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    Fuller's Towing and Recovery

    4.3 (6 reviews)
    Open Open 24 hours

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    Platinum Chrysler Dodge Ram Jeep

    Platinum Chrysler Dodge Ram Jeep

    1.6
    (46 reviews)

    Outstanding Experience at Platinum Chrysler Dodge RAM Jeep in Terrell!…read more Last week, I reached out to Platinum Chrysler Dodge RAM Jeep in Terrell about their stunning Wagoneer S in Hydro Blue Pearl. From the very first phone call, Alex provided an exceptional level of service. He answered all my questions about pricing, gave me a transparent breakdown of the details, and invited me in for a test drive to see if we could come to an agreement. When I arrived at the dealership, Alex immediately impressed me with his deep product knowledge, he knew the Wagoneer S inside and out. Even though the vehicle was in the showroom, he encouraged me to take it out for a test drive. I had already driven a Wagoneer S previously, so I declined, but Alex still went above and beyond to show me features and details I hadn't noticed before. His enthusiasm and professionalism really stood out. I also had the pleasure of reconnecting with Tommy, who had helped me a few years ago on another vehicle. It was great to see him again, now in a well-deserved Sales Manager role. Tommy reviewed my trade and presented both lease and purchase options clearly and fairly. I had a few questions about warranties and GAP coverage, and that's when Hunter in Finance stepped in. He provided all the details I needed, showing very competitive and transparent pricing. Honestly, the entire team made the experience smooth, professional, and pressure-free. The deal they presented was excellent, and I would have gone through with it if the Wagoneer S had been in black. Despite that, Alex continued to follow up in the following days, even offering to bring in a white Wagoneer S and honor the same deal a gesture that speaks volumes about his dedication and customer focus. Although I ultimately decided to hold off because of the color, I can't say enough good things about this dealership and their people. Alex, Tommy, and Hunter were all fantastic to work with knowledgeable, patient, and genuinely invested in helping me make the right decision. If you're looking for a dealership that truly values its customers and treats you with honesty and respect, Platinum Chrysler Dodge RAM Jeep in Terrell is the place to go!

    I have given the this place the last chance I can give. Last oil changes my care was leaking oil…read morethey fixed it ok the fine. This time (today) my car is leaking oil once again after an oil change, I guess the are way to busy to returns calls. Not tom mention I got my brakes done by them, but when I look at my brakes, it doesn't look like they've been done and today I I got one of their recommendation that I needed to have my back brakes done, which was at three and I swear earlier this year I had those done so they should be at a 10 honesty they can't be trusted. I have decided I will not buy my next sheet from them. I'm going outside of Terrell, which is quite sad to buy my next car. If I was you, I will go elsewhere because the way they do. Business sucks now I have to go to another dealership get my car looked at. while I'm leaking a map of amount of oil. Don't waste your time.

    Fuller's Towing and Recovery - roadsideassist - Updated July 2026

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