Based on many great reviews on Nextdoor.com, I decided to use Doc's of Denver to clean the very…read moresoiled carpets in my two story home. First of all, the receptionist who answered the phone was friendly and efficient. She was able to schedule a team to come out within 48 hours. I never expected such fast service. Josh and Daniel came to my home right on time and thoroughly explained both the products and the procedures which they were going to use. I have pets, and I was worried that the cleaning solution might adversely affect my pets. I had no reason to worry, however, and the guys allayed my fears. Josh and Daniel finished the job in less than two hours. The many years' worth of stains and soil were completely gone! It was like they performed magic. I never expected that I would see the carpets appear so clean. I kept repeating to the guys," I can't believe this!!" They did an exceptional job. The price was very reasonable for the amount of dirt that needed to be removed. I recommend Doc's of Denver enthusiastically. In fact, I just gave my brother their name this afternoon as his large house has carpets that need a good cleaning.

I have no words for the interaction I just had Docs of Denver's office manager, Katy. I reached out…read morevia email to get pricing information on upholstery cleaning for my couch. She let me know it was $20-$30 per linear foot. I sent over the exact dimensions of my couch and asked for confirmation that this project would be $260 at $20/ft. She replied and confirmed this pricing an estimate. Fast-forward to today and our cleaner (who was absolutely wonderful and had nothing to do with this) let me know that the project would be $25 per foot and that is the only option offered. Now, this isn't a crazy difference In price, but I feel extremely misled from my email exchanges with Katy about the price. I gave Katy a call while our cleaner was here to clear up any confusion about the price. She didn't answer for 15 minutes. When she did answer, She immediately got defensive over the email exchange sighting that I was being hypothetical about the price for the project. I told her that she confirmed the $20 per foot at $260 and she was not apologetic about the confusion and instead was aggressive with me, saying that I was putting words in her mouth. I asked her if they could do this for $20 per foot as she noted in the email, otherwise I was not gonna move forward. She said that she was gonna look into it, but then completely switched up and told me that she just didn't want to do the project anymore even while the cleaner was there, wasting my time and his. Economically say that I have never had such a bad interaction with a business before nonetheless a local business that I wanted to support. I truly cannot believe 1) the business was willing to mislead me on a price when I felt I was very clear in my email exchange and 2) treated me the way they did on that phone call. I work in marketing, and work with a lot of consumer complaints and questions. Even if you don't agree with the customer, it's important to hear them out, understand where things could've been misinterpreted and offer a solution. The fact that she didn't do any of this and instead attacked me and just cancelled the job while the cleaner was there was absolutely absurd. Again, none of this has to do with the cleaner himself as he was wonderful and tried his best offer resolutions so we could get the job done. My complaint is specifically about the office manager, Katy. I hope that this business can take this seriously and really learn treat their customers with respect. If they reply to this is anything like the reaction over the phone, they're going to be defensive and say that I'm in the wrong. If that's the case, they truly did not learn from this review. Wishing your company the best.

We had our carpets professionally cleaned yesterday and I truly couldn't be happier with the…read moreexperience. From start to finish, the team was incredibly professional, kind, and efficient. They showed up right on time, explained the process clearly, and made sure to answer all of my questions before getting started. Our carpets honestly look brand new. We had a few areas with heavier traffic and some spots that I didn't think would fully come out, but they did an amazing job -- everything looks so much cleaner and brighter now. You can tell they really take pride in their work and pay attention to the details. They were also very respectful of our home, worked quickly, and left everything neat and tidy when they finished. The whole process was seamless and stress-free. I would absolutely recommend them to anyone looking for reliable, high-quality carpet cleaning. We will definitely be using them again in the future! Thank you Chris!

Requested a quote on Yelp for carpet cleaning, and they were quick to respond and guide us in the…read moreright direction to getting the job done!

Services were honest and clear cut…read more Mike the technician arrived on time and finished the job well quickly and thoroughly. Thank you Benjamin for getting back to me.

