Had a very nice experience today at Hamlin Cycles. Dealt with two courteous gentlemen on my BMW…read moreR1250RS. One was named Jim and the others name I can't recall. Both were very straightforward and really nice to work with. the mechanic that worked on my bike (I believe Jim) was superb and even pointed out my Denali lights were slightly tilted up and adjusted them for me with a T square. Great guys. I was there for a quick oil change but first impressions are everything. Super clean shop and fair prices. I will be back for brakes and more routine service and such.

I have not met Mr. Hamlin, but I contacted him recently when I had some technical questions about a…read morenew Moto Guzzi that he had in his dealership. Specifically if the rear-facing radar system could be added as an accessory. Other dealers told me that it was not possible. Mr. Hamlin told me that yes, it should be possible but he would confirm with Moto Guzzi and get back to me. Indeed, Mr. Hamlin called me a few days later and told me that he was correct and that indeed the radar system (blind spot warning and lane change assist) could be added to the model in which I had an interest. Not every dealer would go above and beyond like Mr. Hamlin.

On time, contact, well priced and expert service. I would highly recommend this vendor!read more

Bought my first bike. Needed a first tune-up from a pro and it couldn't have gone any better…read more Booking online was easy. Got a phone call to confirm and they showed up on time! Always a good sign. Jonathan was happy to answer any question I had while he worked on the bike. Took a bit longer than I'd expected, but what do I know. I'm very happy with the results. My bike is looking good and running great. And best of all, their prices are great. Can't really go wrong with these guys if you can't bring your bike to an LBS.

David is really good at what he does Honest and reliable…read more Amazing place to work with. Thank you for year of help and great service

David repaired my 2012 Snapper lawn tractor and did a great job. The design of this particular…read moretractor presents a number of challenges; in order to replace the drive belt one has to remove the PTO and the steering shaft. In addition to the drive belt he performed extensive troubleshooting to solve an electrical mystery. During the whole process he communicated status and changes to cost (reasonable). It now runs great. I would definitely trust him with future repairs and maintenance. I wish more businesses were run this way.

My local Harley store has been fair to me since day one, and they helped get the mother Company to…read morefinally do the right thing when my bike ( which I bought elsewhere ) turned out to be a lemon. Let's face it, Harleys aren't cheap, but they take good care of your bike and have a good parts department also. Always a good selection of new & used, and great events to thank their customers.

Years ago I had a negative experience here at Danbury HD. In retrospect, I believe the onus was on…read morethe salesperson (who is no longer there). I went in browse last week and ended up speaking with Tom White about a new Fat Boy that caught my eye. Fast forward 1 week and I bought the bike . This experience was stellar . I believe I was introduced to every department within the dealership, and all were accommodating, knowledgeable and friendly . The owner , Al couldn't have been nicer . Great experience deserving of 5 stars.

Had to get my bike towed yesterday after an attempted theft that left it immobilized. Andrew…read moreprovided excellent service: - had a truck dispatched to my address in the Bronx just over an hour after I contacted him. - driver called me to let me know he was 15mins away, arrived at the scheduled time, and was very helpful, friendly and professional when strapping my bike to the flatbed. - driver texted me to confirm delivery to the appropriate person in the dealership's service department, with photos. - price was reasonable given the distance that needed to be covered (across boroughs). Would definitely recommend this and would without hesitation use him again if the need comes up. 10/10

Wow. I came across this gentleman in a search for motorcycle towing. I don't bother with positive…read morereviews; I go to the negative reviews, keeping in mind there are usually two sides to any story. In this case, though, there's some consistent negative threads regarding his behavior that should give anyone pause when considering his service. The people leaving negative reviews can't all be wrong. Too bad.

If you're thinking about buying anything from these lying clowns, think again. Ordered a seat cover…read moreand on their webpage it stated 2.5 weeks to receive it. It's been a month. Nothing. Contacted them several times and they keep telling me it's coming.... Except... it's NOT. They scam people into thinking they'll get their purchase but it's a bold face lie. Scott, is a liar. He'll tell you anything you want to hear to get you off his back and off the phone. Don't believe me? Keep reading the reviews. I'm not the only one. Trust me... save yourself the headache. I had to file a claim to get my refund!! Update: read the response I got from the owner. Claims "a few extra days" are needed. You mean a few extra WEEKS!! And if I hadn't paid attention they would've taken however long they wanted. DON'T RECOMMEND!!!!!

