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    Air Premia

    4.3 (14 reviews)

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    United Airlines - Photo of United Airlines
 
 209 of 13593
 
 Sliding tray table... Thank you United for the uncomfortable 14 + hr flight

    United Airlines

    1.5(3.6k reviews)
    1.5 mi

    Hoping return flight to California today as good as coming over…read more Two flights today. San Diego to San Fran to Incheon and reverse flight back- 3 meals provided and 2+ beverage services. From Incheon to San Fran they hand out small size bottled water twice. Sometimes they give you an entire can of beverage and other times only a poured cup portion. Personally, meals were tastier going to Incheon. Coming back to USA mostly a darkened sleeping flight. I started watching episodes on Copenhagen Test. Not sure if toilets were freshened during the 11 or 9 hour 57 minute flights as wet floors, definitely not water. They provide one sanitizing wipe as you enter the plane, an unusual configured pillow and a good blanket both ways.

    Be aware of United Airlines as some staff members exhibit resistant behavior. I recently flew from…read moreAmsterdam to San Francisco in United Polaris, seat 12D, and had a disappointing experience shortly after takeoff. When asked about meal options, I inquired, 'What do you have today?' The flight attendant responded curtly, 'It's on the menu!' A more courteous response would have been, 'We offer a variety of dishes, including beef, chicken, and fish.' I was taken aback by her demeanor. Her instruction to read the menu seemed unnecessary, and I wondered if she doubted my ability to do so. Unfortunately, she never returned to take my order, and I was not served a meal. I approached a male steward and requested the halibut from the menu, but he informed me that it was unavailable. My concern is that if the menu items are not available, it would be more considerate to inform passengers of the alternatives. Instead, I was left without food for the entire flight and had to request something light to eat. The male steward provided me with two small pieces of cheese and a tiny cracker. I strongly advise against flying with United Airlines due to their staff's lack of knowledge and rudeness, regardless of their experience. I am currently seeking a full refund from the authorities. Sincerely, Anil Pandey, anilmelvin@hotmail.com

    Photos
    United Airlines - Rude lady

    Rude lady

    United Airlines - Getting ready for our next adventure!

    Getting ready for our next adventure!

    United Airlines

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    American Airlines

    American Airlines

    1.5(958 reviews)
    0.0 mi

    Work a week of night shifts. Take a catnap. Fly to Comayagua to volunteer for a surgical mission…read moretrip. Get to spend time with my son's fiancé Meidy and meet her lovely parents Lisa and Nico. But now time to be thankful to God and to @americanair for a timely and smooth flight! the flight crew could not be any nicer!! This is the Absolute A-Team the steward Troy is working so hard and deserves 5 stars!!!! So grateful for the free WiFi access with being a member and cardholder!

    I would like to recognize Elizabeth Alonso from Baggage Service at the Miami (MIA) station for…read moreproviding truly exceptional customer service. On June 1st, I traveled on American Airlines Flight 525 from New York (JFK) to Miami (MIA), departing at approximately 11:15 a.m. After arriving in Miami, I accidentally left my garment bag on the aircraft. This was completely my mistake and not the fault of American Airlines. I filed a lost item report but had not heard anything back, so I returned to the airport early the following morning hoping there might still be a chance to locate it. When I arrived, I met Elizabeth Alonso in Baggage Service at Miami International Airport around 6:00 a.m. and explained my situation. She listened patiently to my story and was honest in telling me that sometimes lost items are found and sometimes they are not. However, instead of simply following the standard process, she decided to go above and beyond. Elizabeth explained that occasionally items are left at the gate rather than making their way through the normal lost-and-found procedure. Although it was not part of her regular responsibilities, she personally went upstairs, through security, and checked the gate area herself. To my surprise and tremendous relief, she found my garment bag. What impressed me most was that Elizabeth didn't have to do any of this. She could have simply referred me back to the lost-and-found process and moved on. Instead, she took ownership of the situation, showed genuine care, and made an extraordinary effort to help a customer. Employees like Elizabeth Alonso are what make a company stand out. Her professionalism, compassion, initiative, and willingness to go the extra mile transformed what could have been a very stressful experience into a positive one. Please extend my sincere thanks to Elizabeth and recognize her for the outstanding service she provided. She is a tremendous asset to American Airlines and a wonderful example of what great customer service looks like. -- Phil Wexler Grateful American Airlines Customer most people love to post negative views about Airlines, but they went out of their way from me

