I drove over four hours today to my appointment with Polly, a wonderful hygienist who I've seen for…read moreover 2 years. Dr. Zunka came in and said I had to do more x-rays in order to get a cleaning done and when I asked him to explain why, he said "so I don't lose my license." I was floored and nearly in tears as I left because I came to this practice believing it was a holistic dentistry but many of his protocols are questionable. Even the ADA no longer recommends routine x-rays for no reason.

I have been fearful of the dentist since I was a small child. The team at Dr. Zunkas took the time…read moreto explain the process of each visit and how to improve my oral health. On my third visit I actually feel asleep while I was having my mouth worked on. If you are willing to make life style/diet changes if they are necessary to improve your oral health I couldn't think of better dentist office to visit. Great staff that is always friendly and willing to go above and beyond!

Wonderful service and a wonderful doctor. They were fast, efficient, extremely kind and…read morecharismatic. 10/10 would use them for all my dental services. The front desk answered all my questions and they have great sugar free candy in the waiting room.

Terrible experience. Sat in waiting for over an hour. Finally moved back to a chair where I was…read moreleft for another 45 minutes. Long enough to see the spit stains on almost everything around me. Ended up walking out.

Dr. T and staff are wonderful, accommodating, efficient, thorough, and prompt! I look toward to my…read moreappointment every six months!

My cap on my tooth broke off. I had a new patient appointment on Thursday of the same week!!…read moreI called today Monday and explained what happened. I was told to come in and they would see What the doctor could do. I treated very professionally and made to feel very relaxed. Doctor said the tooth needs to come out. WOW!!! He did exactly that very professionally and a very relaxed atmosphere. The office staff are fantastic. This is my first time ever seen this office. I got the name from my insurance company, and while they go above and beyond, I will definitely be going back and highly recommend anyone even if you're frightened of the dentist, you will be made to feel VERY UNCOMFORTABLE

Dr. Byers is the best. He has left Apple valley dental and we don't know were he went.read more

I get great help from Dr. Truong, who is competent, caring, and responsive to inquiries. His staff…read moreis unusually great at scheduling - meaning you don't have to wait for a long time to be seen, unlike in many establishments. I feel truly blessed to have found him after moving here.

Dr. Broadhead and his staff are the finest dental care I've ever received. They are consumate…read moreprofessionals, caring individuals and friendly people. Dr. Fred Broadhead is a genius at minimizing discomfort and pain and his work is flawless. Every one of the staff are helpful and delightful. Highly recommend Front Royal Dental Care.

Cedar Creek Dental is great at keeping my gum disease in check with maintenance cleanings. Always…read morepainless! Appreciate the well trained and friendly staff!

It's been almost over 12 years since I went to the dentist. Long time I know. Finally getting my…read morelife back on track and taking care of myself like I should. So when I was looking for a dentist in the area I had no clue where to go since I just recently moved to this area. Searched on my dental insurance app and found this place and set everything up online. Skeptical because I'd never been there before and don't know anyone to ask about it. Went to my appointment and really didn't have to wait long at all to be seen which was nice. I liked the technology that they had and how they make sure that they have a record of where you started out at. It was a very comprehensive examination of my teeth and what will be needed to get them back on track after the years of neglect. They really seemed to care and to make sure that I knew everything that was going on. Everything was presented right in front of me on a screen and I could see everything happening. I was seen by 3 different people. The first lady was there the whole time and she took my medical history and all the xrays/pictures that was needed. Then another lady checked my gums to see if there was anything wrong along the gum line. Then finally I met the dentist. She looked at my teeth and noted any trouble spots to the first lady. She told me what was going on in my mouth and what would be needed to repair and clean everything. So for a first dental appointment in over 12 years this wasn't nearly as bad as I thought it was going to be. There wasn't any actual cleaning of my teeth at this time. It was just a comprehensive check of where my teeth are right now and I've got another appointment set in 2 weeks to get started on my teeth. Long review I know, but wanted to give an overview of my first experience with a very awesome dental office. They also have a comfort dog there if needed!

My experience with LifeTime Smiles has been extraordinary, I went there with the expectation of…read morekind of being told the same thing that every other dentist has told me. That the only way we can help you is with one option and that option is a cosmetic option and you have to pay out of pocket and we're looking at around $12,000. Until I found LifeTime Smiles, I called and set up a consultation. The front desk staff were easy to talk to and kind. Kayla was one of the most enjoyable people I have ever spoken to in a customer service role. She really gets people and is compassionate and supportive. I was set up with Dr. Reangber and she was nothing like the other dentists I've encountered. She saw me for me, and she looked for a solution that would make me feel human again. I had dental fluorosis on my front teeth that left me feeling ashamed and hindered my confidence. Today I went and had my teeth fixed by the teeth magician herself! (Yes I called her that) She really gave me my life back in a way I don't know if I could ever explain. Thank you from the bottom of my heart for helping me and giving me the confidence I needed back.

New patients, be wary. Especially if you have no Dental Insurance…read more Read everything very carefully. If you need a root canal or extraction, don't waste your time on this one. Understand everyone needs to make a profit. But this, worst experience I've had in 10 years time.

Super professional, great cleaning. Office experience was amazing and the care they showed from…read morehygienist to dentist was first rate.

I recommended this place. I was in extreme pain, and the dentist was able to see me around 11:30 pm…read morefor an emergency root canal. I called and he picked up immediately. He did an excellent job, and I was very comfortable. The office is very nice and clean.

Every single staff member in the practice of Dr. Tim Nichols, DDS is top notch and genuinely…read morecaring. I've been there 3 times for dental emergencies and been treated with careful attention. Twice I had extractions done with expert care and no trauma by Dr. Minh Ma (who is now in his own practice elsewhere). Most recently, I was there and was seen by Dr. Garrison. I drive nearly an hour to this office and do so happily as it is well worth the drive.

