My husband and I are seniors. We found the staff to be very helpful and the met our needs quickly and with a smile. thanks for getting my husband back on his bike. read more

I frequented this bike shop for a while because I thought it was the only one in town. We bought a bike for Christmas and brought it in to have some minor repairs done. They said one thing and did another honestly, don't think customers come first here. Not their a game. Now my wife and kids won't go here either. read more

I have been coming to FSB for years now. Brian and his staff have always been helpful, courteous and friendly. I have had them work on all my bikes and they have always done an excellent job! read more

Decent selection. Good place to try models. But their staff is really annoying. Know-it-alls, condescending, and obtrusive. They listened in on conversations from across the isle and answered questions not directed toward them. Really surprising to see the salesman lurking through the gaps between bikes separating the isles. They even test ride with you like babysitters. Lame. read more

I've been to both Funsport bikes and its sister store World of Wheels. First, I thought it was just me not knowing bikes as much before. Then I realized that the employees are just plain rude. I stopped going to World of wheels because of the fact the salespeople just want to sell things. Anyway, I switched off to Funsport thinking that maybe the atmosphere is a bit different. -First visit to the store the employees were alright and seemingly nice. -Second and third visit to the store they were utterly disrespectful, I ask a question such as, "do you have a torque wrench?" employee says, "you're going to have to wait, there are other people's bikes that need to be repaired" -One visit I made I was on a mission to grab wheel bearings on my schwinn cruiser, the assistant manager made no effort to help me find bearings. He told me, "oh, schwinn makes specialty bearings, your best bet is to buy a new wheel". ONCE AGAIN they tried to convince selling something to me that I didn't want. Now my view of both bike stores has depreciated, it's sad to see these are the only specialty bike stores in Modesto. I would say, when entering Funsport you should somewhat know what you already want. Otherwise you will end up spending more than desired. read more

Got myself a Trek MTB here, and have to say the employees are very knowledgable and not only that they ride themselves. It is nice to know that they not just sell but have a passion for the sport of cycling. I always show up get repairs done or sometimes to window shop. read more

I have NO idea what the negative reviewers are talking about. I can't say enough good things about Fun Sport Bikes! My husband & I went in on two different occasions and had our questions expertly answered by Brian and Ed. I also love that Brian is a great community supporter. He has donated to Memorial Medical Center's "Triumph Fitness" program and provides support for their annual Cancer Awareness Run & Ride. Sure...you might find better prices at Target, Wal Mart or Costco, but you won't find people who will take the time to answer all of your questions & you won't be supporting a locally owned, community oriented business. read more

Worst customer service ever! Called in ahead of time before making an hour drive to the store and spoke to James. He was extremely rude and didn't really want to answer any of my questions. Called again moments later and talked to a nicer lady (forgot to get her name) and was told that they had some of the bikes that I was looking for In stock and that I should go to the store as soon as possible.... I show up to the store and the guy behind the counter says he doesn't have anything in stock :-) also he wasn't the nicest. I was trying to explain that I had spoke to someone and he didn't really seem to care, just kept saying he didn't have anything. I'm more upset with the customer service at this store than with the fact that they didn't have the bike I wanted. Whoever runs this store should train their employees on how to be a little nicer or maybe they should just get some new employees. read more

Some of the reviews here are way off base. The manager, Brian, is a great guy and an avid cyclist. Both he and Nick greet me by name when I walk in. I have never had anything but great service here. I have purchased about 7 bikes here over the years and have sent many friends and family here. Do they have every little part you may need? No. No LBS does. Can it get busy and you not get waited on immediately? Sometimes. All stores do. But I highly doubt staff would fix a flat instead of selling a bike- they may like girls, but they're not stupid. Selling bikes is their bread and butter. This is not the Bay Area with a huge population of cyclists. This shop is geared toward its customer base and tries hard to accommodate the more hard core riders. If you take the time to let them know your needs, they'll take care of you. A "bald-headed a55 H0|3"? They once had some trouble fixing my bottom bracket. I explained that I had a trip planned to Tahoe and was really disappointed not to have my bike as I had planned to ride some classic Tahoe trails. They loaned me a bike for the trip. Ya, what a "bald-headed a55 H0|3" (eyeroll). read more