After a wonderful party, I decided to get the recreation room carpet cleaned. I searched Yelp,…read morefound some viable options, and requested a quote. Yelp offered me three other options as well. Within 60 seconds on a Saturday morning, Andrew from MSS gave me a call. He was pleasant, knowledgeable, and made a commitment right there on the phone. This response time was phenomenal and the quote very reasonable. Andrew also took the time to explain the "how and the why" things are done to me. I really appreciated that and it gave me a much better understanding of the services I was getting. I waited for two more quotes, which arrived the following Monday. All the quotes were ballpark. Because of his responsiveness, professionalism, and a strong knowledge of the industry, I went with MSS and scheduled the service. MSS was on time, did a fantastic job, including pre-spotting two small areas that had a couple of red wine drops (really not much at all, but still bothersome and noticeable). They took care of the recreation room and the stairs. I was extremely pleased with the service, professionalism and job that was done. That being said, the next day, I noticed one area that seemed to have accumulated some dirt during the drying process, with no foot traffic. The original thought was something was seeping up through the carpet. The owner, Andrew, came out to look at the possibly troublesome area himself. He took care of it right there - on the spot (yes, I went there!). If you need carpets cleaned, I HIGHLY recommend MSS Cleaning. They are very responsive, knowledgeable of industry standards and the latest cleaning techniques, friendly, and completely stand behind their work. I will definitely use them again when the need arises.

Earlier I shared my experience with MSS Cleaning, when they seemingly disappeared with both of my…read morerugs and my cleaning fee. It is now just over 7 months later, and they finally responded to the Better Business Bureau (on the last call). Yesterday, they came by and brought the rugs back. And the refund has (apparently/not in my account yet but these can take time) been issued. I'm very glad to finally get my Indian rug back. I will say that they still smell strongly of cat urine (the original reason for cleaning), so I'm not entirely sure if they were actually cleaned. I've spoken to Azari Rug Gallery, the reputable and well-established business on South Broadway where I'd taken them before, and the rugs will be going to them for deep cleaning and treatment. Lesson learned: don't try to save money by looking for the cheaper cleaning alternative if the item is meaningful to you! Just go with the best in Denver (Azari).

Girls worked hard and did a great job. We're very pleased. We may start regular service. Seems…read morelike a good company.

It looked beautiful! I really appreciate the help, the care, the attention to detail! Really,…read morethank you so much!!

Yulie and Seydy have been cleaning my house for nearly a year now and they do an incredible job…read more They are professional and efficient, paying attention the smallest of details. The place always looks immaculate and smells great. I can't say enough good things about them (and Roochi). Thank you both!

I used Roochii when I moved out and needed a full deep clean of the house before my renters moved…read morein. I was a little skeptical since I wouldn't be able to see the finished result myself, but they did a wonderful job. Roochii was responsive and very attentive keeping me informed. The renters moved in with no complaints and let me know how fantastic a job Roochii had done.

Marcela and her teams have been house cleaning for me for almost a decade. I've recommended her to…read moremany friends who still use their service as well. Scheduling is easy, communication is clear, and the cleaners are thorough, efficient, skilled, and trustworthy. Turnover in cleaners is low, as I see many of the same friendly faces each month and through the years. Marcela makes it easy and straightforward to add an extra service (move-out clean, sun-porch clean) and on the very rare occasion something is missed, she is receptive and works to remedy it. Hard to imagine a better house cleaning experience!

The service is great! The ladies did an amazing job cleaning my move out rental. I recommend Maid…read morein Denver 100%!!

Bought a home and the carpets had probably not been cleaned in 5 years. Called around to 3…read moredifferent places as we were supposed to move in the next day and didn't realize how bad the carpet really needed a clean until the last minute. We didn't want to move our furniture in and then have to clean the carpets so we frantically tried to find a place. Ameraclean came through and arrived perfectly on time. They got the job done quickly and the difference in the carpet (we had a matching door mats we weren't keeping and didn't clean) was astonishing. We were so pleased with the service and so glad they could come on short notice! They also were incredibly affordable. We will be sure to use them again in the future.

Kudos to the team at AmeraClean! Kerry came over on a Saturday morning (scheduling with them was a…read morebreeze) and knocked out our rooms as well as stairs up and down with multiple landings. One landing in particular needed extra attention due to some previous pet soiling and this received special treatment during the process. Along the way, Kerry explained the cleaning process and what the expectations should be, as well as offering tips on caring for the carpet and keeping it maintained. Appreciated his knowledge and how great the carpets appear!