I have been a tenant with Asurent for over a year. My experience with Rick and his team has been…read moregreat! They are always responsive, friendly and eager to help. From my first contact with them, I was treated with respect, and an immediate response. With the housing shortage in Medford, not many realtors ever returned my calls, or asked for applications and fees just to view a property when I was shopping for a new home. Asurent does not do that! Rent from this company if you can.

LONG STORY BELOW. BEWARE!…read more THE OWNER OF ASURENT, LISA PETRINI, THREATENED ME FOR MY HONEST REVIEW! I slightly revised this review, today April 29, 2026 as a few problems were resolved on April 28th. Lisa, I investigated the law and you have nothing on me. This is protected speech. Have your lawyer check the S.L.A.P.P. law. I'm retired and I'll be happy to go to Medford several times to see you in court. There will be no arbitration on your efforts to stop me from exercising my First Amendment rights. Our experience has involved serious issues with financial handling, communication, and decision-making. The owner, Lisa, withheld over $500 from our owner disbursement, claiming an unpaid utility bill with the City of Ashland. This claim is incorrect. I contacted the City directly and received written confirmation that somebody (I thought it was the tenants, but, Lisa said it wasn't) established their own service, our account is fully paid, and the landlord account was closed. I emailed the city's communication to Lisa. Despite this, Lisa refused to acknowledge the City's confirmation and continued to claim she did not received a response from them. SERIOUSLY BAD NEWS REGARDING UTILITIES. TENANTS BEWARE!!! Added tonight on April 29, 2026 - The City of Ashland emailed me. Lisa Petrini, owner of Asurent, closed the utilities account for the property and left the tenants without utilities, including electricity, water, sewer, and other city services. The missing smoke and carbon monoxide detectors were photo documented during the original walk through with the staff of Asurent Property Management. See below for the response I received from Lisa Petrini. The original review was dated April 24, 2026. On April 28, 2026 Lisa threatened me for the review. I revised the review on April 29, 2026. We were also informed that tenants reported a gas smell--an issue that should be treated as an emergency. I immediately directed our contractor and Jahnke (HVAC) to inspect for a potential gas leak, as Asurent indicated it may be related to the HVAC system. Asurent then stated that the gas company had already responded and shut off the service. However, when our contractor and Jahnke arrived, the gas was on, and no leak could be detected using their equipment. During this same discussion and following threats, Lisa claimed that required smoke and carbon monoxide detectors were not present. This is highly questionable. The home was fully remodeled prior to engaging Asurent, and all required detectors were installed. Asurent also completed an initial walkthrough with us at that time. Given the inconsistencies already noted, this claim raises further concerns. Lisa claims she has the walk through documents stating that there are missing detectors. I ASKED HER FOR THE WALK THROUGH DOCUMENTS IN ORDER TO ENSURE THE DETECTORS WERE NOT PRESENT. SHE HAS NOT PROVIDED ME WITH THESE DOCUMENTS. We've experienced holds on our net proceeds (deposits minus expenses) that were not released until my threats were issued. See above about the threats from the property manager. We have encountered inconsistent information in regards to utilities, expenses and repairs. Based on this experience, I cannot recommend this company to other property owners.

From day one Elle absolutely dominated!…read more Before putting my house on the market, I decided to interview five highly reputable real estate agents within Southern Oregon. Obviously Elle was one of the five, and I was blown away with how well she prepared for our first meeting. It was a really easy decision for me to go with Elle due to her vast experience, knowledge, and her ruthless work ethic. Every part of the sale of my house was smooth on my end; prepping house, photos, showings, offers, etc.. I highly doubt everything was "smooth"; regardless, Elle made sure I felt comfortable and confident throughout the entire process of the sale of my house. If you're in the business of buying or selling real estate in Southern Oregon, I highly recommend talking with Elle before choosing an agent, trust me, it was really smooth and successful!

Elle was an absolute professional and extremely knowledgeable when it came to real estate and the…read morelocal area. She was readily available to show us properties and had very quick response times with email and texts. We would work with her again and highly recommend her for your real estate needs.

