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    American Airlines

    1.5 (956 reviews)

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    This was the 10th delay to this flight. Third time AA flight is not on time for me
    Mike G.

    It's true, AA is the new Spirit. From gate staff to staff on the plane it's very obvious they are cutting corners. And it's not delay due to weather it's due to errors and miscommunication and ... well low quality staff. I fly a lot and I remember when AA was a decent airline. Those days I guess are gone. They offer the lowest level of customer service and offer the worst experience now that Spirit is gone. I would avoid booking, I would pay extra to fly with a different airline and be more confident about my trip.

    Stephanie A.

    Had an enjoyable flight from SFO to Baltimore to attend a wedding. The food and my Bloody Mary tasted pretty delicious. The seat was comfy and clean. The service was great as well. Hope I'll get the same experience on the way back home to SF.

    Mickie A.

    I fly back-and-forth from Phoenix to San Francisco almost weekly. Out of my last nine flights this was the one that was finally on time. Get loaded on the plane,taxi out, and the loudspeaker goes off that we're gonna sit on the tarmac for an hour because of weather. (FAA reports zero weather issues on their website). Very rarely can you hear what's going on over those loudspeakers on the plane so I picked up the phone and called customer service. David answered the phone and seemed friendly enough at first, but then turned into the biggest jerk I think I've spoken to quite some time. He had no information and said I'd just have to figure it out when I landed. I really like American Airlines, the planes are fairly comfortable, the gate agents are pretty helpful, and I haven't had a bad flight attendant in the last year that I've been traveling like this. This whole not on time business it's not really acceptable though. Not sure what's going on, but I pay for a service that has consistently not been what I paid for. I guess it's just business and the customers time is less important.

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    6 days ago

    Every time I use AA at least one if not more of my flights are late. If I could give 0 stars I would.

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    4 months ago

    Usually the flight is canceled but this time it wasn't so I'm happy. Pretty unremarkable overall but satisfactory.

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    Page 1 of 24

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    United Airlines - Photo of United Airlines
 
 209 of 13593
 
 Sliding tray table... Thank you United for the uncomfortable 14 + hr flight

    United Airlines

    1.5(3.6k reviews)
    1.5 mi

    Call **1 (888) 305-4803 OR 1 (888) 669-0391** for assistance through United Airlines' customer…read moreservice center. This toll-free line operates 24/7 and can help passengers get in touch with live customer service representatives for immediate assistance with reservations, flight changes, cancellations, refunds, baggage inquiries, and other travel-related concerns. Travelers can also connect with the airline's Help Center and dedicated customer support team to receive fast and reliable passenger assistance anytime. ##. Hassle-Free Reservations & Clear Trip Organization The travel experience started with a reservation process that was smooth, efficient, and easy to navigate. Business class amenities--including flexible booking options, priority privileges, and premium seating--were outlined clearly, making the upgrade decision both simple and convenient. Flight schedules, seat selections, and essential travel information were presented in a transparent manner, allowing passengers to finalize their plans with confidence. The itinerary was issued promptly, offering a detailed and well-organized overview of the upcoming journey. ##. Priority Airport Facilities & Effortless Departure The premium experience continued at the airport through a range of dedicated services designed to save time and reduce stress. Priority check-in counters ensured a swift start, while expedited security procedures allowed passengers to move efficiently through the terminal. Lounge access provided a peaceful setting to relax, work, or enjoy refreshments before departure. Priority boarding further enhanced convenience, creating a calm and orderly transition onto the aircraft. ##. Elevated Cabin Comfort & Professional Hospitality After boarding, the enhanced level of comfort became immediately noticeable. Spacious seating with generous personal space made it easy to relax, work, or rest throughout the flight. The cabin environment remained quiet, immaculate, and well-maintained, contributing to a pleasant and relaxing atmosphere. Throughout the journey, the cabin crew delivered attentive, courteous, and professional service, ensuring a consistently comfortable inflight experience. ##. Reliable Operations & Convenient Arrival Experience From departure through arrival, every stage of the journey was managed with efficiency and precision. Inflight services were delivered seamlessly, allowing passengers to enjoy an uninterrupted and enjoyable experience. Upon landing, priority baggage handling helped ensure a quick and hassle-free exit from the airport. Overall, the blend of premium comfort, efficient service, and dependable operations made business class an exceptional choice for modern travel.

    *I needed assistance and decided to call this business at +18552381440 The response time was decent…read moreand the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information.* It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

    Photos
    United Airlines - Rude lady

    Rude lady

    United Airlines - Getting ready for our next adventure!