    Photos
    American Airlines - Full page Advert in TIME Vol. XXXV No. 14 March 25, 1940

    Full page Advert in TIME Vol. XXXV No. 14 March 25, 1940

    American Airlines - Back to Chi-town

    Back to Chi-town

    American Airlines - Sunset Flight, SFO - DFW! (November, 2022)

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    Sunset Flight, SFO - DFW! (November, 2022)

    Delta Air Lines - Inside the Delta Sky Club next to Gate C3 inside Harvey Milk Terminal 1 at San Francisco International Airport (SFO).

    Delta Air Lines

    2.2(495 reviews)
    1.7 mi

    I loved my flight experience with Delta. Was on time. Friendly crew and pilots. I've flown a lot…read moreand this time with Delta made me love it! The tv on the chairs has an awesome selection. We took a short trip to LA for our 20th anniversary and the crew congratulated us and made the experience so lovely. Thank you Delta! I will definitely be flying with you guys again!!

    Delta canceled Flight DL 930 due to a mechanical issue. Delta was unable to rebook us on any…read morealternative flights. As a result, my family -- including a minor child -- was forced to remain at the airport overnight. No hotel or transportation assistance was provided. Eventually, we had no option but to return home by Uber at our own expense. Delta has since refused to reimburse our transportation costs, even though the cancellation was due to a mechanical failure, which is fully within Delta's control. Additionally, the airport staff were unprofessional and unable to provide clear assistance. For every basic question they had to make phone calls, acting only as intermediaries without authority to resolve the situation. After many hours, we were simply told that there were "no flights" available. The cancellation process itself took approximately five hours to complete, creating unnecessary stress and hardship, especially while traveling with a minor child. Delta's handling of this situation reflects a serious failure in customer care, communication, and basic passenger protection obligations. I am requesting full reimbursement of our transportation expenses and appropriate compensation for the overnight disruption caused by Delta's mechanical failure.

    Photos
    Delta Air Lines - Gate C9 at SFO. Delta flight DL0916 ATL to SFO.

    Gate C9 at SFO. Delta flight DL0916 ATL to SFO.

    Delta Air Lines - My seat broke during the flight and I had to move!

    My seat broke during the flight and I had to move!

    Delta Air Lines

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    Emirates

    Emirates

    1.8(244 reviews)
    0.0 mi

    Emirates has the best airplane ever . Welcome to the A380 experience! Hubby and I flew…read moreinternationally to Dubai & South Africa! Great entertainment ! Movie and TV choices were plentiful! The selection was world class and varied from Hollywood to Bollywood to Nollywood! Lots of room for walking and also restrooms were decent! On our 16 hour flight to Dubai they offered two full meals plus a pizza or sandwich snack. The had unlimited beverages and offered them on demand throughout the flight. On our 8 hour flight to South Africa the entertainment was better and had a greater selection from the continent. Great engines, superior room and excellent flight! Felt like luxury from the moment we boarded till we arrived in Dubai! We spent 2 nights in Dubai! Amazing time and deserves a whole chapter itself! Super impressed with this world class airline! One star less for the fact that we had to pay for the seats after purchasing our tickets !! Otherwise I highly recommend!

    I flew on Emirates for the first time last month and was extremely disappointed. They did not…read morefollow through with their promised services, so don't be fooled. They offer a fancy, glossy package of business class, but the reality is they don't meet what's advertised. My flight was delayed landing in Dubai, but rather than drive me to my next flight as promised, they decided I wouldn't be able to make it and cancelled my ticket before I even tried. I asked the drivers at the gate if they would kindly take me, and I was denied. I ran 20 minutes across the airport, and arrived on time but was told they had made the decision for me. My baggage was delayed by 2.5 days - they couldn't explain why it wasn't loaded on the next two flights. My meal was also no longer available since they had taken me off the flight. I was also promised reimbursement of expenses upon arrival. I had a large presentation the following day, and none of my expenses for that meeting were covered. I also had a very rude driver getting to the airport. Don't trust the airline, and definitely don't trust their layovers. It's really too bad - I was looking for a new primary airline for business travel, and it certainly won't be Emirates.

