Always very friendly, welcoming and informative. Whether you…read morejust need an overall inspection or some much needed work, your inspection report shows the good, the questionable and the must haves even with photos. Courtesy shuttle is DEFINITELY a plus. Stay BLESSED!!!

Two out of our three vehicles have been serviced by this location, and our third vehicle will be…read moreserviced this week. The staff is very professional and the work is done in a timely manner

Do not under any circumstances take your car here. Two weeks after dropping my car off here for a…read moreroutine repair I called and asked for an approximate date it would be finished. They told me it would probably be another week. 2 weeks after that I called again and was told they had no idea my car was even there. It had been sitting there for an entire month completely forgotten about. Please NEVER step foot in this place.

Jerry, Kristi and the Goodyear team always provide great customer service. I will definitely keep…read morecoming back to this location in Lenexa!

Went here to get my rim changed and very friendly staff that helped every step of the way, even…read morewhen the balance machine broke down they still got me out of there asap! Highly recommended shop that will keep you informed of everything going on.

Recently I bought 5 new tires and had them installed here, along with 5 new wheels, 5 new TPMS…read moresensors, new lugs, tires balanced, and an alignment. Dropped it off in the morning and they had it done by the end of the day, which is quick considering the amount of work needed to be done. By the time I picked up the truck, everything was buttoned up exactly how I asked. All tires were properly assemble, balanced and programmed with new sensors. The old tires were disassembled and thrown into the bed with the old sensors and lugs. They even took the time to mount the spare underneath (something I told them they didn't need to do). Friendly and understanding staff. Cool guys. Couple months later, the tires hold air perfectly and ride great. These are my second set of tires installed here with no problems. I'll keep coming here.

Had my car towed in, they were prompt and helpful! Got it done very quickly and were easy to…read morecommunicate with.

I had an unexpected flat tire and gave Firestone a call since they were nearby. They immediately…read moregot me in and helped get the spare on and ordered me a new tire. I went in the following morning to get my tire replaced. There was no waiting. Joshua was extremely helpful and sympathetic to the situation. He got me in and out so that I didn't miss my kids games because I was sitting in a tire shop. Thank you so much to all the staff at Firestone, they were all kind and helpful. I would highly recommend this location.

Driving on I-70, our check engine light came on in our RV just outside of Topeka. A quick search…read moreidentified Shorey Automotive as having the best reviews and the ability to service RV's. We were not disappointed- Mike, Mark and the team ran a detailed diagnostic of the problem, talked us through the necessary repairs - new spark plugs and coils- and got to work on it immediately. They were accommodating to our large family, let us get things out of the RV, so we could spend time at the zoo while we waited, and had us back on the road 4-5 hours later. They personally called us a couple of hours later to make sure all was well. For an unfortunate situation, we couldn't be more happy that it happened where it did and that Shorey was willing to take care of us. Thank you.

Brought my vehicle here for secondary opinion on my BMW. The primary issue was a burning smell…read morewhich was caused by a bad valve/gasket that was leaking. I also noticed that my RPMs were off. They did their diagnosis. I was really happy they fixed the issue with the smell but even though they replaced the spark plugs, my RPMs are still off. Their cost was actually more than what I would have paid at the dealer but I do prefer to support local mechanics. John was nice to work with and I appreciated their communication and timeliness.

This place is almost like Jiffy Lube Lite…read more They get you in the bay, out of your car and start talking to you about what's under your hood. Then they try to sell you a bunch of stuff. It is what it is and it's fine. Most of the employees I spoke with were professional and easy to talk to, even if I declined most of what they suggested. One issue - a gentleman said I was out of oil. I wasn't. My engine was low and I didn't add any before I drove here because I wanted the to ask a couple of questions and have the mechanic look at my engine, but there was definitely enough oil to get me from my apartment to this garage. After a small back and forth and a discussion about what oil should be added to my car - I asked for the manufacturer recommendation that was printed in the vehicle's manual - this gentleman called me over to the front of my car to show me what a car with actual oil in it looked like. Good for him. I'm glad we got it straight even if he didn't make the point he wanted make. Anyway - if you're interested a first come first serve garage that performs repairs is also available. I declined to get my tires rotated because I didn't want to wait two hours, but the option is there. Going forward - I think this is a good spot for an oil change and some fluids if you're short on time or in a hurry. I'm also going to continue to use my main mechanic for any larger projects and heavy lifting.

Had truck towed there because it wouldn't start. They said without looking at it that it was the…read moretiming but we left it overnight so they could diagnose it. The next day they said the engine was blown so we needed to get a new engine and offered us $500 for it. We went back 3 days later we tried starting it and it started however it didn't stay started. So they gave us a free diagnostic and it came back that the engine is blown. In the meanwhile we are renting a rental car. When we found an engine, we called them and found out the guy we were working with was fired and he was the only nice one. Anyway they wouldn't give us a price, then we called corporate then they said they couldn't do the work.

This is the worst place and most unprofessional business! Joe is very rude as I had cancelled a…read moretire order within 2 days after our order. He did not get the message apparently and called me out for an unpaid balance of $22.00 which I owed and then paid. He accused me of not responding for 2 weeks which is false as I responded 2 x during the 1 week. He also accused my husband of almost hitting his car that was parked close to the entrance of the garage entrance. He also accused my husband was intoxicated. Really? Who does that? Number 1 , my husband does not drink. There was purchase of Non Alcoholic beer in his car. So what? He texted me on his personal cell and got mad that I texted him back and then he stated he was going to block me!! This should be a big fat -10 rating!!

I have been taken advantage of over and over when taking my vehicle to a dealership and other auto…read moreservice places. I recently was convinced to pay $800 for $400 tires. They were really bad tires. I realize I have to take some ownership in this, but it is a little difficult for me to trust the auto care service world.. A while back, a man knocked on my door and sold me a coupon book for Shawnee Auto Service Center. I decided to get my free oil change and get out of there. When I arrived, I explained my recent experiences. They were so nice, so professional, and answered so many of my questions. Shawn (sorry if I spelled it wrong) took me outside to show me and explain things that needed to be repaired on my car so it would be safe for my next trip. They did an amazing job. I will be returning. I highly recommend the coupon book. It saved me a ton of money. I will be returning.

The AC went out in our 2018 Acura MDX the weekend before it got HOT in kc. We knew we needed to get…read moreit fixed and quickly. Enter Tom's. First thing they answer the phone so kindly and ask the right questions. They have full transparency pricing. They fixed our air in a day by replacing our compressor. When we took it home that night it wasn't working quite right, so they took it right back and even loaned us a car! They had it back to us the next day and it's working perfectly now. We look forward to using Tom's in the future and recommending anyone else to go there. They were kind, honest, efficient- can't ask for more than that.

We have been back again and again. Love this place. They do honest work with quality parts. They…read moreare worth the wait.

Great customer service from all I have encountered. They have a clean bathroom and storeread more

This kwik shop is in a very convenient location and has great slushees as well as a wide variety of…read moredrink and snack options