We have have on several occasions called on Priority Heating & Cooling for necessary work on our…read morefurnace. In every instance, we were more than satisfied with the professionalism and depth of knowledge of the technician. The most recent work was the installation of a brand new RUUD furnace, which has been operating flawlessly for exactly one week now. We are already receiving great value on our investment. Kudos to Scott and Levi on their great work! William Colby-Newton

I wish I could give six stars. Your technician Scott came out to my house today on the coldest day…read moreof the year- the day my furnace decided to go out. He was so knowledgeable and honest and helpful and did such an amazing job explaining everything to me. James was also so responsive. Highly recommend Your company!

John installed our Amanda air conditioner a little over a year ago. Totally satisfied with the…read moreunit, workmanship and professionalism. he took the time to explain about any questions that we had, and was pleasant the whole time. We had an issue with a circuit breaker tripping recently on the A/C. John came out and spent over an hour checking out the unit. It checked out great. The problem was in an aluminum connection from when the house was built over 30 years ago. He fixed it quickly. Well done John !!!

I had John service an old furnace many years ago, and when I needed a whole new HVAC system I…read moreturned to him. I did get other quotes from bigger outfits, which I believe would have done a great job, but I really trust John Schuebel. A really personable guy who does quality work and cares about what he's doing. If I'm going to have someone in my home, especially for major work, I have to be comfortable with them. He replaced my home's furnace and A/C system and installed a humidifier in June 2018. Made it an easy process, kindly answered my many questions, didn't try to sell me anything I didn't need or wasn't appropriate for my home, and provided me good advice. Very pleased with the product and workmanship. I'm very happy with the cost, also. Was much lower than a larger, well-known heating and air conditioning company here in the Twin Cities. Just a really easy person to work with and put me at ease. Local, hard working, nice guy. Pretty much what everyone looks and hopes for when they hire a service. Will hire him again, if needed. I just have no complaints here.

Tony came out and installed a new nest thermostat and drained the water heater. He was…read moreprofessional, efficient, affordable and very friendly. I highly highly recommend legacy heating and air. Plus Tony is a dog person as all the best people are!

I was looking for a tune-up on my furnace. He was very helpful. Super reasonable price for…read moreservice offered. Explained what he was doing. I will definitely call him again.

We have been members of Standard Heating and Air Conditionings "Smart Club" since we October of…read more2022. Since then, we have used their duct cleaning service, HVAC servicing and most recently purchased and had installed two new furnace unit. With EVERY service, the technicians have been knowledgeable about the assignment and experts in their field. We make it a point to ask how long they have been employed with SH∾ invariably several years. We favor family-owned business like this one because there is clearly a difference. Employees feel treated fairly and with respect by the owners and the employees witness the integrity and pride of the owners daily. The employees clearly reflect that pride in their attitudes and workmanship. No amount of advertising can establish a reputation like years of integrity and commitment to customer satisfaction like this.

Standard heating installed my furnace and have serviced it for three years. Good prices! Great…read morecustomer service. Their technicians are friendly and know their job!!! Also prompt and professional. I trust them!

Came out on Friday early afternoon (was expected 10-12). Said it was a board gone bad but that he…read morewas not a licensed Bryant dealer so would have to charge us for a new board, even though unit was under warranty. Said he would contact us within half hour with price of board and time frame for purchasing. I would need to sign something for them to actually obtain the board. Never heard from him the rest of Friday, and as of Monday 10:17 am still haven't so contacted a Bryant dealer who can come out tomorrow and will replace the board if necessary under warranty. I would not recommend unless maybe you have a Trane furnace. Good luck.

The service requested was for the elderly. Upon inspection of a faulty air conditioner they quoted…read moreone price and then at the end of the work add another $200 to the bill. The A/C was working and the elderly person was taken care of. 10 days later the A/C failed. Attempts to access the weekend repair service required much hire then average pricing rates. The problem was not with the timing but with word play and laziness of the repair person. Kept asking "Was the equipment working when they left". And what do you expect me to do at 9:00PM at night. After several attempts he finally admitted they guarantee their work but only on the following Monday. The repairperson enjoyed using generalizations , making statements that had no appearent relation to the request for service. Basically the repair person was absolute they would not be repairing it over the weekend even though he was on call. The conversation lead to me asking if he enjoyed all this word play to which his answer was a definite Yes. He ended the call after his smart ass answers, by promptly hanging up. Clearly he was not enjoying his word play any further. We have used this company to replace three homes Heating and A/C and, we believed they are a responsible company and that the Owner as of this writing is unaware of the abuse from his weekend tech(s). Two attempts to get straight answers from the same tech were made. The one made by a women was aggressive , demeaning and upsetting. The discussion with a male was wordy, out of context and appeared designed to elicit anger. Not getting the anger from the male he hung up. I would think twice before engaging this company on any home where there are elderly, disabled, or home bound young children present. I would also encourage that the male of the family be the one to approach any tech or representative of the company. They have a preference to treat women as second class citizens