Online Buyers, Be Aware My experience with this store…read moreinvolved poor communication, inaccurate information, and repeated difficulty canceling my order. Before placing the order, I contacted the store to confirm that the item was in stock. I received an immediate response stating that it was available, so I placed the order that same day. After approximately a week and a half with no updates, I emailed the store requesting the order status but received no response. After calling multiple times over several days, I finally reached a representative who told me the item would ship that day and that I would receive an update. No shipment confirmation or follow-up was provided. I then emailed a request to cancel the order, but again received no response. When I eventually reached another representative by phone, my cancellation request was refused. I was told the warehouse was delayed and that the item would ship that day. Once again, nothing shipped, and the order status was not updated. The item was finally shipped about one month after I placed the order--and it was shipped directly from the manufacturer. This left me questioning why I had originally been told that the item was in stock. Buyers should be aware that they may experience significant delays, limited communication, inaccurate availability information, and difficulty canceling an order.

My wife & I bought a new Roadmaster from this dealership. Our experience all around had been…read morepleasant and that of a customer who buys a premium product. It started with talking to Mr.Robert Gaulin, who explained the products and choices. Austin did a wonderful job of explaining the bike, its features and details. He got all our questions answered patiently. Great Sales job. Jeff, the senior manager, was very helpful in putting some anxiety (about the size of the boke) to rest, with my wife. Eric Gaulin was meticulous in giving us all the details and choices we had. It is good to see a person passionate about riding doing his job. We appreciate our experience.

Gave me a plate from a previous stolen bike. Almost had my bike impounded . Then had police call to…read morethreaten me to return the new plate they sent me once my real plate came in . Complete joke of a business.

They only have a few ebikes ! But staff did say to order would only take 2-3 days! That sounds very…read morereasonable!! They don't have a huge selection but decent. They have a huge room in the back to fix bikes & it seemed busy enough for 3. On a Wednesday!! Staff available to answer questions. Cute store. Lots of skaters equipment as well

The Devil's Gear is a bicycle shop that opened in New Haven, Connecticut in 2001. It was founded by…read morelocal artist and cyclist Matthew Feiner. After seeing the need for a community bike shop in New Haven, Feiner used the last $600 in his bank account to open his own shop. It originally opened in a cramped old Wooster Square factory space at 433 Chapel Street. For his new shop, Feiner chose the name "The Devil's Gear" as a reference to the 1988 Paris-Nice stage race. The French press said that Irish cyclist Sean Kelly was riding "the devil's gear". In addition to selling bicycles, the shop also hosts bike tours, maintenance clinics and weekly training rides. The shop has made a number of moves over the years: first to 151 Orange Street, then down the street to 137 Orange, and finally to their current location at 845 Chapel Street. In 2018, longtime employees John Brehon and Greg Ledovsky came on board as co-owners of the shop. Feiner later stepped down due to medical reasons, but Brehon and Ledovsky continue to build on the foundation and legacy that he left behind. In 2021, Brehon and Ledovsky decided to start selling skateboards at the shop too. Local skateboarder J. Joseph came on board to handle the skateboard department. I've been doing business with the Devil's Gear for well over 10 years. When I first became interested in cycling, I went there to get all of my cycling accessories and helpful tips. I still ride a 2013 Jamis Satellite Sport road bike in a beautiful Tiger's Eye finish which I bought from the shop. I take it back to the shop every year for my annual tune-up. In addition to all of their great products and services, The Devil's Gear does a lot for the local cycling community. They have provided all of the technical support for Smilow Cancer Hospital's Closer to Free Ride for several years. I'm about to start training for my seventh consecutive CTF Ride. Whether you've been cycling for several years or you're just looking to get into cycling, you should definitely head down to The Devil's Gear!

Matt was super nice. Looked around the shop a bit to find a bike that I would fit my 5'4 self. Got…read moremy license the year prior. Found a sold Yamaha R3 '25 and fell in love. Told Matt I was serious on purchase and once he got in another stock of one I had my eye on he reached out promptly and we got it. Filled the tank and went over the bike with my dad and I. It's been a great ride and was a great experience here. A Stamford place we went had no care to get me the bike I wanted and def lost the sale soley on the service given. I appreciate Matt and DBMS for a great sale. Cheers.

great buying experience! a new 2024 MT09sp! Matt is personable and easy to work with--straight…read moreforward and no pressure. nice service folks , showroom is clean and lots of space. definitely recommend! Doug Almanzar