We have had the pleasure of working with Sara Walker our realtor through Patricia Sprague Real…read moreEstate, Ashland, Oregon on 3 different occasions. Through Sara we were able to sell our family home in Ashland, Oregon in 2018 and purchase a home in Phoenix, Oregon on 2019. Just Recently we sold that home in Phoenix. We are relocating to New London, Connecticut to be closer to family. In each of these transactions Sara has made a very complex and involved process manageable for us to do. She has been exceeding patient with us and helped us understand all of the involved paperwork necessary. From the initial information that she provided us to the assistance with using the computer to complete some necessary work, she was always there. Sara was amazing with her skills to not make us feel overwhelmed. Sara is an individual with a lot of knowledge about her profession, and explains what we need to do, when we need to do it, and is right there with us when we needed help. We would recommend her to anyone who is buying or selling a home. Sara was always available to answer our questions and helped us understand a fairly complicated process. If you have any questions about working with Sara please don't hesitate to contact us. Mike & Karen Wraight 137 Ocean Ave, New London, CT. 06320 wraighttravel@gmail.com

This is the second house that Sara has helped my family buy, and she was spot on for the second…read moretime in a row. Extremely responsive, friendly, and detailed, and also found us the exact right house. Can't thank her enough.

Working with Jen to buy our first home was an amazing experience and we're so happy we were paired…read morewith her thru zillow! As first time home buyers we were not sure what to expect with the buying process but jen made everything so easy. She walked us through every step along the way, referred us to local mortgage companies, title closers contractors etc; everyone we needed to know. She created a timeline of everything that needed to be done and by what date, which made the process so much easier for us. Jenn is kind honest and hardworking. Thanks for helping us buy our first house, we couldn't have done it without you!

I was referred to Jen by a trusted friend in the San Francisco Bay Area. I think I have thanked my…read morefriend for the referral about ten times. Jen Annen was amazing for our our triplex sale. She is experienced, knowledgeable, an excellent listener, and is able to keep track of all the many details needed for a real estate sale. She showed diplomacy toward our renter who didn't like being disturbed, my co-owner who had generated quite the cat-urine odor problem, and the folks who wanted to buy it with their own specific requests and requirements. Her attention to detail is bar none. She also showed so much patience when having to follow up on things we needed to get done, and in understanding the history of the building. She negotiated hard for us, in so many ways, with grace and firmness. I never once doubted that she was in our corner. Our sale was not without pitfalls--none of her making, to be sure!--and she was able to steer us around and through them with aplomb. We had an offer that failed its financial contingency, and she was able to follow up with another interested party and turn it into the offer we ended up accepting and closing. As with all good realtors, she knew the right people to go to in order to get things done efficiently and well. I recommend her very, very highly.

As someone who appreciates the importance of professional expertise, I have for years trusted Kenny…read morewith my real estate needs, and have referred him to friends and family. Kenny is flawless with negotiations and contracts, and goes out of his way to do everything the right way. If he notices a battery is chirping on a smoke alarm, he's going to change it. Kenny understands market statistics, but sees communities and individuals as more than just statistics. His communication is both personal and direct. Kenny is motivated to be of service, and not simply to make a sale. The world needs more of that, which is why I wanted to take the time to write this review.

Kenny comes highly recommended. He was thoughtful smart and an excellent communicator. This was my…read morefirst house sale. It came with complications that Kenny navigated smoothly. The house sold for more than I expected. Kenny is honest experienced and easy to work with.

DeAnna and Dyan's team did an outstanding job representing me through the completion of a VA…read moreconstruction loan for a custom home to be built on a lovely city lot in Ashland. Throughout the property search and escrow I felt they had my back and were proactive in so many areas. They demonstrated intimate knowledge of the very competitive Ashland housing market which proved to be invaluable. Britney was always very on-point, up-beat and detail-oriented in all our interactions - trying to anticipate any and every possible scenario and be one step ahead of the curve. I would thoroughly recommend DeAnna and Dyan to anyone seeking to buy or sell a home or land in the Ashland area. I would add that the VA construction loan process was new to all of us, my broker included, but despite this they were able to coordinate with the builder, seller and broker to ensure the process went smoothly, even with some pretty tight deadlines to meet. If you are looking for a knowledgeable, proactive, conscientious team to represent you - you simply cannot do better. I would give 6 stars out of 5 if I could.

