Despite people always ragging on this airline, I flew with them to Vegas from SFO for the first time (short flight) and had a very pleasant experience. Checking in my luggage and finding my gate was a breeze, as well as the boarding process. The stewardess that welcomed me onto the plane was very kind and hospitable. I was able to get my carry on in the overhead bin with no difficulty and slept comfortably during the entire flight. I didn't even feel when the plane took off and/or landed. The plane was very clean and I had everything I needed in front of me. read more

The worst part of the first and only time I've ever flown with Frontier Airlines was because of the Frontier passengers. Soon after we landed at our destination and we took off our seatbelts a bunch of random people bum rushed the aisle. I've never seen that happen before. The flight attendants never announced to the plane to let passengers who were potentially late for their connecting flight to get off first. So these were just random, selfish people who decided to clog up the aisle. I was sitting pretty far back in the plane so these people just made it more claustrophobic by standing in the way for ~15 minutes. It was awkward to deplane because they were in the way and you had to let them all cut in line first. Even though our flight out of SFO was delayed for hours, encountering these passengers were the worst part of the whole experience. Strange how they never learned flying etiquette. Or is this a Frontier thing? The flight attendants never said anything. I will avoid Frontier in the future. read more

Frontier Airlines - Airlines Near Me - San Francisco, California

Awful. We waited over 5 hours in the airport, after finally being able to go through TSA our gate was changed multiple times within an hour, which was annoying but fine. Then the real kicker: our flight got cancelled! When we asked customer services they told us to go to the ticket booth and book a new flight. Zero help, not even any sympathy! So instead of a 2 hr flight we have to take a 17 hr drive. Don't fly Frontier. read more

If you know what to expect you won't have any surprises. This is a budget friendly airline with amazing staff! Almost always on time. read more

My daughter said Inbound and outbound late more than 1 hours, Inbound was late for 4 hours. You paid for what you get

Flight canceled at 11:30 pm the night before a 6:30 am flight with absolutely no reason given. The weather was fine. A $100 voucher for each of us was offered. The voucher had to be used only to book another flight within 90 days, and couldn't be transferred to someone else. We have a sick dog and this was our last little trip before she becomes too sick to leave, so we won't be flying anywhere for at least the rest of the year. Frontier would not extend the voucher (we asked for a year), or allow it to be transferrable so that we could maybe fly a family member into our town to visit. Absolutely no changes allowed. They inconvenience us, make us miss our son's birthday, and have absolutely no flexibility when they are the ones that caused the problem. We have been loyal customers for several years, booking 3-4 flights per year. Not anymore. They have permanently lost our business. Looking at their reviews, I don't think they care. I anticipate them going the way of Spirit airlines pretty soon. read more

Budget friendly with no planes working, and bad communication. It's better spending more and letting this airline die completely.

freak this airline. i was going to my brothers wedding then i went to bathroom. freaking 2 minutes and didnt let us in i wish i could give -1 stars read more

Frontier Airlines - The airport I am at showing frontier airline - Airlines Near Me - San Francisco, California

I was flying Frontier for more than 10 years and paid lot of money for it including 'Go Wild' pass. Little disappointed, but it was OK. My last flight from Atlanta to San Francisco is terrible. They simply switched my seat for no valid reason for which I paid more as it's an EXIT row seat. When I asked, they didn't respond properly. In the flight, attendants were so rude for no valid reasons. I will avoid flying on Frontier for my future flights. They need to understand that passengers are their life savers who pay (indirectly) their perks and salaries. Hope they will learn (both management and staff) read more

We purchased 3 tickets (approximately $500) for for a direct flight to Vegas from California that would take 1.5hrs, but before our flight they completely changed the flight schedule so that we needed fly to Denver first then go to Vegas increasing our travel time by many hours, which wouldn't work for us. We called customer service to tell them that wasn't what we purchase on our original ticket that we wanted a refund since it was such a major change to the original ticket. After insisting it wasn't fair that they changed our flight that much, they finally said that they would give us $500 voucher to fly within 3 years. We ended up buying direct flights to Vegas with another airline thinking we would have the $500 voucher. Now a year later we tried to re-book our tickets, but the voucher number didn't work. The customer service person said that that the voucher was only good for 90 days, but we told them that they stated we could use it within 3 years. So then they said they would make an exception and give us another voucher number. When we used it, it didn't work again. Then we we called and they stated that the voucher was only for a $50 credit (which actually didn't work anyways). In any case we ended up losing $500 from the original plane tickets and will never fly Frontier Airlines again. Do not trust their customer service!! read more