didnt clean anything off ground during project , left messes in my house and bed without using…read moreplastic . they Used my tool and business ladders cause they don't have their own , left my front door open twice , took a month when it was supposed to take 2 days , now my place has heat but no thermostat it's 95 degrees . 2621 Bryant Ave s tenant Joe Flanagan

Unfortunately my experience with Norse Home Solutions was extremely poor. I recently bought a…read moreduplex in Minneapolis, MN. The prior owners paid for a new boiler and hot water heater, with non-transferable warranties provided by Norse Home Solutions. My upstairs neighbor recommended the company saying they seemed like "good dudes". So I hired them to install new heat pumps in my unit. The installation was a bit of a disaster, as we had a clear agreement that they would pursue the appropriate permits, and I was assured that there was time to install before I moved into my new home. I paid upfront on July 23rd. Then it turned out that they had not secured the permits in a timely way (apparently they filed, but didn't follow up), which I learned from someone in City government, not from anyone at Norse Home Solutions. So it was a struggle to get the pumps installed in time. I was told that the work was 100% done on Thursday, August 7th, and sent handy persons in to work on assembling new furniture, and it turned out that the heat pumps were not fully installed, and my home was overheating (this was in August, during a heat wave). Norse Home Solutions finally got the heat pumps working on August 8th (the day I was moving in). I was assured by the sales person that both the equipment and their work would be warrantied for 12 years. I asked for any information or guidance about the equipment (i.e. instructions, warranty, cleaning, maintenance), but never received anything. Last week the boiler they installed earlier this year stopped heating. Since the boiler is warrantied, I had no choice about using another contractor, if I wanted to avoid voiding the warranty. So I called for service and was able to schedule an appointment, and notified my tenants, who were waiting on the repair. Subsequently, they called back and canceled the appointment, due to a technician "schedule change". Then it turned out they were willing to reinstate the appointment today, but only if I agreed to pay extra money for "emergency service". Minnesota has state law (Minn. Stat. § 325D. 44) which requires (upfront) transparency in pricing, which means this was likely an unlawful practice. In addition to raising this issue, I also raised concerns about corrupt business practices. The person I was speaking with (he identified himself as Dave) expressed opposition to this statement and claimed that their receptionist (Eden) had just made mistakes and handled the communication poorly, but they did not do anything with "evil" intention. I had not actually alleged that they were "evil". I explained that since they had acknowledged the mistake and had not delivered legally required information about pricing, and since Minnesota requires that they do so, to nevertheless proceed in attempting to coerce extra money for time-sensitive service, after they had already confirmed the appointment (and after I had notified my tenants), was in fact an example of a corrupt business practice. I am a legal scholar, and one of the areas I teach is "Contracts". I spent some time this morning researching this question. One of the areas of Minnesota state law used to address corrupt business practices is Minn. Stat. § 325.F69, and I believe this behavior would likely be actionable under Subd. 8, and possibly Subd. 1. Dave returned my call this morning and stated again that the warranty on the boiler was non-transferable to other contractors, but that he had discussed with his team, and they were not going to provide service on the boiler. I inquired about my heat pumps, since I had been assured that they would be under 12 year warranty (both for the installation/work, and by the manufacturer), and he indicated that Norse Home Solutions would not provide any warranty service. He attempted to claim that only the equipment was warrantied (by the manufacturer), but I explained that Cody Kogler, the person who sold me the heat pumps and installation, had promised both warranties (in July 2025), and I did rely on his promise. I would avoid this company at all costs. Really awful.

Furnace stop working soon after purchasing home. S&R provided quote to replace, more than twice a…read moresecond opinion (company we've used for previous home). Hard to believe there could be such disparity, of course going back to a company we trust.

we just replaced our 21 year old HVAC system, and S & R made the process very easy. Scott came out…read moreand explained our different choices so I was able to make an informed decision. Alex, James, and Sam showed up on time, they were courteous and respectful, and helped me with setting up my thermostat. They've been servicing our system for years and I find them to be trustworthy and knowledgeabl. i highly recommend the.