Poor customer service. Never coming back again. I visited the store twice in a matter of two hours and was not offered assistance until I took it upon myself to test ride a bike. I purchased a bike and requested that the brake be adjusted only it wasnt adjusted and had the validity of my concern challenged by repair staff member. I have given this store many oppportunities, this was the last time. The only staff member with consistently good service is the gentleman in charge of the repair department. I will be posting this information to Yelp and Google to better inform customers on the low level of service to expect from this store. In order to make things right I recommend that ownership overhaul staff by firing current staff, reviewing store culture and policy and hiring new staff to implement said culture and policy. If Yelp ever enabled negative ratings, this store and staff would definitely earn negative ratings. As per my rating and review along with other ratings and reviews on Yelp it is quite evident that I am not alone in my sentiments towards this store nor am I alone in my awkward experience at the hands of staff at this establishment. Other Yelp reviews speak of eerily similar experiences spanning the length of Yelp reviews. How many more negative experiences will it take for ownership to make the necessary changes to ensure a positive customer shopping experience? Us as customers are the reason why these businesses are open and we as customers are the reason why these employees are able to be employed and paid. read more

Wonderful customer service and definitely a family atmosphere. They have every bike accessory you would need and then some. James was great!

Had a great experience when shopping for a bike! Bought a Specialized Ruby Elite and love it!! Brian and Nick are very knowledgeable on fitting you with the perfect bike and all needed accessories. read more

Excellent service, knowledgeable team! Everyone there made me feel very welcome. I've now had two superior experiences purchasing bikes here, and I will continue to come back for their outstanding service. A HUGE shout-out to Nick and James...you guys are wonderful! And a special thanks to James for making my first group ride a very enjoyable experience (and not judging my naiveté)! You've made a customer for life! read more

I had heard good things about the place and I even visited the store ones and found the staff to be very helpful. So, I thought this store will be the place for me to stop for all my bicycle needs since I ride my road bike regularly and it's tough to find good shops to have maintenance done. I called the store yesterday and unfortunately I have a different perspective now after the call. When I called, a lady picked up the phone whom sounded pretty new and wasn't able to answer a very simple question on some mountain bike availability even after I gave her my price range and was just after finding out if they had any mountain bike within my price range, pretty simple question right? She put me on hold and put another person on the phone who from get go was very rude and simply didn't want to listen to whatever I had to say or ask and kept referring me to store's website and was in hurry to hang up the phone! I was frustrated, so I ask to speak to a manager and the response was that I was speaking to one and when I convey to him that I wasn't very happy with the responses I was getting, he mentioned something like (you don't know how to use the phone,) which i couldn't quite understand and hang up the phone. I wish I had the person's name, but I don't! It's very unfortunate that one person can ruin a good reputation a business may have and hope that upper management sees my response and make appropriate changes because I still believe this shop is very nice and deserve to have better people representing the business. read more

I've been to a couple of bike shops ,by far Fun Sport Bikes is a very welcoming environment . The staff is very knowledgeable and from the moment that you show up they treat you like they've known you forever . It was a great experience purchasing a bike there, the plethora of knowledge that they all share has made transitioning into cycling very easy. The mechanics do a great job and are often done earlier with projects than promised .I recommend the shop highly. read more

Very friendly staff right when we walked in! Ellie was amazing and helped answer all of our questions! She helped buy bikes for my son and husband and all the accessories we needed! This is not the first time we've purchased from them, and their selection and helpful staff is what always bring us back! read more

I came in to speak with Nick in regards to my stolen bikes and he was very quick to assist me. He gathered details of my bikes and posted a "STOLEN" sign in the service area to alert staff in the case those bikes showed up! Thanks for your help Nick! read more

I'm editing (adding to) this review due to the events that followed my experience. The owner - Brian - contacted me and personally apologized for what happened. He was very professional and discussed a new process put in place to keep this from happening to others. As noted in my original review below, the staff is very knowledgeable. And as noted here, they're willing to take immediate action to improve the customers experience and overall service. For me, this says a lot, and is very much appreciated. Thank you! I would try to get help from Nick if possible, he's always been great. I believe the other guys name is Henry, also helpful. Knowledgeable staff for sure, but from some of the other folks I generally feel like I'm burdening them by showing up. That aside, this review is driven by the fact that I'm technically still waiting for one of the Bri(y)an's to call me back about setting up a bike fitting appointment. I called on 2/24 and 3/1, both times my name and number were taken. No dice. read more

Great prices, great service and great staff! This place is awesome and if you have some extra cash, this is a great place to spend it.