Frontier Airlines is the Payday Loans of the airline industry and a great way to learn about how the DOT (https://www.transportation.gov/airconsumer/fly-rights#Delayed-and-Cancelled-Flights ) doesn't work for you. And no, wearing a suit won't make a difference, Sean Duffy (https://en.wikipedia.org/wiki/Sean_Duffy). Yeh Frontier is cheap, but not as cheap as you think (https://truthinadvertising.org/articles/frontier-airlines-low-fares/ ). You should know: 1) They frequently don't staff the departure gate at the scheduled departure time. 2) Their flights are chronically delayed (https://www.travelandleisure.com/most-delayed-u-s-airlines-in-2025-flight-delay-rankings-11867275); and 3) They don't give reasons for the delays on their flight tracker (https://booking.flyfrontier.com/Flight/Status ) Meaning, you're pretty much on your own. When you go to the DOT webpage to check out "consumer rights" you'll discover that you can get a refund if the flights delayed for more than three hours. But as long as they eventually get you on a plane (6 hour delay, 7 hours, etc.) all you can do is get your money back, which is completely impractical. If Frontier bumps you, all they need to do is offer you another flight. No legal obligation to do anything else. No recognition that you're basically stranded. They aren't designed to help budget sensitive travelers. They're designed to exploit them. Yelp needs a negative star rating. One star requirement for posting is misleading. read more

You get what you pay for. In my case I saved a few hundred bucks flying Frontier home from Denver via Las Vegas. Their policies are confusing and you get about 20 emails the week of your flight with "urgent" messages that are really just ploys to get you to upgrade. I wasn't bothered by all that until I actually experienced the cluster that is Frontier. I was delayed over 3 hours coming home, which to be fair was partially due to weather at SFO. However, after boarding us and then sitting at the gate for over an hour, we learned that the reason for additional delays was that they we didn't have a pilot. What got me, was the utter lack of communication from the staff. They boarded us and didn't even acknowledge we were delayed, nor shared any updates. We we were all left in the dark. Surly service, uncomfortable seats, poor planning and just the worst recent flying experience I've had. Frontier-never again read more

Zero stars! How I have been treated is unacceptable. Refusing to help a customer is discrimination. I couldn't not even speak to a manager after I requested to speak to one. This is the last time i will ever fly with this airline. I'm very disappointed and beyond upset. The treatment I just received is disgraceful. read more

WORST AIRLINE TO EXIST! DO NOT USE - they will loose your luggage on a regular basis! I flew from Vegas back to CA and they lost my luggage but didn't loose anyone else's on my flight. I don't check in late, so it wouldn't have been due to that. Last year when my sister tried to go to Vegas, she showed up in Vegas but her luggage was flown on another flight. Took her almost 2 weeks to get her flight back. In SF airport, they have no "Lost Baggage Claim office" & no customer service phone number to call. The way they operate is all the employees use their personal cellphones to contact one another. Additionally, you have to go all the way to the international Frontier check in just to report your lost baggage. All they could do is take down my contact info, and thankfully it "just showed up" after 3h. What a nightmare. Cheap flights but not worth the headache and poor customer service. STAY AWAY read more

Frontier Airlines - Airlines Near Me - San Francisco, California

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Their very unprofessional, dismissive, and screwed up. Over booked a flight I paid for months ago. After me and my partner already in the first destination we become stuck for 3 days,without hotel accommodations , and disrespected with a $100 discount on a future flight ticket. Is if we any to come back after the first negative experience read more

