Loved doing business with Fred and his very experienced crew. Fast, responsive, and professional…read more He'll bring sample books to you, or you can go to his supplier's website and have nearly unlimited options. We were looking for a very long-lasting carpet, so we went with wool. It feels fantastic under our feet. I love using local businesses, and Fred has an excellent one!

Absolutely, truly amazing response time + service + selection + installation!!! I am so happy. The…read moregreat Yelp reviews here are true: Fred Thayer is the way to go when you need carpet. I had an urgent need with house guests arriving on Saturday. Requested quote on Thursday through the Yelp App, and I received a call within minutes of posting. They arrived to take measurements and show samples that same day and the team arrived the next morning exactly as promised with installation complete before 1 pm next day. FANTASTIC!!! They even corrected a prior problem and leveled the new carpet to my hardwood floors. Such attention to detail. They saved the day. Highly recommend.

Henry and his team were incredible to work with and did a great job! Very pleased with the final…read moreresult. They took out all of the old carpet on the stairs, refinished and painted the wood steps underneath, installed a carpet runner down the middle, and put in and stained new hardwood at the base. The team was able to get this all completed in a few days!

Henry and his team installed a carpet runner on two flights of stairs in my home. Henry is…read moreresponsive and flexible. He was able to procure the material cheaper than I could have on my own and provided a very reasonable price. Once the material arrived, Henry was able to perform installation within a few days - they were in and out in five hours, leaving no trace and doing a beautiful job. The team was super kind, professional, and patient even making several samples so we could consider different colors of trim. Wholeheartedly recommend for quality, speed, and value.

Let me start by saying we love our new floors! We purchased Luxury vinyl plank (LVP) and it looks…read moreand feels great. Our sales rep, TJ, was helpful and informative in the showroom, and was patient with all our questions and multiple rounds of checking out samples until we made a decision on what we wanted. Eduardo and his team did the demo & installation in just two days. They were on time and did a great job, paying attention to all the details. We spent more than we had hoped, but it was well worth it. I would definitely recommend The Floor Store on Geary.

The Floor Store is a hidden gem on Clement St. They share parking with FedEx, so there's parking…read moreavailable, don't worry. The store is unexpectedly massive with many great engineered hardwood flooring options. I arrived at the store in a mild crisis state as I was unhappy with the vinyl flooring selections our interior designer has recently picked out for the renovation of our house built during the Edwardian period. She picked this out because vinyl was "cost-friendly," but I quickly found out many great engineered hardwood sections that were cheaper and nicer looking than vinyl with TJ's help. TJ was chill, nice, and talked to my fiancé and me for two hours, educating us on engineered hardwood flooring and helping us pick out almost 4,000 sq ft of 4 different types of flooring for four different units to help us maintain the original beauty of the Edwardian building and stay under budget. We ended up saving over $10K switching from vinyl to engineered hardwood by purchasing from The Floor Store!

I had a great experience with the team. They removed the old flooring in my rental unit and…read moreinstalled an entirely new floor, and the results came out amazing. The floor looks great and feels very durable, which was important to me since it's a rental property. Gene, Angel and the team was efficient and communicated well throughout the entire project. They showed up when they said they would, kept me informed, and the quality of the installation exceeded my expectations.

Great experience with installing SPC flooring, and I will work with this company again if I need…read moreflooring in the future. Gene was professional and had great communication before, during, and after the project. He visited my home to take measurements, show me samples, and he provided an estimate before he left. There was no pressure, and I noticed his attention to detail and quality. After getting estimates from other companies, Concept Materials had a competitive estimate and I felt they would do the best quality work. This job involved replacing a cheap vinyl wood floor with durable SPC. The scope was a living room, 4 steps, and a hallway. Each day two guys arrived on time. Because the subfloor was not flat, they had to pour concrete to level the floor. Overall, they did an excellent job and cleaned everything well. Like many projects there were some unexpected issues, and Gene handled each issue quickly with a good solution.

We had a great experience with this company from start to finish! After we reached out, the owner,…read moreAlfonso, came out quickly to provide an estimate. His quote was very competitive and ended up being the best value compared to the other companies we contacted. The crew was prompt, professional, and easy to work with throughout the entire project. They replaced all of the carpet upstairs with vinyl plank flooring and also installed vinyl plank in our bathrooms. The quality of the work exceeded our expectations, and the entire project went very smoothly. We were so happy with the results that we asked them to complete additional areas of our home. They were able to quickly get more materials and seamlessly add the extra work to the project. We highly recommend Alfonso and his team to anyone looking for quality flooring, fair pricing, and excellent customer service. We couldn't be happier with how everything turned out!

