Our 5 month old puppy contracted kennel cough while at this facility. I get it. It happens. The…read morething that upsets me is that there was no notification. We called to alert them after finding out our pup was sick. The response we received was, "we had an outbreak in our puppy room. It happens a couple times per year." Really? I'm now worried about losing my dog. Forget the $3200 we've spent so far to treat her and that's just to figure out what is growing in my puppies chest. Bottom line, if my dog makes it through this, I won't be bringing her back to Cloud K9. Please notify your customers when something like this happens. Please isolate coughing dogs immediately. They treated Izzie like the monkey from the movie Outbreak at the vet. Obviously, it's super contagious. Please treat your clients accordingly. If we still had our old Boerboel when this happened, it could have killed her.

This is Lizzie after her appointment with Makala. Makala is by far the best shih tzu groomer…read moreLizzie has ever had. She is 6 years old and we travel with my husband on his projects so I'm always having to find one. We have been down to Florida and now New Hampshire with several states in between. Cloud 9 Grooming is miles ahead of anyone I've tried. Lizzie cant wait to get in the door! If your needing or looking, your work stops here..... promise! Dorothy and Lizze Raquel Mason

Gail does a great job. She really cares about the animals and her customers. I drive all they way…read morefrom Methuen, MA to take my dogs to her.

5 stars! My friend recommended Gail from Pawfection as I was in search for a new groomer (I liked…read moremy old one but she would rush through my dogs haircut and end up shaving him which was aggravating). I was nervous about going somewhere new, but I am so happy I found the courage to do so! Gail did such an excellent job on my dog Ollie's cut (he is an Australian Labradoodle), took time to talk with me both before and after his appointment, was full of knowledge, and very patient. I could tell my dog just loved her when I picked him up. I highly recommend Gail and Pawfection!

Great service, wish they accepted new clients. You have to have daycare membership for boarding,…read morebut if you need that service it is worth it.

Highly recommend Saltyclaws for grooming. They took excellent care of our pup. She looks amazing…read moreand wasn't scared at all. Great staff!

All I can say is amazing! They are incredibly sweet and truly unbelievable at what they do. They…read morewere so loving and kind to our baby, SkyWalker!

They did a wonderful job with my bratty toy poodle. She can be a bit much but the groomer listened…read moreto my requests and did a great job. So grateful to have found this place!

Hannah did a great job grooming my husky today. He looks and smells wonderful. I will be returning…read morehere for sure. I really liked the fact that it was very calm and low-key. Just 1 dog at a time. She also shared how he did, rather just telling me the usual, "fine." I appreciated her feedback and very affordable.

Wee just left Pets Choice with very happy smiles on our faces! Our dog received a good wash at the…read moredog wash self service. The self service had everything you need to wash your dog: brush, aprons, hot and cold water dispensed through a spray that has different spray settings, leash for inside the wash tub and blow dryer. Everything went smoothly with our dog wash. My only suggestion is adding some heat to the blow dryer as it was hard to dry our dog's hair fully. Fair note though, I forgot to use the included towel :) The shop itself is big! There are so many different food options to choose from for your dog, and there is even a dog bakery. The cashier and workers were very friendly, kind and helpful. They give our kids some crayons, a drawing and stickers! We were able to check out as soon as we got in. This made leaving very easy since our company was two toddlers and a young dog :) Next time we are in the area, we will definitely drop by again!

I needed an international travel certificate for my cat and the folks at Merrimack were beyond…read morehelpful in booking my appointment. Love the beautiful windows in the exam room and the great care that staff took with my boy.

I was very nervous using a new vet since moving here but I am so glad I chose them. I had to get my…read moremain coon shaved due to mats because she won't allow grooming. Dr John was amazing and genuinely cared about her treatment. Dr Q saw her first and gave her the physical and did well. My cat did not bite them so I was pleasantly happy. She did very well and I truly trust them.

