Exceptional Service from Beginning to End…read more I cannot say enough positive things about my experience with Isaac Adkison of TE Certified and the exceptional service he provided from our initial consultation through the completion of a significant plumbing repair at my home. I contacted TE Certified after discovering a concealed hot-water leak beneath the slab of my home. From the very first visit, Isaac stood out because of the thoroughness of his assessment, his knowledge, and the amount of time he took to help me understand what was happening and the different options available to address it. This was a major repair decision for me, and rather than rushing me toward a particular solution, Isaac carefully explained the advantages, disadvantages, uncertainties, and long-term considerations associated with each option. Over the days that followed, I had many questions--and I mean many! Isaac answered every one of them with an incredible amount of patience, professionalism, and detail. He never made me feel as though I was asking too much or taking up too much of his time. When I needed clarification about specific items on the estimates, how the proposed reroute would work, the existing plumbing, freeze concerns, accessibility, restoration, or the potential for future issues, he consistently responded with thoughtful and knowledgeable explanations that helped me make an informed decision. What impressed me just as much was his honesty. When there were things he could not know with absolute certainty until the walls were opened or the existing piping was further evaluated, he said so. I greatly appreciated that. I never felt pressured or given false assurances simply for the sake of making a sale. When I ultimately asked Isaac what he would recommend as the best long-term solution for my particular home, he gave me a clear professional recommendation and thoroughly explained his reasoning. That gave my family and me the confidence we needed to proceed with rerouting the hot- and cold-water lines to the kitchen through conditioned interior space. On the day of the work, that same level of professionalism continued. After locating the plumbing manifold beside the refrigerator, Isaac made an extremely clean and precise opening in the drywall, preserving the piece so that it could be neatly replaced afterward. As the routing plan developed, he initially proposed one solution, but when I expressed concern about how it would affect the appearance and countertop area of the kitchen, he listened to my concerns and was completely receptive to exploring an alternative route I suggested. He evaluated it carefully and determined that the new lines could instead be routed behind the refrigerator and stove and through the lower cabinetry to the sink. The result exceeded my expectations. Isaac, with the assistance of Reeves, completed the work with tremendous care and attention to detail. The new lines were insulated, neatly routed and securely installed, and the workmanship throughout was exceptionally clean and organized. They protected the surrounding areas while working, treated the home with care, and left the kitchen looking virtually unchanged despite the extent of the plumbing work that had been completed. You would never know from looking at the finished kitchen that such a significant reroute had taken place. Most importantly, after the new lines were installed and the water was restored, Isaac checked the water meter to verify the result. The meter was no longer moving. After dealing with the stress of a concealed leak and having to keep the hot water shut off, seeing that meter remain still--and knowing the leak had finally been resolved--was an enormous relief. Another thing I greatly respect is that the project remained at the best-case estimate I had authorized: $2,915. There were opportunities throughout this process for the scope or cost to increase, but Isaac remained transparent about the work that was actually necessary and completed the agreed-upon repair accordingly. There is a difference between someone who simply knows how to perform a trade and someone who combines technical expertise with integrity, communication, patience, problem-solving, respect for the homeowner, and genuine pride in his work. In my experience, Isaac demonstrated all of those qualities. I also want to recognize Reeves for his assistance in completing the work so carefully and efficiently. Together, they did an immaculate job. As a homeowner, especially when dealing with a costly repair in an area outside of your own expertise, it is incredibly important to feel that you can trust the person advising you. Isaac earned that trust. He did not just repair a plumbing problem; he helped me understand it, thoughtfully walked me through a difficult decision, listened to my concerns, and ultimately delivered a solution that I feel very confident about. I am genuinely grateful that Isaac was the plumber assigned to m