Absolutely unacceptable experience. I was already sitting at the airport, waiting at my gate, when the airline suddenly canceled my flight ONE HOUR before departure with no proper explanation. No advance notice, no courtesy, nothing. Just a quick "your flight is canceled" message while we were all already at the airport. The lack of communication and professionalism was honestly shocking. Customer service offered no real help, just long lines, long hold times, and zero solutions. I've traveled enough to know that things happen, but canceling a flight last-minute while everyone is already at the airport is absolutely unacceptable. This airline clearly doesn't respect customers' time, plans, or money. Never Flying with them again! read more

Frontier Airlines - Airlines Near Me - San Francisco, California

Never again. The cost of the ticket is appealing yet they get you with fees. $99 to check a bag at the gate. Most airlines let you bring a carry on for free. Instead of paying the typical charge of $50 to check a bag, they charged me $99. They also gave me no receipt! What if I had to expense this for work? No drinks or snacks. The planes are old with tray tables the size of a child's iPad. Do not fly this airline. It isn't worth it. read more

The worst most ratchet airlines ever! First they force u to check in online NOT at kiosks. Then have the audacity to charge $60 per bag you have for each flight! My trip to LA from SF ended up costing me $400!! And I had the standard two bags! On top of that my return fl it ur took 11 hours to finally land back in SF....from LA!! Wtf are u kissing me? This airline is a joke!! Oh and also if you want any help with anything they literally charge you additional for help. Like isnt that their job?? Plus their website feels intentionally confusing so you end asking for help and end up paying them more. Wtf!!! For example if you do not pay for your own luggage on their site with your phone they'll charge you $99 per bag per trip! What kind of service do they even offer? You will pay more to get less with this airline. Plus their baggage terminals are always super confusing to find since they are grouped with international flights. Just honestly fly with any other airline read more

Frontier Airlines works well only if you don't have any carry on luggage and checked in bags, otherwise there are hefty surcharges, which is almost as pricey as the airfare cost itself, as their basic fare only allows a small personal item. The first few rows have spacious leg room although you'll have to pay a premium for it as well. The flight attendants were friendly and landing was smooth. read more

It's my first time trying frontier. The front desk crews who helped checked in luggage at Houston Airport are rude, straight face, no smile at all. Had a layover at Philly, asked a lady about my seat assignment (it wasn't assigned yet), and was met with straight face, no smile, even tho I was polite all times:) read more

Feb 16,2026, flight 1230 to Denver, departure 0615AM Boarding at 0530 was delayed due to a flight attendant not arriving on time. At 0650 AM, we still have no updates or departure information. Flight attendant still hasn't arrived. Dozens of flights between my wife and I, never had a delay due to a flight attendant not showing up for work. read more

I bought all connection airlines for my last South America trip including Frontier 2 months ago, at last minutes Frontier cancelled its flight!! I couldn't find a flight that fits in my itinerary and I list thousands dollars! Never buy frontier airlines again!! read more

I flew between Phoenix and San Francisco airport. Flight attendants were great. No upgrades and only the basic personal item resulted in flight cost less than $80 on a sale. It cost $30 in Oakland bridge tolls just to drive to the airport to pick me up and drop me back off. Great airline for the low price. Just need to pack smart and light. read more

Frontier Airlines - Seat 8D on an A321. Tall man acceptable. - Airlines Near Me - San Francisco, California

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AVOID FRONTIER My aunt traveled all the way from abroad for her first trip to the United States. She chose this airline -- and the experience was nothing short of awful. Here's what she went through: LAST-MINUTE CANCELLATION -- No proper notice, no real explanation. SEAT BOOKING SCAM -- She paid extra to select a seat. The airline claimed they "couldn't see" her selection in their system, canceled it anyway -- and kept her money. No refund. NO CONFIRMATION EMAIL -- She requested written confirmation of what happened. They refused. If they won't put it in writing, that says everything. ZERO SUPPORT -- No accommodation offered. No real help provided for someone stranded far from home. COMPLAINTS? CALL US. -- The only way to file a complaint is by phone. No email option, no paper trail. Convenient for them, not for passengers. My aunt came from overseas excited for her first U.S. trip. This airline turned that experience into a stressful, costly nightmare. They took her money and offered nothing in return. First experience. Last experience. Book elsewhere -- especially if you are traveling internationally and cannot afford to be left without support in a foreign country. read more

