As much as I love my bank this branch needs more tellers on a Friday afternoon. When you have 4…read moreemployees doing what looks like nothing at their desk when you have 8 people in line with only two tellers is frustrating. I don't think I've ever seen more than two teller ever working the front.

NEVER BANK HERE AND IF YOU DO WITHDRAW EVERYTHING AND LEAVE…read more If I could give zero stars, I would. My experience with Cal Coast Credit Union has been nothing short of exhausting, frustrating, and disappointing -- especially when it comes to how they've handled a serious case of fraud on my account. Back in early June, a scammer linked their own PayPal and Cash App accounts to my Cal Coast account and stole money without my full understanding or permission. I filed a fraud dispute immediately -- but instead of helping me, Cal Coast denied the dispute, saying I "authorized" the charges just because a code was involved. And it was "directly from the phone"That's not how fraud works first off ok cal coast. What's worse is they admitted it was fraud, but said they don't owe me anything because it would be "their loss." Since when is that an excuse to leave your customer with stolen money, a damaged credit score, and no support? They told me to go chase down the companies myself, contacting PayPal and Cash App -- even though I don't even use those services and never had an account with the scammer's name on it. I was forced to do all the legwork alone, while Cal Coast refused to escalate, investigate properly, or even communicate clearly. They made me wait weeks only to be told "we can't help." Now, because of those fraud charges, my credit score dropped over 60 points, and Cal Coast still refuses to put the charges on hold or work with me to afford the balance. They've left me with debt I didn't create, no accountability, and no protection -- despite the fact that this situation clearly falls under Regulation E, which they are supposed to follow as a financial institution. The lack of empathy, professionalism, and action is shocking. I'm a young adult trying to build credit and stay afloat, and this bank has done nothing but hurt me. I've now had to start contacting legal aid and consumer protection agencies just to try and clean up the damage they allowed to happen -- and they still act like it's not their problem. Avoid this credit union at all costs. If you ever have to deal with fraud, don't expect Cal Coast to protect you. They will leave you hanging, ignore consumer rights, and then push all responsibility onto you. Absolutely disgraceful.

2 stars my butt! Best bank, and best branch ever. Karen and her manager Juan gave me outstanding…read moreservice, friendly, and saved me as usual. I've never had a bad experience at Wells Fargo. Don't listen to the noise! The people behind me complaining about only having two teller stations open need to learn some patience!! I was literally in line for 2 minutes!

More tellers when it's busy.... Nice people but scheduling by branch manager is horribleread more

Everyone is always kind here and helpful. I gave a 4 because it's always busy! No fault of their…read moreown. Just be prepared to wait if you don't have an appointment.

Amazing service and they care it seems that they take care of there employees . So clean and cozy…read moreto feel comfortable and get your finance taken care of.

Opened up an account for my daughter with Luka Pesanovic and he was fantastic. We have banked at…read moreChase for over 20 years and have not had any issues.

Worst branch I've ever encountered. ATMs are often down and the drive thru sometimes is closed…read more Very inconvenient.

My wife and I scheduled a 10 am appointment. Several days prior we received emails and texts…read morereminding us of the appointment. Irias (sp?) was the rep assisting us and she was great! She was very thorough and verified all our information was correct. Although, Irias did a great job. Debbie, the manager, verified we had all the necessary legal documents to accommodate us. Highly recommend visiting this location for your financial services with Irias and Debbie!

This Bank of America is probably one of the lowest service ever. Employees don't have any sense of…read moreurgency. The manager always greets you and says we'll be right with you... she never helps anyone.. only walks around and doesn't do much even when the line is long.... No matter what time of the day .. busy or not busy.. it takes them so long to help anyone.. you can never just go in and out of this place.. horrible.

My neighborhood bank…read more Tellers are friendly and professional. The lobby is always in great shape so once you step inside everything is good including soft music coming from the corner. Its out side the bank that has issues, the parking lot always has a lot of trash and the ATM is often dirty. I like this bank although fees keep increasing since predatory regulations relaxed with the current administration in DC.

Thank you Denise and Juan for the excellent service and professionalism! This is my local U.S. Bank…read morelocation and I was very satisfied with the service! Even during busy lunch hour everyone was helping where needed! Keep up the great work!

Worst bank ever, they are in your personal business everyday. Every transaction...they block your…read moredebit card for the state of CA dmv and they block your Zelle for trying to pay a Gardner's. So they blocked my dad out of all his money except he had to hope the bank was actually open. On top of that no online banking for you because we personally have determined you're not smart enough to do it. So therefore we have decided that you're no longer able to log in and pay your bills. You now have to try and call everyone to do this. Not to mention we don't believe that's your email so we have determined again your to stupid to handle your own account.!!

This is one of the banks that really care about the customers was great service . Resolve any…read moreissues promptly. My money is safe any weird transactions contact me right away , Best service. Thanks to Adrian Hernandez to resolve some issues in my account , With some fraudulent withdrawals. Best service small bank but very efficient. Thank u.

Great local bank. Great friendly service. Can be busy at times. Could use more parking spaces.read more

ATMs never work, staff is always slow. Don't bother coming for atm withdrawal, it won't work.read more

My favorite location always ready to assist me with any issues every time I have gone in there....read more

My minor son's disability card was stolen and drained at this ATM. Even with the last 4 and the…read moretime the money was withdrawn they are refusing to help Perris PD without the full card number. The card is long gone, stolen while in the hospital from the mail. They have the type of card, the exact time and date the withdrawal was and the last 4 of the card and will not send the police the video footage. How is that not enough information?!

Open door unusual policy, unrespect customer: Disappointed…read morewith this bank, Just went there to saving account, but going home with sad and depressed with this bank. they don't want their customers appear to their bank. even They don't allow people park in handicap/public parking spaces front their bank. I saw few employees running late after 9 o clock. If they think it is secure, is there any door for employees? Any reasons can be indicated that is bank policy. Who knows this policy and show the policy to public??Their policies r caused loosing customers. time by time, Wellsfargo will be . Not only me, another lady was also there under wind, cold outside. They want to kick customers out. They don't say directly but if we don't move out, the bank will not open for this day. Suggestion : retraining employees and delete weird policies n procedures. My experience: Please stay away this bank. Share link so everyone knows : https://abc7news.com/post/san-francisco-wells-fargos-employee-security-procedure-stirring-controversy/15148073/

This branch of Wells Fargo on Scott Road is the worst in the history of banking. I will never go to…read morethis bank again. It should not take 12-14 minutes to deposit a check. Never again. I remember 30 years ago Wells would give you $5 in your account if you had to wait more than 5 minutes. This branch would be out of business if that was still a thing....If you have to go inside this branch, make sure you bring a lunch.