I've had a service contract for the past few years and service had been declining within the…read morecommunity. I've even been double charged for the annual fee and had to bring it to their attention for credit. The plumbing side of the business is exceptional, however, I can not recommend the HVAC side of the business.

I had Lawson plumbers Norman & Jonathan out this morning to repair a toilet issue. I just can't say…read moreenough good things about them. They showed up early, worked diligently and made extra sure the problem was fixed before they left. They also gave me some great ideas on how to fix a problem I have getting hot water to the back of the house! I had only called yesterday, and they came out today! A plus was that they loved my dogsLove Lawson Heating & Air (and Plumbing)

Gainesville Mechanical always comes through for us. Always timely service right when we need it and…read morefair pricing. This time, our hot water heater was leaking. Lane came out on a Friday and determined it needed to be replaced. He kept in contact with me constantly about when he would arrive and progress of his work, as I wasn't at home. Scheduled the replacement for a Tuesday morning, with the promise to do it sooner if hot water was out. He arrived early and got the work done quickly. Impressed once again and will definitely be calling Gainesville Mechanical for all my plumbing needs!

GM takes very good care of my unit. They are on time, very professional. Their rates are very…read moregood. Will not use any other company in Gainesville.

Highly recommend Hennessy!! He provided fair pricing and excellent service. Thank you for my new AC…read moreUnit.

We were out of water downstairs because of a water uptake pump failure. Daniel and his co-worker…read morecame out and had the pump replaced in record time. They let me know about the pump warranty details as well. They also rerouted plumbing upstairs in the kitchen due to new cabinets. They did a great job. Price was reasonable too!

This is a great company to use for your heat and air conditioning problems. All their technicians…read morehave been dependable, with great knowledge in finding the problems. I have used them for our church and my home, and I have always been pleased with their work.

If you need service on your HVAC system, this is the pro company to select for dependability and…read moreknowledge. Service pro David Gower has been giving attention to my systems for nearly 20 years and never fails to amaze me with his technical skills and systems knowledge, especially in electronic controls. A tip of my hat to everyone at ACS.

Lanier HVAC Services installed a Trane heat pump and air handler to replace my 31-year-old Trane…read moresystem. They gave me a great price and did an excellent job on the installation. Michael came out and gave me an estimate on a new system and after my new system was installed Michael and a technician followed up on the installation. Lanier HVAC services has great customer service.

o I can certainly tell you first hand not to use this…read morecompany. We were in the process of purchasing a home and had a home inspection done. After the home inspection was completed, it was discovered the existing units needed to be replaced. The seller replaced all three units (without us choosing the hvac company) middle of April 2018. The owner chose Lanier HVAC to install the three new units. We went ahead with the purchase of the house thinking the hvac units would no longer be of any concern with the exception of regular maintenance for awhile. (Boy, were we very wrong on such wishful thinking). We closed on the house on May 22nd. On June 18th, the flooring company we had installing new flooring in our basement discovered water in the floor of the basement, in which was quickly found to be from one of the new units installed by Lanier HVAC. My husband immediately tried to reach out to Lanier HVAC (since they had just installed the new units), but his calls were ignored. So, I then tried calling... The owner answered my call, I told him about the leak, he asked who the previous owner of the house was, after I informed him of the previous owner, he then replied with very harsh negative hateful words and told me he had absolutely no interest in checking the units or coming out, then proceeded to hang up on me. Not originally being from Gainesville, I was in complete shock that a company or owner would act in such a manner towards someone. I'm from a small hometown where customer service is a priority, so I called the local hvac company from my hometown to come out. Even though they are extremely busy, they made us a priority, understand the importance and the damage of a water leak. The technicians quickly discovered serious issues with the units. The basement and top floor units had no filters in them, the drains in the basement and middle floor were not hooked up correctly, no turn-ups placed in any of the overflow pans, the basement unit had no freon & the third floor unit had very little freon. They also had to raise the air handler, hook up the aux drain out of the pan, install PVC pipe and coupling on the third floor unit. I would highly suggest not using this company. We realize the owner is gonna try to dispute this review or come back with negative words like he has to everyone else that has left the company a bad review. We can back up our claims with documentation and also show the water damage of what happened from his company not installing or hooking up HVAC units correctly. We can't help but to wonder if this was intentionally done to us. The owner can't claim his company did not do the work or install the units, because it's recently been brought to our attention that he actually has pictures of our house / units posted on his personal facebook page where Lanier HVAC installed the three units for the previous owner in April 2018.

We've been using H&M services for years to service our plumbing needs. Harry and Brent have always…read morebeen amazing. Peter came out last week to check out a leak under our sink. Turns out the disposal was about to fall out because the screws had come out. He got there on time, was efficient and great to work with.

My outside A/C unit began humming last evening. I called…read moreH&M at 11:45 last night and left a Voicemail message. I received a call at 7:38 this morning from Brent. He advised they could have Shane out here by 9:00 am to check it out. Shane arrived punctual around 9:00 am By 9:30 we were back in business! The capacitor had failed on the unit and was actually still under warranty. I was only charged a service call! We bought the house in January and this is the first time I needed a HVAC serviceman. I would recommend this company for future needs! Don

Update to the review I posted yesterday: My brother used to be in the HVAC business for many…read moreyears. Long story short, our coil and outside unit that I replaced 3 years ago froze up the night of 7/15/17. Ernest had been out just one month prior to do a checkup call. He told me the one unit was 2 lbs low so he over charged me for two pounds and then he did something that my brother said was not too intelligent if you know air conditioning systems. He told me only a hack and an idiot would do what A & K did. I'm not going into details but take my word, do not hire this guy. I had TemperaturePro out this afternoon. They charged the system again for half the price that A & K charged and told me to see how long this will last. I will probably have to replace the furnace and the outside unit and upgrade it to the latest coolant since our systems are 18 yrs old. They are sending me a quote with several options.

Live in Alpharetta. They came to fix the water heater but left valve on which flooded our backyard,…read morerefusing to return our calls / emails or pay for part of the water bill since the water valve was running for 2 1/2 weeks