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    Emirates
    Emirates
    Emirates

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    Asiana Airlines

    Asiana Airlines

    2.8(41 reviews)
    10.6 miFinancial District, SoMa

    I contacted this business at 1888.478.4407. for assistance, and overall, the experience was decent…read more The first representative tried to help, though I did have to be transferred once. Thankfully, the second person I spoke with was much more helpful and provided the correct information I needed. It wasn't a perfect experience, but it was still manageable and worth sharing for anyone considering reaching out to them.

    I'm writing this as a serious warning for U.S. customers purchasing tickets through Asiana…read moreAirlines' website. I attempted to buy a ticket from the U.S. site, but the payment page only offered China-based payment options like Alipay/WeChat Pay instead of standard U.S. cards. I completed the payment through Alipay, and the money was immediately deducted from my account. However, the Asiana website then showed "payment failed," no ticket was issued, and there was no confirmation email. This situation is extremely concerning. The airline took my money but did not deliver the ticket, leaving me to chase customer service for resolution. International travelers should not have to deal with missing payment methods, failed transactions after funds are already collected, and unclear refund processes. If you're booking from the U.S., be very cautious. Make sure you have confirmation before assuming your purchase went through. My experience has been stressful, time-consuming, and financially uncomfortable while waiting for the refund to be processed.

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    Asiana Airlines
    Asiana Airlines
    Asiana Airlines - New business class 'full flat' seat

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    New business class 'full flat' seat

    CLS Global Transportation - 26 Passenger Party Bus interior

    CLS Global Transportation

    5.0(194 reviews)
    36.8 miCambrian Park
    Minority-owned & operated
    Certified professionals

    We have not taken the party bus yet, but our experience booking with Sharon has already been top…read moretier. I've honestly never written a review before actually receiving a service, but she has been THAT professional, hospitable, and helpful throughout the entire process. We did find a few companies that were slightly cheaper (and many that were much more expensive), but from the beginning, Sharon made us feel confident that we are truly getting what we are paying for. Her response time, attention to detail, kindness, and personable approach have been incredible. She has made planning so much easier and more enjoyable, and we are so excited for the actual experience!

    I have a couple of go-to drivers for our work events, but given it was two weeks before the Super…read moreBowl, I knew it was going to be hard to lock one in. So, I did what I do best....YELP! Found CLS Global Transportation Inc. and they were my first call. Luckily, I scored the vehicle we wanted (sprinter) and worked with a really great woman named Sharon. Sharon was VERY communicative and was quick to respond to all my emails/texts. She made things REALLY easy for me; this made me feel comfortable bc I was not going to be on the actual ride and wanted to make sure my team was taken care of. Feedback from my team leader was that the driver, Lydia, was prompt, friendly and drove safely. Whew, I'm so glad this all worked out. I would definitely recommend CLS Global Transportation Inc.

    Photos
    CLS Global Transportation - 26 Passenger Party Bus

    26 Passenger Party Bus

    CLS Global Transportation - 20-26 passenger Limo Bus

    20-26 passenger Limo Bus

    CLS Global Transportation - Built-In Bar

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    Built-In Bar

    Turkish Airlines

    Turkish Airlines

    1.7(182 reviews)
    0.4 mi

    I recently purchased a plane ticket from Turkish Airlines through Booking.com. According to…read moreBooking.com's policy, I was eligible to cancel my ticket within 24 hours of purchase for a full refund. I canceled the ticket within that 24-hour period because I found a cheaper option elsewhere. However, I have not been refunded for the seat selection fee. Booking.com stated that it is not their responsibility and advised me to contact Turkish Airlines. When I contacted Turkish Airlines, I was informed that seat selection fees are non-refundable. I find this unacceptable because I canceled the ticket within the eligible refund period and never used the flight or the selected seats. According to the U.S. Department of Transportation, if an airline requires payment at the time of reservation, it must allow consumers to cancel the reservation within 24 hours and receive a full refund. This policy is mandatory in the United States. Furthermore, the Department of Transportation states that consumers are entitled to refunds for fees related to ancillary services when the associated flight is canceled or refunded. Ancillary services include optional services such as advance seat selection, baggage fees, Wi-Fi access, meals, and seat upgrades. The seat selection was purchased as part of a reservation that was canceled within the required 24-hour period.

