They were able to fix my microwave when it's not working and they were efficient and helpful

I had the problems with PTAC Islandaire . Technician came for diagnostics, and I paid more than $200 for visit. I have agreed to pay for repairing but nothing happened after that. I called many times, but result was zero. Don't ever think to call the company for help. Mikhail, Staten Island. read more

I requested service for my mini split A/C units through Yelp's project feature. FUSE was first to respond to my request and offered me an appointment within 3 days -- much sooner than any other company. Their technician, Alex, arrived promptly within the timeframe Fuse had provided me when initially scheduling. Alex was comfortable with my two dogs, and took his time troubleshooting both units before letting me know what was going on and what it would be to fix my issues. Fuse accepted credit card payment and fixed one of my units; when I noticed the other was still having an issue, I messaged Fuse through the Yelp app (late at night). They got back to me first thing in the morning and Alex again returned and found the problem with my second unit within minutes. They did not charge for their return on day two. Fuse and Alex were excellent and friendly to work with. Their availability was great, their prices were reasonable, their service call and diagnostic was thorough, and their customer service was outstanding. I will definitely be calling them again for my HVAC and appliance servicing. Thanks again Mike and Alex! read more

This is the 4th time I've used Fuse for varied appliance repairs. They are always, timely, professional, and fairly priced. I would recommend them 100%. read more

I contracted with Fuse for a home oven repair in my Manhattan apartment. They were responsive, the quickest of the service companies I considered to get someone to my place and competitively priced (not cheap but no one is). They were flexible on a follow up call when the initial repair did not completely solve the problem and waived labor charge. Service tech who came was polite, friendly, patient with my building's onerous policies on service people accessing and exiting the building, and did a good job. I would definitely recommend them. read more

After searching and requesting several vendors to help me service my in wall air conditioner, they were the ONLY ones to offer to help. They were responsive, upfront about their fees, prompt in coming to assess the issue and return to fix my unit. Thank you so much. Truly. read more

Alex came to diagnose the problem with my fridge. He was very meticulous and thorough. After they got the part for my fridge Alex came back and finished up the work with a 90 day warranty which might not seem like much but this guy is so thorough that I am confident this refrigerator should last me for a very long time without having to fix another problem. They are also very professional and respectful to my property. He uses a shoes cover without being asked when entering my house. I think the value for the job was well worth it as Alex spent hours trying to find the problem with the refrigerator. Just an fyi: my fridge was actually only 6 months old when it started acting up. read more

Fuse HVAC & Appliance Repair - My LG French door refrigerator - Heating & Air Conditioning/HVAC Near Me - Brooklyn, New York

Response time was quick and communication was straightforward. Very easy to set up an almost instant appointment and we got ETA updates (our repairman Alex arrived on the dot as scheduled), diagnosed our faulty oven, fixed it on the spot and cleaned up. Price was fair. Overall, excellent service and highly recommended. read more

Just had a great experience with Stan at Fuse. I manage a number of rental apartments. Had an issue with the dishwasher in one of them and the tenant was not happy. Stan was able to come out quickly and fix the problem. Pricing was very reasonable and the tenant called me after and said to give the company 6 stars and not 5! So when the tenant is happy, I'm happy. So thank you! I'll have more jobs for you guys soon. read more

Fuse HVAC & Appliance Repair - Miele dishwasher all back in working order. - Heating & Air Conditioning/HVAC Near Me - Brooklyn, New York

Excellent service, reasonable price and a really nice guy! Stan came out within a couple of hours of my call to help me find the source of a burning rubber odor in my laundry room. He knew exactly what it was. He immediately started to take apart my Samsung dryer and showed me where the burning was coming from. He cleaned the lint and that fixed the problem. As a bonus, he switched the way the dryer door opens...I've been wanting to do that ever since I had the dryer installed. I was so impressed, I'm getting a quote for a mini split AC. Thanks Stan! read more

Fuse HVAC & Appliance Repair - Lint in the dryer - Heating & Air Conditioning/HVAC Near Me - Brooklyn, New York

