We needed a new hot water heater and Huron Valley Plumbing was recommended. Tom came out and gave…read moreus an assessment and price. His install was very clean, they hauled away the old unit and they made sure to take care of all permits and inspection. We are more than happy.

I was thrilled to actually have someone answer the phone, but my inquiry was a non-starter due to…read morethe rude response I received to my phone call. Apparently it's not cool to ask this company for a general labor rate, a price range for a minimal job, or to even ask for their first name (huh???...jeez, just make up an alias if you don't want to give your real one!). They don't have a lot a lot of reviews on Yelp, and this was not a great way to get a new one. Rather than using the business model of an angry plumber answering the phone, they might do well to invest in a receptionist, a service, or just have people text an inquiry. Perhaps they are so good, they don't really have time for new business. I called two other plumbing companies and got fast response and ballpark bids, along with availability. Sure, plumbers are more expensive than we'd like, but unless you're desperate, price is far from the only consideration. Proceed with care.

We called Al's after they were the ones to originally install our w.h. In our house years ago after…read moreours started clanking. Not only did a service person come out within a few days, but they were happy to do a 5 min video explaining in detail what we needed to do going forward. This was really helpful and he was happy to answer specific questions and even chat with my husband after the video. It was well worth having a tech come out! So thankful to have Al's!

I am leaving this review because I am truly impressed with the workmanship of our new water heater…read more They were careful, professional, and courteous. I highly recommend these guys to anyone who needs a new or a repair on a waster heater. I love it when they are not employed by big companies because when you own your own business, you are sure to give quality work and that is exactly what Al's Water Heater did for us. Thank you.

I had a leak in my basement and knew I needed some pipes replaced. I knew it was going to be an…read moreinvolved project yet needed to be done to prevent further issues. I also needed a few faucets changed out. I knew it was going to cost $$$ but wanted to make sure I had quality work done without getting ripped off. I followed the recommendations of a few people and had olde towne plumbing replace pipes in my basement, install some shut off valves, and replace two bathroom faucets. I am SO HAPPY I went with them. I felt the price, professionalism and quality of the work was well worth the price they quoted/charged me. There were no surprises or upcharging and everything was discussed beforehand. If I ever need plumbing work, I will not hesitate to go with olde towne plumbing. Thank you Olde Towne plumbing!!!

Did not respond to numerous phone calls and emails seeking to have hardware they sold and installed…read morefixed. Did not respond to BBB complaint

Tim came out to do maintenance on my AC. He was very friendly and knowledgeable and answered all my…read morequestions.

Great communication from the entire team from the Owner to the sales team. Fair quote without any…read moreback and forth games and the crew that came to my house for the install for the new water heater was professional, friendly and did a great job.

Thank you Robert. Quick diagnosis, and prompt resolution. I appreciate that you have had a 14 hour…read moreday so far and worked through dinner time. Good job. MLKing

I am hopeful Haley will stand behind their work, even though it appears the company is no longer…read morelocally owned and managed. We recently discovered an issue with the sewer connection they installed, and waiting to hear if they will make it right.

I purchased a coop in Ann Arbor after graduating from the School of Social Work at UofM and began…read moreworking as a therapist. I was doing a major rehab, and my HOA required permits to install a new tub, toilet, and all faucets, including a hot water demand tap. Also, I wanted to run gas lines for my stove and dryer. I called around to find a plumber and a mechanical person. Some of the quotes were outrageous. Alex came and gave me a quote that was half the cost of what I was getting. The plumbers had to come out four times at different stages. Meredith was patient and efficient, scheduling with the building department and her staff. Special thanks to Matt, Jeremiah, Tom, and others. Alex also went beyond to have his crew install my gas stove and new utility basement sink. Everyone showed up on time, professional, efficient, and friendly. And they cleaned up thoroughly after each job. Highly recommended!