We are very pleased with the service we received at Honey Dog Salon for our Schnoodle, Gemma. The…read morestaff are friendly and welcoming and did a nice job with our nervous little dog. She looks so cute and smells like blueberries! We would be happy to bring her back in the future.

Very good communication. Trusted them with my pup 100%. She came out so clean and smelled amazing!…read moreVery cute shop too

Yesterday I took my two stubborn huskies to The Merrimack Doggie Spaw for the first time, I was…read morerefer by a friend to go here because I was in search of a crate free groomer. Kodiak and Maya absolutely hate bath time, we typically only bring them to a groomer in the spring to speed up the grooming process and just bathe them at home the rest of the year when they're just dirty and need baths! So needless to say, they're a bit difficult to handle when it comes to grooming... BUT The Merrimack Doggie Spaw was amazing! My dogs literally look the best I've ever seen them after a grooming, theres virtually no shedding left to be done (which anyone that owns a husky knows how rare that is this time of year)! Dallys was awesome, there were some issues with my dogs acting up (Maya having a melt down in her play pen while Kodiak got a bath and Kodiak trying to escape the bath) and she handled it great! I loved that she didn't lecture me on their behavior like some people have, and recognized that it's due to stress, and came up with a plan on how we'll handle their grooming next time to save one of them from hurting themselves and to make her job easier! So if you want you're dog to look amazing and get exceptional service, definitely book a "spaw" day at The Merrimack Doggie Spaw!

From the owner: All natural shampoo and conditioner from Espree. CRATE…read moreFREE!! - We have 6'x8' playpens for our doggies to relax in after their grooming! Individual attention for the older or disabled pet. Every dog that gets a bath gets a SPAW treatment!

I am so happy to have found Jeni the groomer! Even better than that, My dog is happy to go to Jeni!…read more I have been to a few groomers in the Amherst area. I would have to drag my poor dog into the building! Not any more! She loves going to Jeni the groomer! If you want your dog to be groomed perfectly and at the same time be treated with the love and attention you would give her/him yourself, go see Jeni. She genuinely loves her clients! and it's not only her, her staff is just as wonderful. A special mention & thank you to Karen for being so sweet to my baby!

From the owner: With over 40 years combined experience, we strive to make your pets look and feel their best. We…read morespecialize in doodles, but are proficient In all breed standard cuts. We also groom cats!

I don't usually write negative reviews, but I feel people should know about our experience…read more We brought our dog here because it was much closer than the daycare she had been attending. At her previous daycare, everyone loved her and always commented on what a sweet dog she was. Her veterinarian's office has always spoken highly of her as well. We only made the switch because the location was more convenient. Looking back, we should have trusted our instincts. As soon as we arrived, she didn't want to go inside. I actually had to carry her through the door, which is completely out of character for her. When we picked her up, instead of speaking with us privately, a staff member criticized our dog at length in front of other customers. We were told she had to be continually reprimanded, kept on a leash, and eventually spent most of the day alone in a crate. This was shocking to hear, especially since we have never received feedback like this from her previous daycare or her veterinary team. When I tried to explain that this had never happened before and that everyone who has cared for her has always described her as a sweet dog, I was interrupted with, "Will you let me finish?" before the criticism continued. The entire conversation felt condescending and took place in front of other customers, which was embarrassing and unnecessary. Whether or not our dog was a good fit for this daycare, the way we were treated was unprofessional and lacked basic courtesy and compassion. We were also disappointed to be told that, after being kept on a leash, she ultimately spent most of the day alone in a crate. That was certainly not what we expected when we paid for a full day of daycare. We understand that difficult conversations sometimes need to happen, but they should be handled respectfully and privately. I hope they reconsider how they communicate with pet owners in the future because no one should leave feeling embarrassed the way we did.

Terrible experience. I signed my dog up for kennel-free boarding. I was told he was being a problem…read moreand had to be put into solitary confinement. He came home skinny, dehydrated, and definitely did not act like himself. He had been boarded at other facilities prior to that experience as well as after and he has never come home in such rough shape. I caution anyone who sends their dogs there.