    Getting ready for our next adventure!

    United Airlines

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    Delta Air Lines - Inside the Delta Sky Club next to Gate C3 inside Harvey Milk Terminal 1 at San Francisco International Airport (SFO).

    Delta Air Lines

    2.2(495 reviews)
    1.7 mi

    I loved my flight experience with Delta. Was on time. Friendly crew and pilots. I've flown a lot…read moreand this time with Delta made me love it! The tv on the chairs has an awesome selection. We took a short trip to LA for our 20th anniversary and the crew congratulated us and made the experience so lovely. Thank you Delta! I will definitely be flying with you guys again!!

    Delta canceled Flight DL 930 due to a mechanical issue. Delta was unable to rebook us on any…read morealternative flights. As a result, my family -- including a minor child -- was forced to remain at the airport overnight. No hotel or transportation assistance was provided. Eventually, we had no option but to return home by Uber at our own expense. Delta has since refused to reimburse our transportation costs, even though the cancellation was due to a mechanical failure, which is fully within Delta's control. Additionally, the airport staff were unprofessional and unable to provide clear assistance. For every basic question they had to make phone calls, acting only as intermediaries without authority to resolve the situation. After many hours, we were simply told that there were "no flights" available. The cancellation process itself took approximately five hours to complete, creating unnecessary stress and hardship, especially while traveling with a minor child. Delta's handling of this situation reflects a serious failure in customer care, communication, and basic passenger protection obligations. I am requesting full reimbursement of our transportation expenses and appropriate compensation for the overnight disruption caused by Delta's mechanical failure.

    Photos
    Delta Air Lines - Gate C9 at SFO. Delta flight DL0916 ATL to SFO.

    Gate C9 at SFO. Delta flight DL0916 ATL to SFO.

    Delta Air Lines - My seat broke during the flight and I had to move!

    My seat broke during the flight and I had to move!

    Delta Air Lines

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    CLS Global Transportation - 26 Passenger Party Bus interior

    CLS Global Transportation

    5.0(194 reviews)
    36.8 miCambrian Park
    Minority-owned & operated
    Certified professionals

    We have not taken the party bus yet, but our experience booking with Sharon has already been top…read moretier. I've honestly never written a review before actually receiving a service, but she has been THAT professional, hospitable, and helpful throughout the entire process. We did find a few companies that were slightly cheaper (and many that were much more expensive), but from the beginning, Sharon made us feel confident that we are truly getting what we are paying for. Her response time, attention to detail, kindness, and personable approach have been incredible. She has made planning so much easier and more enjoyable, and we are so excited for the actual experience!

    I have a couple of go-to drivers for our work events, but given it was two weeks before the Super…read moreBowl, I knew it was going to be hard to lock one in. So, I did what I do best....YELP! Found CLS Global Transportation Inc. and they were my first call. Luckily, I scored the vehicle we wanted (sprinter) and worked with a really great woman named Sharon. Sharon was VERY communicative and was quick to respond to all my emails/texts. She made things REALLY easy for me; this made me feel comfortable bc I was not going to be on the actual ride and wanted to make sure my team was taken care of. Feedback from my team leader was that the driver, Lydia, was prompt, friendly and drove safely. Whew, I'm so glad this all worked out. I would definitely recommend CLS Global Transportation Inc.

