Gary and his staff came highly recommended. My wife's engagement ring needed to be repaired. Her…read morering never left our sight and the repair was completed in a matter of minutes. The ring looks as great now as it did the day I bought it for her 25 years ago! !Everyone there is very nice and knowledgeable. I will make my future jewelry purchases there ! Joe

Laura and her team were fantastic! I let them know about my experience with another vendor that…read moreripped me off and they made sure my experience with them was top notch, and it was. I received a beautiful badge pendant that I am proud to wear that represents my husband's work as a police officer, and a chain for my husband that he absolutely loves! Thank you Laura, you've gained a reoccurring client! I will be reaching out to you within the next few months for another purchase!

I've been a customer of Gross Brothers Jewelers since introduced by a friend nearly three years…read moreago. I've always found the brothers and staff to be honest, reliable and sincere in their transactions. If they tell you they will get you a watch, they come through. Christina is the new buyer and Rolex rep. She is amazing to work with. Gross Bros is not your typical AD. They've come through four times for my family. I'm waiting for my wishlist watch but confident that I will one day get the call.

Great experience purchasing a watch from Tara. Highly recommend this Jewelery store.read more

Great doing business with Jeff. Fair offer would recommend to everyone looking to buy or sell.read more

Extremely pleasant staff with upfront pricing on their items. I came here for watch battery…read morereplacements and was very pleased with the service and the reasonable rate of $10/watch.

Stopped by at Brilliant Earth within the Roosevelt Field Mall to check out engagement rings. Shout…read moreout to Matthew for giving us solid recommendations and clear explanations! Liked how he asked for information without being too pushy. We received ring information via email and it was pretty straightforward to adjust the diamond requirement settings! They also have an option to set up appointments to see different diamonds to help compare. Warranty plans were reasonable. The interior was also very aesthetically pleasing with nice couches for any longer consultation process.

Went to the store with questions and was told I would be emailed back from corporate in a day…read more It's been a week and I've sent additional emails and nothing back. Terrible customer service. Going to go to a different jewelers and never coming back. I was trying to by a tennis bracelet for my wife as a push present.

This is such a low class location and company. My husband bought me a pair of black earrings for…read moreValentine's Day via mail that I didn't like. Even though in big letters they advertise free returns, in the small print it says they don't refund the $10 delivery fee. My husband goes to the store and they won't give it back and point him to call customer service to get it back. The woman also awkwardly hit on him and told him he had nice eyes when he was returning a gift he said was for his wife. On top of that, when we spent a half an hour on hold with customer service, we were told they never return the delivery fee when my husband was told to call in the store. Such a low class company. Will never buy from them again.

I used to come here pretty often, and the last time I was here was over 3 yrs ago with my mom. Back…read morethen, she would usually end up falling asleep in their coffee room--which I see is no longer here. Anyway, I came in today to buy a small stackable ring and ended up walking out with a totally a different ring! ‍

I miss Envie in Garden City. The staff and store was lovely. It always was an enjoyable experience…read moreshopping there. The unique and artistic items were beautiful. I still get compliments on the many things bought from them. COVID has destroyed many local businesses. It 's a shame on so many levels.

The "store credit only" policy with reference to returns is unacceptable and I will no longer be…read moreshopping there. I had the item 3 days, it didn't fit, I brought it back. Be warned to try your items on before leaving the store. Totally unacceptable. I'll shop 2 stores down at Madison's niche (full credit on returns.).

Highly recommend this reputable jewelry store and John specifically .... We had a deep conversation…read moreregarding diamonds ( mined and lab grown ) and they are highly rated and trusted for good reasons!!!! Thank youuuu

This is an ongoing review because I'm not quite done with Herricks Jewelers. Technically I guess…read morethis review dates back more than just a little under this past year. My knowledge and involvement with Herricks Jewelers has been going on for quite some time and I'm happy to say it's been filled with positive experiences. So maybe most of my previous trips were for battery watches and small things like that, but when my (at the time) girlfriend and I were looking at engagement rings, I knew HJ had to be one of the places we go. The employees there make the experiences very personal and they're anything but pushy which you like from a small time local store (unlike Jared who tried to get me to buy a ring on our first trip ever looking!). I'll say that intimate touch takes things very far because I felt comfortable in wanting to purchase my (now) fiancée's ring here. As important as the staff is, price will almost always be a bigger factor when it comes to jewelry. At Herricks Jewelers I really feel/felt like I was getting my money's worth and at a respectable price. This was accurate after her ring was appraised for a nice chunk more than what I paid. Herricks was also great at taking care of any little snafus we had with the ring (diamond placement, size, ring color). This did take some emailing and back and forth, but none of these needs were charged as they really wanted to get the ring right for us. Overall, Herricks Jewelers has been around for a long time and I hope it stays that way. With a friendly and trustworthy staff, formidable prices, and a decent selection of jewelry, it's tough to turn down a trip here. As stated, this review is ongoing because we'll be coming back soon to take a look at wedding bands!

They say that good things come in small packages. This store is definitely one of them. This…read moreshop is located on a small road that goes into the Mineola LIRR train station from MIneola Blvd. There is some parking on the way in and then a little further into the station. It's not unlimited-plentiful but there seems to be enough metered parking available. This is a wonderful shop and Nilesh and his wife are the owners and people you will speak with once here. I had agreat experience having some old items repaired and purchasing new ones. They are also proud members of the Mineola Chamber and here to work with our Mineola residents and surrounding guests They have a lovely inventory of gifts for both male and female and a very nice selection of watches. Nilesh designs jewelry and when you see it, you will be very impressed. As far as retail goes, I feel very comfortable in this shop. KUDOs to the team at Pristine Jewelry.

Perfect local small jewelry store for repairs and new purchases. Family owned and extremely…read morefriendly and easy to deal with. Prices are reasonable and repairs were expertly done and on time. You won't be disappointed.

I have been a patron of this business for many years and I can't say enough good things about it…read more Andy and the staff are great at helping you to find exactly what you're looking for whether it's a piece for yourself or a special gift. The pieces are very unique and really beautiful and the prices are reasonable. In addition, Andy has made several custom pieces for me through the years and they all came out perfectly. The customer service here is absolutely top shelf! I highly recommend this business.

Amazing Jewelry store! The owner and staff go above and beyond to help you offering you their…read moreundivided attention. Great selection and reasonable pricing. Highly recommend

I recently brought in a 14k gold ring to Contempo Jewelers that was missing three diamonds and…read morehonestly in rough shape. Dale took the time to explain everything they were going to do, including why it needed to be rhodium dipped after the repairs. When they delivered it to me I couldn't believe it, it looked brand new! I really appreciate how clear and honest she was about the whole process. I've been coming to this store for over 15 years, and they've always been nothing but welcoming and kind. Even when they're busy, they make time to say hello and make you feel like a valued customer. I completely trust them with my jewelry, and I always find something beautiful when I shop there. Love this place!

I don't know what to say right now because my whole family goes to Contempo and I used to go there…read morefrequently 20 years ago. I think it depends on which salesperson you get. I just paid $300 to have a simple ring sized down from a 7 to a 4 1/2. There were no other customers in the store and the job took about 15 minutes. If I wanted to wait until next Saturday (I guess because they were so busy ) it would have been $100 less. What kind of BS is that? It's all about who you know in that place. They are really the only small jewelry store left in the area and I'm sure they charge more money because of this, plus it must've been a slow day so I believe that I was taken advantage of and I will never go there again.