I was unfortunate enough to have an issue with my dishwasher and fridge pop up at the same time. I contacted a few different places that service Staten Island but decided to go with Fuse because of their quick response time to my inquiry. I also found their $99 service fee reasonable. A few of the other places I contacted wanted $130+ per appliance as the service fee. Aleksei, the technician, was extremely professional and did the work in a timely manner. He was able to see me right away so I didn't have to wait for my appliances to be fixed. Luckily there weren't any major issues with either the fridge or the dishwasher but the total charge for everything was much lower than I had anticipated. While I hope I won't have any appliance related issues for awhile, I will 100% use Fuse again if any issues should arise. read more

DO NOT USE THIS COMPANY! We hired Fuse HVAC to repair our broken AC system, but after two months and over $10,000 spent, they were unable to fix it. We had to call in a different company, who resolved the issue in just one week. Fuse canceled appointments and showed up over six hours late without any communication. It took them almost two weeks to provide estimates, and they claimed they would contact our supplier for a warranty on parts we had purchased through them. However, they never followed through, and ignored our questions about the status of that claim--likely because it didn't exist. The technician and the owner gave us conflicting information, and it felt like we were being led on with no real solution in sight. During this time, we also had to spend an additional $6,000 on temporary AC units just to cope with the situation. They also lied and said that they had a fix that we turned down. This never happened, as it took 3 weeks to even receive an estimate for the final job, and by that time, we already hired someone else. Since we were so disappointed, I gave them the opportunity to make it right. I requested a refund for just one of the tests that didn't lead to a solution, and Fuse directed me to email them. I did, and after following up, I still have not heard back three weeks later. Overall, Fuse failed to deliver on their promises, and we were left with a huge bill and no working AC. I would not recommend their services to anyone. read more

These guys will handle your issue with speed, care, and precision. I had a broken drain pump in my combo washer/dryer. Everything was sorted out on the first visit. Rates may be slightly above average, but I feel it was money well spent. Communication was prompt and efficient. My technician, Vlad, was great to work with - friendly and well-prepared - he carries drain pumps with him at all times! I'd give six stars if I could. read more

Alex was my repair person and arrived on time. Communication was good prior to scheduling. Neat and clean workmanship. I would use them again. read more

They responded immediately to a project I created here on yelp. Scheduled an appointment in just a few days, showed up on time and fixed the issue quickly and for a fair price as far as I could tell. My only complain was a lack of communication from the technician, but I believe this was mostly due to a language barrier and not at all a lack of kindness or professionalism. read more

They were reliable and they did fix the problem on the spot however be prepared to pay top dollar, they charged me $488 for total of one hours work including the assessment of looking at the boiler. it was a simple replacement part that cost $50 for the original and it took 20 mins to replace that part but the total bill for the work was $488 which is extremely high. I told them I'd never use them again simply for taking the piss and overcharging and referrals are the best thing in business but I won't be referring them at all. Its unnecessary to be so greedy read more

I'm changing my review to 5 stars, they sent another technician who was very helpful and charged me fairly, he not only did the work very quickly he also helped me with some drawers i had trouble with in my kitchen. I will definitely be calling him again if any problem occurs. Thank you so much for rectifying the situation before so quickly.. read more

Super dedicated team with huge integrity. Shepherded our dishwasher repair--which was so problematic--to the end, working perfectly. They even inspected all those little parts, cleaning up old debris before presenting an excellent job for our approval. We will be calling them again to maintain coolers and AC units. read more

Fuse HVAC & Appliance Repair - "Hairy" job. Excellent in the end. - Heating & Air Conditioning/HVAC Near Me - Brooklyn, New York

Amazing service: extremely professional, very reliable, prices very reasonable and the personnel is top notch. They know their appliances. They saved my super fancy Bosch oven when others could not. Will be using them again. read more

Fuse HVAC & Appliance Repair - Heating & Air Conditioning/HVAC Near Me - Brooklyn, New York

I had called another appliance repair. They told me my dishwasher just needed to be replaced and was not able to be fixed. On a whim, I called Fuse and got a second opinion. Fuse was able to fix my dishwasher and my microwave for a fourth of the price of a new dishwasher, They showed up on time explained everything to me and did quality work. Their number is now saved in my phone and will be my go to for any appliance issues. read more

Came quickly, diagnosed and repaired on the spot - no second visit necessary. Very pleased and would use again.

