Stay away from this business!!! I had purchased a sheet set from them in December 2022 for $120 and…read moreafter a few washes the sheet is coming apart. I contacted them about returning it for another sheet set and they told me their return policy is 30 days but they can offer me a basic 10% discount on my next order. Why would I give you more of my money for another possible defective item? I will never do business with this company again and I advise everyone else to do the same because they don't appreciate their customers.

This is a review of the parent company of West Elm. TL;DR…read moredo **NOT** buy anything that you cannot get in the store, and expect privacy violations with your data. It has been more than a month since we ordered a couch, but still no couch. First it arrived broken. Then the replacement parts get misplaced at the warehouse. We were supposed to get the replacement couch last Friday. Then it was supposed to be today. Once again, a call comes saying someone screwed up. Now we don't even know when (if) it will come. 2-3 weeks really means 2-3 months. This is what you get for a $299 shipping fee. And to add injury to insult, they somehow got ahold of my three-year-old child's name and are addressing the delivery confirmation/shipping emails to him. It seems WSI is spending far more money on their ML/DA departments then on actual product. I guess COPPA means nothing to WSI.

This is a neat place that has a lot interesting utensils like soup spoons,forks,knives,serving…read morespoons... They also have nice Plates,Tea Cups,Regular Cups,Glassware,Rice Cookers,Hot Pots,Claypots,Gravy Pots,Ketchup & Mustard Squeeze Bottles... This was my 1st time coming to this utensil supply store and what I bought myself was a soup spoon... If you Yelpers & Yelpettes need to buy utensils or cookware try going to the Chase International Trading Inc In The San Francisco Chinatown Ca USA Area!!!!!

I'm not quite sure where the store's name comes from. Maybe it's because of its location so close…read moreto the FiDi (i.e., Chase as in inspired by Chase bank)? But why the "International" and "Trading"? Do they export? Regardless, this relatively small shop and the intersection between Chinatown and FiDi is basically a no-frills hardware store filled to the brim with what I assume is imported merchandise (based on the name, the boxes laying around with Chinese text on them and the fact that not very many lower end glasses, pans, lamps, meat cleavers, etc. are still being manufactured in the US).

My Vintage Cuisinart blender had a broken cord. They fixed it and cleaned the motor. They fix…read morerazors and lamps as well. Great resource!! Thanks Phil's!!

Knew what I wanted. He showed me other options which was great. I hit a sale price that I hadn't…read moreexpected and even with HEPA filter and extra bags came in under my budget. Very happy with service here and loving my new Miele vacuum.

If you're a homeware junkie like me, this is your haven!…read more Tucked away in SF's Japantown, SF76 is a beautifully curated store featuring all things homeware, kitchenware, and cutie knickknacks. Walking in, it reminded me of an elevated Muji, but with more intentionally sourced goodies from local artists and makers. I could truly spend hours here- the selection is amazing! I ended up with a handful of adorable chopstick rests to take home.

Beautifully curated home goods, mostly from Japan. Elegant ceramics, stationery and apparel to…read moreround out the assortment for a lovely store.

It's true what I'm reading. Patrick is amazing. He was patient, understanding, thorough and…read moreentertaining to boot! Great experience in store. Definitely worth the trip (especially vs spending time on a call with zero success).

don't buy the v16 just yet if you're expecting to use all of the app features. the vacuum itself is…read moregreat, but the app still registers it as an "unknown machine," so many of its features are unavailable. what made this especially frustrating was that online chat and hotline support were very confident the issue was my original v16. they even sent me a return label and assured me i'd receive a replacement that would fully work with the app. but there was no way i was going to ship it out and wait around 15 days, so i went in store instead and got a replacement. the san francisco demo store staff helped me set up the new vacuum with the mydyson app in-store, and from the beginning they were actually right--the app would not work with this model either, despite what online and hotline support insisted. the saving grace of this entire experience was the demo store staff. trust the people whose hands actually touch these vacuums every day. miguel was incredibly helpful during my first purchase. i didn't catch the name of another staff member (he's in one of my photos), but he patiently helped me set up the replacement in-store and confirmed the same app issue. and the biggest shoutout goes to zac, who has been patiently updating me since january on the v16's availability. he consistently told me the issue wasn't my vacuum, and i owe him an apology for not believing him sooner. still giving this store 5 stars--not because of the v16 or the online/hotline support (those honestly get a 0/100 from me), but because the sf demo store staff are outstanding. they're knowledgeable, patient, and genuinely care about helping customers. they were the saving grace of this entire experience.

