My wife had a issue with a item not working so we went back and this lady Cassie went out of her…read moreway to locate her receipt on the self check out and was able to provide her with a refund. Most gas stations would have said sorry can't help you without a receipt so we are very grateful for her and the guy that was working with her

I would rather walk two miles in the heat than to stop at this station for ANY reason! I took my…read moremotorhome there to wash it and the timer ran out AFTER I put an additional $3 in for more time. I went into the store to ask for assistance and the girl "running" the counter was no help whatsoever. She called the owner and he told her to just give me $2 back! Bear in mind, I had just deposited $3 and in this heat, the soap was drying! The whole place is filthy and smells like old grease and stale food.

I have tried to get gas here twice now. The first time they didn't not have a change for a 100. I…read moredidn't have any smaller bills on me and only needed about 20 worth of gas. What kind of business doesn't have 80 in change, strange! The second time I went back I paid and then went to the pump and all the Premium and Plus buttons on the pump were taped over. I went back into the store and asked if they were all out of Premium gas, the attendant told me yes, I'm sorry. I said you ran out of gas? He said Yeah! I forgot to tell you. What kind of gas station runs out of 2 kinds of gas? I had to get gas so I went ahead and put regular in and vowed never to return to this station ever again. When I attempted to pump my gas it only pumped 4 cents!!!! When the attendant saw me struggling with the pump he started giving me sign language from inside the store. I had no idea what he was trying to tell me so he finally came out and said he had to clear the pump because something went wrong, Ugh!!!!!!!!! I finally got my gas and got out of there. Although I swore that the pump started counting before gas ever came out, I was at about 1.50 before I even heard the gas flowing through the pump. Never going back. If I could give them a negative score, I would!!!!!!!

Shocked..we visited the QT station on Saturday, 4 April. We normally visit QT because how clean…read morethe stations are. However, I could not believe how dirty and messy this store was. The drink machines were pretty dirty and I didn't buy one because of how dirty they were. As I said, this is not normal for QT stations. Someone needs to get this store to QT's standards.

I stop by this Quick Trip several times a week on my way into work. The staff are always super…read morefriendly and the store is very clean!

This location is busy! I stopped here on my road trip to grab a fountain drink for the road. Since…read morethis location is probably super busy all the time, most of their drink options (including the frozen drinks) were out of order. The outside water dispensing station was also out of order today. I love Quik Trip so I'll always rate them high for the experience they give to each customer who walks in the door.

Outside it is always clean and well kept. Inside is the same and the restrooms are always clean and…read morestocked. Never had to wait long in line, they seem to have it down to a science. Plenty of parking and easy access to Florence

Subject: URGENT FORMAL COMPLAINT - Child Safety Concerns, Misleading Charges, and Failure to…read moreProvide Adequate Customer Service To Whom It May Concern, I am submitting this formal complaint regarding the unacceptable treatment I received from AAA during a recent roadside assistance incident. I am beyond disappointed by the lack of concern, empathy, and urgency shown by your organization during what was a dangerous situation involving both my 11-year-old son and myself. I became stranded on the side of a busy highway with a flat tire. Traffic was passing at high speeds, creating an extremely dangerous environment. I was not alone--I had my 11-year-old son in the vehicle with me. As a parent, there is nothing more important than the safety of my child, yet throughout this experience I felt that AAA showed little to no concern for the risks we were facing. To further complicate the situation, I am a diabetic. Stressful situations and extended delays can create legitimate health concerns. Despite explaining the seriousness of our circumstances, the representative I spoke with, Cindy, showed no sense of urgency and no meaningful concern for our safety. At no point did I feel that AAA was treating this as the emergency situation that it was. What disturbed me most was the apparent focus on money rather than member safety. AAA advertises itself as a company that provides peace of mind and protection when motorists find themselves stranded. However, when I needed assistance, I felt as though policies and payments were given more attention than the fact that a child and a member were sitting dangerously close to high-speed traffic. The situation became even more frustrating when I was informed that the additional mileage charge would be approximately $60. Based on that information, I agreed to proceed. I later discovered that the actual charge was $92. This is a significant difference and raises serious concerns regarding transparency and accuracy. Had I been told the correct amount from the beginning, I would have been able to make an informed decision. I am demanding a clear explanation regarding the following: Why was I quoted approximately $60 and then charged $92? Why are AAA members required to wait 48 hours before certain membership benefits become active? How can AAA justify charging significant additional fees after members have already paid for a membership? Where are these charges and restrictions clearly disclosed to consumers? What specific procedures are in place when a member is stranded with a child in a dangerous location? Why did the representative appear to show so little concern for the immediate safety risks involved? As a paying member, I expected AAA to place safety first. Instead, I was left feeling abandoned, frustrated, and misled. The reality is that my son and I were sitting on the side of a highway with vehicles speeding past us while the company that claims to protect motorists seemed far more concerned about fees and policies than the well-being of its members. This experience has seriously damaged my confidence in AAA. I joined because I believed that if I ever found myself in an emergency situation, AAA would be there to help. Instead, I was left questioning whether member safety is truly a priority within your organization. I am requesting a formal written response addressing every issue outlined in this letter. I also request that this complaint be reviewed by management and that appropriate action be taken to ensure that future members, especially families with children, are not treated in a similar manner. If I do not receive a satisfactory response, I will consider sharing my experience through consumer review websites, social media platforms, and other appropriate channels so that others can make informed decisions regarding their membership. No parent should ever feel that the safety of their child is secondary to company policies and fees. Unfortunately, that is exactly how AAA made me feel during this incident. I expect a prompt response. Sincerely, Dan Schroeder AAA Member

called early this morning and Shawna answered promptly, explained where I was and where my car…read moreneeded to be towed to. She called me back a couple minutes later with a quote, I agreed to it and she said someone would be out in roughly 16 minutes. Truck arrived as schedule, James was pleasant, he loaded my vehicle and we were off to the mechanic. great service, I recommend them.

Not a bad little store just like I said on others not the big Kitchener newer stores but polar pops…read moreare still there lol

Pretty standard gas station. As with any gas station around the world these days, prices could be a…read morebit lower. But it's clean, it's right off the interstate and has a good store attached for all your quick travel snacks and needs. Quality is decent. Services provided are what you'd expect from any gas station really. It's always hard to review gas stations because there's nothing like surprising to report - they serve gas. And snacks. And all of it is overpriced lol

WILL STEAL YOUR MONEY AT THE GAS PUMP. I just filled up and the pump said $2.47/gallon (great deal…read moreright?). When i got my receipt they had charged $2.79/gallon. I went inside to tell the cashier and she and the manager said I had selected an upgraded fuel, which I did NOT. They refused to refund me and then said they didn't care that they were losing my business. That they weren't going to check the pump. BEWARE when buying gas (or anything else?) here.