Stanislav came out and repaired my LG fridge that had started buzzing. He was super friendly, helpful and easy to schedule with. Would highly recommend :) read more

Staff was responsive and quick. They fixed my microwave and stove at the same time. Highly recommend

FUSE IS AMAZING!!!! Stan and Alex are responsive, super knowledgeable, excellent pricing and repaired my GE refrigerator with precision and super quickly!!! Really great experience and I highly recommend them. You cannot get better than this in appliance repair. Call them and know the job is done before they begin. Kudos!!!! read more

very communicative, but way too expensive -- over the top -- wanted to charge a very few dollars less to repair than to buy a new machine, smh read more

The service Fuse provides is exceptional! They respond quickly to requests, figure out what is needed and are flexible with their schedule to make sure your project gets taken care of without a long wait. I have used them for both my office and home and highly recommend them. read more

We called Fuse when our 5 year old LG refrigerator died. The initial service call came 24 hours after our call and it should be noted that they came on a major national holiday (July 4). The technician quickly diagnosed that the compressor had failed. He responded to our explanation that we were attempting to get LG to cover the repair (as it is covered by a class action suit on their compressors which often fail prematurely). LG shipped the new compressor and Fuse returned immediately and installed it in our refrigerator. LG was extremely difficult to deal with and refused to reimburse for labor but we were pleased to pay Fuse a fair service fee for a rapid, competent job of getting our refrigerator cold again. Fuse was a model of quick, capable, consumer friendly repair service. LG was an example of a company I would never patronize again. I will call Fuse without hesitation for future repairs on major home appliances. read more

Excellent customer service and always kept in touch with when repair would take place. Technician was very neat and thorough when he did the repair on my refrigerator. I would definitely recommend them to all my friend. read more

FUSE answered my request quickly, they worked with my schedule which is very important to me. Mike, Ian and Sam were so professional, and courteous to us. I was given a quote, and that's what I paid, no surprise cost. My repairs were completed and we are very happy. I will absolutely use this company for all my appliance repairs in the future. 5 BIG STARS to all of you at FUSE ​ read more

AC issues during the summer in NYC are difficult, but FUSE was able to give me an appointment within a few days of my post on YELP. After evaluating the issue, Alex was able to provide me with a precise estimate for the work. In the middle of this, i was having surgery and he worked around our schedule to get the work done. Within a few days we were back with a working AC. Great job. Will definately call them first for annual maintenance and if I ever have issues again. read more

Highly recommended. On-time and knowledgeable. they were able to find the issue and get the parts to fixed it.

Thorough and efficient. Patiently looked for the dishwasher problem and were able to diagnose and fix. Came same day as requested and less expensive than other service charges. Highly recommend! read more

Our freezer was buzzing and not cooling sufficiently. Alex came in just for a diagnostic but he ended up being able to fix it on the spot.

Great service and attention to detail! I had called for an issue with my ductless AC unit, but Alex checked my central air unit at the same time for no extra charge. Parts were ordered promptly communication was fantastic (I knew what was happening every step of the way) and the quotes were reasonable. I am very please and will use Fuze again! read more

Highly recommended. On-time, knowledgeable. He did each of the steps studiedly and smoothly. They were able to find the issue and recommend the part to fixe it. Although I eventually just made some adjustment on the existing part by my self to make the dishwasher to continue to work after they leave, I know what to replace now if the problem arise again. read more

Alex arrived to check out the burner on my stove. Before entering, he put on a pair of booties over his shoes. I was totally impressed by the care he took to keep my floors clean and free of dirt. Alex examined the burner's s igniter which needed to be secured, which he did so quickly, He then checked the calibration of my oven temperature to verify if it was operating properly. He checked it with his digital thermometer and assured me it was fine. Alex was courteous, professionally and very knowledgeable. I will certainly call Fuse HVAC in the future and will definitely refer my friends to them for service. read more

Milwaukee Man came to my house and did a through inspection of my old mini split system. He diagnosed the problem, but the parts would have been almost as much as a new system. So I ordered a new system and he came to remove the old and install the new. He did a fantastic job of removing the old and installing the new system, quickly, and very cleanly. He did an excellent job of installing everything and then took the time to make sure I knew how to use it. This was a repair service that I will not hesitate to recommend to others and to use again myself. 5 stars! read more

Stan and Alex replied immediately. They were able to get a Certificate of Insurance (COI) for my building on the same day. And, Stan was able to come the next day. He repaired my LG dryer in under two hours and for a reasonable price. read more

slow to respond, did not call back in timely manner, estimate was more expensive than using official brand repair service.

fast response, got same day appointment, professional service staff, job done well