Used to refer Paul to all my clients. Not any more . He wont schedule an appointment time, and says…read morehe'll be there maybe on a particular day and then no show up twice when given a whole entire day to show up. Clearly he doesn't need the business so DONT waste your call unless you want to sit around all day for a no - show and not an ounce of professionalism or even common courtesy to call and attempt to reschedule .

Paul has been our 'go-to' for years. Reliable, reasonable, and knowledgeable - everything you…read morecould want in an HVAC professional!

Bill at 1st Call Heating and Air has been our go to guy for years…read more He has been the best, and fastest at responding to our calls we have ever had, and is the only one we will call when we have problems. Last month our central heater started giving out burning smells and not working well. Bill was able to come over right away, and diagnose the problem, then replace the 20 year old heater in a few days. About 5 years ago he fixed our air conditioner the same day we called. We love this guy and HIGHLY recommend him!! Bill explains the problems, and offers different solutions, which is much appreciated indeed. If you have any problems with your air conditioner or heater, he is the man to call!!! Honest and professional!!

Bill is well an experienced and straight up with honesty answer and realistic. Especially in the…read moredays where people are just eager to sell units, especially I see big push going on by big manufacturers pushing units prior to EPA 2025 refrigerant change mandate. They will be my "1st Call" for sure!

This company has no call/no showed me more times than they have honored my appointment. Both…read moreelectrical and HVAC departments. Tonight my basement flooded and I called the emergency line. My window was 10pm-2am. The restoration company was there and gone and 2am came and went. No call/no show. Ralph said he left messages for dispatch and the tech because he couldn't get it touch with anyone. Avoid this company. It's a huge waste of time.

I rarely leave negative reviews, but my experience with Elkhorn has been extremely disappointing…read more The company installed our AC system and, weeks later, still had not completed the permitting process or provided clear communication on next steps. When I later scheduled a diagnostic visit for a non-cooling AC unit, the technician misidentified which condenser served which zone of the house and diagnosed a bad capacitor on the wrong unit. I paid a diagnostic fee but was left troubleshooting the actual problem myself after realizing the unit that was diagnosed was not the unit experiencing the issue. Mistakes happen, but the combination of poor follow-through, lack of attention to detail, and ongoing communication issues has left me with very little confidence in the company. I would not recommend them based on my experience.

Another great and fair priced AC replacement with Brent at Ohh-Zone. They have been our go to for…read moreseveral years for both service and repairs for several properties and will continue to be. He is honest, clearly explains your options for repairs vs replacement , and is transparent in pricing. No gouging like the big corporate owned companies as this is a local, family owned business that works hard to keep you as a customer. 5 Stars all day.

Brent was great! I felt like the last AC guy I had was scamming me with their annual maintenance…read moreplan and always trying to push services that he either had recently done or seemed unnecessary. Brent and the Ohh-Zone team were the complete opposite. He was very genuine and gave advice prior to even coming out to service the unit. Came up with a practical solution for a fair price. Would absolutely recommend Ohh-Zone and will use them as my hvac go to in the future.

Was referred to this company from Thumbtack. Ryan answered my call to install a window AC unit. He…read morecame to my apartment three times, the third time was to install. First two times was to get measurements and figure out what I needed to install an AC unit for a horizontal window into a vertical window. I believe he honestly cared about me and my predicament. Installation was a fantastic deal and he spent as much time with me as needed to make sure everything was perfect when he left. If you need HVAC services, call this company and ask for Ryan.

Ryan Installed a new furnace for us. He explained every step of the installation and did a great…read morejob and cleaned up before he left. In addition, he was great to be around! I was happy with his price quote and service. Will be happy to recommend Ryan and RPM Hvac service to neighbors and friends.