This was our second positive experience with Mitch the Plumber. Meredith did a great job scheduling…read moreour work and keeping us informed about the plumber's planned arrival. Sean showed up looking like the professional he is. Sean started by checking our replacement toilets for cracks and defects. Then he removed the old toilets and installed their replacements. Those old toilets were HEAVY, but Sean carried them downsairs making sure he protected our house and stairs from any damage. When he was done, Sean checked his work carefully and then cleaned up after himself. What a great job - those toilets look like they were always meant to be there. Thank you to the Mitch the Plumber team but especially to Meredith and Sean for taking such good care of us.

Not sure anyone ever looks forward to working with a plumber.... but, we had a leak on our water…read moreheater. Water in the floor. Tell-tale signs of a water heater on it's last leg. I used the project quote function on Yelp to snag some pricing and info from local plumbers. In chatting with Al over yelp, he had me send some pictures and gave me a general idea of pricing. Unfortunately for me, my setup is non-compliant with current code specs. Fortunately for me, Al was able to come check it out in person the next day. He was then able to get back to me and upgrade my system, install a new water heater, and take the old one out... all within 72 hours of my original request. Some of the larger companies in the area were a week or more out before even willing to come give me an estimate. Can't say enough positive things about Breyer's. From start to finish it was a friendly, professional, and well done project. If i need a plumber in the future, they'll be my first call.

after a heavy storm and high heat, my father's air conditioning quit working July 4th. I called…read moreBreyer's and he came out within 1 hour of my call... and diagnosed and fixed with a part he had on truck within minutes. Having service like this... quick, knowledgable and not too expensive (it was a holiday!)... makes it so much easier on those of us that care for others. I'll be calling Breyer's for every HVAC need from now on.

We had an excellent experience with Edwards Plumbing and Heating last week. We called them during…read morean emergency when our sewer backed up and a drain needed adjustment. They responded incredibly quickly, arriving within just a couple of hours, and immediately got to work. What we expected to be a two- or three-day project was completely resolved in just one day. Despite working in 90-degree weather, the crew stayed professional, hardworking, and focused on getting the job done right. They understood the urgency of our situation and brought in additional team members to ensure the work was completed as quickly as possible. A special shout-out to Malcolm, Steve, and Bill. They were friendly, easy to work with, and took the time to walk us through the problem and explain the repairs so we could fully understand what was being done. We were also impressed by their honesty and integrity. There was an accidental error in the original quote that resulted in a lower price than they would normally charge, but they honored the quoted price without hesitation. From their fast response time and quality workmanship to their excellent customer service, Edwards Plumbing and Heating was a pleasure to work with. We highly recommend them and will definitely be using them again in the future. Saline, Mi

I hired Edwards Plumbing & Heating to replace a sewer line at my home, with the specific…read moreunderstanding--confirmed in writing--that the PVC replacement would extend all the way to the sidewalk. Unfortunately, that did not happen, and the consequences were significant and costly. Years later, when the sewer failed, excavation revealed that the PVC line actually stopped roughly two yards short of the sidewalk, leaving a transition to old clay pipe. Because Edwards' work suggested the replacement went to the sidewalk, a second contractor initially excavated in the wrong location. This error forced the unnecessary removal of a tree (including canopy loss and removal fees) and resulted in a full day of wasted excavation before the correct location was discovered closer to the house. I will be uploading two images with this review: A photo clearly showing where the PVC pipe ends well short of the sidewalk. An invoice from Edwards Plumbing & Heating documenting the scope of work that stated the replacement would extend to the sidewalk. I attempted to resolve this directly and professionally. I sent a detailed demand letter by certified mail (delivered December 1, 2025) and followed up by email outlining the documentation and requesting reimbursement for the resulting damages. Despite multiple opportunities to respond, Edwards Plumbing & Heating did not reply. To be clear, Edwards did excavate to the sidewalk originally and replaced sections of sidewalk as part of their work. However, the sidewalk repair was so poorly done that we later had to pay out of pocket to have the sidewalk blocks redone correctly. This review is not written lightly. Sewer work is expensive and disruptive, and homeowners rely heavily on contractors to perform it correctly and transparently. Based on my experience, the work did not match what was promised, and the lack of response afterward was deeply disappointing. I would urge homeowners considering Edwards Plumbing & Heating to ask detailed questions, verify work locations carefully, and document everything before proceeding.