I requested TE to come out and diagnose why an existing circuit was not getting power. Instead of…read morejust fixing the circuit, I agreed to a new panel for my house since it was 60 years old. The price I was quoted was over 12k. I felt the electrician on my job, Jason S. was very high pressure in his tactics and told me I needed to decide that day, or lose potential discounts. I had also been without a kitchen for over 30 days, so I agreed to the work. The next day Jason and an apprentice come out to start the job. They take one whole day to remove and replace the new panel, no problem. Here is where it goes downhill. On the second day of work, Jason and another apprentice came out and instead of prioritizing the circuit I hired him for, they start installing the hardwired smoke detectors Dekalb county allegedly requires. This took all day! By about 4 pm, I asked if he was going to get the outlet done so I could use my dishwasher and he replied "I guess if I stay here all night". I said I guess thats what you got to do then, and they were here til nearly 8 pm. Then he made several other unprofessional comments about staying late. Jason never came back to my job. A new Electrician came out on Monday, Jason said he had an emergency job. The part where they earned this rating comes when I found out my pool motor circuit was not working on the new GFCI circuit. I explained to them it originally was on a two pole circuit and now they had it on two single poles. It was drawing 240v and they had the model number and should have researched the wiring on their own as professionals. Rather than listen to me, I had to wait all day for the new electrician (with Jason on the phone) come up with a new quote to fix which included trenching up and re-wiring my entire pool, ANOTHER 5 THOUSAND DOLLARS! I was livid. I started looking into this and it turns out I was right, it just needed a 2 pole GFCI. I talked to the second electrician the next day and told him I want to talk to a supervisor or manager. I got a call later in the day from Jeffrey who was going to look into it and get back to me the same day. He did not. He did call me the next morning and agreed to send one of his best guys out to install a 2 pole and see if that solves the problem. Well guess what, it did! And, I didn't have to pay another 5K. I expected to hear back from Jeffrey again to ensure the job was to my satisfaction as you should on a service recovery. I did not. I feel lied to, and that I was robbed and almost taken needlessly for thousands more, had I not done my research which should not be necessary as a layperson. I understand from TE employees the Electricians control the cost, and they get a commission from it. Unfortunately, I paid for an electricians summer vacation because I trusted him. Luis L and Nathan the electricians at TE, thank you! Micah, Gavin, Phillip the apprentices, thank you too! Jeffrey I thank you for doing the minimum by ensuring what I paid for was completed. Jason, no thank you at all. You've sowed distrust in professionals and your industry with your practices.

We have used Hometown Heating and Air for 5 years now. They are great. They always respond quickly…read moreif we have a problem and their prices are reasonable. We highly recommend them. Jan and Kirk Bryant​

Hometown never disappoints! We had Ryan out to do our seasonal checkup. Ryan was professional,…read morefriendly, on-time and thorough--very much like all of the Hometown folks we have dealt with. Thanks, Ryan & Wes, and everyone at Hometown--you guys run a terrific, customer-focused business!

Heating and air guys are excellent. They know exactly what needs to be done to keep things on…read moretrack. Highly recommend Zone

When we called we received the estimate on the phone immediately. The technician was professional,…read moreand on time. The technician carefully boxed up the traps owned by our previous company and installed Zone bait traps. I am very pleased with how easy Zone employees made our transition to their termite service. Thank you

This is a great company to use for your heat and air conditioning problems. All their technicians…read morehave been dependable, with great knowledge in finding the problems. I have used them for our church and my home, and I have always been pleased with their work.

If you need service on your HVAC system, this is the pro company to select for dependability and…read moreknowledge. Service pro David Gower has been giving attention to my systems for nearly 20 years and never fails to amaze me with his technical skills and systems knowledge, especially in electronic controls. A tip of my hat to everyone at ACS.

For two-Three years these people has been trying to repair my Trane Heat Pump, its still not…read morerepaired. However, I was charged each time they came out.

I can't say enough about Jason, Justin and Andrew from CAS. They are nice, honest, and thorough. My…read moreplumbing problem was more tricky, and they were committed to figuring it out and fixing it, all the while working with us and our budget. I appreciate their honest work so much.