We just closed on our first home and we're very pleased with Patie Millen and her staff including…read moreMarla Owens and Allie Dickson. Allie was very helpful in dealing with an out of state buyer and coordinated a video tour of the home and gave tours to family as we weren't able to make the trip north to initially view the home. Marla was excellent in keeping us on track with the many deadlines and documents that needed to be signed and for educating first time home owners about the entire buying process. Patie came in toward the end of the process helping us navigate the inspection and subsequent negotiations. She successfully helped us negotiate with the buyer to reinforce the foundation of our house as it was on a slope and had experienced some significant settling. In the end, we couldn't be more pleased with our purchase thanks to Patie and would recommend her office unconditionally for anyone hoping to purchase a home in the Ashland/Medford area.

We've just closed on the sale of our house in Ashland, thanks to Patie and her team. One of Patie's…read moremany strengths is the ability to price a property. This can be difficult without a lot of comparable sales, which was our case. Patie established a very accurate value. Above our previous try, but one that brought a buyer the day we put it on the market. The other key is matching buyers with properties. She's a whiz at leading buyers to properties that align with their personalities. And Patie brings a relaxed sense of humor to what can be a stressful process, too. Our only issue was that Patie needed more assistance to help her handle all the business she was doing. Looks like she's got that handled with some recent hiring.

FIVE STARS! Kami's been so great to work with- she's always upbeat and friendly, with a patient,…read morecan-do attitude. She's careful and thorough and an excellent communicator, and her long career of experience qualifies her for the good advice she offers. She handles things with skill and grace and kept us in the loop at every step to reduce the uncertainties. Five-star, caring and attentive service from start to finish!

Kami is the best! She is the go to realtor if you're moving to Ashland from California. She knows…read morethe ins and outs of both Oregon and California. She will help you with every question or concern regardless of what it is, and she will be with you every single step of the way whether you are buying or selling. Kami also knows all the right people, regarding insurance, title, mortgage company, cleaning, hauling, repairs, home inspection, and many many more. I was stuck in the hospital for a week and she was still able to help me along the process with the house! Nothing is a problem to her because she will take care of it and will remove as much stress from you the buyer/seller as possible. You are in the BEST hands with Kami. Make sure you choose her if you want to have a great experience with your next buy/sale. Have a great day!

We recently worked with realtors Meghan McNulty and Greg Goebelt of the Deluxe Home Team in…read moreAshland, Oregon. Meghan was our primary realtor, who went above and beyond to help us with our recent home purchase. As out-of-state buyers relocating from Georgia, we faced numerous challenges, but Meghan's expertise and dedication made our purchase as easy as a cross-country transaction can be. What sets Meghan apart is her extensive network of local connections. Her relationships with contractors, lenders, insurance providers, and home systems experts proved invaluable during our due diligence process, and she went above and beyond to be at every single third-party appointment during the diligence and pre-closing phase. This put us in a position to quickly gather all the necessary information and make informed decisions about our purchase which turned out ot be complex (for reasons related to the home itself). Bearing in mind that this happened from start to finish in 35 days with feet of snow on the ground during the holiday season while we were 2,500 miles away, it felt like a near miracle. Throughout the entire process, Meghan was a pleasure to work with. Her communication was always prompt and clear, and she consistently demonstrated a genuine commitment to our best interests. She anticipated potential issues and proactively addressed them, ensuring a smooth transaction from start to finish. Meghan's knowledge of the Ashland and greater Rogue Valley real estate market is truly impressive. She provided us with insights that only a local expert could offer, helping us navigate a tricky purchase of a complex property. Importantly, she was transparent with us throughout the process (steered us away from homes that would have been a waste of time or bad value) and negotiated with everyone in good faith and also has a wicked sense of humor (a really nice touch in high-stress transactions). We can confidently say that we couldn't have completed this cross-country move and home purchase without Meghan and Greg's assistance. Their professionalism, expertise, and dedication were instrumental in making our relocation a success. If you're looking for a realtor in Ashland, Oregon or the greater Rogue Valley area, we wholeheartedly recommend Meghan and Greg at the Deluxe Home Team. Whether you're a local buyer or relocating from out of state, they have the skills, knowledge, and network to make your real estate journey a positive and successful one.