Just one. Cause no less than 1 star. OmG. Everything is bad in this airline. Delayed, customer service so bad, don't give refund for their fault. I never going to use this airline They don't give solution to the customer. read more

This is the worst f-ing airline of all time. Why on gods green earth are you cancelling my flight without telling me the damn reason it's cancelled. I get a text saying "Your flight has been cancelled", for what??? some f-ing cheese wiz on the floor, or did the stupid ugly a$$ green looking engine fall off? Your company is atrocious, no wonder all your business is being sucked like a vacuum to Delta, a company who actually cares about people and isn't a piece of sh*t rust bucket in the air that's called "Americas Greeniest Airline". If you force me to buy your bull sh*t a$$ prices with the hidden fees, you might as well give me a free cookie or coke like United does, BUT NOOOOOOO, you make us rot with your poisonous, disgusting, and overpriced garbage. F you, F your airline, and go out of business for everyone's sake. read more

I was happy when I had to cancel my non/refundable flight due to pneumonia and they offered me a credit. However, there was no way to add my credit to the purchase price of my next flight. I followed directions exactly as Customer Service directed. I have not been unhappy with other Frontier flights. read more

Does not accommodate disabilities, extremely unprofessional and rude tyrant employees.

Worst airline ever!!!!! Flew sfo to Utah at the check in the ppl are rude told me to check in on the app or I have to pay $20 and well the app is so damn confusing..... took a carry on no charge but coming from Utah to sfo again ppl were rude and were not helpful noticed my boarding pass saying no carry on and well I had a carry on and they told me charge it online because it was cheaper and i went online and that didn't work so they charged me $396 for four carry on at the gate and when it came to boarding they weren't letting any more carry on and my seat was at the end of the plane. So my luggage had to go under the plane . I called to get my money back and they said it not refundable stupid oh and also coming from Utah to sfo I had to pay for two seats $7 we were four traveling... I won't be traveling with them EVER!!!! read more

Only guarantee is that your experience with this airline will suck. never ontime always multiple hours of delay and last minute notice. teenie tiny seats and no power to charge after you drained your gear waiting for them to show up. Hard pass. Go bankrupt already. read more

My wife and daughter were flying from Phoenix to San Francisco. My daughter was 17, she got on first but my wife was prevented from boarding until she paid 99 bucks for her bag. The agent told my wife to put the bag in the box to check the size. When the bag was in there, a strap fell outside the box. My wife wanted to just secure the strap but the agent would not let her. The doors closed and my underage daughter was by herself on the plane while my wife rightly told the staff of the ridiculous situation. They made her pay the 99 buck to get on the plane. I doubt that Frontier really cares about these reviews, but just beware of that airline. They have burned us twice - and we have finally learned our lesson. A cheaper flight is not worth the hassle if they get you on trumped up fees. read more

-5 stars! The absolute worst of the discount airlines! Please don't give your hard-earned money to this pathetic excuse of an airline that will place all of the blame on you when their flight departs early without a warning over the PA system and strand you at an airport with a crying infant at Midnight and into the early morning hours! Frontier Airlines is uncaring and abusive! read more

My daughter booked flights for her and my two 6 yr old granddaughters and both fl8ghts had delays. The first flights she was stuck at the airport for 13 plus hours before they left and on the way back same issue. We will never book Frontier ever again and dont recommend anyone else do this. Even Spirit airlines is better than Frontier. read more