Sal was very professional. He came in went to work and was finished in a timely manner. I would…read moredefinitely recommend.

Excellent experience with Gee Heating & Air. The technician was professional, courteous, and took…read morethe time to explain what was going on with our system. Fair service, prompt arrival, and quality workmanship. Highly recommend!

Gainesville Mechanical always comes through for us. Always timely service right when we need it and…read morefair pricing. This time, our hot water heater was leaking. Lane came out on a Friday and determined it needed to be replaced. He kept in contact with me constantly about when he would arrive and progress of his work, as I wasn't at home. Scheduled the replacement for a Tuesday morning, with the promise to do it sooner if hot water was out. He arrived early and got the work done quickly. Impressed once again and will definitely be calling Gainesville Mechanical for all my plumbing needs!

Do not trust when they say they warranty their work!!!…read more First visit was in fall of 2024 and I was told I had a failed compressor. Replaced compressor that was under warranty and it still cost $1700. First start in 2025 and no cooling at all. Was told I had no refrigerant. They said suction valve failed and things "just break" sometimes. Again suction valve was still under warranty and this estimate started with a cost of around $1200, but owner lowered to around $660 after he heard my frustration. Fine I paid and had the suction valve replaced. A month or so later when heat comes in late spring and system is barely cooling. Now I am told I have a failed TH valve. Again service manager calls and says things "just break" and he's doing his best to lower repairs to $1200. Ridiculous! When I called for the initial compressor failure I was just going to put a whole new system in but they convinced me not to because the compressor was still in warranty. Well now they have me up to just under $4000 and the system doesn't work any better. Go elsewhere and don't trust a company that thinks it's ok for things that are under warranty to just "keep breaking" before they finally fix something. AND DON'T TRUST THEIR WARRANTY!!!

Carlos was busy that day but told me he would have my new AC installed that day. He worked late…read moreinto the evening, close to midnight to finish the job. He is professional and hard working, the 2 things that matter the most to me. I got a great price for a new Trane unit and just love it. I'll give him 10 stars here. Thanks Carlos, you were a big help and I will recommend you to others. Robert

From the owner: At PG Heating & Air, we specialize in a range of residential HVAC services tailored to meet your…read moreneeds. Whether it's air duct cleaning to improve your indoor air quality, precise HVAC installations to keep your home comfortable year-round, or prompt repairs to restore your system's efficiency, our team has the expertise to deliver top-notch service every time. We understand that communication is key, which is why we are proud to offer services in Spanish as well, ensuring that every customer feels understood and valued. With a dedication to professionalism and customer satisfaction, PG Heating & Air is the name you can trust for all your HVAC needs. Contact us today to experience the difference our expertise and commitment can make in your home comfort.

I used American Home shield and they gave me this vendor. If I could give a lower rating I would…read more This company not only is incompetent, rude and about as unprofessional as you can get.....they refused to have the owner call me. They came to my house 3x since July to fix my ac and then it's still not working. The dispatcher is the rudest person I have ever met in customer service. PLEASE NEVER USE THEM!!!

I'm in shock. this company truly is the worse of the worse. American home shield assign this…read morecompany to fix my ac, so I text them to find out what was there availability to come and this is the response I got from them. Good morning it's Heather with Jackson Mechanical heating and air. Yes I did get a dispatch for you. I will be notifying the Home Warranty company that they will have to transfer this to a different vendor. Our last time at your home last year you gave us a one star rating and once we receive a one star rating, we will never return. I will go ahead and notify your warranty company now have an awesome day. Please disregard this message. Somehow, it was linking you to someone else's account. But I unfortunately I can't get that DISPATCH back. first of all I'm really busy to be leaving reviews good or bad. but this time I can't let this go. now you guys have reason to say I left a 1 star I wish I could leave more than 0. I already report them to American home shield as well. unbelievable!!!!