!!!

Such a great facial , will definitely be returning ,quite , clean , and relaxing experienceread more

Just got my lashes refilled my Leslie and she did an amazing job. I live in New York and come down…read morehere from time to time to visit my family. I got my lashes done in New York and it was my first time. I wasn't sure if I should refill them or not but I decided to give them another go. Some of my lashes were stuck together and she took her time to separate them one by one. I told her to do what she thinks is best since I'm new to this and I'm also not picky. You will definitely need to make an appointment because she takes her time and makes sure you are comfortable. She isn't too expensive and I was really satisfied with my end results! I could blow people away when I blink she has a ton of pictures on the gram too! @theflawlesslashloft you have to come here and stop driving miles and miles to get robbed with expensive prices! One thing is that it's cash only or pay pal! But worth it!

My first lash experience was amazing, thanks to Lash Loft. Leslie is so sweet, professional and…read moreawesome at her craft. Her area is so chic and comfy. She took her time and made my experience a great one. I will absolutely be coming back for refills, as needed. And recommending her services to anyone looking to have their lashes done.

Best airbrush tan I've had thus far! I bought a Groupon for 3 airbrush tanning sessions to stay tan…read moreand glowing all summer long and absolutely loved my results! They're always very easy to schedule with, prompt in taking appointments, friendly and respectful. The tan itself lasts quite a while and always looks nice and even. They always ensure you're happy with your results and will make adjustments as needed. They are currently in their temporary location which is fine but I'm excited to see what the new place will look like. I'll definitely be coming back for my next spray tan session. Thank you for a wonderful experience!

Absolutely love the spray tan Gabriella did for me.! She was so friendly and definitely knows what…read moreshe's doing. I purchased their online Groupon for $17 and am very satisfied with how much of a great job was done! Would definitely come back for any future events.

Very friendly, relatable yet professional stylist. Laura Mary does a great job and is caring and…read morehonest in her opinions of your hair ! Great job . My hair came out exactly what I want and very realistic. Also prices were great and quality is high . Salon is clean too!

Love this place! I've been there for both waxing and hair services with Dana and couldn't be…read morehappier with the outcomes every time!

I went to Sujika for a lash lift + tint and am crazy happy with the results! I have gotten this…read moreservice done elsewhere twice before and was a little underwhelmed with the result after the price but decided to try one more time somewhere else. Sujika completely understood the assignment when I asked for "natural but still noticeable" and for the first time my lash lift + tint looks exactly how I had hoped it would! Everyone was so nice, the music was great, and the chairs were crazy comfy. I will definitely be back in a few months!

I have been getting my eyelash extensions done for years now, and have had been to several studios…read more My beloved lash is my favorite go to. Thao has been an amazing lash tech! Shes a professional and exceeds my expectations whenever I get my lashes filled by her, the shape and fluffiness of my hybrid set is always on point. My beloved lash has such a welcoming and relaxing atmosphere, you have to get your lashes done here!

First time for lashes and they looked great. Seemed to last awhile and she instructed me on how to…read moreclean them to avoid infection.

I'm so happy I found Kim! I was a first time client and it was a great experience. Kim is so…read moreprofessional and personable, and provides a lovely, comfortable atmosphere. Most importantly, I love my lashes! I can't recommend her enough.