Great shop! Three seperate times I went in to get an upgrade part and each time they were happy to install it right away - after telling me the labor cost up front. No problem, please do it. :-) Several other times, I have gone in "just looking to see what's out there" and to actually hold what I may purchase after reading a lot online about specific components. Not only were they helpful and considerate, but the sales staff was very knowledgeable about the products I was deciding to get soon. Plus, they were not in a hurry to sell me "just anything" and while explaining how I would have to get additional parts to make what I want to operate correctly, they told me exactly what was needed and at what cost. All advice and price quotes were free. Again, no problem. It's nice to know people to stop and listen to your specific wants and needs. read more

This is a really great bike shop. I went with my 4 and 2 year old which could have been recipe for disaster, but the staff was so friendly and really helped me shop and get some upgrades on my bike. They also let my son and daughter test a few bike while waiting! Highly recommend you check this place out! great service! read more

We had a great experience in fun sport bikes. There were plenty of staff ready to help that were very knowledgeable and friendly. There's a huge inventory also read more

After I had bought a bike from an online dealer I brought the bike in to have a tune-up from the shop and after I received my bike back from him with flat tires, he only laughed at me and said yep I guess you do. He had treated me rude the night before when I had dropped the bike off but because of the busy holiday season I would give him another change but after the laughing at his customer, I will not be shopping there! read more

Went this morning to look at bikes and gear around 9:59. With both doors wide open. I walk in fellow say's" not yet a lot of people get here early and think they can just walk right in". OK, not the best way to greet an eager customer. Turned around, will try and spend my money elsewhere. read more

Great customer service! JC was very knowledgeable and nice. We were driving back home to Suisun City (by Fairfield) and decided to stop and look at bikes for my son. He left very happy. Prices are good. Keep up the good work guys. read more

theres two brothers that own the two sister stores, fun sport bikes and world of wheels, the employees that work here at WOW and FSB are friendly and very helpful( 5 stars for THEM) the owner brother who heads the WOW store is a jerk, muny hungry jerk.. HELLA RUDE.. even as im spendin over 800 on a bike he was being rude.. the other brother at FSB is actually very nice, ive carried conversation with him for like 20+ minutes. read more

Haven't had bought a bike in 18yrs. I was really excited to get into riding again so on Thurs. I went down to FSB. I test road a few bikes and decided on purchasing the Trek Verve 1. Later that day I took the bike to dry creek to ride and noticed the bike's gears were making lots of noise and it wasn't shifting right. The next morning (Friday) I returned to Fun Sport explained the problem and they handed the bike off to the tech to diagnose and repair. He said it needed adjustments, which he made, then he test road it in front of me and said it was fixed. He asked I ride it in the parking lot to make sure he fixed it. I had still noticed the same noises as before but the tech explained it has micro shifting and I just needed to shift when it makes the noises. I took the bike home, road it, and it was the same as before so I went back to FSB that same Fri. They said there was a few bikes ahead of mine to be repaired but I could pick it back up Monday. Monday comes and I received no call so I called them in the evening and they said my bike didn't get fixed because someone left a msg. to repair it and they didn't get the message. So I was told it would be repaired by Wednesday. I received a call Wed. that they had repaired the bike rode it but were unable to fix the problem so they are going to work with the Trek rep to get me a either the same model bike or upgrade me to the Verve 2 which is an upgraded version of the bike I bought. I told them I was unhappy having bought a new bike and not having anything to ride while waiting for these problems to be resolved. He told me I could ride the bike I purchased (which is not working properly) until they receive either the upgraded bike or my same model from Trek. I said no thank you I didn't want to ride a bike that isn't shifting and the gears are very noisy. I asked when I would receive either the upgrade or new bike and he said the manager is off the next few days but they will call me. A few days went by and I received no call so I called them on Friday and asked for Brian the mgr. because this is who I had been dealing with. The sales rep. said Brian told me to talk to you and that they are working with Trek and are trying to get them to give me an upgraded model for having to deal with buying a brand new bike and having to return it and wait. Monday I get a call from a salesman at FSB saying Trek is just going to replace my bike with the same model and won't upgrade the bike and I would have to wait another week to receive the bike. I told him I didn't want to wait another week and wanted a refund and he said you'll have to wait until the bike arrives. When I asked him why he said, "ok I'll refund you today." I was very upset with the way the whole transaction was handled but I was professional with them throughout. When I went to get my refund I was expecting the mgr. to apologize for all the inconveniences, but was only met with the salesman who made no apologizes or attempts to make right this horrible disaster. Instead I was told "good luck" as I left. Fun Sport Bikes over promised and under delivered. 1) They shouldn't have ever mentioned a possible upgrade in bike model unless they could deliver on it. 2) They should have gave me a loaner bike that worked while I was waiting over a week for them to fix the problem. 3)They should have picked up the bike from my house instead of making me have to keep bringing it back. 4) They should have made my bike a priority to get fixed, not making me wait days, since I bought it new and wasn't taking in a used bike to be repaired. 5)The manager Brian who I was dealing with shouldn't have pawned me off to the sales rep, and not take my calls when I asked for him. He should of also came in on his day off to help resolve my problem instead of saying I'm off the next few days and will get to it when I get back. 6)They didn't call back when they said they would. 7) They never apologized for my inconveniences or tried to make up for them. I always try to buy local and support local businesses but FSB gave me 7+ reasons to spend my money elsewhere which I ended up doing. read more

