Over the years Paz Family Healthcare has proven to be more than adequate in taking care of my…read moremedical needs. I have had some good experiences and would highly recommend their services.

Horrible service, don't waste your time! They were so nice…read morethe first time I called, answered all my questions and made me feel really at ease. Then again the second time I called it was to make an appointment for my 3 children who were being transferred to him due to their last doctor no longer taking our insurance. Once again the lady was so nice, made an appointment for all 3 of my kids, but that I needed to make it for 11 days out because my insurance said 5-10 business days out for the switch to take place. She stated that she didn't have any available for the end of the week, only for Monday. I told her that would be 9 business days, and they said it is usually only 5, so 9 should be fine. I told her that I would need some paperwork filled out for 2 of my kids, she said no problem. I was trying to make a physical for them because they are past due for their physicals. They did let me know that because they are new patients, they would first need to do a new patient visit, and because if the paperwork I was requesting for the doctor to fill out, they could not do both. I told her I understand and the paperwork is priority at this moment. She told me to come in 15 mins before the appointment to fill out the appropriate paperwork. I am dyslexic and it takes me a little longer to fill out paperwork, so I stated that because I'm dyslexic and I don't want to hold up the appointment, or cause any issues, can I please come get the paperwork before the appointment, so I don't cause any issues if it takes me longer to fill out (I first asked for them to email me or to do them online, they didn't do either). When I went in, they were rude when I asked for the paperwork, stating that they may not be able to fill out the paperwork work, that I could drop it off, and they could have it done in 2 weeks! And then proceeded to tell me that they only make up to 2 appointments for the same family in one day and they were already being nice by letting all 3 be seen (this was not at all mentioned to me when making the appointments). Then the Friday before my appointment, they call me telling me that my insurance didn't update 2 of my 3 yet, and that they needed to cancel my appointment for those 2 children. I told them look I have been trying to get my kids seen for months, please don't cancel the appointments I will call my insurance now, and call you right back. She said that they were closing early today, and that I only had 10 minutes. I said I won't be able to call insurance and then you back in 10 mins, so please don't cancel I'll call them and make sure it is fixed by Monday, she said no they are already canceling the appointments and there was nothing I could do. But I need this paperwork filled out, and Luckily the kid who could be seen is the one that needs the new school paperwork (and one other thing) filled out, so I keep the appointment for her. Today I get here and (I told them on the phone that she has 2 insurances) after driving 40 mins (no traffic) to get here she states that one of my insurances is showing inactive, I ask if I can hold off on paying the co pay, and that if the other insurance doesn't I have no problem paying, they said they couldn't do that. Ok, can I please just get a copy of my receipt that I paid $40, and a copy of todays visit notes so I can submit to the secondary insurance? No because one is inactive they won't even see me today! My primary insurance is active and they refused. Now I am down to 2 weeks before this papery is due, it will take me another 10 business days to try and switch doctors, and I can't even get my children seen. I asked to please talk to the doctor, because I hate leaving a bad review for a doctor when it is because of the office, and they asked the doctor to speak to me, and he refused. I will never return, they seemed so nice at first, until you go through all the work to be with them, and then they don't care. Horrible service, don't waste your time!

If I could give zero stars I would. No only did they call me numerous times for the same issue that…read morewas already discussed & resolved w/ the therapist herself by several different people in the office. Their billing department can't get their billing codes right. With the office being in network w/ my insurance still left me with a $650 bill. They I brought to their attention and still a $250 bill. And had the nerve to call me w/ a demand to pay call. Called my insurance and once again they are billing my insurance for a type of treatment we never received. Been back and forth with them since Feb. Sent them the insurance invoice that I received from my insurance company saying all of it was paid. They are still harassing me about the out stand balance of $200. Keep in my copay is only $10; which I paid and have the receipts for that too. You're better off find a more organized and professional office. It's a shame because my son actually liked his therapist.

As a former employee at Spring to Autumn I would like to share my experience…read more The years I worked here I had nothing but the best work experience. Management was amazing in every supportive way. The admin staff was incredibly pleasant, friendly and easy to work with. From day one, Martha made me feel welcomed and supported. It was honestly like being part of an office family. I can say wholeheartedly that Spring to Autumn cares so much about their staff and clients. I was extremely lucky to be part of the team during the time I worked here.

They are very welcoming. They help u establish your goals. They care about your struggles and…read morestrengths.

The type of care I had here was Cardio-Therapy. My tharapist Kyra Sabando is amazing. When I…read morebegan in June, I was afraid to move, but she tore apart all the fear and mystery of heart desease. She explained, in detail how my body worked, specifically my heart. She taught me what to look out for. Without her assistance, education and encouragement, I do not think I would have come as far as I have. My weekly visits were like meeting up with a caring family. When I opened the door to walk into the office, EVERYBODY acknowledged me with a smile. The atmosphere was a wonderful, cheerful, healing environment. I am so grateful my Cardiologist encouraged me to go to therapy. Thank you Kyra for your care, I couldn't have done this without you. B Falk

100% Recommendations for this facility, everyone is so professional, so polite, so attentive and…read morevery friendly,

I just started coming here and I can say I am very happy to have found this place. They have a…read morenice offering of services for different ailments and their staff is extremely kind and helpful. Today I made a mistake and came at the wrong time and luckily they were able to still help me even though it was completely my fault. I'm looking forward to my healing journey with them. I highly recommend coming here the facility is also very clean and modern.

Phone staff, front and back office staff friendly, knowledgeable, efficient. The provider, Dr. Yi…read morewas caring, unhurried,; explained procedures, gave me opportunity to ask questions and answered them in a way I could understand. His hands on Chiropractic care was relaxing and he told me what he was doing before he did it, which helped my anxiety. Then the MA applied a tens unit before I left. I left feeling pampered.

Dr Sarah is the best and has consistently provided me relief and ongoing preventive care. Only…read morereason I give 4 stars is the inability to manage wait times where it can often be 45-60 minutes past my appointment time before I'm called in. And then there is still a wait for the doctor to make it to the room. That said, I wouldn't go anywhere else.

Dr. Soliman and his team delayed sending my physical therapy referal to my insurance company for…read moreover a month and a half after my pelvic fracture surgery. I contacted them repeatedly, and they lied to me, claiming they had sent it to the insurance company, but it turned out they hadn't. When I finally contacted the doctor in person, he revealed he didn't know what type of surgery I had undergone. This was ridiculous, as he had received a report from the hospital. When I went to the clinic after my discharge, I gave Dr. Soliman copy of the hospital report. I am fed up with this clinic because of their lack of professionalism and the harm they are causing to my health and the health of their patients.

This was my first time visiting this facility and it was such a great experience that I wanted to…read morewrite a review. The office is pretty and well kept and front office staff were so nice and informative. Dr. Solimon was so personable, attentive, and he actually listens to you and doesn't rush you. He takes his time to explain things and actually wants you to be involved with your care as well. They're even able to draw labs right in office which is so nice . The building itself has a pharmacy downstairs so you can get everything done in one location in one visit. I definitely recommend coming to Infinity Medical!

Doctor F is simply the best! He has been great with my college sons and with my wife. He talks to…read moreme about whatever i need . i come all the way from SD to keep seing this Man . thank you doctor for helping my family

I started seeing Dr. Ramon Fakhoury for yearly check ups couple of years back. He is a great…read moredoctor. The clinic is very nice and they never make you wait unlike some of the other doctors I have experienced. Now he is our family physician. He is full of positivity.