From the owner: Trusted, friendly, affordable dental care for all ages…read more Are you in search of a more confident smile? If so, look no further than the expert dental care services of Tim Nichols, DDS. Located in Romney, WV, this practice has been offering quality dental care to local adults and children since 1977. Don't hide your smile any longer--instead give yourself one you can stand behind with confidence. Call (304) 822-4447 today, or reach out to the dental team online.

I will start by saying the medical team I interacted with was amazing. They billed the wrong…read moreinsurance (one given to them last year, before I was even a patient), and I paid much more out of pocket than I should have. This was an administrative issue, but how it was handled is where I became frustrated. On March 26th, they said they would bill the correct insurance. I checked my insurance portal to make sure the claim was registered for 3 weeks, and never saw it populate. I reached back out on April 16th to check on the status because I didn't see it on the insurance side at all. In an email correspondence on April 16th, I was told that they billed the correct insurance on March 26th, but that she would resubmit it to make sure. Coincidentally, I finally saw the claim registered on the portal and then received the EOB in the mail on April 29th. I emailed them on the 29th to let them know that I received my copy of the EOB and asked for the timeline and process of getting a refund for the overpayment. I did not hear back. I emailed again on May 5th to follow up -- again, no reply. I called on May 6th, and as told, everything was still pending. I let the lady know that I am showing that payment was issued. She said their insurance person would review and call me back the next day. I waited all day, the next day, and again ... no call back. I called them at 1pm to follow up because I knew they closed soon, and was told the insurance person went to run an errand and would be back within an hour. I waited by the phone for 2 hours until their closing time to receive the phone call, and you guessed it ... no phone call again. It wasn't until I reached out to my dental insurance company to help with my money being held with no response from Tolley. I finally was able to get assistance and speak with a manager. There was little to no accountability, and I was told repeatedly that they ignored my requests for calls/emails because they had no information to share. Communication was the root of this issue and continued to perpetuate it throughout the past month. They continued to stand by their reasoning of not answering my emails/calls. I am disappointed as I changed my insurance specifically to become a patient here, and while the medical team was phenomenal, the front desk team and leadership of the practice is lacking basic customer service skills.

I was a patient of Dr. Mitra for about a year and had scheduled an appointment with her to have an…read moreold existing crown replaced on an upper tooth, an additional new crown made for a lower tooth, and older existing bonding replaced on my front teeth. About a month before the appointment, I called to reschedule for a later date. When I originally scheduled the work, I was told by Tolley's billing agent that I had a $600+ credit in my account left over from work my husband had had done the previous year. When I showed up for the rescheduled appointment, I had been rescheduled with a different dentist, Dr. Joy, because Dr. Mitra does not work on that particular day of the week. This was not mentioned when I rescheduled over the phone. Dr. Joy numbed my gums and ground down the lower tooth being prepped for the new crown, but afterward I realized she had ground down the tooth in front of the one Dr. Mitra had recommended crowning. Dr. Joy showed me the x-rays and explained she chose the tooth with the most visible decay. Scans and measurements were made for the permanent crowns, temporary crowns were fitted, replacement bonding was done on my front teeth, and I was scheduled to return ten days later for installation. While paying for the work, my husband and I were told we owed $1,100+, although we had originally been quoted $800+ because of the $600+ credit. The billing person then said there had been a mistake and that we only had a $300+ credit, which had supposedly been applied to recent cleanings, despite cleanings being fully covered by our insurance. She said if we overpaid, any remaining credit would be refunded after insurance processing. That night, after the numbness wore off, I experienced significant pain and sensitivity in the lower tooth. I noticed the temporary crown did not completely cover the tooth. I returned to Tolley the next day, where Dr. Joy instructed her assistant to patch the temporary crown or make a new one. The patch came off within two hours. I avoided chewing on that side until my permanent crown appointment six days later. During that time, pieces of the new bonding on my front teeth also chipped off. At the permanent crown appointment, the replacement upper crown did not fit because Dr. Joy had decided to make it larger to better match the corresponding tooth on the other side. She said the lab would need to remake it according to the original scan, which would take another ten days. Another temporary crown was placed. The permanent lower crown was installed, but it felt too tall and painful when I bit down. Dr. Joy shaved it slightly and said the discomfort was normal and would subside in a few days. Additional bonding work was also done on my front teeth. That night, I realized the bonding work had completely closed the space between my front teeth so I could no longer floss between them. I was still experiencing pain and sensitivity in the lower crown after several days. My husband and I then received our explanation of benefits from the insurance company showing the cleanings had been fully covered and that we owed $1200+ for the work performed. Since we had already paid $1100+ and supposedly had a $300+ credit, we believed we should have had a credit due back of about $170. Instead, we received an itemized bill from Tolley showing we still owed $137 and no account credit was listed. When my husband called, the employee stated she could not determine what happened to the credit and would need to review all statements more carefully before giving us an answer at my next appointment. Because of the pain, bonding issues, and billing confusion, I posted a negative review online. The next day, Dr. Tolley called us directly, apologized, asked us to explain the situation, and assured us he would personally handle my next appointment and make everything right. At my next appointment, Dr. Tolley redid the bonding on my front teeth to my satisfaction. He agreed the lower crown needed further adjustment and believed the pressure from my bite being off had irritated the root and caused the pain. He adjusted the crown until my bite felt correct and said the pain should subside within 4 or 5 days. He also installed the remade upper crown, which fit properly. He then told us the billing issue had been resolved and that it would be explained at checkout. The billing agent explained that the credit had been an accounting error.