First and foremost I would like to understand why all the bad, negative reviews on this company…read morethat has been in business for sooooooo many decades!! That's right decades! Too be honest with you, it never crossed my mind to write a review on Cuisinart Sales & Services. Recently, on the 1st or the 2nd of July, we bought a small, tiny grill from Amazon with Cuisinart brand. It had a survey code to scan their QR code or simply go on their site: bit.ly/CuisinartGrilling and give them my candid review/feedback. Unfortunately, after trying it for like 5 times and calling their customer service #, I wasn't able to get in contact with anyone and wasn't able to give them my 5 star feedback. I don't know why the phone # is giving me a busy signal and I wasn't able to thank them for the grill that we bought by giving our fair share of rating. Tried calling their customer service # literally 6 times back to back. No answer. Moving forward, for so many decades we purchased so many different products/appliances from food processors, toasters, coffee makers, pots and pans, blenders, waffle makers, indoor grill (to place on top of a stove,) and the most recent item was the small grill. We took it to the park, grilled our different kind of meats and vegetables for 4th of July and ate them. It came out PERFECT! SIMPLY DELICIOUS! We have ordered things online and in different stores where they sell/sold Cuisinart brand and never had any problems with it. Why 4 stars? Because no-one is answering the phone after calling 6x and wasn't able to give my 5 star review on their site. Please check the phone number and your website. Prices are reasonable and affordable. Depending on what you buy and where you buy it from?? Store or online. Thank You.

I ordered a coffee maker and it had the wrong water filter holder. I cannot use the coffee maker…read morebecause the water reservoir leaks. I have had 5 calls to customer service and it has been over 2 weeks and I am still waiting for a tracking number for a simple water filter holder. They are the worst!!!!

Eugene is amazing with so much knowledge and expertise. We…read morehighly recommend him. His help was invaluable in remodeling a kitchen and bathroom with his assistance in choosing the things. Could not have begun without him.

Went in to check out their selection of faucets and tile, and see if by chance they had a limestone…read moresoaker tub and an acrylic tub I could touch - they did - great selection, and already the employee was over than where we previously purchased bathroom decorative plumbing supplies ... very happy to feel the materials and see them installed on various textures - definitely coming back here for final decisions and purchases

I am extremely disappointed with the after-sales service I received from San Jose Appliance Store…read moreand intend to file a complaint with the Better Business Bureau. When my old oven stopped heating, I decided to replace it rather than repair it. I found San Jose Appliance Store through Craigslist, contacted Anthony, and arranged delivery of a used oven. The oven was delivered promptly, and my old oven was hauled away for an additional fee. Unfortunately, after installation, I discovered that the front burner would not ignite properly. When it did light, it often released gas into the kitchen first, creating what I believed to be a serious safety concern. To the company's credit, they sent a technician to inspect the stove. The technician was courteous, but the repair was unsuccessful. During the visit, brake cleaner was sprayed inside my kitchen, leaving strong fumes throughout the house. My wife and son both complained about the odor, and my son later developed a headache. A few days later, another repair attempt was made when a replacement part was brought to my home unannounced. Unfortunately, it was the wrong part. I then contacted GE directly and discovered that the serial number listed in the advertisement was incorrect. Once the correct information was identified, I learned the stove was also missing two racks and required a replacement handle. I ultimately spent about $150 replacing those items. I was also unable to obtain a proper invoice because I was mistakenly given another customer's paperwork. When I raised these concerns, I was told the stove had been sold "as is" despite the advertised 30-day warranty. I was also told the missing parts and defective burner were merely cosmetic issues and accused of "trying to demand money." To be clear, I never demanded money. I simply asked the company to provide the correct replacement part so the stove could be repaired safely and function as represented. That request was never fulfilled. Anthony briefly suggested a trade-in arrangement, but multiple messages later indicated that no exchange would take place. The only remaining option offered was another repair attempt, by which point I had lost confidence in the process. Adding to my frustration, I later discovered that the oven I paid to have hauled away was being advertised for resale on the company's website. At this point, I have purchased the necessary burner part myself and will hire a qualified technician to complete the repair. This has been an expensive lesson. I was not seeking a refund, discount, or special treatment. I simply wanted an oven that worked safely and a company that stood behind its warranty. Update: In response to the owner's reply, I would like to clarify a few points. My concerns remain unchanged. The oven was sold with a faulty burner, and despite two repair attempts, the issue was never resolved. I also did not "demand" money. I initially proposed a simple solution: that the business owner obtain the correct replacement part and ship it to me, which would have eliminated the need for any refund. When no effective resolution was provided, I purchased the correct part myself. This was not merely a cosmetic matter. The issue involved a burner that failed to ignite properly and allowed gas to accumulate before lighting, which I considered a legitimate safety concern. At this point, I no longer expect this business to honor its warranty when doing so is inconvenient or costly. My review is based solely on my personal experience. I encourage prospective customers to consider all available information, including both the owner's response and customer reviews, and make their own informed decision.

We were in need of a new oven since ours stopped working 3 months ago. Found this place on Facebook…read moremarket since we were on a budget for replacing our stove/oven. Went in today and Leslie was very helpful. We found a stove/oven with a glass top and Leslie worked with my budget to include delivery, install and take away of our old stove ALL within hours of when I came in the same day. I received a 90 day warranty and she assured me if anything went wrong before then, I could call her. Would definitely recommend SJ Appliance to anyone looking to purchase large, expensive Appliances yet on a budget. Thank you for Leslie and the team of delivery guys who were in and out in less than 15 minutes.