    I booked flights with Expedia on Turkish Airlines. My son had knee injury and could not travel…read more Expedia cancelled our flights and gave us airline credit. I contacted Turkish Airlines to use the airline credit. They transferred me to their reservation agent (Travel Back) to book. I was informed by Bella Stine that the only way to use the airline credit is to buy 2 new tickets, Turkish Airlines would refund me the original airline credit plus one half of the new tickets as I will be using one for me to travel. They issued me a refund " Refund Amount: $2820.83 USD Including base fare and taxes. Refund Method: Visa Card ******2267 Expected Refund Duration: 01-3 Billing Cycle(60-90 Business days) Expected Refund Date: Between 01st Feb of 2026 to 27th of Feb 2026 Refund Enquiry Number: TK-O65894865569." I never charged anything to that credit card and of course could not be processed. I found the credit card that the 2 new tickets were charged and filed a dispute. Turkish Airlines refused because it did not meet their cancellation policy! Emails and calls to Bella Stine went unanswered. Be aware of doing business with Expedia and Turkish Airlines!

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    Turkish Airlines
    Turkish Airlines
    Turkish Airlines - The transformer seat.

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    The transformer seat.

    All Nippon Airways - Lie flat seating

    All Nippon Airways

    3.4(70 reviews)
    1.6 mi

    I've flown United -- say no more! ANA serves amazing food by comparison and the service is gold,…read morejust like Japan Airlines. The curry tonkatsu was flavorful and juicy and just look at everything it's paired with! We even got a personal size strawberry ice cream for dessert... Breakfast was a little lighter but the crab, smoked salmon and egg scramble simply inspired me -- I need to try to reproduce this at home! Japanese anything is just next level.

    Flew out of SFO the other night and it was a world class experience. Check-in was quick and easy at…read moreSection 1. ANA has separate check-in counters for premium cabins or bag drop only. Check-in agents seemed to be contract staff, based upon their generic black uniform. Check-in was courteous and easy. Security was easy. TSA Pre check and priority security seemed to be bundled together where no liquids or laptop needing to be removed. ANA's contract lounge United Polaris and United Club were both horrific and embarrassing. Boarding was on-time and merely a photo was needed to board. As our plane was merely 1/3 full, boarding was quick and we left ahead of schedule. Service started with a pre-departure beverage and we were given a couple amuse bouches for the late night departures. Heavy snacks are available at any time. Flew out on the original Boeing 777-300ER and it was fine. All the seats face forward and wifi is complimentary for Business class passengers. Apparently ANA sends out a voucher via email...I didn't find mine maybe because I booked via United? The seat itself is lieflat and forward facing. The screen is touchscreen and can be also controlled by the remote. There is a reading lamp too. The seat includes a mattress topper along with a super comfortable blanket and pillow. Service throughout the flight was world class. A meal was served 2.5 hours prior to landing. Opted for the Japanese option which included a wide variety of appetizers along with a main course of steamed fish served with a side of steam rice and miso soup.

    Photos
    All Nippon Airways - 787 in Star Alliance / ANA livery

    787 in Star Alliance / ANA livery

    All Nippon Airways - Japanese meal

    Japanese meal

    All Nippon Airways - Daikon Radish & Carrot in Sweet Vinegar with Herring roe, beef & asparagus roll, marinated shrimp in soy based sauce, mixed Japanese plum

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    Daikon Radish & Carrot in Sweet Vinegar with Herring roe, beef & asparagus roll, marinated shrimp in soy based sauce, mixed Japanese plum

    Air Premia - airlines - Updated June 2026

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