If there were an option to give a negative rating, I would. Frontier has shown absolutely no regard for customer service. I booked a round-trip flight for June 6-8. On our return flight, scheduled to depart at 12:47 PM, we boarded the plane and taxied toward the runway. Moments later, we were told the air conditioning had malfunctioned and the plane had to return to the gate. We were asked to deplane. What followed was six hours of waiting at the airport with repeated delays, only to be told the flight was eventually canceled. We had to book a last-minute hotel for $377, not including food and transportation. My companion and I also missed work and important business meetings. The next day, Frontier rebooked us with a connection through Las Vegas. Right before boarding, we were told the flight was again delayed due to the same issue. After waiting another three hours, we gave up and booked a flight with Delta, which cost significantly more. That same Frontier flight was later canceled, and we were told the next available option was Thursday. It's outrageous that a company can leave passengers stranded for days and take no accountability. We needed to get home -- waiting wasn't an option. Today is June 19, and I'm still going back and forth with Frontier without any resolution. It's clear they don't care about making this right. Calling customer service is a waste of time -- expect to be on hold for over two hours. I've tried email and WhatsApp with no luck. If you're considering Frontier because of price, don't. Use Spirit instead. Their fares are similar, and in my experience, their customer service is far better. They've taken care of me when issues came up. With Frontier, every trip has been a problem. This was my last one. I travel often for both business and leisure, and I'll be taking my business elsewhere -- as will my partners and clients. In fact, I've promised them that if Spirit costs a bit more, I'll cover the difference. Sometimes it's worth paying more just to be treated with basic respect. Frontier's customer service is the worst I've encountered. I strongly advise others to avoid flying with them and use SPIRIT read more

If you don't incur extra charges, this is a cheap alternative in terms of flights but TIPS: (1) you should only have one personal item (2) you are small in stature so the small seats (3 to a row) wouldn't bother you. I am petite but it does feel a bit snug. But I think that's how it goes nowadays. Unless an airline has business class or first class. My brother belongs to the flight club. So we had a death in our family. He was able to book tickets for him and his wife, our uncle, our mom, me and my nephew. Round trip tickets. Crazy deal. I think though there are very few choices in times, it's like three. When I was doing research, I didn't know flights sell out in 5 minutes. The flight he booked got bumped to the next available one. It was for the following night. And my brother didn't tell me until we were on the way to the airport. Short flight. Nice flight attendants. Safety info rundown. Drinks and snacks are extra. Very windy in LV. Bumpy landing. Lots of kids. Only one of them was sleeping. A lot of coughing, gross. I mean, like hacking coughing. read more

Frontier Airlines - Carry-on - this is a charge - 11/17/23- 1 personal item is free - Airlines Near Me - San Francisco, California

What an unprofessional organization. I would avoid them entirely. The interactions are strange, uncomfortable and could easily incite any number of situations from baggage to customer care. Super cringe. I observed a well-mannered passenger who was told to cover his well-made, well executed fisherman's net garment (long sleeves, full bodice coverage sweater) because " it exposed too much." I've seen shorts, tanks and dresses that exposed far more than this tasteful loose sweater. Hmm. It was a ridiculous request. That was the last time I used them. Fortunately several people offered jackets and the man was gracious, polite and compliant. Their staff seem out of touch and under-trained. That event (Sac to LA) was it for me. read more

This airline threw my bag away. I checked in my bag the other day late with the airline late because I got to the airport late. They said my bag would arrive today but now, after checking my AirTag, it's now at a transfer facility (dumpster). I lost everything, thanks to one Indian guy's negligence and rudeness. He never even tried to help me and only rushed to get others in line. I will contact them regarding this situation. If not, you guys will hear from the DOT and my lawyers. read more

Horrible. Poverty airlines. The seats feel like 5 gallon buckets, the flight attendants are NOT attractive. The pilots are flunkies from other good airlines. Fees for everything. And you will definetly be sitting next to a fat guy named Nick Gurrr. Never again. read more

Frontier Airlines gets the job done -- flights are usually on time, prices are affordable, and the planes are decent for the cost. I'd honestly give them 4 stars, but the attitude and professionalism of some flight attendants really need work. On a recent flight from Houston to Chicago, after a 22-hour layover from Denver, I was treated rudely by a stewardess before I'd even reached my seat. I was calm, cooperative, and doing everything correctly, but she made unnecessary and condescending comments and even grabbed my bag from my hands to shove it in the bin. It felt disrespectful and embarrassing in front of other passengers. Three stars isn't bad -- it just means there's room to improve. With a little more kindness and professionalism from the crew, Frontier could easily be a 4-star airline. read more

Do not, under any circumstances, buy the Go Wild pass. I've had it for 10 months and have been able to use it zero times. They have almost no seats allocated to go wild and those that are are 20+ hour terrible, terrible itineraries you would never use. read more