Matt is by far the best service professional of any kind that I have hired. I researched local HVAC…read morepros for weeks when searching for someone to install a whole home humidifier and called several for quotes. Matt got only gave a competitive price, but was the only one familiar with the Ecobee smart thermostat that I wanted to use to control the humidifier. When I hired Matt, he was extremely prompt, super reliable, and took great care with my installation. My Ecobee thermostat required an extra wire to trigger the humidifier and Matt spent an extra two hours just fishing a wire through my house without having to cut through any walls (which I was very much trying to avoid). It turned out to be a perfect installation and I was extremely impressed with his pride of handiwork. He even refused to bill me for the extra time to fish my new wire because he wanted to stick to his original quote so I wouldn't have an unexpected cost. Plus, on top of all that, he serviced both of my furnaces for free. I don't think it's common to tip service professionals, but needless to say he earned every bit of the tip I gave to compensate for the extra time and attention to detail. Even after the installation Matt was concerned about his customer and followed up with me on how the humidifier was performing. As it turned out, my water pressure was very high and every time the humidifier cycled it would make a big knock through the house. True to character, Matt showed up and installed a device on the water line that quiets the pressure changes as well as some pipe insulation to deaden any residual noise. And then he tried not to charge me! About eight months later we ended up moving for my job and the new home buyer wanted the HVAC certified to be in good order. I reached back out to Matt and asked if he could come by and take a look to certify there were no concerns. He did a full HVAC maintenance of both units and wrote up a letter for me to share with the buyer. And again, tried to say it was no charge. If you're looking for a trustworthy, reliable, honest, and knowledgeable HVAC professional, Matt is your number one choice! He even offered to help me with a virtual consultation after my move if I need it. Honestly, there are a few things I miss after moving out of state and Matt is one of them!

First off this was one of the best experiences with a contractor in general I have ever had which…read moreis refreshing because so often it is the opposite. Was looking for a complete HVAC replacement (furnace, AC, and water heater). I like Rheem so I looked at vendors that sold that. Got 3 quotes, and Matt's company far and away gave me the best quote. The whole process (from quote, to approval, to setting up the install) went smoothly and was low pressure and Matt was able to answer any questions I had. Even DenTech's quoting system (which is all online) was so much clearer and easier to use than the other vendors (who just sent email attachments). The install went great--on time and no issues. I am very pleased with the new system. Matt even followed up multiple times to make sure everything is working as expected.

I can't say enough good things about this company and the owner. He's one of those rare contractors…read morewho truly stands behind his work and treats every job like it's for his own home. A few years ago, when I lived in a 1950s house, I called him for an AC quote. Instead of just trying to make a sale, he took the time to explain that my old ductwork was undersized and would likely cause frozen coils -- and that installing AC wouldn't be a good idea. Every other company was still pushing expensive quotes, but he gave me honest advice that saved me thousands. That kind of integrity is hard to find. Fast forward -- I moved to a new home where the attic furnace was waking up my baby at night in the winter. He replaced it and sound-isolated it so well that it's now very quiet, even though it sits directly above my son's room. Later, I had him replace our main-level furnace too, and the workmanship and commitment to my satisfaction was unparalleled. Everyone I've referred him to -- friends, family, neighbors -- has had the same experience. His team's attention to detail, fair pricing, punctuality, and commitment to making sure the customer is completely happy are unmatched. Even when hardware compatibility issues have come up, they've gone above and beyond to make things right. It's also a true family-run business -- when you call, they actually pick up the phone, respond quickly, and stick to their word on scheduling. In today's world, that level of service is rare. I recommend them to everyone I know. If you want honest, high-quality HVAC work from people you can trust completely, this is the company to call.

Joe and crew installed a new furnace and AC unit in our house back in September. The pricing was…read morevery competitive! What was the best was Joe did a great job of educating you on what is important in HVAC. He didn't try to sell you some warranty or "yearly maintenance plan" like other HVAC places. He installed the units quickly and with expertise. He also noticed a pipe was leaking on the hot water heater and fixed/welded a new pipe at no charge. The whole experience was easy and made a not so fun purchase much more enjoyable. I have recommended him to my friends and family and some of them have used First Rate and had a great experience as well!! Thank you!

Down to two stars because I recently hired a plumber to diagnose and repair a gas leak and it was…read moretraced to a furnace fitting that they installed in the course of replacing my furnace. While this did not cause a catastrophe, it could have, and it cost another $500 for someone else to fix.

This was my first time needing an A/C replacement. I called 5 different places, mostly from top…read morerecommended on yelp. They all quoted me a minimum of 6k and couldn't get out to even look at it for 3 weeks due to the weather getting super hot and business picking up. Mr. Cool Heating and Cooling quoted me half that and came out the NEXT DAY. Within 48 hours of my first call to him I had cold air blowing through my house at an amazing price! Thank you John and Carlos!!!!