DeAnna and Dyan are true professionals. They are incredibly responsive, knowledgeable and…read moretrustworthy. My husband and I greatly valued their involvement and service. To top it off they are very lovely and kind people, which is the icing on the cake.

As a seller, dealing with this company representing the buyers was one of the worst experiences…read moreI've had. They put incredible pressure on me to have a number of inspections occur last minute; they interacted with me in a haughty and demeaning manner; they waited to the very last minute to send documents and then insisted they be signed and returned immediately; they made this an anxious producing process for all; but the fact that your company listed this property when I bought in 10 years ago and then said they had no knowledge of the easements, septic and drainage fields, well, what does that tell you about the company? M Cooper

Elle was an absolute professional and extremely knowledgeable when it came to real estate and the…read morelocal area. She was readily available to show us properties and had very quick response times with email and texts. We would work with her again and highly recommend her for your real estate needs.

Elle was fantastic for helping my out of town mom to buy a home in Grants pass. Reliable and super…read morehelpful!

Just closed on our house and couldn't be happier that we chose to work with John and Tristan. We…read morecame from out of state and they were extremely helpful by performing video walk throughs while we were out of state, and then taking us to 13 different homes in one day when we came to town since that was the only day we had. John and Tristan were very knowledgable, flexible, down to earth, and were always available when I had questions or concerns. Even after we closed they were willing to answer my questions promptly and with sincerity. We couldn't be happier that we chose to work with this company and would definitely do it again.

Not fond of leaving negative reviews, but our experience with this Real Estate agency was not…read moregreat. Poor communication, lack of effort, had to push to get them to do what they promised, unexperienced agent and not always honest. All this after we offered them more than the original sellers agent commission. Guess we are suckers. Maybe they do a great job as buyers agents, but from what we saw, I would not list my home with them.

We have known Alice Lema since first moving to the Rogue Valley 8 years ago. She helped us sell…read moreand get the best price for My mother in Laws home after my mother in law passed. She handled every detail and the deal was made in record time. We recently put our home on the market and Alice once again did not disappoint. She and her team had a great plan for showcasing our home and followed through with every detail. Her marketing approach had us seven showings in the first ten days. We received an offer after only 12 days on the market. After a very brief negotiation with the buyers we agreed on a price. Alice was instrumental in making sure our interests were protected and kept us advised at each turn in the process. Alice has a very professional demeanor and at the same time is very personable. My wife and I spend 31 years in the Marine Corps and have moved 23 times. As my wife likes to say, "we each have a PhD in buying, selling and packing up." Believe me we know a good realtor when we see one. Alice is the real deal!

I followed the great reviews to Alice. Wow! This is a person that gets things done! I'm just…read morestarting the journey, but I'm thrilled to be on it with such an enthusiastic, knowledgeable agent. Looking forward to learning a lot along the path to my new home.

We were purchasing a home from out of state so we needed a little extra help. The Catherine Rowe…read moreteam were great about getting us all the information we needed and providing input. I was impressed by the solidarity of the team - they really work together and help one another out, so you never have to wait if you need anything. On the day we came to town, they had several viewings lined up for us. We met again the next day to take a second look which led to purchasing our house. They offered great advice and were great to work with. They were even there for us after the purchase of the house was completed. We highly recommend them. UPDATE: I just wanted to add something here, because our relationship with the Rowe team went well beyond the purchase of our home. Several months after the purchase, our family was met with a personal tragedy and the team reach out to us to see if they could help. Without any personal or financial gain intended, the Rowe team went above and beyond to help. They really care about their clients, current and previous. They are a kind and caring group of people.