I cannot imagine having a better experience than we did with the Deluxe Home Team at John L Scott…read moreAshland. Greg listened to us describe our wants in buying a new home and was spot on in helping to guide and support us toward finding that. His people skills, knowledge about the area, and expertise in working through the logistics of writing an offer all of the way through to closing goes above and beyond what I could have expected. Meghan was amazing at communicating with us and having the appropriate forms and information ready for us. She fielded our many questions with patience and grace. We are so grateful to have worked with this team!

Just closed on our house and couldn't be happier that we chose to work with John and Tristan. We…read morecame from out of state and they were extremely helpful by performing video walk throughs while we were out of state, and then taking us to 13 different homes in one day when we came to town since that was the only day we had. John and Tristan were very knowledgable, flexible, down to earth, and were always available when I had questions or concerns. Even after we closed they were willing to answer my questions promptly and with sincerity. We couldn't be happier that we chose to work with this company and would definitely do it again.

Not fond of leaving negative reviews, but our experience with this Real Estate agency was not…read moregreat. Poor communication, lack of effort, had to push to get them to do what they promised, unexperienced agent and not always honest. All this after we offered them more than the original sellers agent commission. Guess we are suckers. Maybe they do a great job as buyers agents, but from what we saw, I would not list my home with them.

Cannot beat the customer service, quality product, and overall experience with the guys at Rogue…read moreSurvey! They were so easy to work with and make our vision come to life for my brother's wedding. They captured all the key moments, behind the scenes, as well as the amazing landscapes and views of the ranch. If you're in need of any of the services they offer - do not hesitate to hit them up. The finished wedding video is fantastic!

From the owner: Commercial Video Production Video Production…read moreAerial Photography Photography / Videography Real Estate Photography

We have known Alice Lema since first moving to the Rogue Valley 8 years ago. She helped us sell…read moreand get the best price for My mother in Laws home after my mother in law passed. She handled every detail and the deal was made in record time. We recently put our home on the market and Alice once again did not disappoint. She and her team had a great plan for showcasing our home and followed through with every detail. Her marketing approach had us seven showings in the first ten days. We received an offer after only 12 days on the market. After a very brief negotiation with the buyers we agreed on a price. Alice was instrumental in making sure our interests were protected and kept us advised at each turn in the process. Alice has a very professional demeanor and at the same time is very personable. My wife and I spend 31 years in the Marine Corps and have moved 23 times. As my wife likes to say, "we each have a PhD in buying, selling and packing up." Believe me we know a good realtor when we see one. Alice is the real deal!

I followed the great reviews to Alice. Wow! This is a person that gets things done! I'm just…read morestarting the journey, but I'm thrilled to be on it with such an enthusiastic, knowledgeable agent. Looking forward to learning a lot along the path to my new home.

We have had the pleasure of working with Sara Walker our realtor through Patricia Sprague Real…read moreEstate, Ashland, Oregon on 3 different occasions. Through Sara we were able to sell our family home in Ashland, Oregon in 2018 and purchase a home in Phoenix, Oregon on 2019. Just Recently we sold that home in Phoenix. We are relocating to New London, Connecticut to be closer to family. In each of these transactions Sara has made a very complex and involved process manageable for us to do. She has been exceeding patient with us and helped us understand all of the involved paperwork necessary. From the initial information that she provided us to the assistance with using the computer to complete some necessary work, she was always there. Sara was amazing with her skills to not make us feel overwhelmed. Sara is an individual with a lot of knowledge about her profession, and explains what we need to do, when we need to do it, and is right there with us when we needed help. We would recommend her to anyone who is buying or selling a home. Sara was always available to answer our questions and helped us understand a fairly complicated process. If you have any questions about working with Sara please don't hesitate to contact us. Mike & Karen Wraight 137 Ocean Ave, New London, CT. 06320 wraighttravel@gmail.com

This is the second house that Sara has helped my family buy, and she was spot on for the second…read moretime in a row. Extremely responsive, friendly, and detailed, and also found us the exact right house. Can't thank her enough.