We had a Groupon for a duct cleaning, and had them out . They scheduled in a day , and showed up on…read moretime. They were very nice guys, and were respectful of our house. They got a huge pile of pet fur , and other debris, out of our ducts. Definitely recommend them.

I opened a project to get my washing machine repaired. One of the other companies that responded…read moredoes not repair the brand of washer that I have. I had an appointment quickly, and the gentleman came out on Friday morning. I had been given a 9 - 11 window. Since I was working from home, I wasn't too concerned. I showed him the washer in the basement and gave him as much detail as I could on what was happening. Not long after leaving him to his work, he came back up to let me know that a part was needed to repair the machine and that the cost would be $75. I was happy to hear that it wasn't going to cost me a lot to get the machine fixed or learn that I'd have to replace it. He left to get the part and had everything done a short time afterward. The total cost of the visit was $190 (there is a visit fee separate from any parts that might be needed). He ran the machine before leaving to ensure that everything was working as it should. I was quite happy to get caught up on my laundry over the weekend. If/when the dryer starts to fail, Anderson will be my first and only call. They are easy to work with, don't keep you waiting all day for them to arrive, and quickly suss out and fix any problems they find. Everything was explained in understandable terms, as well.

Excellent service, friendly and competent. On time and do a great job…read more They went out of their way to be neat and clean up afterwards.

I guess we got in the spring cleaning mode a little early this year... makes sense with these…read moreawesome temps. If you are thinking about having your air ducts and dryer vents cleaned I'd recommend Derek at Duct King. We had him here last week and can tell a difference in our air quality already. He didn't have a tall enough ladder with him for our dryer vents, but he followed up and is here now doing those. I had 4 quotes. He was by far the best price (beat some by $1,300), but I had a fear of "you get what you pay for". Totally NOT the case with Derek. He was on time, clean and really cool. We are very happy with the results.

Used jack for 20 years and he was always honest and fair. Called for a sweep/inspect and…read moreapparanatly his brother has taken over the business. He double charged for the sweep because a small bird made a small nest. Then he scribled a bunch of "needed" work on the reciept, told my wife don't use it and left. Jack would take the time to show and explain what was needed to be done and provide an estimate and we would always say do it. Never, i repeat, never will i use or recomend them. I had an old boss back in the day who always told me " a happy customer will tell a few people about fair service. But a pissed off customer will tell everyone"

After a $2000 quote from someone else in the area... Jack Pixley came out and within an hour out…read morefireplace was cleared to use! Honest, affordable and educated us as he inspected! Make sure to get quotes!!

I almost don't want to review BZ's Comfort Air; selfishly so I won't have to fight for an…read moreappointment! Where do I begin! I had an HVAC guy from a reliable referral whom was quick at what he did, but did not seem to go the extra mile. I saw a Groupon online and thought, what the heck, I need my AC Unit checked for the summer. I quickly set an appointment and that was that. During this time, my furnace stopped working. I called BZ on a Saturday morning expecting to get a voicemail only to have my call taken! Brad was empathetic and said he could move my appointment up so that could be taken care of. Brad did everything he said he would do on the Groupon and more! While my last HVAC guy never bothered to inspect why the hot/cold air distribution in the home was so uneven despite pleading with him to make it better, Brad found where the dampers were closed and jammed and worked hard to free them allowing for a more even flow! I seriously cannot emphasize how happy I am about this. Thanks a million Brad! You've exceeded my expectations and you certainly have earned the spot as my new HVAC rockstar! It's certainly nice to meet someone who enjoys taking pride in exceptional workmanship and service!

We had BZ's Comfort Air clean out our air ducts prior to purchasing our new home because Groupon…read moresaid it was on the up and up. They did a great job (initially). Communication was great. They even suggested recharging the air conditioning in our new home for a fee while they were at it, so we did of course. Like anything else, homes need maintenance and we found out our A/C went bad shortly after. Time for a new one. BZ's was there to help! Here's where things went bad...at the time of the AC install, Brad tells us that the rebate process can be a real pain in the butt. We kind of thought that was odd. Keep in mind we just paid them almost $3,000...this was August of 2016...at the time we didn't care about a rebate. We just wanted to have A/C in our new home. Didn't even think about it. No big deal. Well, a year has now passed. We still haven't received our rebate from Excel thanks to BZ's Comfort Air. We've probably called him 4x in the last 12 months. Not a single returned call. Excel Energy is holding our $400 rebate because Brad couldn't answer a simple question on the appropriate form. They won't allow another contractor to resolve the issue either. In the big picture it's not really about $400...it's about having integrity. If you're going to hire somebody...do you really want someone who's only going to return your calls when it benefits THEM? I'm not even sure I'd get a phone call returned if our air broke down at this point. If you're only looking for upfront work...I guess I would suggest using BZ's Comfort Air. If you're looking for follow up/maintenance work...I can't say I'd say the same. Haven't had a phone call returned since writing the $3,000 check. If that's what you're looking for then pursue at your own risk. Bush League Brad

We've had an annual clean / inspect from them the past 4 years. They reach out with reminders to…read moreset the appointment. Great to have the 'piece of mind' that all is good with our fireplace.

