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    Frontier Family Vision

    3.2 (10 reviews)
    Closed Closed

    Services - Frontier Family Vision

    Eye exams

    Eye surgery

    Eye testing and diagnosis

    1 More Service

    Retinal imaging

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    Wheaton Eye Clinic

    Wheaton Eye Clinic

    2.4(75 reviews)
    5.0 mi

    I'm had my lasik surgery here 22 years ago. They are more expensive than other places but I knew…read morethey would take care of me. Was worth it. I can still drive without glasses and I used to not be able to see good enough to find my glasses. They did have to do a touch up with the eyes but that can be expected. When I came back for an appointment I was told all done you don't need to come back. I told the woman that they were going to do a touch up. Oh. Then she went ahead and remesured my eyes for that. That's what I was there for.

    My experience with Wheaton Eye Clinic and Dr. Krishna Patel has been extremely disappointing. Over…read moreseveral months, I attempted to schedule treatment for a chronic dry eye issue, only to arrive for a long-awaited procedure and be told it could not be performed because required pre-authorizations had not been completed by the clinic despite numerous scheduling conversations and confirmations. The experience involved multiple reschedules, conflicting information from their staff, and repeated long wait times. On more than one occasion, I waited over an hour to see Dr. Patel, and there was no acknowledgement or apology for the delays. When the administrative error was identified, there appeared to be little urgency or empathy regarding the inconvenience and months of delay this had caused. While Dr. Janet Lee was helpful in diagnosing and treating my condition in the past, my interactions with Dr. Patel and the clinic's scheduling and authorization processes left me with little confidence in the overall patient experience. Patients deserve better communication, coordination, and respect for their time. Based on my experience, I cannot recommend Wheaton Eye Clinic. The organization appears more focused on growth and increasing patient volume than on delivering a consistent, patient-centered experience, and the quality of care coordination and customer service seems to have suffered as a result.

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    Wheaton Eye Clinic - Behind the Walgreen's Raymond and Ogden.

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    Behind the Walgreen's Raymond and Ogden.

    Frontier Family Vision - optometrists - Updated June 2026

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