Horrible experience today with the grooming department. I took my 9 pound cavapoo for a grooming…read moresession. When I dropped her off, I showed the groomer a picture of how I wanted her, which was completely shaved down including the snout. When I arrived to pick my dog up, I saw through the glass window that the groomer kept a teddy bear snout. Julie, who I presumed was the grooming manager, was the one at the counter, and I asked her if they could shave my dog's snout all the way down. Julie's response was rude, saying that she wasn't sure if she could because my dog kept "flailing and biting" and it wouldn't be safe for the dog. She proceeded to go back and shave my dog's face. I watched the whole time, and my dog did not act aggressive in any way, just trying to avoid the clippers. But this is common behavior I'm sure from dogs when clippers to the face are involved. Plus, she had a loop around her mouth to prevent biting. Also she is 9 pounds! Julie came back to the front to the desk and I thanked her for doing this. She did not respond to that, and told me she is referring my dog out to another groomer. I said okay, maybe I'll look for a poodle concentrated groomer, they are probably better with this breed. And she responded "it's not the breed it's your dog. I've been doing this for ten years." At this point I am offended. They bring my dog out and I noticed one of her ears was scraggly and sloppily cut. I asked for them to just clean it up, and Julie said "I'm not cutting anymore". And walked away to the back. I said this isn't right, this is a $100! I just wanted the ear to be cleaned up. They even put the wrong leash on my dog when returning. This place is extremely unprofessional, rude, and amateur. I will never be coming back to petco again. AVOID.

If I could give zero stars, I would. We have a golden that is the friendliest pup you will ever…read moremeet. After 3.5 hours, petco called to tell me they were only able to give her a bath and she is sitting in the kennel drying because she tried to "bite" the groomer. I truly have never seen my dog be aggressive towards anyone. When I picked her up, she was terrified and crying. The staff did nothing to try to calm her. Just kept her on a tight leash. When I tried to speak to the staff about it, they did not care and just wanted payment. Do not recommend taking your pets here!!

Customer service is fantastic and the store is stocked and clean…read more Ample parking with easy access from Del Prado.

Love the store food product options for dry & can our pups gobble it all up. I Use the military…read morediscount every penny saved helps!

2 days calling to get some parts I need and receptionist lady pick up phone keeps telling me that…read morethey are really busy No hold or wait (call back )so I keep calling back they still busy.Makes no sense ,I sure it buy my tractor somewhere else.

They are great salespeople for John Deere. They didn't know much about add on components and were…read morevery impersonal with my questions and quote on a new tractor. Like they could care less if I bought or didn't.

Fantastic company, fantastic people. These people really know what they are doing and best of all,…read moreTHEY ARE HONEST. They fixed our John Deere lawn tractor perfectly. They figured out what it needed and followed through. Garrett, the shop foreman was particularly nice. and helpful. The young ladies in the service area were also very helpful and pleasant. Do not waste your time and money going to local lawn mower repair shops who don't have a clue what they are doing and will waste your time and money. Take your equipment to Everglades equipment in Fort Myers and deal with HONEST, experts.

I have used Everglades Equipment Group over the years for my garden supplies and every experience…read morehas been fantastic. From order to payment and delivery, all has been beyond my expectations. I wish other businesses would treat their customers as well as they do. It's very refreshing! Thank you very much and I will definitely be back!

Went to get a cat water fountain as mine bit the dust . My cats have Yeti bowls but they also like…read morea drinking fountain with continuous water flow. Funny how they go from rescue cats to high maintenance....Anyway I was able to get the fountain , litter and some toys as my kitten continues to throw toys in water bowls and toilets so they last a hot minute. Store was clean, laid out nice , took a minute to get assistance. Got everything on my list which is always a bonus.

Apparently, Pet Supermarket has recently updated their website, in an attempt to place my monthly…read moreorder for my dog's food I would get an error message.....long story short I tried for 2 weeks to place an order, tried different systems and different browsers, to no avail. I called corporate and basically told, well I don't really know what to tell you!!! What kind of service is that??? I have been a customer for a long time and have always liked this store, until now. I then called my local store, basically the same kind of help, none. No order, no help, and not returning after years with this store!!