The service that was done on my chimney was done in an excellent and professional manner. Tyler…read moreand his partner's expertise did a phenomenal job troubleshooting and getting to the root of the issue. They got right on it and resolved the issue in a short turnaround. I am very pleased with the outcome and their great customer service (and they came highly recommended, which I can see why). I can tell they really value the work that they do, while providing excellent service.

NIGHTMARE EXPERIENCE. STAY AWAY!…read more We spent thousands of dollars on an on-demand water heater they installed, and it broke down five separate times over the next few years. Each time, we had to deal with the inconvenience, disruption, and service calls. What was most disappointing was their lack of accountability and concern. They offered no meaningful solution, no compensation, and showed little interest in standing behind their work or the system they installed. Ultimately, we had to spend thousands more to have another plumber replace the entire system they installed. This was an expensive and frustrating lesson. Buyer beware.

Called to get a second opinion on replacing my furnace. Allen was friendly, thorough and charged a…read morereasonable amount for the evaluation and a small repair, around half the cost of original estimate.

We have used Krinkies a couple of times now and could not be happier. Very responsive, great…read moreservice with advice and suggestions without pressured upselling. Prices are really reasonable and we got a reminder for annual service and cleaning.

Easy to contact and schedule. Showed up on time. They charge a little over $100 to visit, which…read morecould be applied to work. They do have coupons on their website to wave this with a repair. In my case, they sent their senior guy (Joe, master plumber, electrician, everything you can think of), and he suggested waiving the trip fee in exchange for the hour he spent diagnosing my Daikin heat pump communicating system (zones, zone board, etc.). That was $195, and I thought it was fair. The fix was mostly to adjust my zone board directly rather than through the thermostat, and also to analyze my plumbing needs for other projects. Nice guy, knowledgeable, I enjoyed talking with him. For the HVAC work, Joe had to call Andy, who is their Daikin pro and duct engineer. Andy knows what he's talking about, more than any other HVAC person I've talked to (4Front installed my system in a mess for the previous owner, Binder HVAC charged me a lot for wasted time because they didn't understand Daikin systems, while Twin Cities Heating and Air, Midwest Heating and Cooling, and Golden Valley Heating and Air all had no idea what to do and had weird suggestions). If you have a Daikin system, ask for Andy. He tuned my zone board, fixed some miserable duct work and leaks, and better yet taught me about how things work beyond the mysterious Daikin "algorithm." He was patient with my questions and suggestions, too. This work was about $400, which is way less than the $3,000 I got bilked out of at one of the other places. It took a few hours. For the plumbing, they sent Frank, who is another senior guy specializing in plumbing. Frank worked fast, was courteous, and did a few extra little jobs for me when I asked for advice on them, such as greasing a fused spigot and dabbing some silicone on a hole in the shower frame. He also educated me about my water system, including winterizing and shutoff procedures. For the plumbing work, Frank installed a water mixing valve and also terminated a leaking pipe in the ceiling. This work was about $600. It took a few hours. In both cases, they brought along an apprentice, each of whom was equally courteous and attentive. It was very endearing. For billing, there are a couple of things they do. 1) the charge is the price. They don't do the most granular breakdown of costs in the invoice, but they do calculate it and you can ask what the calculation is. It is not an estimate or a minimum charge, more like a bid. The nice thing about that is that it will cost that and no more, which means they are happy to stick around and help here and there without charging for time. For larger projects, I'm not sure if they would charge the lesser of the bid vs labor time, but I would hope so. I haven't needed them for something big yet. For example, Pulse Electric is an electrician service that never charges more than their bid, and charges for time if it's less. I think Krinkie's would just charge the bid, but I got the sense they would be reasonable if, say, a 3-day project took only 1 day. 2) They have a subscription service that seemed like a no-brainer. For $20/m, they will come out twice a year to tune your furnace/AC, and you also get 20% off all other services, which paid for itself with our plumbing and ductwork needs. Use these guys! I love having them as my go-to people now.

Extremely professional, punctual on time, and communicative. Let me know when each tech was coming…read moreand sent a photo of who to expect. Also had a very affordable quote compared to competition.

I hired these clowns to replace our heating system (2 HVAC units) and rework some ducts. We have…read morehad issues with uniform heating throughout our zones since we had the new system installed. I have been contacting GVHAC for the past 3 years trying to address these issues, trying their suggestions, and monitoring the results. We have some rooms at 85F while others are 68F on the same system in different zones. When I called today I asked if the support person wanted to know my address so they could look up the system. He told me he was finishing up another customer and would look at it later and instead asked me to describe the issue... over and over... with more and more detail to the point he just recommended a floor damper on the room that's too hot. What a worthless company. Absolute trash.