This is the second year I have used this company for replacement filters for my reverse osmosis…read moresystem. I cannot express enough good things about the customer service I received both this year and last. They only recommend what you actually need and not anything extra for them to make an extra buck. This kind of customer service is really hard to find in today's world. Give them a try...you won't be sorry you did.

These folks are great. I originally got connected with them through Costco. They came and did a…read morewater evaluation for me. My house already had a water softener and they didn't try to upsell me at all, the rep said it was doing a great job. I had them install a reverse osmosis system at my kitchen sink for drinking water. The installation was quick, clean, friendly, perfect. Since having the system installed they have been great about contacting me to remind me to replace ("rotate") the filters and have never tried to upsell me. I love that! Just now they called to let me know that the manufacturer of the system has found a fault in a connector or something and they are proactively contacting their customers to get that fixed before the manufacturer even issues a recall or the like. They're coming at no charge to me to fix it and even rotate my filters at no cost (except the new filter cost of course). I honestly don't remember what I paid for the system, it was not exorbitant, and the filter cost is about $50/year. The water is perfect and delicious and I never buy bottled water. GREAT!

He is easy to communicate with. Respond fast to request. Know what he is doing. He came and removed…read moremy parents whole shower faucet/valve and install a whole new one. Fast and prompt.

I received great service from Phillips Plumbing! The crew…read morethat installed my Water softener did a great job. Labeled all inlets and outlets. They took time to explain and provide recommendations, I highly recommend them!!

Exceptional service, communication, price and ease of payment. Strongly recommend!!!…read moreMany local plumbers did not respond. Big name companies were ridiculously priced!

We recently had our HVAC ducts cleaned. They did an awesome job! Very pleasant and professional…read more Competitive pricing. No need to look anywhere else. Go with BioHome!

My wife hired these guys to come and clean our ducts. So today they come out and are two nice guys,…read morevery nice and professional. As far as I can tell they did a good job (not really able to tell if they didn't though). The reason I am giving them two stars is because they did what I hate. First, they tried to up sell me $450 worth of "disinfectant for the ducts that I really needed". I quickly said no thank you. At which point they immediately dropped the price in half. So essentially here is how I see this. We called you and asked you how much to come clean our ducts. You said $220. Then you get here and you inform me that to "really get them clean" it's gonna be an extra $450. This is deception and it's wrong. But then when I say no, you immediately drop the price by $225. So what that tells me is that your business is not based on offering a good product at a fair price. You are just trying to take as much of my money as you possibly can. Again, the guys that came to the house were nice and professional. It's clear that they were just pushing the products their management makes them push in the fashion they are instructed to do it. This however leads me to believe there is an entire culture of ripping off their customers. Consider yourself warned if you hire them to come clean your ducts. FYI: No I did not get even the 1/2 price "disinfectant". Update: 12/29/13: After being contacted by AAA WIcks owner and being accused of this being a fake review I provided proof that this was in fact his company. I'll upload the photo of the sticker they left on our ducts so you all know it was truly AAA Wicks that provided our service.

