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    Frosty's Forest

    4.6 (14 reviews)
    Closed 12:00 pm - 9:00 PM

    Frosty's Forest Photos

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    Reviews With Photos

    Patrick A.

    They moved again to the LA Fitness parking lot. Prices are up everywhere so wasn't surprised to see it here. 9 foot tree was $375 and delivery is up to $50. I think they charged tax on both the tree and delivery which doesn't seem right - especially since I was paying cash to avoid the credit card service charge which they include on debit card transactions as well. If you're not paying tax why do I have to? We like their selection of larger trees and it's only once a year so I won't gripe too much - but now I feel better.

    Doggo
    Brenton L.

    Was a fun date with my girlfriend! We were able to bring our dog and she definitely enjoyed the corn maze. We can't wait to bring our dog back next year

    Flocked tree

    We wanted a contactless delivery and got so much more! We called and spoke to Marissa. She was more than accommodating! We told her what we wanted and within 15 minutes got pictures texted to us to choose from. Genevieve (worker at the lot) called to take payment and was very sweet. Tree was flocked and delivered contactless within the same day!! Score! Marissa even called prior to delivery because she was concerned a small section was not flocked enough to meet our satisfaction. It was so minimal but truly appreciate her attention to detail and customer service. Overall, great customer service from manager to front line workers! We will be returning to Frosty's forest next year!

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    6 months ago

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    4 years ago

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    2 years ago

    Business owner information

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    Marissa B.

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    4 years ago

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    3 years ago

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    6 years ago

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    4 years ago

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    3 years ago

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    3 years ago

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    6 years ago

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    9 years ago

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    8 years ago

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    8 years ago

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    8 years ago

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    Ask the Community - Frosty's Forest

    Review Highlights - Frosty's Forest

    Truly touched my heart to have such amazing service by Marissa and all the guys that work there!!!

    Mentioned in 2 reviews

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    The Home Depot

    The Home Depot

    3.1
    (299 reviews)
    2.2 mi
    $$

    On April 14. 2026, I went to buy a window air conditioner @ The Home Depot in Brea CA, Sal and…read moreAlbaro were so helpful to find the right bracket ac support even explaining to me how to install it myself. Also i'd like to commend Jasmin at the check out counter assisting me to apply for a home depot credit card I got approved and got a nice discount On April 18, I had to return the AC as i needed a bigger BTU, Roman at the return counter was so professional in helping me out get a replacement online making sure all my information are correct and getting back my original discount. Thank you to you all @ The Home Depot Brea CA for a good start on my project hoping now i could finish this soon

    On two separate occasions within the past month, while utilizing the self-checkout system, the same…read moreemployee has intervened by physically displacing me without verbal communication and proceeding to operate the screen, specifically selecting the "apply for a Home Depot credit card" option, subsequently gesturing for me to complete the application. In both instances, I reprimanded the individual, instructing them not to interact with the screen without my explicit permission and to refrain from attempting to coerce me into applying for a Home Depot credit card. This practice is highly unethical and potentially more severe. For customers, it is imperative that you do not permit any employee to operate the self-checkout machine without your express consent. You are entitled to complete your transactions with privacy and without being misled into applying for credit. Do not allow them to interact with the screen unless they explain their intended actions and you provide consent. To management, I respectfully request that you cease promoting this particular practice. It is unethical. Please discontinue this behavior. Note also that Home Depot often utilizes an automated response system for addressing issues on Yelp across numerous stores. The reply is nearly identical on all low-rating posts and requests the user to allocate additional time and visit a disguised URL. This does not constitute customer service nor is it appropriate in this context. However, neither is attempting to manipulate customers into applying for credit!

    Photos
    Grabbing some refill for Butane. Taking last 2 3.17.26
    Grabbing some refill for Butane. Taking last 2 3.17.26
    The Home Depot
    The Home Depot

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    Lowe's Home Improvement

    Lowe's Home Improvement

    2.5
    (449 reviews)
    5.6 mi
    $$

    Great In-Store Service, Terrible Customer Support Hotline…read more I ordered two medicine cabinets from Lowe's because they were in stock (even though they were slightly more expensive than Home Depot). Shipping was supposed to take 5 days, but when the delivery came, I only received one cabinet--the second box was a random piece of luggage I didn't order. Calling customer service made things worse. Abigale was unhelpful, gave contradictory answers about a discount, and hung up on us after we asked to speak with a manager. When I called back, Tina (a manager) still couldn't resolve the issue. Also, be aware: debit card refunds can take 3-10 days, and they won't guarantee any discounts over the phone. On the positive side, the in-store experience completely turned things around. At my local Anaheim Lowe's, Kayah in returns was great and made me feel valued. She brought in the store manager, Edward, who handled everything professionally and gave me a discount for the inconvenience. Bottom line: Store employees like Kayah and Edward are excellent. The customer service hotline is extremely frustrating--skip the phone and go straight to the store.

    Very disappointed with my experience with Lowe's. The refrigerator provided to my apartment…read moremalfunctioned and stopped keeping food cold, which caused me to lose a significant amount of groceries and prepared meals. While they did replace the refrigerator, they refused to take any responsibility for the food loss caused by their defective appliance. I understand policies, but when a product failure directly impacts a customer, there should be some level of accountability or goodwill. Customer service felt dismissive, and no effort was made to help beyond the basic replacement. I expected better from a company like Lowe's.

    Photos
    Outside entrance to the Garden Center
    Outside entrance to the Garden Center
    New cabinet purchased at Lowe's Anaheim, November 2025
    New cabinet purchased at Lowe's Anaheim, November 2025
    Outside entry

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    Outside entry

    Frosty's Forest - christmastrees - Updated June 2026

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