No one knows Ashland real estate better than Catherine. She and her team are awesome!read more

LONG STORY BELOW. BEWARE!…read more THE OWNER OF ASURENT, LISA PETRINI, THREATENED ME FOR MY HONEST REVIEW! I slightly revised this review, today April 29, 2026 as a few problems were resolved on April 28th. Lisa, I investigated the law and you have nothing on me. This is protected speech. Have your lawyer check the S.L.A.P.P. law. I'm retired and I'll be happy to go to Medford several times to see you in court. There will be no arbitration on your efforts to stop me from exercising my First Amendment rights. Our experience has involved serious issues with financial handling, communication, and decision-making. The owner, Lisa, withheld over $500 from our owner disbursement, claiming an unpaid utility bill with the City of Ashland. This claim is incorrect. I contacted the City directly and received written confirmation that somebody (I thought it was the tenants, but, Lisa said it wasn't) established their own service, our account is fully paid, and the landlord account was closed. I emailed the city's communication to Lisa. Despite this, Lisa refused to acknowledge the City's confirmation and continued to claim she did not received a response from them. SERIOUSLY BAD NEWS REGARDING UTILITIES. TENANTS BEWARE!!! Added tonight on April 29, 2026 - The City of Ashland emailed me. Lisa Petrini, owner of Asurent, closed the utilities account for the property and left the tenants without utilities, including electricity, water, sewer, and other city services. The missing smoke and carbon monoxide detectors were photo documented during the original walk through with the staff of Asurent Property Management. See below for the response I received from Lisa Petrini. The original review was dated April 24, 2026. On April 28, 2026 Lisa threatened me for the review. I revised the review on April 29, 2026. We were also informed that tenants reported a gas smell--an issue that should be treated as an emergency. I immediately directed our contractor and Jahnke (HVAC) to inspect for a potential gas leak, as Asurent indicated it may be related to the HVAC system. Asurent then stated that the gas company had already responded and shut off the service. However, when our contractor and Jahnke arrived, the gas was on, and no leak could be detected using their equipment. During this same discussion and following threats, Lisa claimed that required smoke and carbon monoxide detectors were not present. This is highly questionable. The home was fully remodeled prior to engaging Asurent, and all required detectors were installed. Asurent also completed an initial walkthrough with us at that time. Given the inconsistencies already noted, this claim raises further concerns. Lisa claims she has the walk through documents stating that there are missing detectors. I ASKED HER FOR THE WALK THROUGH DOCUMENTS IN ORDER TO ENSURE THE DETECTORS WERE NOT PRESENT. SHE HAS NOT PROVIDED ME WITH THESE DOCUMENTS. We've experienced holds on our net proceeds (deposits minus expenses) that were not released until my threats were issued. See above about the threats from the property manager. We have encountered inconsistent information in regards to utilities, expenses and repairs. Based on this experience, I cannot recommend this company to other property owners.

As a previous tenant, I do not recommend this company based on my experience with them, for…read moremultiple reasons. Communication lacked from the moment I moved in. However, their move-out and deposit practices were unprofessional. In my case, a portion of my deposit was withheld for cleaning charges, despite the unit being returned in cleaner condition than when I moved in. At move-in, the apartment contained a pee-stained mattress, dirty dishes in the dishwasher, and footprints on the counter. I expressed this and no one ever responded so just dealt with it myself. At move-out, I arranged and paid for professional carpet cleaning, provided a receipt for this service, and uploaded multiple photos documenting the condition of the unit. I was charged a $385 cleaning fee for a one-bedroom apartment in addition to a separate additional carpet cleaning charge. When I requested itemized receipts and clarification regarding the charges, Lisa did not provide itemized documentation in a timely manner and was unable to clearly explain the specific services when we spoke in person. She attributed the need for cleaning to dog hair, afterwards; however, dog hair is not visible in the photos submitted and she could not provide proof. I had also initially requested a move-out walk-through, which was denied. They don't do those. When I questioned these issues and raised concerns about inconsistencies in the explanations I received, Lisa stated that she would file a counter-defamation claim. I ultimately chose not to pursue the matter further, for my own peace, but I believe it is important to share these details for other prospective tenants to consider as it seems to be ongoing.