During my initial phone call to schedule service, I talked at length about the service I wanted,…read moreand I made it very clear that I wanted a "Roto-Brush" air duct cleaning cleaning. I had just purchased the home and wanted to get a great baseline for all of the maintenance and cleaning of it. The previous owner had a dog with a thick coat.. I wanted all of the nooks and crannies of the vents physically touched and cleaned. I was quoted prices for both "Air-Whip" and "Roto-Brush" services, both were average prices for the respective service, and we scheduled an appointment for "Roto-Brush". The guys showed up early for the appointment, which was nice. While they were performing the service, I realized they were using the "air-whip" method, not the "roto-brush". Also, as we had painted most of the house, many of the returns and vent covers were already off. They did not remove the ones that were still installed, and just kind of blew into the vents with their air. Near the end of the service, they took my air filter and pointed at stuff they blew out of the ducts, and identified some of it as "mold" based on the color of the dirt. It wasn't mold.. it was soot, and I declined their expensive up-sell attempt to rectify my "mold" situation. I kept watching, waiting for the roto-brush to make it's appearance. It never did. When they proclaimed they were finished and presented me the bill for the service, the price was that of the quoted Roto-Brush service. I asked about why they used the air-whip and they were adamant (borderline defensive) that they never do roto-brush, and that the air-whip was just as good. I personally disagree that no-contact cleaning is just as good as a cleaning where surfaces are contacted with something other than fast-moving air. Looking at the statement, I saw that the billing code for the cleaning was "RB1"... I said, "hmmm.. I wonder what that RB stands for... probably roto brush?" to which he said, "yeah, probably". I ended up having to call the office. I talked to the same guy who had scheduled me a few days earlier and recapped our previous conversation. Once I had him on the same page, I informed him what happened, and he seemed at a loss. I ended up putting the service tech on the phone with him (my personal cell phone), and the service tech took it into the other room. I could still hear both of them, and an argument took place between them. After the call, the service tech amended the price to the "air-whip" price, which was quite a bit less than what they had just tried to charge me. I paid, they left. As they were leaving, the techs were audibly grumbling between themselves about how they made less money. I felt they could have at least waited till they were out of ear shot before complaining that they were not successful in separating me from more of my money they they deserved to. My opinion, based on what I saw and heard during the visit, is that they had been doing this racket for a while, doing less service than the office sold, and convincing unsuspecting customers that they got the service they paid for. In this case, I knew the difference and had the gumption to stand up for myself and make sure I paid for what I got. With air duct cleaning, and any time you pay someone to perform ANY service for you, please make sure you educate yourself as to what to expect and how to identify what they are doing. Had I not known better, I would have gotten ripped off. Even if the billing/work issue had not happened, I'd still rate the quality of their duct cleaning a 2/5, based on the quality of work performed alone. Duct cleaning companies are plentiful,.. do your research, as your friends and neighbors, and choose one that will take care of you and make a long-term customer out of you, not a company that seems to just want to shake you down and move onto the next job. I would have loved for them to have taken better care for me, as next year, I will be starting my hunt for another company all over again.

Excellent service, friendly and competent. On time and do a great job…read more They went out of their way to be neat and clean up afterwards.

I guess we got in the spring cleaning mode a little early this year... makes sense with these…read moreawesome temps. If you are thinking about having your air ducts and dryer vents cleaned I'd recommend Derek at Duct King. We had him here last week and can tell a difference in our air quality already. He didn't have a tall enough ladder with him for our dryer vents, but he followed up and is here now doing those. I had 4 quotes. He was by far the best price (beat some by $1,300), but I had a fear of "you get what you pay for". Totally NOT the case with Derek. He was on time, clean and really cool. We are very happy with the results.

Great stop for controls parts and other HVAC equipment. Cory, Roger and Adam are very helpful. They…read morewill always have my hvac business. Parking is easy, across the street or in front.

Trevor Thompson did a great job! He cleaned our vents, ducts and even ran a sanitation device to…read morehelp clear the air!!! He was super nice!! Would definitely have them come out again!

I called Rt's Air Duct & Furnace Cleaning and they were able to come out the next day, they'd had…read moreanother job postpone and were available. Rich and his son were friendly, professional, and on time! Rich explained everything that they'd be doing over the phone and again in person and gave me an upfront price. They used a large vacuum in the basement next to the furnace and a truck mounted air compressor to blow all the crud back to the mainline where they used another tool that banged around a bit and moved everything to their vacuum. Rich also cleaned the furnace. It took a little over an hour and Rich suggested blowing out the vent line on our furnace. I'm glad he did! It was full of debris from some work that had been done on our chimney by the previous owner. When they were done they showed me the before and after pictures and all the stuff that they had collected. I have a dog, as did the previous owner, and the ducts were filthy. They also sanitized the ducts at no extra charge. I will definitely have Rt's out to our house again in the future.