I decided a few weeks ago that my carpet has to be replaced with a better flooring without the…read moreoften shampooing and vacuuming. Given I have 2 cats and dogs, it's a lot of work! A phone call to Alfonso led me to visit the showroom within an hour. I was greeted by Angy and met Alfonso. The same day, I picked my choice of LVT flooring and an appointment is set up after the measurement. Angy was extremely helpful, very knowledgeable and responsive to all inquiries. After a few days. the project started in the morning and was completed early afternoon. The Team did a fantastic job. They were quick and thorough. I love my new flooring! I highly recommend Alfonso and Angy on your next flooring project!

Nice guy. Did a good job but quoted $250 flat rate after reviewing all the photos and then charged…read more550 + materials after doing it.

Martin did the fence and deck stain for us. He's meticulous on prep work and did an awesome job. He…read morewould let us know which tool can finish the job faster and have better quality. He listens to feedback and work nonstop. Now he's helping us to build a studio shed! (Separate review upcoming)

I had originally used Chacon Flooring in 2016 to install hardwood flooring in one of my rental…read moreunits in Potrero Hill. After enduring 5 different tenants, each with pets, since 2016, the floors held up extremely well but I thought that they could use a new buffing before I put the unit back on the market because they had recently incurred some water damage from a ceiling leak. Jaime came over the very next day after I had contacted him, and then rebuffed the floors the following day. The price was extremely reasonable. What was most surprising is the Jaime actually moved the kitchen appliances and to remove the accumulated debris under them, despite my suggestion that he need not bother to do this extra work. This is definitely a man who cares about his work: conscientious, efficient, reliable and most importantly, a skilled craftsman!

Fast turnaround, good pricing, did some major repair to the joists under the subfloor, dealt with…read morethe problems on the spot. Results were fantastic. Floor looks great!

Excellent reliable service. Have dealt with them for years. Good value and friendly,…read moreknowledgeable staff.

I found out about Rafael Floors from the great reviews they have. I was looking for carpet in my 3…read morebedrooms and hallway of my condo. I looked at a few places that didn't cut it. When I went to Rafael Floors and spoke with Robert Gomez, I was really impressed with his knowledge about flooring and carpeting. It was obvious he had decades of experience. I told him what I was looking for, and he answered a bunch of questions I had about carpet, quality, and the selection. I went home with several samples to check out how they looked in the different light throughout the day. After looking at the samples in my place for a week, I found the perfect carpet and color I wanted. Robert came over for measurements and an estimate. Everything had gone smoothly and professional to this point where in other places there were flags that would stop me cold, and I would stop the process and move on. The whole selection and purchase process with Robert went smoothly, and they were ready to install the carpet before I was because I had some painting that needed to be done, and I had to delay them several times. When I was finally ready, Juan and Douglas arrived on time to install the carpet. It was a two-day process, and I was really impressed how methodical they were. It was like they were putting together a puzzle they were really familiar with and each part was being sized and put in its place. I later found out that Rafael Floors has a lengthy training process for their installers that takes years. It starts with a 5-year apprentice program where they work under a journeyman installer before they can go out to install a carpet. Juan described to me what a momentous and serious occasion it was after 5 years to finally have a project of his own and being responsible for all the materials and making the customer happy. They did a perfect job and I was one happy customer. That was 3 months ago and I wanted to be sure that others would see my review like I saw others' so they would know what I know about Rafael Floors. Thanks Robert, Juan, Douglas, Arturo (master installer), and Kim!

I totally forgot to leave a review! I had these guys come out in December and help me replace my…read morecarpet with laminate. They were super cool Yvette and she was very helpful. They were competitive with price and didn't lack with the work. They were able to hammer all this out in 2 days. They took care of the removal as well! They really made it an easy process. I would use them again in the future for any flooring needs I have. Thank you guys!

Excellent service and high-quality flooring options. The installation was smooth and professional…read more Prices are fair, though scheduling took a bit of coordination.

Both the owner Darryl and the staff Daniel are super friendly and helpful! The store is huge with…read moretons of products to choose. The price is good. It's a great store standing in the community for decades! Highly recommend it!

Immaculate showroom and great customer service. If you need to re-carpet a spiral staircase, this…read moreis your best option. You can pick any carpet available and they will make your treads. I'd been looking online for months! We brought in our old carpet to use as a pattern, but they can measure, cut, bind, and install. Thank you!