I recently purchased a used boat from Bay Marine Chicago and I had Jeff Kuper on the Service side…read moreof the house help me with a number of things. He went out of his way to make sure the boat was in great working order !! He performed the compression testing, changed plugs, fuel filter, changed the oil and went above and beyond with making sure the trailer was road worthy to make the long 10 hour haul back to where I live. Jeff even did an Acid wash on the boat to make it look like new !! I would highly recommend Jeff and Bay Marine Chicago to anyone needing any kind of Marine service! He goes above and beyond to make his customers happy and he performs quality work!!!

From the owner: Bay Marine of Chicago…read more We genuinely care about your boating experience. We make it our mission to recruit, train, and retain the best talent in the industry to ensure top-notch support and service for your boat. We operate using modern equipment at our outstanding facilities.

Mike is very knowledgeable, honest and his prices are fair. I took my 2023 Yamaha 250 hp SHO to him…read moreto get fixed. He ran Yamaha diagnostics on the engine and fixed it within 24 hours. Boat runs great. I will definitely use Baltic marine services again in the future.

If you have a boat and need to get it fixed, do it here. They will take care of all your needs.read more

I have been keeping my power boat with Larsen for at least 4 years now. They have been great with…read morereceiving and launching. Jennifer & Nikki have been a blessing. Anytime I need help with storage or arrivals they have been more than accommodating. I continually recommend them to my friends on the dock. Thank you for all the help over the years. Staff is great.

Paid Larsons to store my 34' boat trailer. Went to get it a couple weeks back in July and it was…read moreunder water along with several other trailers in one of their lots. Just got a call from their manager claiming it is my insurance's responsibility due to it being "an act of god." My primary reason for informing them was due to safety concerns. No one had informed me of the damage and had I attempted to tow my 12,000lb boat I would have found out the hard way my breaks were done. I suspect they have kept it quiet and not informed the other trailer owners of this issue. Someone gets killed due to their silence Larson Marine will no longer exist.

I'm happy to be back on Yelp. I've been using it to find smaller family businesses where I could…read morespend my money in support. I went here to have them look at a troublesome door on my RV. I worked with Danny, and had the pleasure of meeting his son. Such wonderful people. I am so glad I found them. I look forward to revisiting, but I don't look forward to the reason I would have to:) Shout out to the beautiful aquarium in the office, the high-quality service, and great recommendations. If you need an expert for any RV repair, give them a call first. I'm glad I did.

My Aqua Hot recently broke, poor timing with record cold weather here in November 2019, I was able…read moreto get a very quick appointment and even though Danny had never worked on a propane model after a short diagnostic, some overnight parts from Aqua Hot in Colorado and then an even shorter installation period my heat was working again. It's been great to have heat and hot water again! Excellent service and they were willing to be very accommodating which is great since my wife and I are full timers.

Bay Marine over the last few years had seen a reduction in quality of work and overall delivery…read more however, I want to say that this year it feels like a whole new company. I want to say specifically Jeff Kuper who managed all of my maintenance, storage and delivery of my boat did a fantastic job. Due to the service provided this year I know where I will be dropping my boat off next year. If you have had a tough time in years past, I would highly suggest working with Bay Marine in the future.

Unfortunately I have to give Bay Marine a low score due to poor customer service by salesman there…read moreby name of Ron I purchased an expensive boat there a couple years back and can't get him to replace a simple part under warranty. I am thinking of replacing my boat soon but it won't be from Bay Marine I guarantee that. I'll leave a more detailed explanation on the Crevalle owners site . John W

Roger and Tory are simply the best around. They are quick to respond and go the extra mile to help…read moretheir clients. I highly recommend their accounting services.

Roger and Tory are simply as good as it gets. Their attention to detail is exceptional. The…read moreprofessionalism is top rate. Recommend to all

I was very disappointed in Paper Tiger Document Solutions in Gurnee, IL. They came to my house to…read moreshred a large amount of papers and to pick-up some electronics for recycling. I worked out the approximate price ahead of time and confirmed the price with the driver. The bill was double the price we were quoted. When we contacted the owner he was rude and not willing to listen to our concerns. We paid the bill and will not use them again. Cannot recommend this company.

Having never needed a service like this I was a little nervous. My salesman Frank assured me that…read moreit was going to be done easily and he delivered. I was relieved to see he was right. The truck showed up and it was shredded right there in very little time the job was done. The files were tax files so it was very important.

I needed a repair and was told I would need to pay for and leave my boat in storage this winter…read moreuntil they had time to work on it. I called in the Spring and was told the boat was too old to work on. Evidently their policy is that they don't repair boats older than 20 years and that's been their policy for years. Why I wasn't told that before I paid the $1000 storage fee is a mystery. I've been a good customer for a number of years, and you would think they'd want to make it right in some way. To date, they best they could offer is a phone number to another repair shop. What a gift. I have two other newer boats. I sure won't be taking them to Tracker.

Terrible customer service. TERRIBLE. They lie to you on repairs. Replace parts that are not…read moreneeded. Took my engine from these butchers and went to Kens Boat and Sail. Fixed in one day for half the cost. Thanks Ken!

A true family business that cares about your investment, I learned early on that if they recommend…read morefixing or doing something, do it, as it will just cost you way more down the road is the best advice I can offer. Every year, my baby girl just keeps getting better and better every year.

GREAT STAFF, AMAZING SERVICE. Highly recommend. Truly care…read moreabout customer needs. Very time efficient as well.