    Photos
    CLS Global Transportation - 26 Passenger Party Bus

    26 Passenger Party Bus

    CLS Global Transportation - 20-26 passenger Limo Bus

    20-26 passenger Limo Bus

    CLS Global Transportation - Built-In Bar

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    Built-In Bar

    Turkish Airlines

    Turkish Airlines

    1.7(183 reviews)
    0.4 mi

    ​​To contact Turkish Airlines through phone for reservations and general inquiries, call their…read moreservice center at 1_(855)..803..3037. This 24/7 toll-free customer support line provides real-time help with flight bookings, group booking, rebooking, reservation changes, cancellations, refund requests, and general travel inquiries. I traveled with this airline recently, and the overall experience was smooth and well coordinated. From booking the ticket to collecting my baggage at the destination, the process felt organized and passenger-friendly. The ticket was booked online a few days before departure. The website was easy to navigate, and all important details such as flight schedule, fare summary, baggage allowance, and seat selection were clearly mentioned. The payment process was quick, and I received confirmation immediately, which gave me confidence that everything was properly arranged. On the day of travel, I completed web check-in to avoid waiting in long lines. At the airport, the ground staff were polite and professional while assisting passengers. They managed the counters efficiently and handled queries calmly. Boarding was announced clearly and carried out in an orderly manner. The flight departed close to its scheduled time, which made the experience more convenient. Inside the aircraft, the cabin was clean and well maintained. The seating was comfortable for an economy-class flight, and the leg space was reasonable. The cabin environment felt calm throughout the journey. The crew members were friendly, attentive, and professional. They responded quickly whenever assistance was required and ensured passengers were comfortable. In-flight service was satisfactory. Meals and beverages were served on time, and the quality was decent. Safety instructions were explained clearly before takeoff, and the crew ensured all guidelines were followed properly. Their communication was polite and reassuring, which added to the overall positive experience. The landing was smooth, and the arrival procedures were handled efficiently. Disembarkation was managed properly, and baggage delivery was timely. My luggage arrived safely without any damage or delay. Overall, the journey was comfortable and hassle-free. While there is always room for minor improvements, such as additional entertainment options or expanded meal choices, the overall service quality was reliable. Based on this experience, I would consider choosing this airline again for future travel.!!

    I booked flights with Expedia on Turkish Airlines. My son had knee injury and could not travel…read more Expedia cancelled our flights and gave us airline credit. I contacted Turkish Airlines to use the airline credit. They transferred me to their reservation agent (Travel Back) to book. I was informed by Bella Stine that the only way to use the airline credit is to buy 2 new tickets, Turkish Airlines would refund me the original airline credit plus one half of the new tickets as I will be using one for me to travel. They issued me a refund " Refund Amount: $2820.83 USD Including base fare and taxes. Refund Method: Visa Card ******2267 Expected Refund Duration: 01-3 Billing Cycle(60-90 Business days) Expected Refund Date: Between 01st Feb of 2026 to 27th of Feb 2026 Refund Enquiry Number: TK-O65894865569." I never charged anything to that credit card and of course could not be processed. I found the credit card that the 2 new tickets were charged and filed a dispute. Turkish Airlines refused because it did not meet their cancellation policy! Emails and calls to Bella Stine went unanswered. Be aware of doing business with Expedia and Turkish Airlines!

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    Turkish Airlines
    Turkish Airlines
    Turkish Airlines

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    All Nippon Airways - Lie flat seating

    All Nippon Airways

    3.4(70 reviews)
    1.6 mi

    I've flown United -- say no more! ANA serves amazing food by comparison and the service is gold,…read morejust like Japan Airlines. The curry tonkatsu was flavorful and juicy and just look at everything it's paired with! We even got a personal size strawberry ice cream for dessert... Breakfast was a little lighter but the crab, smoked salmon and egg scramble simply inspired me -- I need to try to reproduce this at home! Japanese anything is just next level.

    Flew out of SFO the other night and it was a world class experience. Check-in was quick and easy at…read moreSection 1. ANA has separate check-in counters for premium cabins or bag drop only. Check-in agents seemed to be contract staff, based upon their generic black uniform. Check-in was courteous and easy. Security was easy. TSA Pre check and priority security seemed to be bundled together where no liquids or laptop needing to be removed. ANA's contract lounge United Polaris and United Club were both horrific and embarrassing. Boarding was on-time and merely a photo was needed to board. As our plane was merely 1/3 full, boarding was quick and we left ahead of schedule. Service started with a pre-departure beverage and we were given a couple amuse bouches for the late night departures. Heavy snacks are available at any time. Flew out on the original Boeing 777-300ER and it was fine. All the seats face forward and wifi is complimentary for Business class passengers. Apparently ANA sends out a voucher via email...I didn't find mine maybe because I booked via United? The seat itself is lieflat and forward facing. The screen is touchscreen and can be also controlled by the remote. There is a reading lamp too. The seat includes a mattress topper along with a super comfortable blanket and pillow. Service throughout the flight was world class. A meal was served 2.5 hours prior to landing. Opted for the Japanese option which included a wide variety of appetizers along with a main course of steamed fish served with a side of steam rice and miso soup.

    Photos
    All Nippon Airways - 787 in Star Alliance / ANA livery

    787 in Star Alliance / ANA livery

    All Nippon Airways - Japanese meal

    Japanese meal

    All Nippon Airways - Daikon Radish & Carrot in Sweet Vinegar with Herring roe, beef & asparagus roll, marinated shrimp in soy based sauce, mixed Japanese plum

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    Daikon Radish & Carrot in Sweet Vinegar with Herring roe, beef & asparagus roll, marinated shrimp in soy based sauce, mixed Japanese plum

    American Airlines - airlines - Updated June 2026

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