This bike shop was awesome! They had lots of bikes to choose from and the guys working seemed very knowledgeable. They didn't pressure us at all and answered all of our questions. They even let my son take the bike out back for a test drive! We ended up purchasing a bike today and plan on going back before Christmas. read more

I was a bit leary of going to this place after reading the reviews from here and World of Wheels, but I can say that my questions were answered and the salesmen and the mechanic seemed to know their stuff. I am looking to upgrade from my Schwinn Avenue to possibly a Trek Dual Sport 8.4 . Though I can't afford the Trek at this time, they had a 8.3 in stock that I could look at and the mechanic rides a 8.4 regularly and commutes from Ceres which is where I live. I decided to purchase a gel seat and hand-grips for the Schwinn so as to make my ride more comfortable. The salesman offered to have the mechanic install the seat and grips for free, which I didn't expect and which the mechanic did. He also said that I would love the new seat and he was right. I was approached at least 2-3 times. I have become an avid bicyclist somewhat by necessity as my car was repossessed over 4 years ago and have not been able to replace it. I swear that it felt that I was able to go at least 5mph faster with the new seat and I was not sore when I arrived home. They will definitely be getting my business in the future. read more

I have shopped here a few times over the past year. I bought a bike rack and had to exchange it -- it didn't work right, no fault of the shop -- and they switched me to a new one, no questions asked. I've since bought tires, a new helmet, other gear. I've shopped here with my wife when she was looking for a new bike, and during every visit I found the staff helpful, polite, and friendly. Lots of energy, it's obvious they love biking. I'm a -- shall we say "solid" -- middle-aged guy, so it's not like they only treat athletes that way. They have products in a range of prices, which seem fair. I'll go back. read more

I have shopped at Fun Sport Bikes for years. The whole staff, including manager Brian and the sales and service guys, are extraordinarily knowledgeable and helpful. They have bent over backwards for me on many occasions. They have earned my business many times over. They are highly recommended. read more

Can't write enough about how nice and friendly the people are here. We have bought two bikes here and have always been happy with the service. We continually shop between Fun Sport Bikes and World of Wheels. Thanks guys! read more

I must say buying a bike and everything with it is quite an overwhelming experience for a newcomer to the sport. However, Brian and his staff are just amazing people and they take their time and address your needs. I had complaints of discomfort and my seat and I end up with a fitting by Brian and recommendations that made the whole process easier. I really appreciate the excellent customer service! read more

I have recently had multiple encounters with the service department at Fun Sport Bikes and have been extremely happy with their professional work. They pay attention to detail, they get the job done right, and very important, they tell me when my advice is wrong and why. Thank you David and others! I appreciate you!!! read more

VERY unimpressed. I just called the service department to inquire about a headset installation and, before I was cut off by the employee who answered the phone saying "no, no, no, no, no..." I was going to ask for some brake cables installed. After an awkward silence, I responded "ok..." and the employee went on to explain that its too much work and the earliest it would be done would be Wednesday of the following week (the called took place on this Friday afternoon). First of all, it is horrible customer service to cut someone off on the phone, and the immediate negative response to the service I was hoping to purchase from Fun Sport Bikes gave me the impression that they are unwilling/unable to perform quality services at any such speed. Had I not wanted an installation service from them, I would have given 4 or 5 stars for seemingly friendly people and a good selection of brands and parts, but after this recent phone call, I will take my business to another LBS that is more willing to help and doesn't make me feel like a fool for asking for a service. read more